131 episodes

As business legend Warren Buffett might say: The Tide is Going Out - we're about to see who's swimming naked. With a worldwide recession threatening, the pace of change continuing to accelerate, and an increasingly volatile operating environment, retailers that deliver anything less than a remarkable customer experience are about to see their weaknesses exposed. I'm Steve Dennis, strategy & innovation consultant, keynote speaker and best-selling author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption. Join me and my co-host Michael LeBlanc every week for Season 6 of the Remarkable Retail podcast as we challenge the status quo, dissect the latest trends, put the top retail news of the week in context, and talk with the remarkable leaders who push their organizations to aim higher, act more boldly, and transform at the speed of disruption. Listeners worldwide have made us one of the top-rated and top-listened retail industry podcasts. This season, Steve and I will meet industry insiders from New York to Las Vegas, to Barcelona and beyond to showcase those retail brands making a real difference and discover their remarkable journeys and lessons learned. So be sure to follow us on Apple, Spotify or wherever you enjoy your podcasts today and brace yourself for a steady stream of wisdom, straight talk and lively conversation. We can't wait to have you join us!

Presented by MarketDial.

© 2020-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.

Remarkable Retail Michael LeBlanc, Steve Dennis

    • Business
    • 5.0 • 3 Ratings

As business legend Warren Buffett might say: The Tide is Going Out - we're about to see who's swimming naked. With a worldwide recession threatening, the pace of change continuing to accelerate, and an increasingly volatile operating environment, retailers that deliver anything less than a remarkable customer experience are about to see their weaknesses exposed. I'm Steve Dennis, strategy & innovation consultant, keynote speaker and best-selling author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption. Join me and my co-host Michael LeBlanc every week for Season 6 of the Remarkable Retail podcast as we challenge the status quo, dissect the latest trends, put the top retail news of the week in context, and talk with the remarkable leaders who push their organizations to aim higher, act more boldly, and transform at the speed of disruption. Listeners worldwide have made us one of the top-rated and top-listened retail industry podcasts. This season, Steve and I will meet industry insiders from New York to Las Vegas, to Barcelona and beyond to showcase those retail brands making a real difference and discover their remarkable journeys and lessons learned. So be sure to follow us on Apple, Spotify or wherever you enjoy your podcasts today and brace yourself for a steady stream of wisdom, straight talk and lively conversation. We can't wait to have you join us!

Presented by MarketDial.

© 2020-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.

    Learning to Surf a Post-SVB, Increasingly Volatile World

    Learning to Surf a Post-SVB, Increasingly Volatile World

    In the wake of the Silicon Valley Bank crisis, we go guest free to dive into a concept that Steve shares in his book and in many of his keynotes. It's called VUCA, and it stand for Volatility, Uncertainty, Complexity, and Ambiguous.  We explore the implications of what it means to develop and execute strategy in a world in which changes are coming at us ever faster and more furious.

    • 41 min
    It’s Not the Luck of the Irish: Primark Does Retail Right with Kevin Tulip

    It’s Not the Luck of the Irish: Primark Does Retail Right with Kevin Tulip

    This week we welcome Kevin Tulip, Primark's US President, as our guest to discuss what makes the Ireland-based purveyor of affordable fashion, home, and beauty products so remarkable and why they've chosen a slow and steady approach to global expansion.

    • 39 min
    BONUS EPISODE: Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons, Previews Her World Retail Congress Keynote

    BONUS EPISODE: Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons, Previews Her World Retail Congress Keynote

    Welcome to a bonus episode of the Remarkable Retail podcast, presented by MarketDial. Steve and I are excited to take the podcast to the World Retail Congress at the Hotel Arts in Barcelona, April 25th - 27th. On this special episode, Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons, the company's first Chief Sustainability and Transformation Officer, who is responsible for driving both the company's ESG strategy and a variety of enterprise-wide strategic initiatives.

    • 15 min
    Dot Com Bomb: The Sequel? with Special Guest Daniel McCarthy

    Dot Com Bomb: The Sequel? with Special Guest Daniel McCarthy

    This week we take on the question of whether we are on the cusp of a retail disruptor apocalypse, with the help of return guest Daniel McCarthy, Assistant Professor of Marketing at Emory University's Goizueta School of Business and leading expert on customer-based corporate valuation.

    • 52 min
    BONUS EPISODE: Mindy Grossman Talks Modern Retail and Previews Her World Retail Congress Keynote

    BONUS EPISODE: Mindy Grossman Talks Modern Retail and Previews Her World Retail Congress Keynote

    Welcome to a bonus episode of the Remarkable Retail podcast, presented by MarketDial. Steve and I are excited to take the podcast to the World Retail Congress at the Hotel Arts in Barcelona, April 25th - 27th. On this special bonus episode, retail and business legend Mindy Grossman shares her journey from Nike, to HSN, to working with Oprah on the Weight Watchers rebrand, and now is a Partner and the Chair of Consello Growth and Business Development, a revenue acceleration platform designed to execute on growth and profitability objectives for clients across multiple industries.

    • 17 min
    The Brave New World of Retail Real Estate with ICSC's Tom McGee

    The Brave New World of Retail Real Estate with ICSC's Tom McGee

    This week we do a deep dive into the rapidly changing world of retail real estate with Tom McGee, the CEO of ICSC, the industry's biggest trade association. In a wide ranging conversation we get Tom's view of how the industry continues to evolve from legacy concepts to marketplaces, what the pandemic did to reshape the landscape, and which key trends we should be paying attention to.

    • 41 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

KN_UK ,

Best resource for retail marketers

This is the most succinct yet well informed podcast on all things retail. The hosts are industry veterans who are able to zoom in and out of macroeconomics and more retail specific insights with absolute ease. Must listen.

lliissseeeyyy ,

Learned so much about the business/culture

I am 14 pandemic months into a marketing role for a retail technology mounting provider - with a very different pre-covid marketing life. It’s been tough to learn the nuances of the industry without the water cooler or face to face conversations or the trade shows - making it tricky to ‘get it’.
I got the missing links in a week of daily gym sessions accompanied by an episode.
The conversation is insightful which has catapulted my knowledge and understanding... and using it to write. The data is showing 150% up on engagement. I’m up on my fitness too as the weights sesh flies by!
Technology futurists are my new crush.

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