The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.
You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.
So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.
The Retail Transformation Show is brought to you by Oliver Banks, Director at OB&Co Ltd. Find out more at obandco.uk.
105: Simplifying Retail Operating Models
Simplification is a goal for many businesses - but ironically, it can be complicated to get simplification changes delivered. There are pitfalls to watch out for and several different and effective ways to help identify and approach your simplification efforts. Join the host, Oliver Banks, to explore how to make sure you can simplify your retail operations and operating models.
104: Forging A Better Future
2020 has tested our individual and collective resolve. And mental health is increasingly important. And with many retailers continuing to face a variety of different challenges, this period isn't over yetSo, in this episode, Dr Jackie Mulligan of ShopAppy.com joins Oliver Banks to explore how you can take small steps to forge a better future.
103: Creating Courageous Change Champions
Retail is facing intense disruption and many face a burning bridge to change. But experienced subject matter experts in your business are not ready to lead change - and they've never been required to in this capacity. So, it is critical to transform the people that must transform the business. Join Oliver Banks to explore how to change your approach, build momentum and actually deliver change
102: Building A Strong Will To Change
Retail is facing an intense disruption right now. And a true “burning bridge” is forcing action and transformation right now. But transformation isn't instantaneous. It requires careful, clever and intentional work. And a key element to build the intention is having a strong will to change. In this podcast episode, discover what this means and how you can build and foster a strong will to change.
101: Why Have A Purpose (And How To Find It)
Purpose is a key theme that continues to be so relevant for retailers who are struggling to inspire or retain customers. Having a "reason for being" inspires customers and colleagues. But finding your purpose can be hard. So, purpose expert, James Bolle of PRPSFL, joins Oliver Banks to explore why you need a clear purpose and how to find it.
100: The 100th Episode
For the 100th episode, the tables are being turned as the podcast host turns into the special guest. In this episode, Michael Grange interviews Oliver Banks exploring the backstory and purpose, key observations about retail today and in the future. In particular 5 retail trends that have remained present through the pandemic.
Customer ReviewsSee All
With the ever changing retail and consumer landscape in this digital age, we often find comfort as retailers to constantly fall back on old ways of working, Oliver’s approach and tone brings clarity to the noise and gets you excited about the this new world.
As a recent returner to working in this sector, the podcast is a free and relevant resource tackling some of the issues and challenges facing today’s retailer. The interviews are insightful as is the format with a summary to finish.
I met Oliver in November 2018 at a conference, he told me all about his plans for the show and the guy has delivered.
His experience, insight and passion for retail transformation infectious and I just love this show!