42 episodes

Want to be inspired, surprised, and feel like you are not alone in your struggles towards the top? Join Maria Hvorostovsky as she dives deep to dissect what great leaders look like be they a founder, CEO, investor, author or artist. Let her take you through their leadership journeys, the hurdles they had to overcome and the failures they endured. Make sure to subscribe so you don’t miss a single episode.

This show will change the way you think and may even change your life.

🖋🕊
LinkedIn/ IG/ CH @mariahvo
hvosearch.com/anatomyofaleader
YouTube - Anatomy of a Leader with Maria Hvorostovsky

Anatomy of a Leader with Maria Hvorostovsky Maria Hvorostovsky

    • Business
    • 5.0 • 22 Ratings

Want to be inspired, surprised, and feel like you are not alone in your struggles towards the top? Join Maria Hvorostovsky as she dives deep to dissect what great leaders look like be they a founder, CEO, investor, author or artist. Let her take you through their leadership journeys, the hurdles they had to overcome and the failures they endured. Make sure to subscribe so you don’t miss a single episode.

This show will change the way you think and may even change your life.

🖋🕊
LinkedIn/ IG/ CH @mariahvo
hvosearch.com/anatomyofaleader
YouTube - Anatomy of a Leader with Maria Hvorostovsky

    #24 Your Customer Service Sucks: The Lost Art of Selling in Retail, Customer Centricity & Metaverse Shopping w/ Martin Newman

    #24 Your Customer Service Sucks: The Lost Art of Selling in Retail, Customer Centricity & Metaverse Shopping w/ Martin Newman

    Martin Newman is The Customer Champion, working tirelessly to make sure your customer service doesn’t suck. He is a keynote speaker, author, and founder Practicology - a leading e-commerce and multichannel consultancy business.

    In Episode #24 we spoke about what companies do wrong when it comes to customer service (I learnt that it all starts from within), what consumer centricity is and how using tech isn’t always the best strategy.  Oh, and we touch on the Metaverse and how that will shape the shopping experience.

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    EPISODE #24:

    -------------------------------

    You can listen to the full episode here OR



    WATCH it on YouTube - https://www.youtube.com/channel/UCC-YIz5pEMM9vigbYOxK2Kw



    -------------------------------

    WE DISCUSS:

    -------------------------------

    02:27 - Martin’s first job

    08:40 - What Martin learnt from his father

    12:40 - What is customer centricity?

    23:53 - What should flailing retailers be doing now?

    31:10 - Mistakes when using tech in customer service

    35:34 - Why shop in a store now?

    40:14 - How will the Metaverse shape the shopping environment?

    44:19 - How leaders can ‘sell’ better

    54:10 - What’s keeping Martin awake at night

    01:01:04 - How CEOs should be remunerated now



    -----------------------------

    MARTIN NEWMAN

    -----------------------------

    LinkedIn: https://www.linkedin.com/in/martindnewman/ 

    Facebook: https://www.facebook.com/MNConsumerChampion

    Twitter: https://twitter.com/martinnewman

    Instagram: https://www.instagram.com/consumerchampion/

    Email: martin@martinnewman.co.uk



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    FOLLOW ME ON:

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/mariahvo/

    Instagram: @MariaHvo - https://www.instagram.com/mariahvo/

    Twitter: @MHvorostovsky - https://twitter.com/mhvorostovsky

    Clubhouse: @MariaHvo - https://www.clubhouse.com/@mariahvo

    HVO Search: www.hvosearch.com



    -----------------------------------------------------------------------------------------------------

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    The best review will get a mention in the next episode!

    • 1 hr 7 min
    TRAILER for #24 Your Customer Service Sucks: The Lost Art of Selling in Retail w/ Martin Newman, The Customer Champion

    TRAILER for #24 Your Customer Service Sucks: The Lost Art of Selling in Retail w/ Martin Newman, The Customer Champion

    Martin Newman is The Customer Champion, working tirelessly to make sure your customer service doesn’t suck. He is a keynote speaker, author, and founder Practicology - a leading e-commerce and multichannel consultancy business.

    In Episode #24 we spoke about what companies do wrong when it comes to customer service (I learnt that it all starts from within), what consumer centricity is and how using tech isn’t always the best strategy.  Oh, and we touch on the Metaverse and how it will shape the shopping experience.



    -------------------------------

    EPISODE #24:

    -------------------------------

    You can listen to the full episode here OR

    WATCH it on YouTube - https://www.youtube.com/channel/UCC-YIz5pEMM9vigbYOxK2Kw



    -------------------------------

    MARTIN NEWMAN

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/martindnewman/

    Facebook: https://www.facebook.com/MNConsumerChampion

    Twitter: https://twitter.com/martinnewman

    Instagram: https://www.instagram.com/consumerchampion/

    Email: martin@martinnewman.co.uk



    -------------------------------

    FOLLOW ME ON

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/mariahvo/

    Instagram: @MariaHvo - https://www.instagram.com/mariahvo/

    Twitter: @MHvorostovsky - https://twitter.com/mhvorostovsky

    Clubhouse: @MariaHvo - https://www.clubhouse.com/@mariahvo

    HVO Search: www.hvosearch.com



    -----------------------------------------------------------------------------------------------------

    Get in touch if you need help HIRING your senior leadership team

    -----------------------------------------------------------------------------------------------------



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    The best review will get a mention in the next episode!

    • 1 min
    #23 How to Hire the Best, Top 10 Tips by a Headhunter

    #23 How to Hire the Best, Top 10 Tips by a Headhunter

    In this solo episode - I outline 10 steps to hiring the best people. I talk about envisioning your company culture, getting candidates to say ‘yes’, interview techniques, how to future proof your talent pool and much more. The top mistakes companies make are discussed in steps 6, 8 and 9.



    EPISODE #23:

    You can listen to the full episode here OR

    WATCH it on YouTube - https://www.youtube.com/channel/UCC-YIz5pEMM9vigbYOxK2Kw



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    CHAPTERS:

    -------------------------------

    00:00 - Why do you need to hire the best?

    01:29 - 1: Self-awareness

    02:15 - 2 - Vision & culture

    03:10 - 3 - What is success?

    04:04 - 4 - Who do you need?

    05:36 - 5 - Stakeholders

    06:52 - 6 - Unconscious bias

    08:56 - 7 - What to compromise on

    09:23 - 8 - Getting the candidate to say ‘yes’

    11:57 - 9 - Future proof your talent pool

    13:00 - 10 - Take care

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    FOLLOW ME ON:

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/mariahvo/

    Instagram:  https://www.instagram.com/mariahvo/

    Twitter: https://twitter.com/mhvorostovsky

    Clubhouse: https://www.clubhouse.com/@mariahvo

    HVO Search: www.hvosearch.com



    -----------------------------------------------------------------------------------------------------

    Get in touch if you need help HIRING your senior leadership team

    -----------------------------------------------------------------------------------------------------

    LEAVE A REVIEW:



    If you’re listening on Apple Podcasts make sure to Subscribe, Rate, and leave a REVIEW.



    The best review will get a mention in the next episode!

    • 15 min
    #22 The Great Resignation, Rage Quitting & Secrets to Happiness at Work w/ Dr. Tracy Brower

    #22 The Great Resignation, Rage Quitting & Secrets to Happiness at Work w/ Dr. Tracy Brower

    Why do we work? Why should we expect to be happy at work? What are the conditions for happiness at work? How do you decide whether to leave your job or not? As a headhunter I am fascinated with these questions, so when I saw Dr. Tracy Brower’s article in Forbes about Empathy being the most important Leadership skill, and saw that she recently published a book called “Secrets to Happiness at Work” I had to bring her onto the show.

    We talked about rage quitting, what will actually make you happy at work (besides the salary), work-life balance and of course about the biggest topic of them all - The Great Resignation.

    I feel so aligned with her about what it takes to have a happy, fulfilling career. Tracy helps to articulate how to think, what to look for, and then what to do, so it’s easy for you to have a fulfilling and joyful career too.

    EPISODE #22:

    You can listen to the full episode here OR

    WATCH it on YouTube - https://www.youtube.com/channel/UCC-YIz5pEMM9vigbYOxK2Kw

    -------------------------------

    WE DISCUSS:

    -------------------------------

    02:32 - Why we work

    07:52 - Why it’s important to find happiness at work

    09:34 - Conditions for happiness

    11:02 - Worst thing for happiness

    13:53 - Leadership and culture

    17:09 - Great Resignation

    20:43 - Ghosting

    23:15 - Should you stay or should you leave your job?

    32:05 - Quick Fire Questions

    33:09 - Who is responsible for providing purpose at work?

    35:32 - What is great leadership

    38:32 - Who did you write the book for?

    42:19 - Is Work-Life balance dead?

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    DR. TRACY BROWER

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/tracybrowerphd/

    Twitter: @tracybrower108 - https://twitter.com/TracyBrower108

    Instagram: @tlb108 - https://www.instagram.com/tlb108/

    Website: https://tracybrower.com/



    RESOURCES:

    The Secrets to Happiness at Work - https://amzn.to/2YiCir6

    You've Been Ghosted In Your Job Search: 5 Ways to Cope - https://bit.ly/3CImxbH

    Happiness is Good for Business: 6 Ways to Create it For Employees - https://bit.ly/3CJoZii

    -------------------------------

    FOLLOW ME ON:

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/mariahvo/

    Instagram: @MariaHvo - https://www.instagram.com/mariahvo/

    Twitter: @MHvorostovsky - https://twitter.com/mhvorostovsky

    Clubhouse: @MariaHvo - https://www.clubhouse.com/@mariahvo

    HVO Search: www.hvosearch.com

    -------------------------------

    Get in touch if you need help HIRING your senior leadership team



    LEAVE A REVIEW:

    If you’re listening on Apple Podcasts make sure to Subscribe, Rate, and leave a REVIEW.



    The best review will get a mention in the next episode!

    • 47 min
    TRAILER for #22 The Great Resignation, Rage Quitting & Secrets to Happiness at Work w/ Dr. Tracy Brower

    TRAILER for #22 The Great Resignation, Rage Quitting & Secrets to Happiness at Work w/ Dr. Tracy Brower

    Are you about to RAGE QUIT your job? STOP - Listen to this first. In Episode #22 I talk with Dr. Tracy Brower author of “Secrets to Happiness at Work”. We talk about why we work, why we should expect to be happy at work, what are the conditions for happiness at work, how to decide whether to leave a job or not. 

    The Great Resignation is real, work-life balance is dead - so what is the alternative? 



    EPISODE #22:

    You can listen to the full episode here OR

    WATCH it on YouTube - https://www.youtube.com/channel/UCC-YIz5pEMM9vigbYOxK2Kw

    -------------------------------

    DR. TRACY BROWER

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/tracybrowerphd/

    Twitter: @tracybrower108 - https://twitter.com/TracyBrower108

    Instagram: @tlb108 - https://www.instagram.com/tlb108/

    Website: https://tracybrower.com/



    RESOURCES:

    The Secrets to Happiness at Work - https://amzn.to/2YiCir6

    You've Been Ghosted In Your Job Search: 5 Ways to Cope - https://bit.ly/3CImxbH

    Happiness is Good for Business: 6 Ways to Create it For Employees - https://bit.ly/3CJoZii

    -------------------------------

    FOLLOW ME ON:

    -------------------------------

    LinkedIn: https://www.linkedin.com/in/mariahvo/

    Instagram: @MariaHvo - https://www.instagram.com/mariahvo/

    Twitter: @MHvorostovsky - https://twitter.com/mhvorostovsky

    Clubhouse: @MariaHvo - https://www.clubhouse.com/@mariahvo

    HVO Search: www.hvosearch.com



    -------------------------------

    Get in touch if you need help HIRING your senior leadership team

    -------------------------------



    LEAVE A REVIEW:

    If you’re listening on Apple Podcasts make sure to Subscribe, Rate, and leave a REVIEW.



    The best review will get a mention in the next episode!

    • 2 min
    #21 What You Should Know about Leadership: Advice from Female Founders

    #21 What You Should Know about Leadership: Advice from Female Founders

    What can female founders teach us about leadership? What is the most important aspect of leadership? What doubts do entrepreneurs have? In this short video our female guests from Season 2 share their insights and lessons.



    #19 EVA ALEXANDRIDIS - 111SKIN:

    Watch: https://www.youtube.com/watch?v=NMsL2tBvOko

    Listen: https://apple.co/30rJwd1

    LinkedIn: https://uk.linkedin.com/in/eva-alexandridis-77705735

    Website:https://111skin.co.uk/

    Instagram: @111SKIN - https://www.instagram.com/111skin/





    #17 VANESSA JACOBS - THE RESTORY:

    Watch: https://www.youtube.com/watch?v=OYIRZQsuZyA

    Listen: https://apple.co/3uC4roM

    LinkedIn: https://uk.linkedin.com/in/vanessajacobs

    Instagram: https://www.instagram.com/therestory_/

    Website: https://www.the-restory.com/





    #15 GRACE FODOR - STUDIO10 BEAUTY:

    Watch: https://www.youtube.com/watch?v=OTS6AbSJXQ4

    Listen: https://apple.co/38AyDqc

    LinkedIn:https://uk.linkedin.com/in/grace-fodor

    Instagram: https://www.instagram.com/studio10makeup/

    Website: https://studio10beauty.com/





    #13 MIRIAM LAHAGE - AEQUIP

    Watch: https://www.youtube.com/watch?v=A8fCJsodZuc

    Listen: https://apple.co/3yZFRPZ

    LinkedIn: https://www.linkedin.com/in/lahage/

    Aequip: https://www.aequip.co.uk/





    #12 MILLIE KENDALL MBE - BRITISH BEAUTY COUNCIL:

    Watch: https://www.youtube.com/watch?v=kae6T5Txkf8

    Listen: https://apple.co/3iBaAgp

    LinkedIn: https://www.linkedin.com/in/millie-kendall-mbe-4b205613/

    Instagram: @MillieKendall - https://www.instagram.com/milliekendall

    Website: https://britishbeautycouncil.com/

    Instagram: https://www.instagram.com/britishbeautycouncil





    #11 CEANNE FERNANDES-WONG - COCOON:

    Watch: https://www.youtube.com/watch?v=JI3_JRLEa1c

    Listen: https://apple.co/2VxwZSK

    LinkedIn: https://www.linkedin.com/in/ceannefernandes/

    Instagram: @ceanne https://www.instagram.com/ceanne/

    Cocoon: https://www.cocoon.club/





    #8 WHITNEY HAWKINGS - FLOWERBX:

    Watch: https://www.youtube.com/watch?v=v_b65SA6RUg

    Listen: https://apple.co/37tmX85

    LinkedIn: https://www.linkedin.com/in/whitney-hawkings-643a3317/

    FLOWERBX Instagram: @TheFLOWERBX - https://www.instagram.com/theflowerbx/

    Whitney on Instagram: @TheFlowerBMB - https://www.instagram.com/theflowerbmb/





    MARIA HVOROSTOVSKY - HVO Search:

    LinkedIn: https://www.linkedin.com/in/mariahvo/

    Instagram: @MariaHvo - https://www.instagram.com/mariahvo/

    HVO Search: www.hvosearch.com



    LEAVE A REVIEW:

    If you’re listening on Apple Podcasts make sure to Subscribe, Rate, and leave a REVIEW.



    The best review will get a mention in the next episode!



    Get in touch if you need help HIRING your senior leadership team

    • 7 min

Customer Reviews

5.0 out of 5
22 Ratings

22 Ratings

js22345 ,

Fascinating series

Ms Hvorostovsky’s series on leadership is excellent. It has a diverse and insightful cast of interviewees whose opinions on the crucial subject of ‘Good Leadership’ is essential in supporting founders and aspiring leaders with many practical nuggets of advice.

Founder Jennifer ,

Real conversations with real leaders 👏

What a fantastic podcast series. Whilst there are a good variety of podcasts which are set to inspire great leaders this one really gets to the crux of what makes one through honest conversations and tangible learnings. I have found listening well worth the time and am so grateful to both Maria & her guests. Simple love it 👌

Koudreiko ,

Motivates

Love love love! I was looking for new podcasts to add that encourage my own strength and inspire and share the stories of others that can help me on my own journey
Intelligent and beautifully spoken! Adding to my regulars !

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