198 episodes

Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition?

This is Steve Dennis, strategic advisor, keynote speaker and best-selling author inviting you to join me and fellow retail insider Michael LeBlanc each week as we challenge the status quo, dissect the latest news and trends and speak with the industry's most remarkable and thought-provoking executives. We'll also be unpacking the lessons from my brand new book, Leaders Leap: Transforming Your Company at the Speed of Disruption.

Listeners worldwide have made us the retail industry's top-rated and top listen-to independent podcasts. This season, we'll continue with our unique take on retail's most important news and feature guests who are shaping the future of modern retail. So be sure to follow us on Apple, Spotify, Google podcasts or wherever you enjoy your podcast today and brace yourself for a steady stream of wisdom, straight talk and lively conversation.

Season Eight, presented by Celonis, launches on January 16. And we can't wait for you to join us!

© 2020-2024 M.E. LeBlanc & Company Inc. All Rights Reserved.

Remarkable Retail Michael LeBlanc, Steve Dennis

    • Business
    • 4.0 • 4 Ratings

Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition?

This is Steve Dennis, strategic advisor, keynote speaker and best-selling author inviting you to join me and fellow retail insider Michael LeBlanc each week as we challenge the status quo, dissect the latest news and trends and speak with the industry's most remarkable and thought-provoking executives. We'll also be unpacking the lessons from my brand new book, Leaders Leap: Transforming Your Company at the Speed of Disruption.

Listeners worldwide have made us the retail industry's top-rated and top listen-to independent podcasts. This season, we'll continue with our unique take on retail's most important news and feature guests who are shaping the future of modern retail. So be sure to follow us on Apple, Spotify, Google podcasts or wherever you enjoy your podcast today and brace yourself for a steady stream of wisdom, straight talk and lively conversation.

Season Eight, presented by Celonis, launches on January 16. And we can't wait for you to join us!

© 2020-2024 M.E. LeBlanc & Company Inc. All Rights Reserved.

    Remarkably Global with Javier Figar, Chief Retail Officer, Tendam

    Remarkably Global with Javier Figar, Chief Retail Officer, Tendam

    In the third of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Javier Figar, Chief Retail Officer for Tendam. Tendam is a Spanish fashion retailer, with presence in 79 countries and a total of 2,056 points of sale.
    Javier helps us understand what makes Tendam unique and how their portfolio has grown through a mix of organic growth and acquisitions. He also shares his valuable leadership insights gleaned from his diverse background and having worked and lived in eight different countries. We also learn about Tendam's expansion plans and potential IPO later this year.

    • 44 min
    Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital

    Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital

    In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews. First up is Lars-Johan Jarnheimer, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA culture and its decades long record of remarkable success. Then Sarah Engel, President of January Digital, joins us fresh off the stage interviewing LJ on Shoptalk Europe's main stage. She reflects on their conversation before giving us her thoughts on how the digital landscape continues to evolve and what's important globally as brands look to the future.

    • 53 min
    Live from Shoptalk Europe: Physical Experiences Matter Even More in a Digital World

    Live from Shoptalk Europe: Physical Experiences Matter Even More in a Digital World

    In the first of several episodes brought to you by Bambuser and recorded at Shoptalk Europe, we did our first full episode in front of a live audience. Our topic may at first seem counter-intuitive given the dramatic and continuing growth of e-commerce. But in a world where the role of brick-and-mortar locations has evolved significantly and shopping journeys are often split between jobs and joys, errands and experiences, it's never been more important to be sure that brands' physical store investments deliver great customer relevance and powerful differentiation.

    • 41 min
    Remarkable Resale with James Reinhart, CEO & co-founder, ThredUp

    Remarkable Resale with James Reinhart, CEO & co-founder, ThredUp

    Our special guest this week is James Reinhart the pioneering CEO of ThredUp, the fast-growing online consignment and thrift store. We learn about James' fascinating journey from teacher to entrepreneur and how his passion drives one of the most successful purpose-driven retail brands. We go deep on the drivers of the re-commerce market, how ThredUp differentiates itself, and the implications of a shift from hyper-growth to more sustainable profitability. We also unpack ThredUp's insight packed annual "Resale Report."

    • 47 min
    It's the End of Retail As We Know It with Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA

    It's the End of Retail As We Know It with Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA

    Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA is our very special guest. She joins us to discuss the ways AI is beginning to transform the retail landscape, and how NVIDIA is helping accelerate retailers' journeys. We start off by discussing how NVIDIA has grown to become the third most valuable company in the world, before focusing in on how they leverage their hardware and software solutions to power retail innovation. We dig into where GenAI is gaining the greatest traction and where new use cases are emerging that save retailers money and drive great effectiveness. In particular, we explore how "digital twins" can unlock previously unimaginable value.

    • 47 min
    The Customer is the Channel with Chris Riccobono, Founder & Executive Chairman UNTUCKit

    The Customer is the Channel with Chris Riccobono, Founder & Executive Chairman UNTUCKit

    This week's guest is Chris Riccobono, CEO & Founder of disruptive retail brand UNTUCKit. UNTUCKit was one of the first digitally-native brands to embrace brick-and-mortar as critical to it's long-term success. Chris takes us through the trade-offs between online, wholesale, and own store strategies and how his brand successfully navigated the COVID crisis. He also shares the power of a big, simple idea well executed and outlines how he plans to take UNTUCKit to the next level through store expansion, partnerships, and international growth.

    • 46 min

Customer Reviews

4.0 out of 5
4 Ratings

4 Ratings

KN_UK ,

Best resource for retail marketers

This is the most succinct yet well informed podcast on all things retail. The hosts are industry veterans who are able to zoom in and out of macroeconomics and more retail specific insights with absolute ease. Must listen.

lliissseeeyyy ,

Learned so much about the business/culture

I am 14 pandemic months into a marketing role for a retail technology mounting provider - with a very different pre-covid marketing life. It’s been tough to learn the nuances of the industry without the water cooler or face to face conversations or the trade shows - making it tricky to ‘get it’.
I got the missing links in a week of daily gym sessions accompanied by an episode.
The conversation is insightful which has catapulted my knowledge and understanding... and using it to write. The data is showing 150% up on engagement. I’m up on my fitness too as the weights sesh flies by!
Technology futurists are my new crush.

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