The new shape of work

Mercer

Businesses are reinventing in response to COVID-19. The new shape of work reflects a focus on values critical to business success. More flexible, sustainable work models and business practices are the keys to helping companies address today’s realities and tomorrow’s challenges. This podcast addresses the challenges and uncertainty in the workplace and focuses on how we transition to a more agile workforce for the future. For more Mercer insights, please visit https://www.mercer.com/insights/people-strategy/future-of-work/podcast-new-shape-of-work/

  1. 18 DE JUL.

    Rethinking Cost Management: Strategies for a Resilient Workforce

    In this episode, Kate Bravery, Talent Advisory Leader, hosts a discussion with three Mercer experts, Will Self, Katerina Psychopaida and Sean Connelly, on managing costs in a challenging economic environment. They explore the importance of strategic, data-driven decision-making to uncover cost-saving opportunities without sacrificing employee experience or engagement. They emphasize the value of intentional cost containment strategies, such as optimizing vendor relationships, reducing organizational bloat, and leveraging AI and data science to enhance workforce planning and team composition. Additionally, they highlight the critical role of continuous, purposeful employee listening through innovative approaches like digital focus groups and passive data analysis, especially during turbulent times when traditional surveys may fall short. Interesting moments Cost vs. retention? Many organizations are expressing the same concerns: the urgent need to cut costs while also focusing on attracting and retaining talent. By actively listening to employees and better understanding their needs, companies can reallocate resources more effectively. This approach can lead to cost savings and increased employee engagement. Create psychological safety In times of significant transformation, employees want to align themselves with a company they believe will be here for the long term. Therefore, increased transparency about how business fundamentals have shifted and openness about the challenges ahead can help foster trust. Involving the workforce in contributing to solutions can actually unite everyone. Finding balance The key question is: what combination of offerings are employees most appreciative of? It’s about evaluating the entire package and looking for areas where you can achieve significant savings while still maintaining, or even boosting, overall employee preference for the organization. This approach ensures that you’re better meeting employees’ needs, leading to a more engaged and satisfied workforce. HR as an investment We should all be advocating for a mindset shift within HR from viewing it as a cost center to recognizing it as an investment in our people assets. This shift is fundamental because it transforms the conversation into one focused on return on investment. If we start considering every HR initiative and program as an investment that yields a measurable financial return, we can begin to optimize our efforts more effectively. This is something that is often lacking in practice today. https://www.mercer.com/insights/people-strategy/future-of-work/podcast-new-shape-of-work/

    38min
  2. 24 DE JUN.

    Adapting executive pay strategies in uncertain times

    In this episode, Gordon Frost, Mercer’s Global Rewards Solution Leader, is joined by two colleagues, Peter Boreham, European Executive Compensation Practice Leader, and David Thieke, Head of US and Canada Executive Rewards Practice. They discuss the effects of current economic uncertainty and market volatility and how companies are adjusting their executive reward plans to keep pace with the rapidly changing business environment.   Interesting moments: Positioning exec comp Companies are placing increased value and weighting on telling their compensation story. They are centered as much around the how and why for executive pay level and program designs as the quantum of how much the executives are paid. Innovation in compensation Many people think innovative executive compensation programs have the most bells and whistles. But sometimes what it means is a streamlined and targeted program fit to their situation.   Regulatory impacts We have binding votes on compensation policy where, every four years in the EU and three years in the UK, you get the policy approved. Once that's approved, you cannot go outside it without shareholder approval. That held down executive compensation.   Global vs. local Given their proximity to the US, some Canadian organizations are more attuned to practices and pay levels in the US. If they are going to recruit in this global talent market, they need to be a little bit more flexible.  https://www.mercer.com/insights/people-strategy/future-of-work/podcast-new-shape-of-work/

    31min
  3. 27 DE MAI.

    Shaping well-being for tomorrow’s workforce with Dr. Andrew Tay

    In this episode, Kate Bravery, Global Leader of Talent Advisory at Mercer, is joined by Dr. Andrew Tay, Chief Wellbeing Officer at the National University of Singapore (NUS). They discuss the role of the Chief Wellbeing Officer and the evolving mental health challenges faced by NUS students, including insights into the value of in-person collaboration. Additionally, they explore the implications of these challenges for businesses concerning the next generation of talent emerging from universities. Interesting moments: Who owns well-being At the end of it all well-being is a whole organization approach. It is not a HR problem. It is not a manager problem. It's not a CEO problem. It’s everybody's problem, everybody has a role to play. Value of in-person work When students learn remotely their risk of developing self-esteem issues increases. Think of your remote work policies. The in-office arrangement allows the community to connect socially, improve connectivity and reduce isolation. Psychological safety We started to track the concept of incivility. Those teams with a low incivility score were more likely to have higher psychological safety. What does that mean? It means you need to manage the behavior of your colleagues. You cannot tolerate remarks aimed at hurting people. Anticipating workforce needs We are training the next batch of our workforce who will be entering into your workplace. It is important for HR to anticipate the kind of issues that young people are facing before they enter the workforce and the kind of support that can help them thrive. https://www.mercer.com/insights/people-strategy/future-of-work/podcast-new-shape-of-work/

    33min

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Sobre

Businesses are reinventing in response to COVID-19. The new shape of work reflects a focus on values critical to business success. More flexible, sustainable work models and business practices are the keys to helping companies address today’s realities and tomorrow’s challenges. This podcast addresses the challenges and uncertainty in the workplace and focuses on how we transition to a more agile workforce for the future. For more Mercer insights, please visit https://www.mercer.com/insights/people-strategy/future-of-work/podcast-new-shape-of-work/

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