Navigating Ethics and Inclusion in Student Affairs with Michelle Boettcher
Exploring Institutional Intelligence and Student-Centric Approaches In the latest episode of NASPA's SA Voices From the Field, Dr. Jill Creighton welcomed Dr. Michelle Boettcher, an associate professor at Clemson University, to discuss a range of pertinent topics in higher education. With a rich background spanning nearly 20 years in residence life, various administrative roles, and extensive academic experience, Boettcher brings a wealth of knowledge to the conversation. This episode, delves into the nuances of institutional intelligence, ethical considerations, and the essential focus on student-centric practices in higher education. Bridging Law and Ethics: The Minimum Baseline Dr. Boettcher emphasizes a crucial distinction between meeting legal standards and upholding higher ethical standards. In one illuminating example, she discusses an accessibility issue where a building at Clemson University housed both office space and an honors residential community on the first floor. Although the building was ADA-compliant, the arrangement limited accessibility accommodations to honors students only. Boettcher argues that this situation, while legally acceptable, raised significant ethical concerns. She underscores that legal frameworks should serve as a foundational baseline, and institutions should strive to go beyond mere compliance to embrace more inclusive and ethical practices. Unpacking Institutional Intelligence: A Framework for Change One of the key highlights of the episode is the exploration of "institutional intelligence," a framework co-developed by Boettcher and Salinas in their new book Law and Ethics in Academic and Student Affairs Developing an Institutional Intelligence Approach, and is designed to understand campus culture and decision-making comprehensively. This approach integrates three main components: law and ethics, the institutional environment, and decision-making processes. Boettcher elaborates on how this model assists practitioners in navigating institutional culture, underpinning decisions with historical context, and fostering positive institutional change. By employing reporter-like questions—who, what, where, when, why, and how—this method helps gather and analyze vital information, ensuring well-informed decision-making. The Core of Ethical Practice: Human-Centered Policies Boettcher's commitment to student-centric approaches shines through as she emphasizes the importance of keeping students at the center of all institutional efforts. Drawing inspiration from Ruth Bader Ginsburg's dynamic view of law, she illustrates the need for adaptability and responsiveness in student affairs. Boettcher's approach is grounded in balancing control and care, aiming to build more collaborative and engaging environments for students. She also highlights the increasing recognition of student affairs professionals and their critical role in managing various campus scenarios, from everyday operations to crisis situations. Practical Applications and Reflective Practices Throughout the conversation, Boettcher stresses the significance of practical applications and reflective practices. Whether it’s onboarding new staff, managing crises, or implementing change, the institutional intelligence framework serves as a guiding tool. Boettcher also touches on the importance of taking time to pause and reflect, referencing mindfulness practices as a metaphor for the long-term benefits of reflection in professional settings. Merging Law, Ethics, and Practicality This episode of NASPA's SA Voices From the Field underscores the intricate balance between legal obligations and ethical responsibilities in higher education. Dr. Michelle Boettcher's insights remind us that effective student affairs work hinges on understanding and navigating institutional culture, centering student needs, and committing to continuous reflection and improvement. Her practical, human-centered approach offers valuable guidance for educ
