Scaling UP! H2O

scalinguph2o.com

The podcast where we scale up on knowledge so we don't scale up our systems. Find out why working in Industrial Water Treatment is the best job in the world. Hear industry experts share their knowledge and stories. Learn about technologies, methods, and career journeys. Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

  1. 5d ago

    The 60‑Minute CFO: Tracy Bech on Making Business Finance Less Scary

    "Our gross profit margin is truly the battle we have to win in order to win all of the downstream wars." - Tracy Bech  Financial statements become useful when leaders can translate the numbers into decisions. Tracy Bech, founder and author of 60 Minute CFO, explains how business owners, managers, salespeople, and field professionals can develop financial fluency without becoming accountants.  Turn Financial Data into a Meaningful Scorecard  Tracy teaches finance through stories and relationships rather than isolated numbers. Revenue alone does not reveal whether a company is financially healthy. Leaders need ratios that show how efficiently the company earns money, whether it can meet its obligations, and how prepared it is to withstand adversity.  Her three foundational measures are gross profit margin, liquidity, and safety. Gross profit margin shows what remains after the cost of producing a product or delivering a service. If that margin is too low, the company may not have enough money to cover operating expenses and generate a net profit.  Liquidity compares current assets with current liabilities, revealing the company's ability to pay its bills. Safety compares debt with equity and helps leaders understand the company's financial resilience and capacity to obtain financing when needed.  Move From Historical Reports to Forward Planning  Tax preparation and year-end reports explain what already happened. However, financial fluency allows leaders to use that history to forecast what should happen next.  Tracy outlines three stages: learn the key ratios, understand the difference between cash and profit, and use historical results to develop forecasts. Instead of simply accepting the final score, leaders can establish financial targets and create specific marching orders for pricing, sales, expenses, hiring, and growth.  Give Teams Metrics They Can Influence  Financial planning should not remain confined to the executive team. Salespeople and technicians can provide valuable information about customer responses, operational friction, pricing, quality, rework, referrals, and service delivery.  However, Tracy cautions leaders against sharing financial information that employees cannot control. Teams benefit most from clear measures connected to their work, such as proposals won, project margins, pricing discipline, accurate service, reduced callbacks, customer reviews, and referrals.  Financial visibility also strengthens succession planning. Owners preparing to exit can improve their position by optimizing financial ratios, protecting the balance sheet, exploring future growth opportunities, and developing the next generation of leadership.  Understanding the story behind the numbers helps water treatment professionals evaluate risk, communicate priorities, and make decisions that support long-term stability.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:20 — Trace Blackmore shares what listeners can expect during Legionella Awareness Month, including a weekly series addressing Legionella and other waterborne pathogens.  03:20 — Upcoming Events for Water Treatment Professionals: Trace highlights the 2026 AWT Technical Training, taking place November 11–14 in Frisco, Texas.  05:40 — Words of Water with James  08:40 — Interview with Tracy Bech, founder and author of 60 Minute CFO and business finance educator and strategist, about making business finance less intimidating and developing financial fluency.  11:30 — Tracy explains why business finance often feels overwhelming and how simple calculations and relatable stories make financial concepts easier to understand.  13:20 — Financial performance becomes a team scorecard that helps technicians and employees understand how their work contributes to the company's health.  16:40 — Finance terminology can create communication gaps, leaving otherwise successful owners uncertain about retained earnings, working capital, and cash flow.  21:50 — Tracy explains why profit is essential for serving customers, supporting employees, and keeping a business financially sustainable.  23:30 — Gross profit margin emerges as a critical measure because it determines whether enough money remains to cover operating expenses and generate profit.  25:50 — Liquidity and safety help leaders evaluate whether the company can pay its bills, manage debt, and withstand financial adversity.  33:10 — Tracy presents three steps toward financial fluency: learn the essential ratios, understand cash versus profit, and use historical performance to forecast the future.  35:20 — Leaders can improve execution by establishing a clear destination while allowing their teams to identify obstacles, opportunities, and necessary adjustments.  38:10 — Open-book management works best when employees receive financial metrics they understand and can directly influence.  40:00 — Field professionals affect financial results through accurate work, fewer callbacks, controlled expenses, positive reviews, and customer referrals.  41:10 — Business owners can begin improving their financial fluency by reviewing the previous month's income statement and balance sheet and confirming that the information is accurate.  44:00 — Understanding the numbers helps leaders balance growth and stability while making informed decisions about profit, debt, equipment, and owner distributions.  47:10 — Tracy explains how owners preparing for retirement can strengthen financial performance, protect the balance sheet, and develop future leaders.  50:30 — Tracy encourages business leaders to give finance another chance, discover the story behind their numbers, and recognize financial fluency as a learnable skill.    Quotes "Your business cannot exist without profits and you owe it to your customers and you owe it to your employees to have profits."  "But when you get your strategies and you understand why things went the way they went, now you actually create your forecast and your marching orders."  "The best time to plant the tree was 20 years ago, and the next best time to plant the tree is today."  "I think that honestly, this is easier than you think."    Connect with Tracy Bech  Email: tracy@60minutecfo.com   Website: 60 Minute CFO  LinkedIn: Tracy Bech | LinkedIn    Guest Resources Mentioned   60 Minute CFO  The Great Game of Business, Expanded and Updated: The Only Sensible Way to Run a Company by Jack Stack (Author), Bo Burlingham (Author)  Grow Up Fast: Lessons from an AI Startup by Zach Rattner (Author), Rita Sus (Illustrator)  Power vs. Force: The Hidden Determinants of Human Behavior by Ph.D. Hawkins, david R., M.D. (Author)    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT 2026 Annual Convention & Exposition  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind    Words of Water with James McDonald  Today's definition means "water loving" and refers to substances that are attracted to water. Can you guess the word or phrase?   2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.    This episode made possible through our valued partners at:

    The 60‑Minute CFO: Tracy Bech on Making Business Finance Less Scary
  2. Jul 24

    Meter Optimization: Air in the water with Anthony Giudice

    Water meters register the volume passing through them, but what happens when that volume contains both water and entrained air? Anthony Giudice, president of AquaFlow, explains how turbulent flow can influence meter readings and how AquaFlow's calibrated valve is designed to help meters reflect what he describes as true water consumption.    Why Flow Conditions Matter at the Meter  Anthony connects entrained air to the pressure required to move municipal water and the turbulence created as water travels through piping, changes direction, and encounters shifting demand. Because a conventional meter cannot distinguish between water and air within that volume, he says the resulting air-water mixture can contribute to overreading.  The valve addresses the condition from the customer's side of the property. Installed immediately after the meter, it creates a slight backpressure intended to establish laminar flow upstream while compressing the entrained air rather than removing it from the system.    Calibration, Placement, and System Conditions  Each valve is calibrated for its specific meter and operating environment. Anthony explains why valves cannot simply be exchanged between meters of the same size and describes a dual-spring design that responds to changing pressure throughout the day.  Available sizes range from three-quarter inch to 32 inches, supporting applications from residential service to power plants, data centers, manufacturing facilities, and cooling tower systems. Trace and Anthony also examine an important secondary-metering question: where should a valve be installed when cooling tower makeup and bleed meters affect water and sewer billing credits?  The answer depends on the measurement objective. Teams must first identify which meter they want to optimize and how any downstream reading affects utility calculations or sewer credits.    Measuring Results Beyond the Utility Bill  A lower invoice alone does not prove that a valve is performing. Facility activity may change substantially from one billing period to another.  Anthony recommends a measurement and verification reconciliation using 12 clean pre-installation months, the installation month, and at least three clean post-installation months. Consumption should then be normalized against an operating unit such as cars washed, hotel guests, or stadium attendance.  A car wash example demonstrates the distinction. Recorded consumption changed from 16.03 gallons per car before installation to 13.13 gallons per car afterward. That per-unit comparison provided a clearer performance indicator than the total bill, which could rise or fall with the number of vehicles served.  Careful meter selection, operating data, and normalized analysis help water professionals evaluate this technology without confusing reduced recorded consumption with changes in production or occupancy.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:20 — Trace Blackmore Shares: Reflections on Episode 485's listener-submitted questions, ways to suggest future topics and guests, and learning resources available at ScalingUpH2O.com.  05:00 — Words of Water with James: James McDonald challenges listeners to identify the term for the distribution ratio of a volatile substance between the steam and liquid phases.  07:20 — Upcoming Events for Water Treatment Professionals: Trace previews the 2026 AWT Convention and Expo, the American Chemical Society Expo, and August's Legionella Awareness Month programming.  10:40 — Interview with Anthony Giudice, President of AquaFlow: Anthony introduces water-meter optimization and explains how entrained air can affect recorded water consumption.  12:50 — Anthony explains how municipal pressure, pipe length, changing demand, and directional changes contribute to turbulent flow and entrained air.  14:00 — Trace raises a practical question about secondary metering for cooling-tower makeup and bleed water.  16:00 — Anthony explains the valve's placement on the customer's side of the meter and connects its operation to Bernoulli's principle, the Venturi effect, and Boyle's law.  18:20 — Anthony distinguishes AquaFlow's dynamic, meter-specific valve from conventional pressure-reducing and check valves.  20:00 — Anthony clarifies that the device compresses entrained air—not water—and describes what happens after the mixture passes through the valve.  21:00 — Anthony discusses reported payback periods, 316L stainless-steel construction, certifications, installation time, trial terms, valve sizes, and industrial applications.  23:50 — Anthony connects water-meter optimization with property value, water-hammer reduction, booster-pump protection, and possible carbon-credit opportunities.  28:30 — Anthony explains how visual demonstrations and measurement and verification reconciliation can document performance more reliably than invoice comparisons alone.  30:50 — A car-wash example demonstrates why gallons per vehicle provide a clearer performance measure than total monthly consumption.  32:50 — Trace and Anthony revisit cooling-tower submetering to determine valve placement when sewer credits are involved.  36:10 — Anthony outlines the site survey, meter-specific calibration, recommended valve location, and typical installation process.  38:50 — The conversation explores possible applications for creating laminar flow in blood, eggs, oil, gas, and other fluid-handling systems.  41:20 — Anthony directs listeners to AquaFlow's website and homepage demonstration for more information.  42:20 — Trace explains AquaFlow's 90-day trial offer for the Scaling Up Nation, including discount code H2O750 and the additional money-back guarantee.    Quotes  "Meters, unfortunately, people don't like to hear this, but they're designed to register volume. Volume is anything that passes underneath the meter."  "Each one is specific to that meter. You can't just start, even if they're the same size, you can't just start switching them around."  "We're not compressing water. We're compressing the entrained air in the water."  "It was 16.03 gallons of air and water. When the valve was installed, it forces a true water consumption reading of 13.13 gallons."    Connect with Anthony Giudice  Phone: 19544156973  Email: tony@aquaflow.com   Website: AquaFlow – Reduce Water Bills with Smart Water Valves   LinkedIn: https://www.linkedin.com/in/mbe750/     Guest Resources Mentioned   AquaFlow – Reduce Water Bills with Smart Water Valves  International Performance Measurement and Verification Protocol  Bernoulli's Equation  Venturi Theory  Boyle's Law  NSF/ANSI/CAN 61 Testing and Certification   IAPMO R&T Water Systems Certification  Kiwa NSF/ANSI/CAN 61 Certification  Siemens Process Instrumentation  Honeywell Flow Meters    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind      Words of Water with James McDonald  Today's definition is a measure of the tendency of a volatile substance, such as a neutralizing amine, to remain in the steam phase. It is defined as the ratio of the concentration of the substance in the steam phase to its concentration in the liquid phase. Can you guess the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.    This episode made possible through our valued partners at:

    Meter Optimization: Air in the water with Anthony Giudice
  3. Jul 17

    Questions from the Nation Around the World with Trace Blackmore, CWT

    Ten questions from water professionals around the world become a practical decision-making session with Trace Blackmore, CWT. Drawing on earlier Scaling UP! H2O conversations, Trace explains how to evaluate treatment changes, use emerging tools responsibly, begin water reuse projects, strengthen teams, and continue growing professionally.    Evaluate the Entire System  A proposed treatment change should be evaluated by more than its purchase price. When comparing chlorine dioxide with traditional chlorine, Trace recommends examining biocide consumption, chemical storage, corrosion rates, biofilm control, heat-transfer efficiency, cleaning requirements, downtime, labor, equipment life, and Legionella risk. A documented pilot on one tower can provide evidence before a facility commits to a larger investment.  Water reuse decisions require the same discipline. Before introducing treated wastewater or cooling tower blowdown into another application, characterize the water, calculate current and projected costs, identify regulatory requirements, and determine compatibility with the existing treatment program. Starting with a blended approach or limited pilot can help a team test feasibility while managing operational risk.    Use New Tools Without Surrendering Professional Judgment  For technicians exploring AI, Trace recommends beginning with approved, nonrestricted data. Service reports and controller data can help an AI platform organize information, identify subtle trends, prepare meeting summaries, and improve the wording of recommendations.  However, AI output still requires verification. Company data policies must come first, and technical recommendations should be reviewed against field experience, trusted references, and knowledgeable mentors.  Product changes also demand controlled testing. When evaluating maleic acid-based corrosion inhibitors, Trace recommends laboratory compatibility testing, careful review of the order of addition, temperature and shelf-stability checks, and a low-risk field pilot. Corrosion coupons, system cleanliness, dosing performance, and historical results can then be compared before expanding the program.    Strengthen Teams, Goals, and Professional Growth  The listener questions also address turnover, accountability, education, and industry involvement. Trace explains how behavioral assessment can support job fit and team communication, while weekly accountability, visible goals, time blocking, and lead-measure tracking can make a 12-week plan more achievable.  He also reflects on how his MBA and DBA studies have influenced his strategic thinking, data-based decisions, leadership, and approach to scalable systems. The discussion closes with the value of continuing education, professional certification, trade association membership, committee participation, and relationships that provide support when difficult field problems arise.  These answers offer practical starting points for making better technical, operational, and professional decisions—while knowing what evidence to gather before recommending change.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!     Timestamps 02:30 — Trace introduces ten questions submitted by Scaling UP! Nation members around the world, connecting earlier episodes to current field decisions. 04:40 — Upcoming industry events highlight opportunities for water professionals to plan ahead, network, and continue learning. 06:10 — August's focus on Legionella and waterborne pathogens prepares listeners for a month of specialized technical education. 07:00 — Industrial Water Week returns October 5–9 with daily episodes and new Detective H2O segments. 07:40 — Trace explains how to build a business case for chlorine dioxide by tracking operating costs, system performance, and total ownership value. 14:30 — A beginner's roadmap for AI shows technicians how to analyze trends while respecting company data policies and verifying results. 23:30 — Water quality, current costs, regulations, treatment compatibility, and stakeholder involvement frame an initial cooling tower reuse assessment. 29:30 — Laboratory testing, order of addition, stability checks, and field pilots reduce risk when evaluating maleic acid-based corrosion inhibitors. 34:10 — Trace connects Culture Index with turnover reduction, better hiring decisions, improved communication, and stronger job fit. 40:20 — Weekly accountability, visible goals, calendar blocks, and lead measures help route-based professionals execute a 12-week plan. 45:30 — Characterization, regulatory review, plant tolerance, and a limited pilot provide a practical path for reusing cooling tower blowdown. 49:00 — Episodes 441–445, discussion guides, transcripts, and team-led conversations can support structured technical training. 52:40 — Trace reflects on how his MBA and DBA studies influence systems thinking, leadership, scalability, and data-based decisions. 58:20 — AWT membership, CWT certification, committee participation, training, and professional relationships offer value to water treaters worldwide. Quotes  "And then I would look at the total cost of owning this equipment, not just the cost of buying the equipment." "AI can be incorrect. So, if it tells you something, the bottom line I want to tell you is fact check to verify." "And the last thing that comes to mind is maybe you start off with a pilot instead of the entire program. And maybe you start out with a blended approach instead of an all or nothing approach." "You'll be amazed at how having somebody that is interested and holding you accountable will make you make better decisions when you need to make decisions." "And also, I'm hoping that it creates a model where I just didn't stop learning at my CWT."   Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea  LinkedIn: in/traceblackmore/  YouTube: @ScalingUpH2O    Scaling UP! H2O Resources Mentioned  12 Week Year  AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea Ep 405 - Cooling Water Innovation: Harnessing Wastewater for Sustainability Ep 418 - Maleic Acid-Based Corrosion Inhibitors: Expanding the Water Treatment Toolbox with Mike Standish Ep 420 - Tapping Into Tech: How Ben Frieders Uses AI to Elevate Water Treatment Marketing Ep 422 - Inside the Association of Water Technologies with John Caloritis Ep 424 - Chlorine Dioxide Insights with Greg Simpson Ep 441 - Industrial Water Week 2025: Pretreatment Monday Ep 442 - Industrial Water Week 2025: Boiler Tuesday Ep 443 - Industrial Water Week 2025: Cooling Wednesday Ep 444 - Industrial Water Week 2025: Wastewater Thursday Ep 445 - Industrial Water Week 2025: Careers Friday Ep 446 - Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish Ep 447 - Unlocking Team Potential with Culture Index with Randi Fargen Ep 456 - The 12 Days of Scaling UP! H2O 2025 Ep 457 - 2026: A New Year with New Intentions Ep 459 - From Wastewater to Resource: Water Reuse with Dr. Veronika Zhiteneva Ep 474 - Questions from the Scaling UP! Nation about Trace 2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.    This episode made possible through our valued partners at:

    Questions from the Nation Around the World with Trace Blackmore, CWT
  4. Jul 10

    Risk, Resilience, and Water Security with Dr. Newsha Ajami

    Industrial operations depend on water of a predictable quantity and quality, yet many organizations still treat that reliability as a given. Dr. Newsha Ajami joins Trace Blackmore, CWT, to examine water security as a business continuity issue and resilience as the ability to withstand pressure, maintain operations, and recover quickly when systems fail.  Connecting Risk, Resilience, and Recovery  For industrial water users, water security means maintaining access to the quantity and quality required to operate without interruption. That reliability depends on more than the water source itself. Treatment systems require energy, critical processes need backup plans, and organizations must understand what happens when one part of the system becomes unavailable.  Dr. Newsha connects risk assessment directly to resilience planning. Organizations can reduce exposure by developing portfolios of water sources and solutions, building redundancy, preparing for power disruptions, and allocating resources before a crisis occurs. Recovery should also create an opportunity to reconsider infrastructure, governance, and institutional structures rather than automatically rebuilding the same system in the same way.  Investing Before the System Fails  Proactive water decisions often require leadership willing to invest before the immediate need becomes visible. Dr. Newsha highlights Arizona's decision to store Colorado River allocations underground, Yuba Water Agency's collaboration with Blue Forest to support watershed and infrastructure resilience, and San Francisco's on-site water reuse requirements for qualifying buildings.  These examples demonstrate that resilience can be strengthened through policy, financial models, external partnerships, water reuse, supply planning, and business model innovation. They also show why public agencies and private businesses may approach risk differently—and why each can learn from the other.  Data Centers as a Water Challenge and Opportunity  Data center development places new attention on water availability, cooling demand, energy use, and community infrastructure. Rather than treating these facilities only as a threat to local resources, Dr. Newsha encourages water professionals to examine where they are built, how they are cooled, and what innovations could reduce their water and energy requirements.  Potential strategies include more efficient computing models, chip-level cooling, heat-absorbing materials, recovered-heat applications, water recycling, and co-location with facilities that can use excess heat. Collaboration between data center developers and host communities could also direct new investment toward aging or inadequate water infrastructure.  Making Water a National Priority  The Aspen national water strategy initiative brought together participants from agriculture, industry, energy, transportation, engineering, technology, rural and urban communities, Native American communities, and different political backgrounds. The goal was to identify shared principles and actions that could guide water decisions across national, state, and local levels.  Dr. Newsha argues that water must be managed as a national security issue. That requires investment not only in technology, but also in institutions, policies, business models, research, natural infrastructure, and the governance structures that shape decision-making.  Industrial water professionals can contribute by helping clients identify vulnerabilities, challenge assumptions, and make reliability investments before an interruption forces the decision.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  01:19 — Trace Blackmore shares highlights from the previous week, including the Fourth of July, the daytime edition of The Hang with AWT Young Professionals, and the Scaling Up Nation's role in raising the bar across industrial water treatment.  03:05 — Trace recognizes several July 10 observances before turning the spotlight toward the water treatment industry's own annual celebration.  04:36 — Industrial Water Week 2026 returns October 5–9 with dedicated episodes covering pretreatment, boilers, cooling, wastewater, and careers in industrial water.  06:38 — Words of Water with James   09:15 — Upcoming Events for Water Treatment Professionals 11:01 — Interview with Dr. Newsha Ajami, founding director of the Risk Resilience and Recovery Program at Stanford University, about water security, resilient infrastructure, risk planning, recovery, and the policies and financial systems that shape water decisions 12:17 — Dr. Newsha explains how her engineering and hydrology background expanded into water policy, regulation, and infrastructure finance.  13:50 — Water's everyday invisibility can create a false sense that reliable access will always continue without deliberate planning or investment.  15:35 — Water security for industrial users means maintaining the quantity and quality required to operate reliably and avoid business interruptions.  16:23 — Resilience requires systems that can tolerate pressure, maintain operations through redundancy, and recover quickly after failure.  17:45 — Risk, resilience, and recovery connect through better vulnerability assessment, diversified water sources, backup plans, and improved rebuilding decisions.  21:26 — Utilities, insurers, financial institutions, nonprofits, and government agencies all influence how resilient water systems become.  22:09 — Reactive business models and inflexible funding structures often delay resilience investments until after a disaster has occurred.  25:51 — Arizona's groundwater storage, Yuba Water Agency's watershed investments, and Moulton Niguel Water District's operational changes demonstrate different approaches to long-term resilience.  29:45 — San Francisco's onsite water reuse requirements show how policy can support development while reducing pressure on centralized water supplies.  38:32 — The Aspen National Water Strategy seeks to create a nonpartisan roadmap shaped by diverse regions, sectors, communities, and political perspectives.  41:13 — Dr. Newsha explains why water should be treated as a national security issue and why innovation must extend beyond technology to policies, institutions, and business models.  43:44 — Stanford's Risk Resilience and Recovery Program examines how governance, insurance, finance, and legislation affect preparation for natural hazards and disaster recovery.  45:46 — Dr. Newsha invites listeners to connect through Stanford and LinkedIn to follow the program's research, partnerships, and future events.  47:51 — Trace summarizes the conversation, emphasizing risk awareness, system redundancy, improved recovery planning, and collaboration among all stakeholders.  51:00 — Trace encourages professionals to apply past operational data, involve every relevant stakeholder, and help more water treaters discover the Scaling UP! H2O podcast.    Quotes  "And even when they break, be able to bounce back quickly."  "Data centers, a challenge and an opportunity."  "But we use we have to use this opportunity to, we have to use this as an opportunity to change, to do better, to build our infrastructure."  "Water is an invisible connector across everything we have, we do, we depend on."  "We do talk about water, but we do not manage water as a national security issue. And water is a national security issue."    Connect with Dr. Newsha Ajami Email: newsha@stanford.edu   Website: Stanford University   LinkedIn: Newsha Ajami, PhD | LinkedIn    Guest Resources Mentioned   ASPEN – National Water Strategy  Governance for Risk, Resilience, and Recovery (GR3)  Aspen National Water Strategy Initiative  Arizona Water Banking Authority — Water Storage  Blue Forest — Yuba I Forest Resilience Bond   Dr. Newsha Ajami — Stanford Profile  Article 12C of the San Francisco Health Code  San Francisco Public Utilities Commission — Onsite Water Reuse   Yuba Water Agency — Forest Resilience Bond    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   Words of Water with James McDonald Today's definition is water lost from a cooling tower as liquid droplets entrained in the exhaust air. It is independent of water lost by evaporation.    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.    This episode made possible through our valued partners at:

    Risk, Resilience, and Water Security with Dr. Newsha Ajami
  5. Jul 3

    From Process Engineer to Process Architect: Alicia Butler‑Pierre on Making Work Flow

    Industrial water professionals understand flow, pressure, heat exchange, wastewater, boilers, condensers, and process control. Alicia Butler-Pierre brings that same engineering logic into business systems, showing how work, information, decisions, and people move through an organization. Alicia, CEO of Equilibria, joins Trace Blackmore, CWT, to connect process engineering, operations management, Lean Six Sigma, dashboards, professional training, and business infrastructure. Her message is clear: whether you are moving water through a pipeline or work through a company, the question remains the same—how can the process flow more seamlessly?   From Process Engineer to Process Architect Alicia shares how her chemical engineering background shaped the way she sees organizations. Early in her career, she worked around wastewater, boilers, condensers, and heat exchangers, but she also saw a gap between technical operations and business decision-making. That gap eventually led her to business school, entrepreneurship, and the founding of Equilibria. What began as a professional organizing company became an operations management consulting firm focused on processes, systems, Lean Six Sigma, and business infrastructure. For water professionals, this conversation offers a practical reminder: technical improvements often fail to gain support when they are explained only in technical language. Alicia challenges listeners to connect process improvements to business outcomes that accounting, leadership, and customers can understand.   Dashboards, Dollars, and the Cost of Poor Quality Trace and Alicia discuss a familiar challenge in water treatment: a team may know that a technical improvement will raise efficiency or reduce risk, but accounting may only see the capital expense. Alicia's advice is to show the linkage. Dashboards can help different functions see cause and effect. When technical investments are connected to revenue, profitability, customer demand, and operating efficiency, decision-makers can better understand the true value of the work. Alicia also introduces the Lean Six Sigma concept of cost of poor quality. Instead of presenting improvement work as another expense, she encourages professionals to frame it as an investment and show what inaction could cost in dollars and cents.   Lean Six Sigma, Training, and Podcast Education Alicia explains Lean and Six Sigma in clear operational terms. Lean focuses on reducing waste and improving work from a customer-centered perspective. Six Sigma uses statistics and data analysis to reduce defects and errors as close to zero as possible. The conversation also moves into professional education. Alicia describes her podcast training portal, her partnership with the Project Management Institute, and how podcast episodes can support professional development units when paired with quizzes, approval processes, and a structured learning management system. For a technical field built on continuing education, this opens an important question: how can trusted podcast content become part of a more formal learning pathway?   Scaling Knowledge Across Borders Alicia's work has expanded through teaching, online training, micro-courses, podcasting, and international business development. She describes podcasting as a door that gave her access to the world and helped her see the global need for professional education. Her path from process engineer to process architect reinforces a lesson water professionals know well: good systems do not happen by accident. They are designed, tested, improved, and translated into language others can act on. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!   Connect with Alicia Butler-Pierre  Email: apierre@eqbsystems.com   Website: Equilibria | Lean Six Sigma, Project Management Training via Podcasts   LinkedIn: https://www.linkedin.com/in/aliciabutlerpierre/   Equilibria, Inc.: Overview | LinkedIn     Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  131 The One About Standard Operating Procedures    Words of Water with James McDonald Today's definition is the pressure of a system measured relative to the surrounding atmospheric pressure.  In other words, it is the pressure of a system above atmospheric pressure.    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.    This episode made possible through our valued partners at:

    From Process Engineer to Process Architect: Alicia Butler‑Pierre on Making Work Flow
  6. Jun 26

    Preserving Our Industry's Story – Paul Petersen and the Industrial Water Exhibit

    Industrial water treatment has always supported industry, but much of that story remains invisible to the public. Paul Petersen wants to change that by helping establish an industrial water treatment presence at the National Museum of Industrial History in Bethlehem, Pennsylvania.   Paul Petersen, former president and CEO of Trident Technologies and current leader of the Industrial Water Task Group, joins Trace Blackmore to explain why preserving the industry's history matters. His vision is not simply a static display of old equipment. Instead, the goal is to create an educational thread throughout the museum that helps visitors understand how water, steam, analytics, field testing, and professional water treaters have shaped industrial progress.   Why Industrial Water Belongs in an Industrial History Museum Paul's idea began during a visit to the National Museum of Industrial History, where he saw a strong celebration of American industrialization but noticed a missing piece: the role water treaters played in making that progress possible.  The museum's location strengthens the story. Bethlehem, Pennsylvania, sits in the Lehigh Valley, a region Paul describes as closely tied to industrialization, steel production, legacy water treatment companies, and heavy industrial water use. The former Bethlehem Steel site offers a fitting backdrop for explaining why water management is central to manufacturing, power, construction, and modern technology.   From Water Wheels to Boilers, Steam, and Field Analytics  The exhibit concept begins with water's physical role in early factories, then follows the shift toward boilers and steam-producing systems. Paul explains that steam boilers do not serve their purpose without water, and they do not operate safely without proper water management.  That opens the door to stories professionals know well: scale, corrosion, pitting, boiler failures, and the consequences of poor control. Paul also highlights another important industry contribution: field analytics. Industrial water treaters were early practitioners of field testing, using water analysis to confirm conditions and adjust treatment programs directly in the field.   Helping the Public Understand What Water Treaters Do  For many professionals, explaining industrial water treatment to people outside the field is a lifelong challenge. Paul sees the museum as an opportunity to make that explanation tangible.  Rather than assuming visitors understand boiler rooms, cooling systems, data centers, sterilization, or process water, the exhibit can connect water treatment to outcomes people recognize: safe facilities, sterile surgical instruments, food quality, operating data centers, and reliable industrial systems.   Preserving Artifacts, Stories, and Career Pathways  Paul is asking the industry to help preserve its history. Companies and individuals may have photographs, reports, testing equipment, boiler failure examples, corrosion artifacts, pitting samples, or stories that can support future exhibits.  The project also has a workforce purpose. By raising the visibility of professional water treaters, Paul hopes the exhibit can help people see industrial water treatment as a meaningful career path that combines chemistry, math, physics, engineering, communication, maintenance, construction, and hydrology.  The industry's history is not just a look backward. It can help explain the value of the work, attract new talent, and strengthen public understanding of why industrial water treatment matters.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:30 — Trace opens the episode by framing Paul Petersen's work as important not only to industrial water treatment professionals, but also to people outside the field who need to understand what the industry makes possible  03:20 — The 2026 American Chemical Society Fall Conference is highlighted as a major chemistry gathering with relevance for water treatment professionals, chemists, chemical engineers, and technical leaders.  05:00 — Trace previews The Hang on July 9 at 1 PM Eastern, emphasizing peer connection, practical networking, and a more accessible time for participation.  06:30 — Industrial Water Week is announced for October 5–9, with each day focused on a core area of the industry: pretreatment, boilers, cooling, wastewater, and careers.  08:50 — James McDonald returns with Words of Water  10:30 — Trace introduces Paul Petersen, former president and CEO of Trident Technologies, and his current work leading the Industrial Water Task Group's museum exhibit initiative  11:15 — Paul shares how growing up in Tucson, Arizona, shaped his appreciation for water and helped set the foundation for a career in industrial water treatment.  12:10 — Paul describes his early work as an analytical technician, where testing cooling tower, boiler, and process water built his practical foundation in water chemistry  14:00 — Paul explains the growth of Trident Technologies, including work in Southern California, Mexico, Latin America, and the company's eventual sale in 2009.  15:20 — Paul reflects on how technology changed the industry, from cell phones and email to automation, AI, and the broader availability of technical information.  17:00 — Trace and Paul discuss AI's potential value in reporting, trend identification, interpretation, and communication, while reinforcing the need to validate outputs.  18:00 — Paul explains how a 2019 visit to historic sites and the National Museum of Industrial History led to the idea for an industrial water treatment exhibit.  20:00 — Paul identifies the missing piece in the museum's industrial story: the role water treaters played in supporting the success of industrialization.  21:40 — Paul explains why the museum concept may become a thread throughout the museum rather than one standalone exhibit, helping visitors see water's role across industries.  22:50 — Paul explains why Bethlehem, Pennsylvania, the Lehigh Valley, and the former Bethlehem Steel site provide a natural setting for telling the story of industrial water.  26:40 — Paul describes how modern museum visitors expect interactive learning and why the exhibit must help the public think critically about water beyond everyday household use.  28:10 — Paul outlines the first exhibit themes around steam, boilers, boiler failures, the Sultana disaster, field analytics, and historical testing methods.  31:55 — Paul discusses the lifelong challenge of explaining industrial water treatment to the public and connecting the work to boiler rooms, hospitals, food quality, data centers, and daily life.  34:10 — Paul shares the current exhibit status, including the first phase and a model boiler that will help visitors see what happens inside a boiler.  35:20 — Paul invites water professionals and companies to contribute artifacts, photographs, explanations, stories, and supporting materials that can help tell the industry's story.  36:50 — Paul addresses a key misconception: water should not be taken for granted, and "good water" depends entirely on the application.  39:05 — Paul connects the exhibit to workforce visibility, explaining how it can help present industrial water treatment as a meaningful career path.  40:40 — Paul describes his long-term vision for visitors to see how water supports industries from steel and papermaking to microprocessors and modern technology.  42:40 — Paul explains that the project needs financial support, sponsorship, and leadership from companies and individuals who want to preserve the industry's story.  44:20 — Paul closes the main conversation by emphasizing the importance of preserving industrial water history while the future continues to move quickly.  50:00 — Paul shares what he wishes more people understood about the industry: water is part of nearly every major story, and professional water treaters help keep society functioning.  51:30 — Trace recaps why Paul's museum work matters, how the industry can contribute, and how the exhibit can help the public understand the role of industrial water treaters  55:20 — Trace closes with Paul's advice to seek mentors, learn the business side as well as the chemistry, and never take water for granted    Quotes  "They're really celebrating industrial history in America. But what's missing is the role that we played as water treaters in support of the success of industrialization."  "Here's an opportunity for us to share the knowledge that we have as water treatment professionals with the public to engage their thinking, their critical thinking about water."  "What is good water? And my answer to that is, what do you want to do with it?"  "What we do as professional water treaters is truly an important thing. And, you know, I never forget that."  "I'm part of the past, but I think our rich history should be presented in an exhibit for all to enjoy at the museum."  "I would like to build better bridges, more bridges."  "Just not taking the resource of water for granted."    Connect with Paul Petersen Email:  pwpetersen@mac.com   Website: https://www.nmih.org/     Guest Resources Mentioned   History In the Making - National Museum of Industrial History Water and Steam Boiler Initiative - Industrial Water Task Group - National Museum of Industrial History Hagley Museum and Library  Hagley Powder Yard Trail The Newcomen Society Bethlehem Steel Corporation Duval Sierrita Corporation ChemTreat Danaher ChemTreat Acquisition Announcement Sultana Disaster Museum Pea Ridge National Military Park Presents Program about The Sultana Disaster  National Museum of Industrial History and Historic Bethlehem Museu

    Preserving Our Industry's Story – Paul Petersen and the Industrial Water Exhibit
  7. Jun 19

    From Waterfalls to SOPs: Building Better Utilities with Kalpna Solanki

    Water utility work depends on more than technical knowledge. It depends on clear procedures, current documents, practical training, and performance conversations that reflect what operators actually do in the field.  In Episode 481, Trace Blackmore, CWT, welcomes back Kalpna Solanki, President and CEO at GAMECHANGERS Inc., for a practical conversation on building stronger utilities through standard operating procedures, competencies, and performance evaluations. Kalpna shares how outdated SOPs, disconnected training tools, and top-down documentation can create risk, confusion, and missed learning opportunities.    SOPs That Match the Work  Kalpna defines an SOP as a documented process that provides clear instructions for specific tasks or activities. Her current work with water utilities includes procedures for water main installation, flushing, customer complaints, meter installation, meter readings, and other distribution team responsibilities.  The key issue is not whether an organization has SOPs. Many do. The bigger question is whether those documents still match the field reality. Kalpna describes reviewing SOPs that reference retired staff, outdated contact information, and procedures written by people who may no longer be close to the work.  Her approach starts with the operators. The people doing the work help revise the documents, confirm what is accurate, and identify what needs to change. Revision dates, organized SOP libraries, and clear naming structures help teams avoid using the wrong version.    From Procedures to Competencies  Kalpna explains that SOPs should not sit alone in a file system. They should inform competency frameworks that define the knowledge, skills, abilities, and behaviors needed for the job.  For example, an SOP may explain how to perform a fire hydrant teardown. A related competency tool can help confirm whether an operator knows how to do that work safely and correctly. The results can then guide mentoring, training, and performance evaluation.  This turns performance evaluation into a two-way process. Rather than simply telling employees what they did or did not do, supervisors can use competency checklists to identify gaps, determine needed resources, and support development.    Field Access, Video, and Ownership  Kalpna also shares how the Capital Regional District project extends SOPs beyond written documents. Once an SOP is revised and approved, her team creates a field video using operators as the subjects. The video is tied back to the written SOP, giving employees the option to read, watch, or use both formats depending on how they learn best.  QR codes make the system even more useful. Operators can scan a code in the field and access the relevant SOP or video without leaving the work location, searching a large document library, or relying on memory.  That access matters. As Kalpna puts it, when processes are too complicated, people are more likely to wing it. In water utility work, that can affect safety, consistency, compliance, and service quality.    Water Stories and Water Reuse  Kalpna also shares her personal water story, from growing up near the Zambezi River and Victoria Falls to living near the Thames River in London and later near protected watersheds in Vancouver. Her experiences shape how she thinks about water availability, source protection, and the responsibility of the industry.  The conversation closes with a look at the Vancouver Convention Centre West, where a full-scale wastewater treatment facility operates beneath the building. Treated effluent is reused for toilet flushing and rooftop garden irrigation, reducing freshwater demand and municipal sewer load.  For Kalpna, this points to a larger shift in language and mindset. Wastewater is not simply waste. It is a resource with future value for reuse, reclamation, and water-stressed industries.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!  Timestamps  01:10 — Trace welcomes Kalpna Solanki back and notes her previous Scaling UP! H2O appearance in Episode 435 on backflow prevention.  01:50 — Kalpna shares what has changed since her last visit, including the launch of GAMECHANGERS Inc. and her work with nonprofits, government agencies, and water utilities.  02:40 — Kalpna explains the two criteria she uses when choosing where to contribute: the opportunity to contribute and the opportunity to learn.  03:40 — Kalpna introduces the Water Environment Federation and its broad role in the water sector, with a strong focus on wastewater.  04:10 — The conversation turns to WEFTEC, AI, data centers, and the Water AI Nexus Center for Excellence.  08:20 — Kalpna defines an SOP as a documented process that provides clear instructions for specific tasks or activities.  08:40 — Kalpna describes her work with the Capital Regional District and water distribution teams serving more than 400,000 people with drinking water.  09:40 — Kalpna explains why SOPs should be developed with field staff, not only by managers who may be removed from day-to-day operations.  10:40 — SOPs connect to competencies by defining the knowledge, skills, abilities, and behaviors employees need to perform work effectively.  11:40 — Kalpna frames performance evaluation as a two-way process for identifying training needs, resources, and competency gaps.  13:00 — Trace asks how organizations can align SOPs with what operators actually do in the field.  13:20 — Kalpna describes the risk of dated SOPs, including documents that reference retired staff or obsolete contact information.  14:00 — Kalpna explains how SOP nomenclature and organized folders help operators find the current procedure quickly.  15:30 — The discussion shifts to video-based SOPs that support different learning styles and increase field usability.  19:50 — Kalpna adds that QR codes can take operators directly to the relevant SOP and linked video in the field.  20:25 — Kalpna explains why simplicity matters: if the process is too complicated, people are more likely to wing it.  21:10 — Safety enters the competency discussion, with Kalpna explaining why SOP-based competencies can better reflect actual field work.  22:20 — Kalpna outlines her starting process with a utility: review the SOPs, determine what is dated or missing, divide them by operational area, and prioritize revisions.  24:10 — Kalpna describes how SOPs for water main upgrades can be translated into a competency framework.  25:00 — Technical and leadership competencies are discussed, including behavioral indicators that supervisors can use with operators.  26:30 — Kalpna introduces application exams, remote proctoring, and future AI-assisted marking as part of the hiring process.  28:05 — The conversation turns to culture, ownership, and how staff involvement can create empowerment rather than top-down compliance.  29:55 — Kalpna urges listeners to look at the intersection between SOPs, competencies, and performance evaluations.  32:40 — Kalpna shares her personal water story, beginning with childhood walks near the Zambezi River and Victoria Falls.  34:15 — Kalpna connects her experiences in London and Vancouver to water availability, source protection, and the value of safe drinking water.  37:00 — In the lightning round, Kalpna describes her superpower as seeing organizations from a high-level perspective and imagining what they could become.  38:35 — Kalpna shares a major accomplishment: leading a CRM project that succeeded because the people doing the work were involved.  40:25 — Kalpna discusses a water operator training and certification project in Kenya with Water Professionals International and GAMECHANGERS Inc.  41:55 — Kalpna answers the magic wand question with the Water Environment Federation vision statement: "life free of water challenges."  43:10 — Kalpna recommends five books spanning personal values, scaling systems, resilience, memoir, and nonprofit governance.    Quotes "When it comes to how that leads to competencies, competencies refer to the knowledge, skills, abilities, and behaviors that employees need to perform their job effectively."  "Because I think if things are too complicated, people are going to be more tempted to wing it."  "I need their feedback to get the reality of their job on a day-to-day basis."  "I think that one of the key things is really look at the intersection between SOPs, competencies and performance evaluations."  "Life free of water challenges."  "We talk about wastewater, but it's not waste really, it's a resource."    Connect with Kalpna Solanki  Email: ksolanki@gamechangerssolutions.com  Website: GAMECHANGERS Inc. | Strategy Development And Implementation  LinkedIn: Kalpna Solanki MBA | LinkedIn  GAMECHANGERS Inc.: Overview | LinkedIn     Guest Resources Mentioned   Bridging Continents Through Clean Water: Mike Firlotte and Paul Bishop Lead Operator Training and Pinning in Kenya     Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  355 Backflow Prevention: Safeguarding Water Quality   2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

    From Waterfalls to SOPs: Building Better Utilities with Kalpna Solanki
  8. Jun 13

    From Engineering Numbers to People, Power, and Policy with Sherine El‑Wattar

    Industrial water professionals work with chemistry, equipment, permits, and performance targets every day. Yet every gallon also moves through a framework of policy decisions: who can withdraw water, how it may be used, what quality must be returned, and whose needs are considered when systems are designed.  Sherine El-Wattar, a science network officer supporting the IPCC Working Group II Technical Support Unit, brings an engineering foundation and a human-centered perspective to those questions. Her work focuses on climate impacts, adaptation, vulnerability, and risk while helping connect scientific assessments with communities and professional groups beyond the traditional research environment.    Water Systems Are Never Neutral  Pipelines, treatment plants, reuse programs, and flood-control infrastructure solve technical problems. However, Sherine encourages engineers and decision-makers to ask additional questions: Who benefits from the system? Who might be harmed? Whose assumptions are built into the equations? What local realities might the numbers overlook?  Her master's research illustrates the importance of that lens. Sherine compared remote-sensing indicators of agricultural productivity with the day-to-day practices of farmers near Cairo. A digital map could classify land as productive or unproductive, but the view from the ground revealed practices shaped by long-term care for the soil and water. The lesson is not to dismiss data. It is to understand what the data may not capture.    Water Risk Depends on Context  Water scarcity, flooding, infrastructure resilience, and climate adaptation do not look the same in every region. Culture, institutions, belief systems, and lived experience shape how communities define risk and how they respond to water policy.  Sherine describes climate-related water risk through a straightforward frame: too much water or too little water. The solutions, however, require deeper attention to local conditions. A technically sound recommendation may still fall short if it overlooks the people affected by the decision.    Practical Steps for Water Professionals  For utilities, facilities, and water-sector businesses, Sherine recommends exploring water footprint concepts and water stewardship. She also emphasizes authentic connection: listen before trying to fix a problem, communicate without judgment, and build awareness through relationships.  Industrial water treaters already hold valuable knowledge. Sharing that expertise with operators, communities, policymakers, and professionals from other disciplines can improve the quality of future water decisions.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps 02:10 — Trace explains why water and policy are inseparable, even when daily work appears focused on equipment, chemistry, permits, and profitability. 05:10 — Upcoming industry events highlight opportunities to stay current on utility operations, infrastructure, compliance, data integration, and water-quality challenges. 08:50 — Sherine El-Wattar joins the conversation and clarifies the IPCC acronym before introducing her work in water governance and climate adaptation. 11:30 — Sherine reflects on the value of combining engineering problem-solving with water systems that serve society. 12:00 — Sherine describes her role supporting IPCC Working Group II and the two responsibilities she balances: science and networking. 14:10 — The discussion explores how expert reviewers can contribute perspectives from law, finance, health, youth organizations, Indigenous communities, and other fields. 15:30 — Sherine explains why communication must shift depending on whether the audience includes public communities or government representatives. 17:10 — Water is compared to language: local culture, institutions, and belief systems influence how risk and equity are understood. 19:50 — Sherine unpacks water as a story of people, power, and justice rather than only a network of pipes and treatment systems. 22:00 — A human-centric approach asks who benefits, who may be harmed, whose knowledge informs the system, and what the assumptions may cost. 24:40 — Sherine describes the Netherlands' Delta Works as an example of infrastructure shaped by risk, institutional capacity, and long-term water management. 27:10 — Sherine shares how her master's studies shifted her understanding of water from a technical discipline toward the science-policy interface. 29:40 — Her research compares remote-sensing indicators with farmers' lived practices near Cairo, revealing the limits of relying on aggregated data alone. 33:30 — Trace and Sherine explore how professionals can respect culture and tradition while still supporting education and improvement. 35:50 — Sherine recommends water footprint concepts and water stewardship as practical starting points for organizations planning for climate adaptation. 38:20 — The conversation examines the mismatch between climate risk and the depth of current responses to too much or too little water. 41:50 — Sherine encourages professionals to connect water awareness with personal reflection, professional networks, and conversations that influence behavior   Connect with Sherine El-Wattar  Phone: +31646914589  Email: selwattar@gmail.com  Website: IPCC — Intergovernmental Panel on Climate Change  https://www.linkedin.com/company/ipcc/  LinkedIn: Sherine El-Wattar | LinkedIn    Quotes "And I really liked how, you know, engineering is all about the numbers, solving problems, and finding a way to create a system that serves society." "I have been humbled enough to know you cannot force policymakers to think anything." "For us to balance these things, it's about, it starts with understanding." "I really hope I would live to see the day where taking care of water or being water conscious is the new trend."   Guest Resources Mentioned  Intergovernmental Panel on Climate Change: Working Group II IPCC Working Group II: Climate Change 2022: Impacts, Adaptation and Vulnerability  IPCC: What Is an Expert Reviewer of IPCC Reports? Engage with the IPCC The Water Footprint Assessment Manual: Setting the Global Standard Alliance for Water Stewardship (AWS) Standard  IHE Delft: Water Governance  IHE Delft: Governance and Management Profile The History of the Delta Works FAO WaPOR: Remote Sensing for Water Productivity A Million Little Pieces by James Frey (Author) Paperback   Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  What Is Water Footprint Assessment? UNU Institute for Water, Environment and Health: Global Water Bankruptcy   2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

    From Engineering Numbers to People, Power, and Policy with Sherine El‑Wattar
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About

The podcast where we scale up on knowledge so we don't scale up our systems. Find out why working in Industrial Water Treatment is the best job in the world. Hear industry experts share their knowledge and stories. Learn about technologies, methods, and career journeys. Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

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