From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

the RocketMSP Podcast

Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurity challenges, and technological innovation. Brian shares his transformation from a high school computer repair technician to leading a successful MSP, including weathering a major security incident that reshaped his approach to client security.

Key Topics:

  • Early career journey from break-fix to managed services
  • Surviving and learning from a significant ransomware incident
  • Evolution of MSP security practices and frameworks
  • Remote work culture and returning to office-based operations
  • Microsoft-first approach to security
  • AI implementation in business operations

Guest Info:

Brian Weiss - Founder & CEO, ITECH Solutions

Location: San Luis Obispo, CA

Founded: 2005

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