151 episodes

Here to help hair and beauty business owners master the skills they need for bigger profits and a fuller life. Step up and Build Your Salon!

Build Your Salon with Phil Jackson Phil Jackson from BuildYourSalon.com

    • Business
    • 5.0 • 16 Ratings

Here to help hair and beauty business owners master the skills they need for bigger profits and a fuller life. Step up and Build Your Salon!

    Mastering the Art of Retail (Salon Owners)

    Mastering the Art of Retail (Salon Owners)

    Hello, salon friends! It’s Phil Jackson, your queen of salons, coming in your eyes and ears with another episode of the Build Your Salon podcast. This week, we’re diving deep into the world of salon retail and how you can skyrocket your profits with my expert advice and actionable tips.
    In this episode, I’ll be sharing my personal experiences and professional insights on tackling common retail challenges in your salon. From motivating your team to compete with online marketplaces, to navigating those quiet summer months, I’ve got you covered.  Tune in for a treasure trove of tips that will empower you to boost your profit margins, foster stronger partnerships with manufacturers, and elevate your salon sales and strategies.
    Remember to subscribe to the Build Your Salon podcast and take a moment to leave a five-star review. Your support means the world to me and helps keep this knowledge-sharing platform thriving. See you next week for another engaging episode!
    Phil Jackson

    • 17 min
    Do you even know what you want? Get clear on your goals

    Do you even know what you want? Get clear on your goals

    Welcome to another exciting episode of Build Your Salon! I'm Phil Jackson, your queen of salons, and today we’re diving into the art of unlocking salon success by setting clear, achievable goals and reigniting your passion for the business. In this episode, we'll explore how to align your salon's business objectives with your personal life aspirations, ensuring you achieve both professional triumph and personal fulfilment.
    Join me as we break down financial goals into actionable targets, such as service and retail turnover, and discuss how these directly influence your marketing strategies and daily operations. Understanding the profit margins and turnover required to sustain your ideal lifestyle is key, and I’m here to guide you through it.
    In the second segment, we’ll reignite your passion by reconnecting with your life goals and identifying what makes your salon truly unique. Share your excitement and achievements, and watch as your enthusiasm transforms your business. Plus, I invite you to reach out via email for a chance to be featured on the Build Your Salon podcast or to join our Ask Me Anything episodes.
    Tune in now and let’s start building your dream salon together!

    • 8 min
    My top 5 marketing tips for an AMAZING salon business

    My top 5 marketing tips for an AMAZING salon business

    Hello, salon friends! It's Phil Jackson, your queen of salons, back with another dose of wise owl wisdom. In this episode, we’re diving deep into innovative marketing strategies that go beyond the crowded world of social media. If you’ve been feeling stuck or uninspired with your current marketing efforts, this episode is for you!
    Relive the excitement of opening your salon with my "new salon crazy" approach, designed to inject fresh creativity into your strategies.  Tune in and get ready to transform your marketing game with proven strategies and innovative ideas.
    Until next time, take care and stay engaged with the latest insights and advice from Build Your Salon.
     
     

    • 11 min
    Top 5 Policies in My Sensational Salon Manifesto

    Top 5 Policies in My Sensational Salon Manifesto

    Welcome to another insightful episode of "Build Your Salon"! I'm thrilled to share with you some groundbreaking ideas that could revolutionise the way we run our salons. In this episode, we dive into the concept of a universal skin test for all hair and beauty services. Imagine the simplicity and efficiency of having one standardised test that could be used across the entire industry. It would not only reduce bureaucratic hassles but also enhance the customer experience and potentially boost our revenue.
     
    But that's not all. I also tackle the age limits on apprenticeship contracts. It's time we break down these outdated barriers and promote age inclusivity in our industry. By lifting these restrictions, we can offer equal opportunities to all aspiring apprentices, regardless of their age, and enrich our workforce with diverse talents.
     
    I'll be sharing my thoughts on these bold changes and would love to hear your views as well. Together, we can create a brighter future for the salon industry. So tune in, get inspired, and let's transform our salons for the better!
     
    And don't forget to reach out to me at phil@buildyoursalon.com with your thoughts or if you have any questions for our monthly Q&A episode. Your feedback and participation are what make this podcast truly special.
     
    Thank you for joining me, and until next time, take care!

    • 10 min
    How to turn new customers into brilliant regulars

    How to turn new customers into brilliant regulars

    Welcome to another exciting episode of the Build Your Salon podcast. I'm thrilled to share some valuable insights with you on transforming first-time salon visitors into loyal clients. In this episode we'll explore how to boost client loyalty and achieve significant business growth.
     
    We kick things off by discussing the importance of goal setting and revisiting both business and personal goals to stay on track throughout the year. By breaking down large objectives into manageable weekly, monthly, and quarterly goals, we ensure continuous progress and alignment. With the mid-year mark upon us, it's the perfect opportunity to reset and refocus on our aspirations, ensuring we maintain momentum all year long.
     
    Next, we dive into practical strategies for creating meaningful connections with clients beyond their first visit. I'll share how to make new clients feel welcomed even before they step into your salon through personalised communication and thoughtful gestures. Acquiring new clients can be costly, so I'll provide easy-to-implement tips to build and maintain engagement. We'll discuss enhancing pre-visit interactions with tailored emails and sharing your salon's ethos to make new clients feel valued and comfortable.
     
    Join me as we explore these strategies and more, ensuring your salon business thrives by turning new visitors into loyal, long-term clients. I can't wait to hear your thoughts and success stories!
     
    (Editor's Note: You can find the episode Phil talks about here https://buildyoursalonpodcast.com/blog/108-how-quickly-can-you-train-the-perfect-salon-client)

    • 15 min
    The Psychology of Pricing - Ruth Lundstrom

    The Psychology of Pricing - Ruth Lundstrom

    In this enlightening episode of the podcast, I had the absolute pleasure of delving into the intricacies of salon pricing and the empowerment of freelancers with the exceptional Ruth Lundstrom. With over twenty years of hands-on experience in the beauty industry and as the pioneering mind behind the Freelance Suite, Ruth offered a treasure trove of knowledge that is sure to transform any salon business.
     
    Our conversation journeyed from Ruth's formative years as an apprentice to her challenging yet insightful tenure managing a salon at Regis. She highlighted the significance of strategic pricing, a factor often overlooked yet paramount to long-term success. We tackled the prevalent fears new freelancers face, particularly the trap of underpricing, and discussed how to establish a profitable and sustainable pricing structure.
     
    Furthermore, Ruth and I delved into the bold move of positioning a salon at the high end of the market, the rewards it can reap, and the cruciality of maintaining profit margins. Ruth's transition from freelancing to supporting others through the challenges of COVID-19 lockdowns led to her creation of an e-guide on pricing and a business-simplifying app, showcasing her dedication to aiding the freelance community.
     
    To cap off the episode, Ruth imparted some indispensable advice for budding salon professionals, stressing the importance of continuous education and impeccable customer service. Her inspiring story of resilience and innovation serves as a beacon for anyone looking to thrive in the beauty industry.

    • 40 min

Customer Reviews

5.0 out of 5
16 Ratings

16 Ratings

Ms Heather A ,

Fabulous darlings

Fabulous and brutally honest advice.
No unnecessary sugar coating but cheekily entertaining and really helpful for hair and beauty salon owners.

Silverstorm81 ,

Queen of coaching

One of the things I am grateful for covid lockdown is Phil.
I signed up to a free masterclass. Then I signed up for one of his paid programs.
I have contacted with Phil’s programs and my business has accelerated significantly.
I now work less hours and turnover more money. These podcasts and his mentoring is essential for any hair or beauty salon owner if you are serious about changing your hobby into a thriving business and “get paid properly”

Much love xx

sarahhh1234 ,

Love this!

Phil is a really wise owl! I just love the way he doesn’t sugarcoat things and makes you hold yourself accountable. Such a useful podcast full of loads of free help, definitely worth a listen.

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