Bed & Butter: THE Hospitality Podcast

Southern Maine Community College
  • 5.0 (4)
  • EDUCATION

Bed & Butter is a podcast that will take you on a journey from food truck stars to hotel leadership and beyond. Along the way, we will introduce industry professionals’ inspiring, informative, and entertaining stories. Your host, Sean Riley, will be your guide to culinary and hospitality excellence, produced in collaboration with Southern Maine Community College. The podcast aims to showcase and educate listeners about the journey of others that can highlight opportunities for the students of SMCC’s Culinary Arts and L.Joe Van Why School of Hospitality programs and their work. The production is a labor of love for everyone involved, made possible with the help of the talented students of SMCC’s Communications and New Media Studies program.

  1. Chet Patel, Baywood Hotels | From Motel Rooms to 125 Hotels

    FEB 6

    Chet Patel, Baywood Hotels | From Motel Rooms to 125 Hotels

    In this episode of Bed and Butter, the hospitality podcast produced in partnership with Southern Maine Community College, host Sean Riley sits down with Chet Patel, Senior Vice President and co-founder of Baywood Hotels, one of the most influential privately held hotel ownership and development companies in the United States. Baywood Hotels owns and operates more than 125 hotels across 25 states, with a portfolio spanning major hotel brands including Hilton, Marriott, IHG, and Choice Hotels. Chet shares how Baywood grew from regional roots in the Mid-Atlantic to a nationwide hospitality footprint—driven by strategic hotel development, asset repositioning, dual-brand projects, and disciplined operations. This conversation also explores the powerful legacy of Indian-American hotel entrepreneurship, including why the surname Patel has become nearly synonymous with hotel ownership in the U.S. Chet breaks down the real story behind the Patel hotel movement: immigration, community support, franchising, and generational growth from roadside motels to national hotel empires. Listeners will also gain insight into hotel prototype development, brand standards, renovations, guest experience trends, and how technology—including AI—may reshape hospitality over the next decade. Whether you’re a hospitality student, hotel professional, owner, developer, or future entrepreneur, this episode offers a rare behind-the-scenes look at what it takes to scale a hotel company while staying grounded in service, leadership, and long-term strategy. Learn more about Southern Maine Community College: https://www.smccme.edu Explore Baywood Hotels: https://www.baywoodhotels.com

    27 min
  2. Danielle Diersing, Hilton | Designing the Guest Experience: Innovation, Prototypes, and the Future of Hospitality

    JAN 23

    Danielle Diersing, Hilton | Designing the Guest Experience: Innovation, Prototypes, and the Future of Hospitality

    In this episode of Bed & Butter, host Sean Riley sits down with Danielle Diersing, Senior Manager of Product Experience & Prototypes at Hilton, to explore how thoughtful design, innovation, and operator insight shape the modern hotel guest experience. Recognized as a 30 Under 30 hospitality leader, Diersing shares her career journey into Hilton’s corporate ecosystem and offers an inside look at how Hilton designs and refreshes its focused-service and all-suite brands, including Hampton, Hilton Garden Inn, Homewood Suites, Home2 Suites, Embassy Suites, and Tru. From in-room furniture and amenities to lobby flow, breakfast layouts, sustainability initiatives, and cost-effective brand standards, Diersing explains how guest experience decisions are tested, refined, and implemented at scale. The conversation also dives into leadership development, mentorship, and career pathways in hospitality, including Hilton’s internship, management development, and early-talent programs. Diersing offers practical advice for students and emerging professionals on asking questions, building relationships, and finding the right organizational culture. This episode is a must-listen for students, hospitality professionals, designers, and future leaders interested in hotel design, brand standards, guest experience strategy, sustainability, and corporate hospitality careers.

    22 min
  3. Kate Fox, Massachusetts Office of Travel and Tourism – Executive Director

    JAN 8

    Kate Fox, Massachusetts Office of Travel and Tourism – Executive Director

    In this extended episode of Bed & Butter, host Sean Riley welcomes Kate Fox, executive director of the Massachusetts Office of Travel and Tourism, for an in-depth conversation on tourism’s role in economic development, workforce opportunity, and community identity. Drawing on more than two decades of leadership in destination marketing—including her tenure in Salem—Fox discusses how strategic storytelling, cultural tourism, and strong public-private partnerships drive visitor engagement and sustainable growth across the Commonwealth. Listeners gain insight into statewide initiatives such as Massachusetts 250, season-extension strategies, and the use of data and economic impact reporting to guide policy and investment. Fox also outlines the wide range of career paths within tourism, from marketing and communications to analytics, heritage preservation, and outdoor recreation. The episode closes with forward-looking perspectives on technology, AI, accessibility, and what the next generation of hospitality and tourism leaders should know as they enter the field.

    26 min
  4. Matthew Boettcher, Marriott International - Marriott's Hospitality Evolution

    12/12/2025

    Matthew Boettcher, Marriott International - Marriott's Hospitality Evolution

    Join host Sean Riley, a seasoned hotel executive and CEO of Maine Course Hospitality Group, for this inspiring conversation in partnership with Southern Maine Community College (SMCC). This episode features Matthew Boettcher, Senior VP and Global Brand Leader for the Distinctive Brands at Marriott International. Matthew shares his remarkable career path, which began as a sommelier in fine dining and led him to a leadership role shaping global brands like Moxy, Westin, and the newly acquired CitizenM. Listen in for an insider's look at Marriott's brand strategy, distinguishing between Classic and Distinctive brand houses (such as Renaissance, Autograph, and Tribute). Matthew discusses the crucial role of the Marriott Bonvoy ecosystem in driving customer and owner loyalty and the importance of hiring diverse teams to stay ahead of long-term trends—not fads. He emphasizes a pivotal piece of career advice: focus on execution and be prepared to take risks. This episode is a must-listen for professionals and students interested in hotel management, brand development, and the future of hospitality and lodging.

    27 min
  5. Fred Forsley, Shipyard Brewing Co. – Crafting a Legacy

    11/28/2025

    Fred Forsley, Shipyard Brewing Co. – Crafting a Legacy

    In this episode of Bed & Butter, we sit down with Fred Forsley—the entrepreneurial force behind Shipyard Brewing Company and Sea Dog Brewing Co.—for a deep dive into leadership, resilience, and the future of hospitality. From his early days in real estate to founding one of Maine’s most iconic craft breweries, Fred shares how grit, vision, and relationship-building shaped his journey. Listeners will hear firsthand how Shipyard grew from a single brewpub into a globally recognized brand, why mentorship and networking are essential in hospitality careers, and how embracing challenges can create unexpected opportunities. Fred also opens up about the lessons learned from the 1980s banking crisis, the evolution of craft beer, building restaurants, expanding brands, and the importance of communication, consistency, and passion on any hospitality team. Whether you're a culinary student, hotel professional, brewery fan, restaurateur, or industry leader at companies like Hilton or Marriott, this episode delivers actionable insights on career growth, leadership, and staying innovative in a rapidly changing industry. Tap in for an inspiring, real-world conversation with one of New England’s most influential hospitality and brewing entrepreneurs. 🍻 Follow Fred on his YouTube page at https://www.youtube.com/@FredForsley-shipyard

    27 min
  6. Redefining Disability Inclusion in the Modern Workplace - Tiffany Yu, Diversability

    11/13/2025

    Redefining Disability Inclusion in the Modern Workplace - Tiffany Yu, Diversability

    In this inspiring episode of Bed & Butter, we welcome Tiffany Yu, CEO and founder of Diversability, disability advocate, TEDx speaker, and author of The Anti-Ableist Manifesto. Tiffany shares her powerful disability origin story and how a childhood accident fueled her lifelong mission to build a more inclusive, accessible world. She breaks down the real impact of the disability tax, offers eye-opening insight into accessibility in hospitality, and explains how disability inclusion strengthens company culture and drives profitability. Tiffany also opens up about her career path—from Goldman Sachs to Bloomberg to becoming a full-time disability advocate—and the unexpected ways her TEDx talks have influenced healthcare and community change. This episode is packed with practical strategies for hospitality leaders, students, and major brands looking to create more inclusive workplaces and customer experiences. A must-listen for anyone committed to understanding how accessibility, representation, and thoughtful design can transform businesses and lives.

    27 min
  7. Sean Riley - Where Hospitality Meets Heart

    10/30/2025

    Sean Riley - Where Hospitality Meets Heart

    Welcome to Season Three of Bed & Butter, the hospitality industry podcast where purpose-driven leadership, real-world experience, and genuine heart take center stage. Hosted by Sean Riley, CEO of Maine Course Hospitality Group and hospitality veteran with 40+ years of experience, this series goes beyond hotel and restaurant operations to explore what truly fuels success: service, culture, and people. In partnership with Southern Maine Community College (SMCC) and its Communications & New Media Studies program, Bed & Butter brings you inspiring conversations that blend hospitality career insights, leadership lessons, entrepreneurship stories, tourism trends, and personal growth journeys from across the industry and beyond. This season, we're raising the bar with a powerhouse guest lineup—featuring culinary innovators, hospitality executives from Hilton and Marriott, top tourism leaders, entrepreneurs, and influential thought leaders, including a TED Talk speaker making waves in accessibility and empowerment. From luxury hotel strategy and brand innovation to brewery entrepreneurship, culture-building, and resilient leadership, these conversations offer a roadmap for both emerging hospitality professionals and seasoned industry leaders. Whether you're a hospitality student, hotel manager, culinary professional, tourism executive, or simply curious about hospitality business strategy, Bed & Butter gives you an authentic look inside the careers, challenges, and opportunities shaping the future of service. Get ready to learn how to lead with heart, build a winning workplace culture, elevate guest experience, and unlock new pathways in one of the world’s most dynamic industries. Listen on Spotify, Apple Podcasts, and YouTube. Subscribe, share, and join the community shaping the future of hospitality. Learn more at: www.smccME.edu/bedandbutter

    23 min

  8. SEASON 3 TRAILER

    Season 3 Teaser – Where Passion Meets Profession

    Welcome to Season 3 of Bed and Butter, the hospitality podcast where passion meets profession—and where industry stories come alive. Hosted by seasoned hotel executive Sean Riley and produced in collaboration with students from Southern Maine Community College’s Communications & New Media Studies program, this season dives deeper than ever. From culinary and brewery innovators to hotel leaders, TED Talk speakers, social media influencers, and one of the country’s top tourism executives, we’re serving up powerful conversations from every corner of the hospitality world. Whether you're just entering the fast-paced world of hospitality or leading at the highest level, Season 3 offers a backstage pass to real-world insights, untold stories, and the hustle it takes to thrive. Tune in soon—available wherever you get your podcasts.

    1 min
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Trailers

Ratings & Reviews

5
out of 5
4 Ratings

About

Bed & Butter is a podcast that will take you on a journey from food truck stars to hotel leadership and beyond. Along the way, we will introduce industry professionals’ inspiring, informative, and entertaining stories. Your host, Sean Riley, will be your guide to culinary and hospitality excellence, produced in collaboration with Southern Maine Community College. The podcast aims to showcase and educate listeners about the journey of others that can highlight opportunities for the students of SMCC’s Culinary Arts and L.Joe Van Why School of Hospitality programs and their work. The production is a labor of love for everyone involved, made possible with the help of the talented students of SMCC’s Communications and New Media Studies program.

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