Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
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Think Fast Talk Smart: Communication Techniques

One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

  1. 193. Conquer questions: ADDing Value To Your Answers

    1D AGO

    193. Conquer questions: ADDing Value To Your Answers

    Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers. A great presentation doesn’t end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather than a challenge. Drawing from his book, Speaking Up Without Freaking Out, he shares expert-backed techniques for structuring responses, managing audience expectations, and maintaining composure under pressure. Whether you're facing a tough crowd or just want to refine your speaking skills, you’ll walk away with the confidence to command the room—no matter the question. Audio excerpt based on Speaking Up without Freaking Out by Matt Abrahams (printed book by Kendall Hunt Publishing 2016), read by the author. Copyright 2024 by Matthew Abrahams LLC. Episode Reference Links: Speaking Up Without Freaking Out | Audio Book Speaking Up Without Freaking Out Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (01:36) - The Challenge of Q&A (03:07) - Preparing for Q&A in Advance (03:47) - When to Take Questions (04:36) - How to Ask for Questions Effectively (05:39) - Audience Anxiety in Q&A (06:54) - Managing Questions Efficiently (07:55) - Answering Questions with Confidence (09:08) - The ADD Method for Answering Questions (10:21) - Closing Your Q&A with Impact (11:15) - Conclusion  ********Become a Faster Smarter Supporter by joining TFTS Premium. Take advantage of our Sponsor offer from Loom

    13 min
  2. 192. Quick Thinks: How to Supersize Your Stories

    6D AGO

    192. Quick Thinks: How to Supersize Your Stories

    How to craft compelling stories that captivate, inspire, and make an impact. Great storytelling isn't just about telling tales—it’s about crafting experiences that captivate, inspire, and drive change. In this special Quick Thinks bonus episode of Think Fast, Talk Smart, Matt Abrahams welcomes bestselling author Dan Heath for a masterclass on the power of stories.Dan breaks down the elements of an impactful story, sharing a case study from his book Reset, outlining how to find compelling stories that connect with audiences, the structure of engaging narratives that keep people hooked, and the power of analogies and unexpected contrasts in storytelling. Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast. Episode Reference Links: Dan HeathDan’s Books: Reset: How to Change What's Not Working Ep.190 Motivation Matters: How to Leverage What People Already WantEp.170 Advice from Nontraditional Storytellers Part 1Ep.171 Advice from Nontraditional Storytellers Part 2  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:41) - A Story About Change: The Hospital Case Study (03:49) - Breaking Down the Elements of a Great Story (06:21) - Finding the Right Stories (08:07) - Crafting Stories with Purpose (09:40) - Conclusion   ********Become a Faster Smarter Supporter by joining TFTS Premium.

    11 min

  3. MAR 18

    191. Memorable Messages: Choose Words That Capture Attention and Stay Remembered

    How to craft communication that your audience will remember. Why do some messages stick, while others go in one ear and out the other? When it comes to crafting memorable communication, Ada Aka says not all verbiage is created equal.  “Certain words are intrinsically more memorable than others,” says Aka, an assistant professor of marketing at Stanford Graduate School of Business. In her research of consumer behavior and decision-making, she’s uncovered how language shapes not just our perception of the world, “but how the world stays with us over time." From concrete terms to emotionally charged ones, certain words have more staying power than others, and to communicators who want to capture audiences (and keep them), she says, “Carefully chosen words, they're going to be taking the attention.” In this episode of Think Fast, Talk Smart, Aka joins Matt Abrahams to explore the science of memorable communication. From creating brand slogans that stick to choosing words that align with your message, she reveals how to create communication that won't be forgotten. Episode Reference Links: Ada AkaEp.80 Magic Words: Change What You Say to Inspire and Influence Others Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:00) - The Power of Words in Memory (03:40) - What Makes Words Memorable? (05:59) - Informal and Conversational Language (07:33) - AI & Memory (09:29) - Memorable Slogans (11:21) - Predicting Memorability: Why We Get It Wrong (13:10) - Framing in Communication (15:19) - Creating Meaningful Interactions (17:29) - The Final Three Questions (22:16) - Conclusion  ********This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs.  Become a Faster Smarter Supporter by joining TFTS Premium.

    23 min
  4. 190. Motivation Matters: How to Leverage What People Already Want

    MAR 11

    190. Motivation Matters: How to Leverage What People Already Want

    How to turn latent motivation into fuel for change. If you want to be a changemaker, you’ll have to convince others to join your cause. But according to Dan Heath, persuading your audience isn’t about creating new motivation — it’s about leveraging the motivation that’s already there. “The most important fuel for any change effort is motivation,” says Heath, the number-one New York Times bestselling author of Reset: How to Change What's Not Working. Instead of struggling to persuade people to want what you want, Heath suggests finding where your goals overlap with the things they already desire. "Before you even get to persuasion, if you can just tap and unleash the energy that's already there, you've already catapulted yourself toward success,” he says. In this episode of Think Fast, Talk Smart, Heath and host Matt Abrahams explore how to create more compelling communication using “leverage points,” or as Heath says, “where a little bit of effort yields a disproportionate return.” Whether getting buy-in from one teammate or achieving change across an entire organization, Heath shares practical tips for turning latent motivation into an engine for change.Get more done with Grammarly. Download Grammarly for free at grammarly.com/podcast. Episode Reference Links: Dan HeathDan’s Book: Reset: How to Change What's Not Working Ep.164 Rethinks: Using "Pre-suasion" to Influence OthersEp.49 Make Numbers Count: How to Communicate Data Effectively   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:10) - The Power of Storytelling (05:20) - Leverage Points for Change (08:43) - Wasted Resources & Motivation (11:56) - Latent Desire in Systems (14:04) - Communicating Progress (17:41) - The Final Three Questions (24:24) - Conclusion   ********Become a Faster Smarter Supporter by joining TFTS Premium.

    25 min
  5. 189. Numbers Need Narrative: Use Data to Influence and Inspire

    MAR 4

    189. Numbers Need Narrative: Use Data to Influence and Inspire

    Why numbers are only as compelling as the narratives we attach to them. Facts and figures can be your friend, but before you load your presentation full of data, Miro Kazakoff has a word of caution: “Data’s objective, but people are not.” You might think that your data speaks for itself, but Kazakoff says numbers need a narrative. A senior lecturer at MIT Sloan School of Management and author of Persuading with Data: A Guide to Designing, Delivering, and Defending Your Data, he says the key to making data persuasive isn't about showing more information — it's about understanding your audience well enough to know how to relay it in a way that will connect with them. "The people who get good at this are not so much the people who can talk and draw graphs well, but the people who can listen the best. It starts with is empathy.” In this episode of Think Fast, Talk Smart, Kazakoff joins Matt Abrahams to explore how to transform complex data into clear, compelling communication. From avoiding the "curse of knowledge" to effectively orienting your audience through visualizations, he shares practical strategies for making your data not just informative, but persuasive. Episode Reference Links: Miro KazakoffMiro’s Book: Persuading with DataEp.49 Make Numbers Count: How to Communicate Data Effectively Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:09) - How to Use Data Persuasively (03:56) - The Curse of Knowledge in Data Communication (06:21) - The Best Way to Present Data Visually (08:36) - The Role of Context in Making Data Meaningful (10:48) - Orienting Your Audience When Presenting Data (13:24) - Storytelling in Data Communication (15:25) - The Final Three Questions (20:24) - Conclusion  ********This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs.  Become a Faster Smarter Supporter by joining TFTS Premium.

    21 min
  6. 188. Mind Reading 101: To Know What Your Audience Thinks, Just Ask

    FEB 25

    188. Mind Reading 101: To Know What Your Audience Thinks, Just Ask

    How to really know what your audience is thinking. To be a great communicator, you have to get out of your own head. But that’s not all, says Matt Lieberman. According to him, you also have to get into the head of someone else. “Mind-reading is this remarkable ability that humans have,” explains Lieberman, a professor of psychology, director of UCLA’s Social Cognitive Neuroscience Lab, and author of Social: Why Our Brains Are Wired to Connect. But even as we engage in perspective-taking, Lieberman says our attempts to mind-read often miss the mark. Instead, he advocates for “perspective-getting” — where we don’t just intuit what others think, we ask them directly. “That is where more productive conversation comes from,” he says. In this episode of Think Fast, Talk Smart, Lieberman and host Matt Abrahams explore insights from social neuroscience that can help us communicate more effectively. From understanding how our brains process social interactions to recognizing our own assumptions, he reveals why successful communication requires both humility and genuine curiosity about how others see the world. Episode Reference Links: Matt Lieberman Matt’s Book: Social: Why Our Brains Are Wired to ConnectEp.24 Feelings First: How Emotion Shapes Our Communication, Decisions, and ExperiencesEp.39 Brains Love Stories: How Leveraging Neuroscience Can Capture People's Emotions  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:09) - The Social Brain (05:10) - Neuroscience in Business (07:09) - The Science of Persuasion (11:41) - Social Pain & Connection (14:59) - Tackling Loneliness (17:51) - The Final Three Questions (23:56) - Conclusion  ********This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs.  Become a Faster Smarter Supporter by joining TFTS Premium.

    25 min
  7. 187. Experimenting, Failing, and Finding Your Job Fit - Catalyze Your Career

    FEB 20

    187. Experimenting, Failing, and Finding Your Job Fit - Catalyze Your Career

    Rethink career success by testing, adapting, and staying open to unexpected opportunities. Career planning isn’t as straightforward as we often assume—but according to Dorie Clark, that’s actually a good thing. Instead of following a rigid path, she believes we should be “treating our careers like a series of experiments”—testing, iterating, and staying open to unexpected opportunities."People assume they need to have everything mapped out for the next twenty years," Clark explains. "But in reality, careers are built through testing, learning, and adapting—just like a scientific hypothesis."As a bestselling author and career strategist, Clark has spent years studying how professionals can future-proof their careers in an unpredictable world. She shares why informational interviews, LinkedIn strategy, and quarterly career check-ins are essential tools for anyone looking to make a career shift. “You don’t want to be so mired in your plan that you can’t take advantage of unexpected opportunities,” she says.In this episode of Think Fast, Talk Smart, Clark joins host Matt Abrahams to challenge traditional career advice and explore strategic personal branding, the power of weak ties in networking, and why “reinvention isn’t a one-time event—it’s a habit.” This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs.  Episode Reference Links: Dorie ClarkEp.118 Maximizing your Personal Brand: Communicating Who You Are to Help Get What You Want  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:26) - The Importance of Long-Term Career Vision (03:58) - Testing Your Career Hypothesis (05:31) - Being Proactive in Your Career (08:02) - Reinvention: Small vs. Big Career Changes (10:35) - How to Explore a New Industry (12:21) - Transferring Skills to New Careers (14:20) - Optimizing Your Personal Brand (17:43) - Best Career Advice Received (19:34) - Career Regrets & Lessons (21:17) - Conclusion ********Become a Faster Smarter Supporter by joining TFTS Premium. This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs.

    22 min
  8. 186. Own Your Impact: How to Communicate Your Personal Power

    FEB 18

    186. Own Your Impact: How to Communicate Your Personal Power

    Why good communication starts with tapping into your power. Impactful communication isn’t just about the words you use. According to Chris Lipp, it’s about the power you deliver them with. “When we have a belief in ourselves, what we say changes,” says Lipp, a professor at Tulane University’s Freeman School of Business and author of The Science of Personal Power. Throughout his career as an academic and communications coach for entrepreneurs, he’s explored how tapping into personal power can transform our messages and the impact they create. "Personal power is our belief in our own capability to create impact,” he says. “When things [take] shape on the inside, we think differently, we behave differently... and other people perceive that power." In this episode of Think Fast, Talk Smart, Lipp and Matt Abrahams explore how our mindset shapes our message, sharing research-backed strategies for communicating with power. From embracing authenticity to staying grounded in our values, Lipp reveals how strong communication starts by building strength within. This episode is brought to you by Loom. Try Loom for free today at loom.com/thinkfast. Episode Reference Links: Chris Lipp Chris’s Book: The Science of Person Power Ep.12 It's Not What You Say, It’s How You Say It: How To Communicate PowerEp.130 Rethinks: How to Maintain a Powerful Presence in Your Communication  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (01:53) - From Persuasion to Power (02:49) - Defining Personal Power (04:11) - Mindset and Action-Oriented Communication (05:07) - The Power of Taking Responsibility (06:48) - Language and Personal Power (10:01) - The Four-Point Formula for Pitching (12:15) - Focusing on Benefits Over Features (13:10) - Personal Power in Pitching and Persuasion (14:20) - Nonverbal Communication and Power (16:50) - The Final Three Questions (19:34) - Conclusion  ********Become a Faster Smarter Supporter by joining TFTS Premium. Take advantage of our Sponsor offer from Loom

    21 min
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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

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