74 episodes

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field.

Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately.

In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry.

Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less.

With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.

The Full Desk Experience Crelate

    • Business

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field.

Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately.

In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry.

Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less.

With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.

    Industry Spotlight | From the Ground Up: Justin Bellante’s Rise in Community-Centric Healthcare Recruitment

    Industry Spotlight | From the Ground Up: Justin Bellante’s Rise in Community-Centric Healthcare Recruitment

    In this episode of "The Full Desk Experience," Justin Bellante, CEO of Titan Placement Group, offers an insightful dive into the world of healthcare recruitment. With nearly a decade of expertise, Justin shares his journey from starting as a healthcare recruiter after leaving a call center job to leading a successful recruitment firm.  Amidst the rapid changes in technology and shifts due to the pandemic, Justin discusses the evolution of hiring practices, the importance of networking, and the strategies that have helped him overcome challenges in the recruiting landscape.  This episode is packed with valuable insights into creating a positive workplace, the strategic implementation of technology like AI, and the critical role of continuous learning and adaptation. Join us as we explore these topics and much more with Justin Bellante on "The Full Desk Experience." _________________
    Connect with Justin on LinkedIn: https://www.linkedin.com/in/justinbellante/ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

    • 40 min
    Do my teams hate me? | Navigating the AI Revolution in Recruiting with Aaron Elder, CEO at Crelate

    Do my teams hate me? | Navigating the AI Revolution in Recruiting with Aaron Elder, CEO at Crelate

    In today's episode, we delve into the intricate world of artificial intelligence and its role in the recruitment industry. Our insightful host, Kortney Harmon, Director of Industry Relations at Crelate, engages in a riveting discussion with our esteemed guest, Aaron Elder. They unravel the tension between adopting AI tools to enhance efficiency and the desire to maintain the personalized, human element that is fundamental to making exceptional hires.
    As the president of a recruiting firm finds themselves at a crossroads, torn between the allure of AI and the fear of falling behind competitors while also recognizing the potential risks of an over-reliance on technology, Aaron provides nuanced perspectives on how AI is transforming the recruitment landscape—and not just in terms of automating emails.
    With Aaron's expertise in technology, they discuss how AI should serve as a means to elevate human capabilities by identifying patterns and surfacing critical information for decisive action, cautioning against its misuse such as wrongful screening of candidates. Together, they reflect on the strategic use of AI against the backdrop of efficiency, differentiation, and ethical considerations.
    Kortney and Aaron also contemplate the future of AI, the implications for middle management, and the potential for AI to help filter through the noise and drive meaningful outcomes. Join us on this journey as we explore whether AI is indeed the future and how recruitment firms can smartly navigate its implementation without compromising their core values. Engage with our thought-provoking exchange on The Full Desk Experience. Don't miss the insights—subscribe wherever you listen to podcasts, and sign up for our live events. _______  Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

    • 17 min
    Industry Spotlight | Joshua Smith - SVP at Adecco - Balancing Tech, Talent, and Human Connections

    Industry Spotlight | Joshua Smith - SVP at Adecco - Balancing Tech, Talent, and Human Connections

    In this episode, Joshua Smith sheds light on the transformative power of technology in recruitment—from the use of mobile recruiting vans to the ethical implementation of AI and data analytics that are redefining industry practices. We'll explore how investing in both candidates and clients through training and upskilling is not just important but essential for thriving in tomorrow's job market.
    In this episode, Joshua reminds us of the enduring importance of human connections in a tech-driven world and shares his valuable insights on evolving workforce dynamics, the impact of COVID-19, and the emerging trends shaping the future of work.
    So, prepare to challenge the status quo with us as we discuss compliance, governance, and safeguarding information, and delve into the vital role of collaboration and innovation in steering the staffing and recruiting industry forward.
    Join us for an exciting journey towards understanding how the staffing and recruiting landscape is not just adapting but also anticipating the shifts in a complex economy, catering to a market that values stability, flexibility, and the developmental potential of talent.___________________________
    Joshua Smith is currently on the Adecco US Leadership Team serving as Senior Vice President of the West Region, as well as leading their national MSP practice. With nearly two decades of experience in the staffing and workforce solutions industry, Joshua is renowned for his track record in building top-performing leadership teams, fostering winning cultures, and guiding organizational vision.
    During his previous tenure with another staffing group, Joshua consistently exceeded growth targets, including a remarkable increase in profitability by over 200% in a four-year period. His pragmatic and people-first approach to leadership has been observed firsthand, driving teams to reach their fullest potential through cross-functional collaboration and customer-focused growth strategies.
    Joshua's leadership ethos centers on fostering a collaborative environment where innovation thrives and individuals are empowered to realize their true potential. His charismatic and strategic leadership style inspires teams to overcome challenges and achieve greatness together, consistently pushing boundaries and pursuing groundbreaking solutions. With a relentless pursuit of excellence, Joshua is committed to fostering a shared purpose and empowering each team member to contribute their best.
    Residing in Arlington, Texas, with his wife and four children, Joshua's career is defined by his deep understanding of the power of people and purpose. He believes that true success extends beyond numbers, emphasizing the profound impact on individuals and businesses alike.

    • 35 min
    Panel: Greater Efficiency with AI in Staffing & Recruiting

    Panel: Greater Efficiency with AI in Staffing & Recruiting

    We're diving deep into how AI can handle tasks to boost productivity, with Tom Erb sharing insights on tools like Fireflies and Google Gemini that expertly tackle note-taking, job postings, and more. We'll explore the second wave of AI as touched on by Erb, with mighty nations like the EU and the US fueling resources to harness its potential.
    Our guests bring a treasure trove of expertise, with Benjamin Mena spotlighting the automation magic of AI in marketing and finance, while Brad Bialy advocates for user-friendly AI solutions that offload mundane tasks. The AMA with the audience brings a discussion balancing AI and human connection in recruiting – a critical dance for success.
    Join us for a riveting discussion where our guests share their rich backgrounds in digital marketing and AI, while we unpack the infinite potential of AI tools to revolutionize how we work, communicate, and balance our work-life dynamics._______________________
    The following tools, applications, and websites were mentioned in this podcast episode:
    1. Firefly
    2. Zoom with AI
    3. Chat GPT
    4. Google Gemini
    5. Apollo IO
    6. Taplio
    7. Microsoft Bookings
    8. Calendly
    9. Opus
    10. CastMagic
    11. Note taker (specific tool not named)
    12. Buffer
    13. SeekOut
    14. Betterleap
    15. Juice Box
    16. Sense Spark
    17. Metaview
    18. ReadAI

    • 50 min
    Industry Spotlight | Donnie Gupton - Cofounder, Ora Marketing - Embracing AI, Brand Building, and Dynamic Differentiation in the Talent Industry

    Industry Spotlight | Donnie Gupton - Cofounder, Ora Marketing - Embracing AI, Brand Building, and Dynamic Differentiation in the Talent Industry

    On this episode of The Full Desk Experience, Kortney Harmon interviews Donnie Gupton, a marketing and lead generation maestro who's been shaking up the recruiting industry with his Relevant Recruiter Method. Donnie has a wealth of knowledge to share about staying nimble in a competitive marketplace and leveraging the digital space to stand out.
    In this episode, we'll discuss the evergreen principles of marketing from the 90s and the cutting-edge strategies of 2024. Donnie will guide us through the challenges facing recruiters today and introduce us to methods of differentiation, brand awareness, and creating a strong digital presence. Donnie strongly believes in the power of LinkedIn as a tool for building relationships, generating leads, and crafting content that resonates with your audience.
    With insights into the pillars of leadership, LinkedIn mastery, and the impactful use of case studies and testimonials, this episode is a trove of strategies designed to forge a path to success. Join us as we explore how to blend traditional marketing wisdom with innovative tools like AI and automation to keep your recruitment game ahead of the curve.
    So, buckle up for a valuable conversation with Donnie Gupton, and let's get ready to transform the way we approach marketing and business development in the dynamic world of recruiting.

    • 45 min
    Industry Spotlight | Diana Mertz - Sr. Director of Membership and Engagement at ASA- Thriving in Leadership: Women's Representation and Success in the Staffing Industry

    Industry Spotlight | Diana Mertz - Sr. Director of Membership and Engagement at ASA- Thriving in Leadership: Women's Representation and Success in the Staffing Industry

    In this episode of the Full Desk Experience, we delved into a captivating conversation about the importance of women in leadership within the staffing and recruiting industry. Our host, Kortney Harmon, was joined by the esteemed Diana Mertz, the senior director of membership operations, engagement, and volunteer management at the American Staffing Association. Diana shared her incredible journey in the association management field and her passion for empowering women in the staffing profession.
    They discussed the various initiatives and programs implemented by the ASA, such as the influential Women in Leadership Interest Group and the impactful scholarship program. Throughout the conversation, Diana emphasized the importance of supporting women in the workplace, providing flexibility, and engaging in open, transparent conversations to promote gender diversity and women's representation in leadership roles.
    The duo also delved into actionable steps for companies just beginning their diversity and inclusion journeys, and Diana's global experiences that shaped her perspective on women's empowerment. Overall, it was an insightful dialogue spotlighting the significance of championing women in the staffing industry and beyond.________________________Link to Thrive Virtual: Join Us for THRIVE Virtual on May 2, 2024 - American Staffing AssociationLink to Diana Mertz's LinkedIn: https://www.linkedin.com/in/dianamertz/

    • 27 min

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