286 episodes

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

Retail Transformation Show with Oliver Banks Oliver Banks

    • Business
    • 4.7 • 17 Ratings

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

    286: The Department Store's Predicament

    286: The Department Store's Predicament

    Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to struggle in the face of increasing costs, intense competition, and faltering consumer demand. GlobalData's Managing Director, Neil Saunders joins to explore the challenge facing department stores and explore if the business model is still valid and viable.
    Listen to episode 286 of the Retail Transformation Show and hear:
    Why the department store model is increasingly under threat. If alternative business models are more suitable. How one department store has found its place in the modern retail market. 
    The full show notes are at www.obandco.uk/286, including more about Neil Saunders, suggested episodes to listen to next and more about the Retail Transformation Briefing.

    • 33 min
    285: How Technology Is Changing The Role Of People

    285: How Technology Is Changing The Role Of People

    There is always debate about whether technologies like AI and robotics are destroying frontline jobs and "dehumanising" organizations. Or is the opposite true, where the argument is that these technologies are creating brand-new roles and opportunities? Join Oliver Banks as he considers 3 major technologies that have been connected to major job losses to see what's happening. Also, reflect on the important question about what the role of people in the evolving world of retail is.
    Show notes at www.obandco.uk/285.

    • 22 min
    284: Building Momentum To Deliver - Book Launch Special

    284: Building Momentum To Deliver - Book Launch Special

    A transformation's ultimate success is reliant on progress and execution. Because, without these aspects, nothing changes and the status quo lives on. The transformation withers and invested time, money and effort is wasted. In our special series of episodes, join Oliver Banks to explore the fourth quadrant of the core framework from his new book, Driving Retail Transformation: How to Navigate Disruption and Change.
    Find out more at www.DrivingRetailTransformation.com.

    • 10 min
    283: The Human Side Of Change - Book Launch Special

    283: The Human Side Of Change - Book Launch Special

    The human aspects of transformation are among the hardest. They're often invisible, intangible and highly variable. But without facing into these factors, it's easy to veer off course and be blocked by obstacles. As we continue to celebrate the launch of Oliver Banks's new book, Driving Retail Transformation, this episode delves into aspects from the third quadrant of the Retail Transformation Steering Wheel which focuses on mindset and leadership.
    Find out more at www.DrivingRetailTransformation.com.

    • 8 min
    282: Understanding The Solution - Book Launch Special

    282: Understanding The Solution - Book Launch Special

    Once you understand the problem or challenge, then you can start to consider the options and opportunities that forge the solution. In this bonus episode of the podcast to celebrate the launch of Oliver's book, Driving Retail Transformation, explore the second quadrant of the Retail Transformation Steering Wheel and discover why documentation has more value than first meets the eye.
    Find out more at www.DrivingRetailTransformation.com.

    • 8 min
    281: Understanding The Problem - Book Launch Special

    281: Understanding The Problem - Book Launch Special

    Perhaps you know to "start with why". But before you understand the "why" of the transformation, you must first understand the status quo. What challenges face the business, or opportunities could be seized? In this special launch week bonus episode of the podcast, explore the first quadrant of the Retail Transformation Steering Wheel.
    Find out more at www.DrivingRetailTransformation.com.

    • 8 min

Customer Reviews

4.7 out of 5
17 Ratings

17 Ratings

Drake Ramorey ,

Essential Retail listening!

Have found these podcasts hugely informative and inspirational! With a whole host of knowledgable and respected guests, they’re a great way to understand the latest trends and directions in Retail, as well as boosting your personal and professional development. Oliver’s knowledge, passion and enthusiasm for both the industry, and the topics he covers, is impressive, and makes these podcasts an invaluable resource for anyone in Retail!

Dean Dino P ,

Reenergised

With the ever changing retail and consumer landscape in this digital age, we often find comfort as retailers to constantly fall back on old ways of working, Oliver’s approach and tone brings clarity to the noise and gets you excited about the this new world.

TheTeevo ,

Excellent Resource

As a recent returner to working in this sector, the podcast is a free and relevant resource tackling some of the issues and challenges facing today’s retailer. The interviews are insightful as is the format with a summary to finish.

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