Diversity Deep Dive Audra Jenkins

According to Harvard Business Review, inclusive leaders help organizations by creating 17% more high performing teams, driving 20% high-quality decision making and 29% more collaborative work. Numerous studies indicate that inclusive workplaces lead to lower attrition and improved employee engagement. When leaders take time to lean in with empathy, it encourages employees to be their authentic best selves while creating a workplace which positively impacts overall organizational goals and initiatives.

Challenging macroeconomic conditions, geopolitical disruption, climate change, and the rise of artificial intelligence (AI) are just a few concerns impacting millions of people globally. According to PWC’s recent Global Workforce Hopes and Fears survey of 56,000 workers in 46 countries, 26% of workers stated that they will change jobs in the next 12 months. Many workers are experiencing tremendous stress, anxiety, and burnout. Organizations recognize that transformation is the key to long term sustainability. Equitable and inclusive workplaces are a critical component of the transformation to ensure companies have a dynamic workforce to drive innovation and skills needed for future growth.

Assuredly, we have seen progress on LGBTQ+ rights worldwide with several countries legalizing same sex marriage over the past few years through legislative and court decision including Australia, Brazil, Cuba, Slovenia, Switzerland,  and Taiwan to name a few. Yet, many LGTBQ+ workers continue to be closeted and do not bring their full authentic selves into their careers. More concerning, according to a recent global study completed by Statista, there are approximately 71 countries where members of the LGBTQ+ community can face criminal charges. While we have seen some advancement for LGBTQ+ equality, many efforts have fallen short. Now more than ever we need LGBTQ+ business resource groups (BRGs) and allies to help cultivate an inclusive, safe, and respectful workplace for all.

According to Catalyst’s Inclusive Leadership Report, 45% of employees’ experience with inclusion is directly linked to their manager’s behavior. In the report, Catalyst outlines 5 key drivers impacting inclusion in the workplace which are 1) value 2) trust 3) authenticity 4) psychological safety in expressing different views and 5) psychological safety in being able to take risks. Globally, there is a paradigm shift in the employer, employee, and talent social contract. This shift means that leaders must lean in with empathy, respect, and inclusive behaviors to attract and retain talent in a tough labor market.

According to Deloitte’s 2021 Global Human Capital Trends Report, organizations need to focus on well-being beyond the standard “work/life balance”. In the global report, workers indicated that prioritizing well-being and integrating it in workplace transformation efforts as one of their top 3 concerns. As the world continues to move forward despite the impact of COVID-19, rising inflation, and social unrest; equity, diversity, inclusion, well-being, and belonging are critical now more than ever. In a talent scare market, workers are looking beyond compensation and seeking flexibility, authenticity, deeper connections to their beliefs, and a workplace that is equitable and inclusive for all.

According to the PwC’s 2022 Global Workforce Hopes and Fears Survey, 54% of respondents believe that it is extremely important for organizations to have transparency about their record for addressing diversity and inclusion in the workplace. The study further showcased the topics that mattered most to workers including, pay, flexibility, job fulfillment, wellbeing and inclusion. 66% of respondents stated that they want to be their true selves in the workplace. Over the past few years, companies have made many commitments on diversity, equity and inclusion with the ultimate goal of creating a workplace that is equitable and inclusive for all.