The Recruitment CEO's Insider Guide

Katy Green and Nicky Coffin
The Recruitment CEO's Insider Guide Podcast

Are you exhausted from being the Chief of Everything? Discover how to transform your genius into a scalable and replicable business model, working smarter instead of harder. Nicky and Katy will guide you through leveraging systems, teams, and technology, empowering you to become the CEO you were always meant to be. Their proven strategies have delivered remarkable results for their clients. Witness the transformation as businesses double their monthly revenue from £30K to £60K in just 8 weeks, cut their work hours from 30 to 5 while doubling turnover, and achieve their best year yet with a £1.5M banked. Get ready to be inspired and gain practical insights that will revolutionize your recruitment business. Passion drives Nicky and Katy, and their mission is to help you achieve your recruitment business goals without sacrificing the life you truly desire. Join them on "The Recruitment CEO's Insider Guide" as they lead you towards success, fulfillment, and a thriving business that allows you to savor life beyond the confines of work.

  1. How To Get The Best Out Of Your Team And Maximise Your Placements By Asking The Right Questions

    10 SEPT

    How To Get The Best Out Of Your Team And Maximise Your Placements By Asking The Right Questions

    Are you struggling to convert your recruitment efforts into successful placements? In this eye-opening episode of the Recruitment CEO’s Guide podcast, industry veterans Katy and Kate share their hard-won wisdom on maximising team performance and boosting placement rates. With over four decades of combined experience, they reveal the often-overlooked strategies that can transform your recruitment process and skyrocket your success rate.   "Map out your process of every touch point with your candidate and client and where could this go wrong, and what are the questions that you need to be asking. Put that into a process that everyone follows." — Kate Bagnall   In this episode, you will: Learn why most recruiters only convert 10-20% of opportunities and how to dramatically improve those numbers Discover the critical questions you should ask candidates at every stage to prevent last-minute dropouts Understand the power of knowing your candidates' true motivators, beyond just their CV and salary expectations Explore effective techniques to neutralise counter-offers before they derail your placements Uncover the simple yet powerful strategies that helped our guest build a 7-figure recruitment business in just four years   Resource Mentioned: CHEAT SHEET: Core Questions to Ask Candidates   Tune in to this episode and arm yourself with the knowledge to take your recruitment business to the next level. Whether you're a seasoned pro or just starting out, you'll find actionable tips to immediately boost your conversion rates and build lasting relationships with both candidates and clients. Don't let another placement slip through your fingers – listen now and start transforming your recruitment approach today. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    34 min
  2. Explore the Mindset Shift That Turned a £360K Annual Turnover Into a Projected £1M Within a Year

    27 AUG

    Explore the Mindset Shift That Turned a £360K Annual Turnover Into a Projected £1M Within a Year

    Are you a recruitment business owner feeling stuck in a rut? In this episode of the Recruitment CEO’s Guide podcast, we sit down with Claire Tomlin, CEO of Clarion Search, who transformed her one-person band into a thriving enterprise. Claire shares her journey of tripling revenue and doubling her team size in just 12 months, offering a blueprint for scaling your recruitment firm. "If you haven't got a destination in mind, every map in the world isn't going to help you." — Claire Tomlin  In this episode, you will: Learn how Claire leveraged data transparency to motivate her team and drive unprecedented growth Discover the power of accountability and how it can push you to take bold actions in your business Explore the mindset shifts necessary to transition from a lifestyle business to a scalable enterprise Understand the importance of community support in overcoming common scaling obstacles Uncover the unexpected benefits of sharing financial information with your team Listen to this episode and gain practical strategies to propel your recruitment business forward. Whether you're a solo recruiter or managing a small team, Claire's experiences and insights will inspire you to reimagine what's possible for your agency. Don't miss this opportunity to learn from a CEO who's been in your shoes and successfully scaled her business. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    30 min
  3. Learn How to Increase Revenues by Building Valuable Relationships With Talent Acquisition Teams

    13 AUG

    Learn How to Increase Revenues by Building Valuable Relationships With Talent Acquisition Teams

    Are you a recruitment business owner feeling the squeeze from internal talent acquisition teams? In this episode of the Recruitment CEO’s Guide podcast, Katy and expert coach Emma Warren tackle the growing challenge of navigating these in-house teams. Discover how to turn perceived obstacles into opportunities and forge valuable partnerships that can boost your agency's success. "The first step in change and coping with change is to accept that it is now different." —  Emma Warren  In this episode, you will: Learn why talent acquisition teams have become increasingly prevalent across industries Explore common misconceptions about working with internal recruiters and how to overcome them Understand the frustrations faced by both agencies and talent acquisition professionals Discover effective strategies for building trust and rapport with in-house teams Uncover how to position your agency as an indispensable resource to talent partners Tune in to gain practical advice on adapting your approach, expanding your reach within organisations, and transforming your relationship with talent acquisition teams. Whether you're struggling to maintain existing client relationships or looking to break into new accounts, this episode offers valuable insights for recruitment business owners aiming to thrive in today's competitive landscape.   ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    29 min
  4. Transform Your Business: Learn How We Increased Revenue by 60% While Working Fewer Hours

    30 JUL

    Transform Your Business: Learn How We Increased Revenue by 60% While Working Fewer Hours

    Are you struggling to scale your recruitment business? In this episode of the Recruitment CEO’s Insider Guide podcast, Nick Eva shares his remarkable journey from operational grind to strategic success. Discover how he transformed his company, Waste Recruit, by making bold changes that led to a 60% revenue increase and the implementation of a four-day workweek.   "How many conversations do you need to have? How many CVs do you need to find? How many matches do you need to do to get to 10? Because that's your major number." - Nick Eva   In this episode, you will: Learn how Nick boosted his fill rate from a mere 24% to an impressive 73% Uncover the "10-5-1" magic formula that revolutionised their recruitment process Explore the counterintuitive approach of reducing vacancies by 46% while doubling profits Understand the power of retained recruitment and its impact on business success Discover how data-driven decision-making led to a complete business overhaul Tune in to this game-changing episode and gain valuable insights that could transform your recruitment business. Whether you're a seasoned CEO or just starting out, Nick's story will inspire you to rethink your strategies and aim for extraordinary results.   ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    38 min
  5. The 3 Things Holding Your Business Back Right Now And The Actions You Can Take To Overcome Them In The Next 30 Days

    16 JUL

    The 3 Things Holding Your Business Back Right Now And The Actions You Can Take To Overcome Them In The Next 30 Days

    Are you a recruitment business owner feeling lost in the chaos of client demands and candidate sourcing? In this episode of The Recruitment CEO’s Insider Guide podcast, industry veteran Sally Spicer shares her wealth of experience and practical strategies to transform your agency. With over 24 years in recruitment and having coached more than 100 clients through the Rockit program, Sally unveils the three key pillars holding businesses back and the actions you can take to overcome them in the next 30 days.   "Unless your fill ratio is well over 50%, there is something that is not right within the business." - Sally Spicer    In this episode, you will: Learn how to gain clarity on your niche and why it's crucial for your business's success Discover the power of efficient systems and how they can free up your time whilst boosting your fill rate Understand the importance of mindset and community in overcoming recruitment industry challenges Explore real-life case studies of recruiters who've dramatically improved their businesses using Sally's strategies Uncover the hidden goldmine in your existing candidate database and how to leverage it effectively   Whether you're struggling with low fill rates, feeling overwhelmed by client demands, or simply looking to optimise your agency's performance, Sally's no-nonsense approach and proven strategies are sure to provide valuable takeaways. Don't miss this opportunity to learn from one of the industry's most experienced coaches and take your recruitment business to the next level. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    40 min
  6. 3 Workflow Tweaks to Double Revenues and Reclaim 20+ Hours Weekly

    2 JUL

    3 Workflow Tweaks to Double Revenues and Reclaim 20+ Hours Weekly

    In this conversation, Louise Landau, founder of Ryder Executive Search, shares her transformative journey from overwhelmed solopreneur to leading a thriving team. Initially struggling with disorganised processes and a lack of systemisation, Louise reached a tipping point where quality suffered despite increasing revenue. Recognising the need for change, she embarked on a mission to streamline operations, maximising efficiency while accommodating her dyslexia – a condition often overshadowed by entrepreneurial drive.    “Invest to get returns. You need to put something to get something back.” - Louise Landau   Episode Highlights: Pinpointing time-draining tasks and delegating through strategic hiring for exponential productivity gains Developing robust workflow processes with well-defined roles and KPIs to build a high-performing "delivery machine" Leveraging tools like Loom to counteract dyslexia challenges, reclaiming hours, and enhancing client communication Optimising systems for seamless scalability, doubling revenue while maintaining exceptional service quality Embracing a positive mindset, turning obstacles into opportunities for personal and professional growth If you're a recruitment firm owner feeling overburdened or facing stagnation despite your efforts, this episode offers a roadmap to sustainable success. Discover how Louise implemented game-changing systems, unlocking newfound work-life balance and positioning her business for remarkable growth. Let’s get started!  ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    24 min
  7. 3 Proven Ways to Leverage LinkedIn for a Self-Sustaining Stream of Ideal Clients and Candidates

    18 JUN

    3 Proven Ways to Leverage LinkedIn for a Self-Sustaining Stream of Ideal Clients and Candidates

    Recruitment business owners, are you tired of the constant hustle, chasing leads, and experiencing rollercoaster months of boom and bust? Prepare to be inspired by Chantz Staden's remarkable transformation from a reactive solo recruiter to the architect of a self-sustaining business development machine that generates a consistent flow of VIP clients and top talent, even while he sleeps.   "You have to want it. You have to be committed. Once you commit, then, it all falls into place." - Chantz Stade   In this episode, you will: Uncover the pivotal mindset shift that unlocked exponential growth for Chantz's niche recruitment firm Discover the LinkedIn strategies that yielded 6 new clients in just 30 days Learn the art of positioning yourself as a trusted business partner, not just a transactional service provider Understand the power of committing fully to your niche and becoming the go-to expert Explore the delegation secrets that allowed Chantz to double his productivity Tune in to this episode as Chantz shares his journey, from the challenges he faced to the systematic approach that propelled his business to new heights. Gain insights and actionable strategies to build a self-perpetuating recruitment pipeline that works tirelessly, even when you're not.   ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    29 min
  8. A New Way of Generating Leads Without Spending Countless Hours and Money on Ads, Cold Calls, and Emails

    4 JUN

    A New Way of Generating Leads Without Spending Countless Hours and Money on Ads, Cold Calls, and Emails

    Kylie Jasinski, the brilliant mind behind Prime Recruitment, shares her transformative journey of scaling her recruitment business to extraordinary heights. With 18 years of hands-on experience in the construction recruitment sector, Kylie's story is a goldmine of strategies and tactics for ambitious agency owners. Through implementing systematic processes and laser-focused niche targeting, Kylie and her team achieved a remarkable 50% surge in placements within a mere 6-month period.   “There were some areas with regards to coaching that I learned and that have been an advantage. As I said, relating to people and really being curious to understand what they’re enjoying, what they don’t, what they need to learn, and being able to support that.” — Kylie Jasinski   Discover how Kylie: Automated lead generation systems to secure 40% more client meetings Streamlined recruitment processes to reduce time-to-fill by 5 days per role Leveraged exclusive assignments to skyrocket profitability Built a thriving team using a foolproof 4-step hiring process Grew her LinkedIn network to over 6,000 connections organically If you're a recruitment agency owner aspiring to break through growth plateaus, optimise your processes, and build a team that consistently delivers outstanding results, this episode is an absolute must-listen. Tune in now to unlock the proven strategies that catapulted Prime Recruitment to industry-leading success – your business's transformation awaits!   ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Want Help Scaling Your Recruitment Business to 7-Figures (and beyond)? Great! I have plenty of FREE RESOURCES that you can check out to see if this is something that can work in your business. Watch our free training and get a proven system that helps your team make 5, 10 or 20 extra placements a month reliably and predictably in next 30 days: Attract, Convert and Deliver. Watch now https://learn.centredexcellence.co.uk/vsl-youtube61658857 Join our Recruitment Business Accelerator Community on Facebook. Where smart Recruitment and Executive Search Business Owners come to level up their skills and knowledge to build 7+ figure recruitment businesses: https://www.facebook.com/groups/526435818123500 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬  ► WANT TO CHAT IT OUT? Let’s have a chat to see IF or HOW this can work for your recruitment or executive search business, apply here and give me some details about your business: https://profitaccelerator.centredexcellence.co.uk/apply

    21 min

About

Are you exhausted from being the Chief of Everything? Discover how to transform your genius into a scalable and replicable business model, working smarter instead of harder. Nicky and Katy will guide you through leveraging systems, teams, and technology, empowering you to become the CEO you were always meant to be. Their proven strategies have delivered remarkable results for their clients. Witness the transformation as businesses double their monthly revenue from £30K to £60K in just 8 weeks, cut their work hours from 30 to 5 while doubling turnover, and achieve their best year yet with a £1.5M banked. Get ready to be inspired and gain practical insights that will revolutionize your recruitment business. Passion drives Nicky and Katy, and their mission is to help you achieve your recruitment business goals without sacrificing the life you truly desire. Join them on "The Recruitment CEO's Insider Guide" as they lead you towards success, fulfillment, and a thriving business that allows you to savor life beyond the confines of work.

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada