Guide Dogs NSW/ACT Guide Dogs NSW/ACT

Welcome to the August edition of the Client e-News. This month we are pleased to share with you some updates from our Customer Service Team that showcase our appreciation of the voice of the client.

We also bring you some exciting accessibility updates from two tech giants, Google and Apple. These updates are a welcome move to offer people with vision impairment the ability to more efficiently use and access technology. It’s great to see that tech companies are ramping up their accessibility efforts, ensuring their products aren’t excluding millions of users.

I hope you enjoy this month’s issue.

Best wishes
Annette Clarke
Head of Services
Guide Dogs NSW/ACT

Welcome to the July edition of the Client e-News. This month we are pleased to share with you the results from the Voice of the Client survey which many of you may have participated in. It was great to hear about what you enjoy about the services we provide and what you think we can improve on.

As you know, we have been helping adults and children with vision impairment and sight loss to gain independence and stay connected with their communities for over 60 years. What you might not know is that this is made possible by community donations which fund 95% of our service costs. Donations are a key factor enabling us to assist more people with vision impairment and prevent avoidable sight loss. We are also excited to be part of key schemes such as the National Disability Insurance Scheme (NDIS) and the Commonwealth Home Support Programme (CHSP) which build client choice and control and contribute to organizational sustainability.

This month we also bring you some industry news about an exciting new technology in place at Sydney Airport, as well as a landmark accessibility outcome thanks to some strong advocacy by Blind Citizens Australia.

I hope you enjoy this month’s issue.

Best wishes
Annette Clarke
Head of Services
Guide Dogs NSW/ACT

Welcome to the June edition of the Client e-News. This month we bring you a very important update from Guide Dogs HQ about the new enquiry and intake process for all clients, including answers to some frequently asked questions about this change.

We also have some exciting group programs coming up in July for kids aged six to 12 years old, high school students and young adults.

Finally, you may remember last year we launched a new fundraising initiative called PAWGUST. This exciting fundraiser has returned this year and registrations are now open!

I hope you enjoy this month’s issue.

Best wishes
Annette Clarke
Head of Services
Guide Dogs NSW/ACT

Welcome to the May edition of the Client e-News. This month we bring you some important information regarding voting in the upcoming federal election, as well as some great industry updates including a date for the launch of the new Sydney Metro train and a new strengthened national advocate for low vision.
I hope you enjoy reading this month’s issue.
Best wishes,
Annette Clarke
Head of Services
Guide Dogs NSW Dogs NSW/ACT

Welcome to the March edition of the Client e-News. This month we bring you some exciting updates from Guide Dogs HQ, including our new Purpose Statement, as well as information on a new tool that will improve the way staff collaborate with clients to plan and evaluate the programs we offer.

This month we also have some great technology and industry updates, including an employment opportunity with Blind Citizens Australia and some useful information about how to include sport and recreation in your NDIS Plan.

I hope you enjoy reading this month’s issue.

Best wishes
Annette Clarke
Head of Services
Guide Dogs NSW/ACT

Welcome to the first edition of the Client e-News for 2019! I hope you all had a safe and relaxing break over Christmas and the New Year.

This year is already shaping up to be an exciting one for Guide Dogs and we look forward to updating you each month on new initiatives, industry news and exciting technology updates throughout 2019.

Best wishes
Annette Clarke
Head of Services
Guide Dogs NSW/ACT