An Expert on Yesterday with Tom Ryan

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Tom Ryan likes change.

And Tom Ryan knows he can navigate through change. He’ll figure it out. He’s been doing it his whole career, and figuring it out over and over again has given him a directness and an optimism that’s infectious. To him, automotive is a simple place: Let the customer buy the way that they want. We talk about that plus a lot more.

What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.

2:53 Paul and Kyle both share stories about the first time they met Tom, and the conversation pivots to Lululemon’s history and pregnant pauses in conversation.

8:38 Tom traces his journey through automotive, from working his way up through the Walser Automotive Group to having a falling out and reconciliation with Paul Walser to founding and launching FUSE Autotech.

19:18 There’s only one north, in Tom’s mind, and the goal should be always moving towards that north. For Tom, that means transparency and honesty.

25:19 The reason that there are 3rd party vendors in automotive is because the customer hasn’t been able to buy the way they want to, according to Tom. He’s excited for the changes that are going to come to retail automotive because it means that the good dealers who are helping customers will rise to the top and succeed.

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We have a daily email!

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✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

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1. The Automotive Troublemaker
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