Being Seen and Heard Studies in Empathy: A Cleveland Clinic Podcast

How can improv and communication skills translate to a more creative, compassionate and empathetic environment in the healthcare setting? Listen as we explore the why and how of better listening, empathetic communication, being others focused with Kelly Leonard, the Executive Director of Learning and Applied Improvisation at Second City Works. Additionally, Kelly shares how his own personal and professional journeys have shaped his thoughts around empathy, communication and resiliency.