300 episodes

A weekly interview hosted by Matthew Grant peeking behind the curtain of what‘s going on with some of the most well know companies - and some the newest - from in and around insurance, technology, data and investment.

InsTech - insurance & innovation with Matthew Grant InsTech

    • Business
    • 5.0 • 42 Ratings

A weekly interview hosted by Matthew Grant peeking behind the curtain of what‘s going on with some of the most well know companies - and some the newest - from in and around insurance, technology, data and investment.

    Deepak Badoni, President & Co-founder: EigenRisk Inc.: Complex catastrophe analytics made simple (312)

    Deepak Badoni, President & Co-founder: EigenRisk Inc.: Complex catastrophe analytics made simple (312)

    Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place.
    Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis for underwriters amid the start of the hurricane season. Deepak shares his journey of founding EigenRisk Inc., the challenges of building a one-stop platform for catastrophe risk analytics, the importance of simplicity in complex modeling, and the growing preference for buying technology solutions over building in-house. 
    Key talking points:
    The start of EigenRisk - a one stop shop platform for the industry to bring all the catastrophe risk analytics in one place
    Building v buying - where do insurers stand?
    A solution for the entire industry
    Differences between building a product and building a business
    Finding the right modelers for the platform - the value of partnering
    A Costco for data
    See Deepak in London for ‘Climate and property blind spots revealed: making the right decision at the right time’
    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
    Continuing Professional Development
    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
    By the end of this podcast, you should be able to meet the following Learning Objectives:
    Describe the importance of customer feedback and SaaS models
    Specify methods for simplifying catastrophe risk management
    Identify how to building partnerships and integrating data successfully
    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 312 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

    • 25 min
    What really matters? The insurers’ view (311)

    What really matters? The insurers’ view (311)

    In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more efficient and engaging. A must-watch for anyone interested in the future of insurance.
    Speakers:
    Leah Emma, Assistant Director of Commercial Incubation, Solaria Labs – Liberty Mutual
    Caolan Kovach-Orr, Head of AI & Automation, North America – Arch Capital Group
    Rohit Reddy, Head of Underwriting Strategy – Swiss Re Corporate Solutions
    Matthew Grant, CEO – InsTech
    Key talking points:
    Each company and their strategy
    Challenges and opportunities in underwriting
    AI and technology in insurance
    Build vs Buy: strategic decisions
    Engaging underwriters: culture and adoption
    Magic wishes for the future
    You can now also watch the whole panel discussion here.
    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
    Continuing Professional Development
    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
    By the end of this podcast, you should be able to meet the following Learning Objectives:
    Specify how AI can be utilised to address issues with the underwriter’s current role in insurance today 
    Explain the build versus buy debate
    Summarise the current issues underwriters face in the industry and how it can be addressed
    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 311 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

    • 19 min
    Charlie Blackburn, Azur Technology & Graham Elliott, Crux Underwriting: Bringing two brains together: combining underwriting with tech (310)

    Charlie Blackburn, Azur Technology & Graham Elliott, Crux Underwriting: Bringing two brains together: combining underwriting with tech (310)

    Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business.
    One for the technology lovers and the MGA innovators. Tune in to hear Robin speak to Charlie and Graham about entrepreneurship in the MGA world, how technology can slot itself into an underwriting business and why the cultural aspect is the hardest thing to get right.
    Key talking points:
    Journey from co-founding Azur Underwriting, to developing Azur Technology and Crux Underwriting
    Charlie’s experience forming long-term partnerships with MGAs as a separate technology provider
    Graham building out an agile insurance business in a regulated market
    The relationship between MGAs and capacity providers
    Why haven’t MGAs adopted modern and flexible platforms?
    Azur Technology: working on Salesforce 
    What is it about technology that makes it currently exciting
    Petting-zoo sales: what has changed since starting a business in 2014
    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
    Continuing Professional Development
    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
    By the end of this podcast, you should be able to meet the following Learning Objectives:
    Describe why an agile approach to building out a business in a regulated market is an unusual but beneficial approach.
    Specify what problems MGAs have with modernising and utilising new technology solutions
    Identify why MGAs have difficulties with deploying technology across multiple classes.
    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 310 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

    • 27 min
    CJ Przybyl, Co-founder & CEO: Reserv: Redefining Claims Outsourcing With Modern Technology (309)

    CJ Przybyl, Co-founder & CEO: Reserv: Redefining Claims Outsourcing With Modern Technology (309)

    Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows.
    After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe.
    Key talking points include:
    Origins of Reserv and CJ’s experience co-founding Snapsheet
    Noticing an opportunity for start-up and established MGAs
    Building and scaling Reserv - the success story
    Why the UK market is unique for TPAs
    First job out of university - defining a trajectory
    Ensuring underwriting and claims are more conjoined and reactive 
    The ideal balance in a claims adjuster's world between what the machines do and what the humans do
    Dissatisfaction to digitisation - looking ahead to the future
    Continuing Professional Development
    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
    By the end of this podcast, you should be able to meet the following Learning Objectives:
    Describe what legacy issues surrounds few large TPAs and why this may leave some customers dissatisfied.
    Specify in what ways generative AI can alleviate processes claims
    Identify how underwriting and claims can be more conjoined
    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 309 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

    • 27 min
    Digitizing how risk flows: the future of commercial insurance (308)

    Digitizing how risk flows: the future of commercial insurance (308)

    In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. 
    We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting. 
    Watch this space for more releases soon...
    Key talking points include:
    Is the industry heading in the right direction with regard to AI?
    “Augmentation” - why using the right vocabulary matters
    The perspective of insurers working for technology companies - what is working?
    The rallying cry for insurers
    How to make a case internally for adoption of AI?
    Don’t aim for the moon, aim for standardisation
    Can generative AI solve technical debt?
    Implementation differences between SMEs and large corporates
    Continuing Professional Development
    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
    By the end of this podcast, you should be able to meet the following Learning Objectives:
    Describe why the word ‘augmentation’ is important in insurance
    List reasons why carriers should consider digitising their risk flows
    Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like
    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

    • 28 min
    Joe O'Connor, RDT: Claims, Customers and Composition Engines - Why Orchestration is the Key (307)

    Joe O'Connor, RDT: Claims, Customers and Composition Engines - Why Orchestration is the Key (307)

    Is your insurance technology up to speed?
    This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, what RDT has learned from providing services to general insurers, what the specialty market can learn from achievements in the retail sector, the launch of its new workflow and orchestration platform (ACE), and RDT’s future plans. Learn how RDT has identified a market need, worked with existing customers to build technology to meet those needs, and why they have great hopes for ACE, now that they are ready to "come out to play."
    Key talking points include:
    RDT’s transition from traditional software to managed service and SaaS.
    Expanding scope beyond the traditional focus on motor and niche insurance sectors.
    The impact of claims inflation and degradation of claims handling skills.
    The launch of ACE (Agile Composition Engine) and its role in orchestrating insurance processes.
    The importance of ecosystem integration and selective platform partnerships.
    What specialty insurance can learn and leverage from prior investment in technology for the general insurance market. 
    Future directions for RDT, including expansion into specialty insurance markets.
    Useful links
    RDT Whitepaper - This paper explores the impact of technological advancements and customer demands on insurance claims processing, highlighting RDT's ACE platform and various industry trends.
    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
    Continuing Professional Development
    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.
    By the end of this podcast, you should be able to meet the following Learning Objectives:
    Understand the issues facing claims professionals and the role that technology and automation can play. 
    Identify why data and platform ecosystems are so important and how to set about building them. 
    Explain the power of orchestration in automating tasks and multi-platform composition
    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

    • 23 min

Customer Reviews

5.0 out of 5
42 Ratings

42 Ratings

JG897547863739 ,

Essential listening!

Always a great listen with interesting guests, discussion and insights.

CGregLaw ,

I love this podcast!

Anyone who knows insurance will know it’s full of acronyms and over complication. Matthew and the team’s ability to pitch each episode to appeal to those new to a topic, but also have enough detail to keep experienced professionals in the field engaged, is no mean feat and impressed me every time. Also loving the ‘press pause’ inserts from Matthee during the conversation - and the very analogue sound bites! Thank you 👏🏻

* N Turner ,

Great guests and thought-provoking discussions

Looking forward to hearing more founder’s stories this year!

Top Podcasts In Business

The Diary Of A CEO with Steven Bartlett
DOAC
A Book with Legs
Smead Capital Management
The Martin Lewis Podcast
BBC Radio 5 Live
Making Money
Kindling Media
Unhedged
Financial Times & Pushkin Industries
Working Hard, Hardly Working
Grace Beverley

You Might Also Like

The Voice of Insurance
The Voice of Insurance Mark Geoghegan
Fintech Insider Podcast by 11:FS
11:FS
The High Performance Podcast
High Performance
The Leadership in Insurance Podcast - Insurtech & Innovation
Alex Bond
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
Sam Charrington
The Rest Is Money
Goalhanger Podcasts