
241 episodes

Retail Transformation Show with Oliver Banks Oliver Banks
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- Business
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4.7 • 16 Ratings
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The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.
You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.
So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.
The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.
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241: Building On Big Takeaways From Shoptalk Europe
After the energy and excitement of Shoptalk Europe 2023, Oliver Banks catches up with the event's Content Director, Ben Miller. Together, they pull out key moments and connect the dots between key trends and themes from across 35 hours of on-stage content, including data, technology, retail media and transformation.
Listen to this episode of the Retail Transformation Show podcast and hear:
Tactics and approaches that the largest retailers are approaching their data strategy.How businesses are transforming through retail media networks.How aspects like convenience are shifting specific categories.
Show notes are at www.obandco.uk/241 -
240: Growing Through Retail Marketplaces
Marketplaces have been a key trend for retailers and brands to tackle a number of business challenges. Join Oliver Banks and delve into the dynamic realm of retail marketplaces. Demystify the key mechanics and their potential for transforming your business, whilst being aware of the challenges you might face along the way. Whether you're considering opening your own marketplace or looking to selling on other marketplaces, this episode is designed to guide you. Explore the complexities, identify the key benefits and consider future trends in the marketplace landscape. Tune in and discover how marketplaces could be a game-changer for your retail strategy.
Listen to this episode to hear:
Decipher the strategic potential of different marketplace models.Learn about the complexities and challenges essential for operating a successful marketplace.Gain foresight on the future trajectory of retail marketplaces and platform models.
The full show notes are at www.obandco.uk/240. -
239: Laying The Foundations To Transform
Step into the world of preparing an organisation for retail transformation in this engaging conversation with Brandon Rael, a seasoned retail transformation consultant. In this episode, we delve into the essential aspects of getting a retail business primed for transformation, the pitfalls of neglecting this critical phase, and the steps necessary for establishing a solid foundation for change. However, with the typical urgency, this preparation is often difficult to squeeze in. Unravel the complexities of preparing a retail organisation for successful change.
In this episode, you'll discover:
The essence of "getting the organisation ready" for transformation and why it's pivotal.The potential consequences of neglecting preparation for transformation - and the symptoms to look out for.The key steps to take if your organisation isn't quite ready for transformation yet - and how to balance with the demand for urgency.
Find the full show notes at www.obandco.uk/239. -
238: Reflections And Themes From Shoptalk Europe 2023
During Shoptalk Europe 2023 in Barcelona, industry leaders converged to explore the key themes shaping the retail landscape - both directly on stage and indirectly in conversation or based on repetitive themes. The event threw a spotlight on the value of a test-and-learn approach, the growing impact of Gen Z, the questionable relevance of the metaverse, the potential of AI, and the ever-present complexity of retail transformation. Join Oliver Banks in this episode as he unpacks these themes, offering a critical reflection on the dynamic retail landscape and how these evolving trends could influence your business strategy and instigate transformative change.
Listen to this episode to:
Explore the value of a test-and-learn approach and understand why this mindset is more crucial than ever in the dynamic retail sector.Delve into the world of Gen Z and consider the potential pitfalls of treating this demographic as a homogenous group.Dive deeper into the two buzzwords that have dominated recent retail conversations: the Metaverse and AI. Learn how you can effectively monitor and leverage these technologies for your business.Discover the factors that lead to the enduring complexity of retail transformation. And find out how you can get involved in a way to change this.
Show notes are at www.obandco.uk/238. -
237: How To Drive Retail Transformation
Dive into the complexities and challenges of retail transformation with Oliver Banks as he shares exciting news about his upcoming book. In this episode, he touches on 4 elements covered in the book, including the importance of understanding current business challenges, finding the right solutions, managing personal development and mindset, and how to live in uncertainty. More news about the book, Driving Retail Transformation, will available soon, including the pre-order links.
In this episode, you'll discover:
Why you need to critically assess your business and understand the catalyst for change.What is the biggest challenge facing many retail individuals right now.Which part Oliver has been 'geeking out' on as he's dived into the research.How you can find out more about Oliver's upcoming book and how to get involved.
Show notes are at www.obandco.uk/237. -
236: Today's Decisions Create Our Future Regrets
Discover the fascinating interplay between today's decisions and their potential future consequences in this thought-provoking episode. Inspired by Mary Portas at the Retail Technology Show 2023, join Oliver Banks and consider how our actions and innovations can give rise to unintended negative effects. Plus explore how to identify and avoid creating future regrets. Delve into a selection of past, present and future examples, and learn the importance of selflessness and collaboration in overcoming present-day challenges.
Listen to this episode and discover:
Macro, micro and personal examples where we see the consequences of short-term thinking. A comprehensive framework to help you evaluate potential regrets and adapt your strategies.Potential examples of how today's innovations and transformations could quickly unravel to become our future regrets.
Show notes are at www.obandco.uk/236.
Customer Reviews
Essential Retail listening!
Have found these podcasts hugely informative and inspirational! With a whole host of knowledgable and respected guests, they’re a great way to understand the latest trends and directions in Retail, as well as boosting your personal and professional development. Oliver’s knowledge, passion and enthusiasm for both the industry, and the topics he covers, is impressive, and makes these podcasts an invaluable resource for anyone in Retail!
Reenergised
With the ever changing retail and consumer landscape in this digital age, we often find comfort as retailers to constantly fall back on old ways of working, Oliver’s approach and tone brings clarity to the noise and gets you excited about the this new world.
Excellent Resource
As a recent returner to working in this sector, the podcast is a free and relevant resource tackling some of the issues and challenges facing today’s retailer. The interviews are insightful as is the format with a summary to finish.