Every week, DEI Advisors brings you practical advice and insightful perspectives from hospitality industry leaders or other accomplished professionals with the goal to inspire future leaders and improve their career trajectories. Each interview highlights an advisor who shares inflection points of his/her career journey and lessons learned from overcoming challenges and taking risks. The interviews are full of useful tips on finding mentors and advocates, networking, continuous learning, overcoming ”imposter syndrome,” achieving work life harmony, and more.
Heena Patel, SVP of Rental Operations, Digital Marketing & Commerce, Travel & Leisure Interviewed by David Kong
Heena shares her career journey and the advice she has received from her mentors and advocates. We discuss her approach to challenges, how she built her extensive network, and the “Imposter Syndrome”. She offers advice on improving communication skills, taking risks, and personal empowerment. She also shares her thoughts on the most important leadership qualities.
Kristie Goshow, CCO KSL Resorts interviewed by Dorothy Dowling
Embark on an inspiring journey with Kristie Goshow, Chief Commercial Officer at KSL Resorts, as she shares anecdotes of those who believed in her, supported her, and fueled her passion for the industry. Kristie's personal story, filled with mentors and opportunities, resonates deeply, offering insights for both personal and professional growth.
Traci Mercer, SVP & Head of Accommodations, Priceline interviewed by Dorothy Dowling
Traci shares her remarkable life and career journey, highlighting her transformative approach to tackling challenges with a positive mindset. Traci offers profound insights. Venturing into growth roles and relocating to Asia, she embraced diverse perspectives, enriching her cultural awareness. Traci advocates for discarding the notion of a rigid work-life balance, instead emphasizing the importance of investing time meaningfully in relationships, work, and other commitments.
Eva Wassermann, Senior Managing Director, GEM Realty Capital, interviewed by Lan Elliott
Eva discusses how her mentors propelled her career forward, and she shares the source of her motivation. She describes how she develops her network and overcomes self-doubt as well as how she navigates the tightrope of being strong and kind at the same time. Eva also discusses what people can do to distinguish themselves, and how combining hard work and your network can be a powerful platform to grow from.
Steve Allmen, EVP Strategy and Partnerships, CAA National interviewed by Dorothy Dowling
Embark on a captivating career journey with this Steve Allmen, as he grew his career from early startup involvement in data provision and loyalty coalitions to becoming a seasoned loyalty expert and consultant. Steve shares his invaluable lessons from adversity and how his consulting practice positioned him for his executive role of strategic advisor and business development partner to his many club stakeholders in Canada with the Canadian Automobile Association.
Greg Aden, Owner & Founder, Aden Leadership Interviewed by Rachel Humphrey
Greg discusses the evolution of his leadership, including the many skills he needed to develop to become a servant leader. He shares how important communication is and why to be able to advocate successfully it takes two parties - the one communicating the message and the one available to truly hear it. Greg talks about self care and how parenting has been an integral part of his personal growth and leadership style.