7 episodes
Behind the Wheel: Uber UK Uber UK
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- Business
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4.0 • 27 Ratings
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We want to talk about topics you care about. That's why Uber UK is launching a new Driver Podcast, ‘Behind the Wheel”, where we will be discussing topics that matter to you. This monthly podcast is hosted by Tabraiz, a Birmingham based driver that has worked with Uber for seven years, completing over 10,000 trips.
Hosted on Acast. See acast.com/privacy for more information.
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Episode 7: Why should I switch to an EV?
Driver Host, Tabraiz, asks Brit, Electrification Lead at Uber UK, and Imtiaz, EV driver with over 14,000 trips, on why he should switch from his hybrid vehicle to an electric vehicle driving with Uber. Find out about the cost savings of driving in an EV, as well as the ways Uber can support drivers in finding the perfect EV for them and making the switch.
Hosted on Acast. See acast.com/privacy for more information. -
Episode 6: Understanding Account Holds & Deactivations
You wanted more clarity on account holds and deactivations of Driver accounts. Listen to Bex, Head of Community Operations explain why a driver’s account may be put on hold or permanently deactivated, and what tools Uber uses to investigate safety complaints on the app.
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Episode 5: How to increase your earnings opportunities
This episode, we’re taking on a topic we know is especially important to you; earnings. Listen to Driver Host, Tabraiz, and Head of Driver Operations, Neil McGonigle, discuss his tips on improving your earning opportunity, by thinking about where, when and what you drive. Plus, in ‘True or False’, Neil answers whether Uber uses fake surge and Tabraiz shares the story of a driver going above and beyond in Uber Kindness.
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Episode 4: Compliments & Uber Kindness
Driver Host Tabraiz, discusses the relaunch of Compliments badges with Karolina from the Driver Engagement team. You’ll also learn more about the Uber Kindness programme and hear some of the best drivers’ stories we received.
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Episode 3: 'Breakdown of amount kept by Uber’
Tabraiz is joined by Antoine and Jess to talk about the launch of the new page in drivers' Weekly Earnings Statement: ‘Breakdown of amount kept by Uber’.
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Episode 2: Mapping and Navigation
Tabraiz is joined by Roy to discuss mapping and the recent changes we made based on the feedback we receive.
Hosted on Acast. See acast.com/privacy for more information.
Customer Reviews
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I’m enjoying the content but would love to know how to submit a question or topic. Please give an email address out on the podcast
Great podcast
I thoroughly enjoyed this podcast although I find it a bit short. Really hope there will be a lot more episodes. Keep up with the good work.
A “Yes Man”
If you ever wanted a real answer, don’t come to this show. Why do Uber insist on having people rate each other? It’s dehumanising. People give you poor ratings on a whim, which effects your confidence and work going forward. You can lose so much based on a whim. If the customer or driver doesn’t want the other again, all you need is an option to say “not again!” Remove ratings. Transparency? You were transparent before!! Now you’re not!! All this rubbish about “we’re doing this, we’re doing that” you change things and make it worse and then give the tiniest thing back and say “See, look! We’re changing!” And Tabriz the yes man with no follow up questions or any actual thought of his own just says well done and moves on. I’m very happy to be interviewed. I have many questions for you. The lack of support for the very people that supply your business is amazing. Whenever I remove bad customers from my car, they inevitably complain, guess what Uber do? Guess who’s ratings get effected? Certainly not the customer!! Thank Uber for never supporting your drivers. It’s great working for Uber until reality strikes. Customers sometimes pay double what I receive as a driver. Uber pay nothing towards my license, my car etc. Like I said, don’t interview your yes man for the role. Get real drivers who have real grievances on and answer their damn questions.