AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion

AI & Data Today
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AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion

Cognilytica's AI Today podcast focuses on relevant information about what's going on today in the world of artificial intelligence. Hosts Kathleen Walch and Ron Schmelzer discuss pressing topics around artificial intelligence with easy to digest content, interview guests and experts on the subject, and cut through the hype and noise to identify what is really happening with adoption and implementation of AI.

  1. 3 DAYS AGO

    Essential Skills for AI-Driven Project Managers: Interview with Jay Kiew

    AI tools have been proving valuable to help handle a variety of different tasks. And, project managers are seeing the value AI tools provide. In this episode of AI Today we interview Jay Kiew who is a Founder at Citizen Centric. He discusses the essentials skills for AI-Driven project managers. Jay discusses the critical abilities project managers need to succeed in the AI landscape. He shares insights on key skills for leading AI projects and emphasizes the importance of technical and soft skills, like communication and critical thinking, in managing AI teams effectively. Jay also discusses how trustworthy, ethical, and responsible AI plays a role in using AI. This podcast is a must listen for project managers aiming to enhance their AI readiness! Show Notes: Jay Kiew LinkedIn CPMAI Methodology

    25 min

  2. OCT 23

    Applying CPMAI Methodology to AI Projects: Interview with Chris Mielke

    Companies of all sizes in just about every single industry are looking to see how AI, machine learning, and cognitive technology projects can provide a competitive edge, provide efficiencies, and improve ROI in today’s competitive landscape. As a result, this creates tremendous opportunity in the field of AI for professionals who are CPMAI certified and follow the CPMAI methodology. This globally recognized certification, now officially a Project Management Institute (PMI) certification, helps you stand out from the pack when it comes to scoping, managing, and understanding AI and ML projects. In this episode of the AI Today podcast we interview Chris Mielke. He is a Project Manager at Exela Pharma Sciences and is also CPMAI certified and has his PMP. What is CPMAI? In today’s rapidly changing world, staying up to date on AI is critical. However, just reading the news about AI versus actually being able to apply AI best practices to projects are two different things. As a project manager running and managing AI projects, Chris needs to have a step by step framework to follow. With the recent buzz around GenAI this has now become more important than ever. CPMAI is providing the framework needed. Chris shares common problems he sees with managing data and AI projects. He also shares how he is applying CPMAI in the real world. He also provides advice for others as they run their data, analytics, and AI projects including lessons she has learned along the way. Show Notes: CPMAI Training and Certification Applying CPMAI Methodology to AI Projects: Interview with Christina Kucek, CAI [AI Today Podcast] AI Today Podcast: Lessons Learned from AI Project Management: Interview with Jonelle Martinez AI Today Podcast: Lessons Learned from AI Project Management: Interview with Jeff Eason, Salt Lake County Health Department AI Today Podcast: Applying CPMAI in the Real World – Interview with Chuck LaBarre, ENI AI Today Podcast: Adopting AI Best Practices – Interview with Krystene Jennings, Centene

    11 min

  3. OCT 16

    Ethical AI and Project Management: Interview with Vince Lynch, CEO of IV.AI

    This episode is the audio recording of the discussion moderated by Kathleen Walch at PMI’s Global Summit 2024 event. This event took place in LA on September 20th. On this panel we get insights from Vince Lynch who is CEO of IV.AI. The discussion starts off with Vince sharing some of the biggest challenges he's seen with managing AI-driven projects. The conversation continues with highlighting the importance of ethics in AI. Vince shares practical steps for ethical AI implementation. The role of the project professional is transforming our world for the better through the implementation and ethical use of AI. And, this point continues to be highlighted throughout the entire conversation. Vince also shares real world examples of how AI can be used for good and the strategic importance of project management in AI initiatives. This is a very insightful discussion filled with lots of get insights and takeaways. Show Notes: PMI Global Summit 2024 CPMAI Training and certification IV.AI Vince Lynch LinkedIn Trustworthy AI Framework Training & Certification

    48 min

  4. OCT 9

    AI Use Case Series: AI in Customer Service

    in today’s competitive landscape, quality service is crucial for long-term success of any business. In this episode of the AI Today hosts Kathleen Walch and Ron Schmelzer discuss the use of AI in customer service. AI-Powered Offerings The use of AI chatbots and LLMs are having a significant impact on customer service. In this podcast we discuss how AI chatbots are handling a wide range of tasks, from troubleshooting issues to interacting with potential customers. We share examples of how these chatbots can proactively engage customers, providing relevant information and guiding them through various touch points throughout their entire customer journey. Additionally, AI is also revolutionizing self-service options, empowering customers to resolve their issues without needing to contact a support agent. AI-powered help centers use NLP to interpret customer inquiries. They can then be directed to relevant resources or guided through troubleshooting steps. Rather than just providing general help, which may or not actually address that person's issues, AI can now provide personalized service and help. Enhancing Interactions with AI The idea of hyperpersonalization, treating each individual as an individual, is enabled because of AI. Indeed, customer service is taking advantage of this by personalizing interactions. We share examples of how companies are analyzing customer data, and using AI to predict customer needs, offer personalized recommendations, and tailor interactions to individual preferences. With the help if AI, companies are also able to get customer feedback and sentiment analysis. AI can gauge customer sentiment in real-time which allows businesses to respond promptly to negative feedback or capitalize on positive experiences. We discuss how this is helping impact customer service at many different organizations. Undeniably, AI is transforming customer service. And, we provide many examples of AI's impact in this episode. Show Notes: AI Today Podcast #78: AI in Customer Experience AI Today Podcast #47: AI in Customer Service — AI Use Case Series

    8 min

  5. OCT 2

    AI Use Case Series: AI in Finance

    The financial industry, long known for its use of technology and data, is embracing AI as a tool for innovation and efficiency. In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss how AI is being applied in finance. AI Helping to Streamline and Enhance Finance Operations AI is being applied to automate routine tasks, reduce human error, and optimize processes. Financial institutions are continually looking for an edge to improve operational efficiency and AI is proving a helpful tool. We discuss how automation is handling repetitive tasks that are manual, error prone, and time consuming. We also discuss and provide examples for how AI is enhancing decision-making processes. Enhancing the overall customer experience When it comes to banking and finance companies, customers have a say in who they pick. This is why providing a high quality customer experience is important. And, indeed, AI is helping with this. From AI enabled chatbots and virtual assistants to roboadvising, AI is helping provide personal experiences at scale. AI is also allowing for personalized marketing and offerings. Monitoring and minimizing risks Another area where AI is having a big impact is on risk management. In the podcast we provide examples of how AI is helping enhance fraud detection. We also discuss how AI is helping financial institutions manage credit risk. Additionally, we discuss how AI is being used to help provide a more accurate assessment of a customer's creditworthiness. AI is transforming the finance industry, bringing new levels of efficiency, personalization, and monitoring to financial institutions. Show Notes: AI Today Podcast: How AI Is Being Applied In Banking AI Today Podcast: Advancing AI in Finance, Interview with Agus Sudjianto, Wells Fargo AI Today Podcast: AI in Finance, Interview with Sravan Kasarla, Chief Data Officer of Thrivent

    10 min

  6. SEP 25

    AI Use Case Series: AI in Project Management

    Enterprises are increasingly incorporating AI into many aspects of their daily business. And, with this, the project professional is increasingly using AI for a number of tasks. From AI chatbots, to predictive analytics, to generative AI applications that help automate project management duties such as project documentation, meeting minutes, or report generation, the use of AI among project managers is growing. In this podcast hosts Kathleen Walch and Ron Schmelzer share various ways AI is being used by project managers. Indeed, when it comes to project management tasks, AI is best applied where there are needs for machines to provide automation, assistance, or augmentation of human abilities in key areas across the Seven Patterns of AI. These patterns include conversational and natural language needs, recognition applications, patterns and anomaly detection, predictive analytics and decision-support, autonomous activities and intelligence-assisted automation. They also include hyperpersonalization and recommendation, scenario optimization and goal-driven systems. In this podcast we discuss how AI in being applied in a number of ways. For instance, this includes applying AI for planning and resource management. Also how AI is being used to help PMs with communication and collaboration. We also discuss ways AI is being applied for decision support and quality assurance as well as project monitoring and reporting. Show Notes: AI Today Podcast #92: AI Use Case Series — AI in Project Management AI Today Podcast: Adopting AI Best Practices – Interview with Krystene Jennings, Centene AI Today Podcast: Lessons learned from AI PM – Interview with Charles Mendoza, Maximus AI Today Podcast: Excerpts from our Enterprise Data & AI CPMAI Panel AI Today Podcast: AI Glossary Series- methodology, waterfall, Agile, CRISP-DM, Cognitive Project Management for AI (CPMAI)

    11 min

  7. SEP 19

    Cognilytica is now part of PMI! [AI Today Podcast]

    We have some super exciting news to share with you all! And, we want our community to hear this news directly from us. Project Management Institute (PMI), the world's leading organization for the project management profession has acquired Cognilytica and Managing Partners Kathleen Walch and Ron Schmelzer have joined PMI’s Senior Leadership Team! In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer reflect on Cognilytica's and AI Today's journey these past eight years. We also want to share some details about what's going to happen with this transition. This includes what's happening with AI Today podcast, CPMAI certification, and us (Kathleen and Ron). We’re so excited about this opportunity to engage with the large PMI community, continuing the ground-breaking work and thought leadership on AI best practices we’ve developed at Cognilytica. As always, if you have any questions, feedback, celebratory remarks please reach out to us! Show Notes: For additional insights and answers to your questions, check out our FAQ page on the Cognilytica acquisition

    21 min

  8. SEP 11

    Is the Mood Turning Against AI?

    In our very first podcast we asked the question "Why Does AI Matter?". So we thought it only fitting as we start our eighth season of AI Today to come back to this topic. In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss whether or not the mood is turning against AI. And, come back to our very first question addressing does AI matter? We discuss what we are observing. We share both positive and negative articles that have been published about AI and generative AI. And we let our listeners decide: Does AI Still Matter? Show Notes: AI Today Podcast #001: Why Does AI Matter? AI Today Podcast #054: Anniversary Podcast: Does AI Still Matter? Has AI Crossed the Chasm? [AI Today Podcast] Generative AI is sliding into the ‘trough of disillusionment’ This Week in AI: Companies are growing skeptical of AI’s ROI The AI Hype Machine is Running on Empty. Generative AI is getting kicked off its pedestal — it will be painful but it’s not a bad thing AI spurs widespread ROI confidence: KPMG Nearly 1 in 10 Businesses to Spend Over $25 Million on AI Initiatives in 2024, Searce Report Finds 74% of Orgs Reap ROI from Gen AI Investments Within a Year: C-Suite AI Experts Fueling Revenue Growth

    16 min
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4.4
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Cognilytica's AI Today podcast focuses on relevant information about what's going on today in the world of artificial intelligence. Hosts Kathleen Walch and Ron Schmelzer discuss pressing topics around artificial intelligence with easy to digest content, interview guests and experts on the subject, and cut through the hype and noise to identify what is really happening with adoption and implementation of AI.

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