97 episodes

Wanna grow your cleaning company? Listen in and discover the secrets to growing your cleaning company as host Mike Campion coaches owners of cleaning companies about employees, hiring, firing, marketing, sales, systems and all things business (and a guest expert now and again). Episodes are only 20 minutes long and release every Monday and Thursday!

Grow My Cleaning Company's Podcast Mike Campion, Author, Speaker, serial entrepreneur and bad dinner guest hel

    • Business
    • 4.6 • 209 Ratings

Wanna grow your cleaning company? Listen in and discover the secrets to growing your cleaning company as host Mike Campion coaches owners of cleaning companies about employees, hiring, firing, marketing, sales, systems and all things business (and a guest expert now and again). Episodes are only 20 minutes long and release every Monday and Thursday!

    The Pain Conversation: Explained, Episode 917

    The Pain Conversation: Explained, Episode 917

    This episode is from a training seminar focused on sales and communication skills. They are role-playing a conversation with a potential customer and demonstrating how to uncover their pain points and understand their frustrations. The goal is to understand the customer's needs and determine if the company can offer a solution. Emphasis is put on the importance of establishing a clear understanding of the situation, asking questions to get to the root of the problem, and making sure both parties are on the same page. The role-play focuses on a customer who had issues with their previous cleaning company, with frustration showing up as anger due to poor quality and inconsistent timing.
    Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

    • 19 min
    A Deep Dive into the Client Happiness Manager Role: Episode 916

    A Deep Dive into the Client Happiness Manager Role: Episode 916

    In this podcast episode, Lindsay Bjorklund deep dives into the role of a client happiness manager in a cleaning company. She argues that every cleaning company should have one and that their main goal should be to make clients happy. To measure the success of the client happiness manager, she suggests using metrics like client turnover rate and the number of positive reviews compared to negative reviews. The client happiness manager should also be knowledgeable about the clients and have a pulse on their satisfaction. She recommends setting goals for these metrics to keep track of the client happiness manager's performance.
     
    Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

    • 21 min
    Top Marketing Tips From Our Top In-House Marketer: Episode 915

    Top Marketing Tips From Our Top In-House Marketer: Episode 915

    Today on the podcast, we have Mike chatting with one of our wonderful in house marketers Callum. Callum works directly with our clients on almost a daily basis, and part of his job is to answer all their marketing questions and send them in the right direction. He understands the pain of a cleaning company owner better than most. Listen in as they chat about Calum’s top tips for advertising.

    Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

    • 32 min
    Setting Boundaries with You Employees: Episode 914

    Setting Boundaries with You Employees: Episode 914

    Today on the podcast, we have Amy Collins of Cleen Sweep located in Pennsicola, Florida. Amy has been a business owner for 13 years and felt like she was getting taken advantage of by her employees. They were dictating how much she should pay them, how much she should charge for jobs and was making zero money at the end of all of it. After being tired of working hard and making no money, she was ready to make a change and came to Mike. Listen in to learn how she made the changes she needed to to take back control of her business and create the culture she wanted to. 
    Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and st

    • 24 min
    How to Triage a Sale- Part 2: Episode 913

    How to Triage a Sale- Part 2: Episode 913

    Today on the podcast, we have the second part of Mike’s training about how to triage a sale. This is such an essential part of sales. If you don’t understand how to properly set a framework of what your bid entails, what information you need from the prospective cleint, what information they’ll get from you and what the expectations are on either end, you aren’t going to be effective in resolving doubts, instilling confidence, and ultimately closing sales. 
    Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

    • 20 min
    How to Triage a Sale - Part 1: Episode 912

    How to Triage a Sale - Part 1: Episode 912

    Today on the podcast, we have a workshop Mike did about how to close a sale when you give a bid. There are so many ways for someone to give you the run-around. Telling you, they need to think about. Telling you, they need to talk to their partner or spouse about it. Someone saying it’s too expensive and that they can’t afford it.  Etc. etc. But if you don’t have clear systems about how you close a bid, each excuse will trip you up. Mike shares ways to ensure that doesn’t happen and that you more successfully close the bids you want to close. 
    Tweets:
    "The key to successful sales is being clear and upfront about the specific problem you solve. Only engage with potential customers who have that problem." "Don't lower your standards in sales. Only work with customers who are a good fit for your product or service." "Learn from your mistakes in sales and don't repeat them. The standard should be only to make mistakes once." Love the idea, but find it overwhelming? Do you want to learn the next steps, like what to say on the call? Jump on a call with one of our coaches, learn strategies to grow your cleaning company, and start loving your job every day! Book here

    • 13 min

Customer Reviews

4.6 out of 5
209 Ratings

209 Ratings

samevans0816 ,

Very helpful and informative

I’ve been listening to ken for a long time now. Every episode sparks a new idea for my company and helps me to think outside of the box! Keep it up!

Photosbyjohng ,

Rock Star

Just Do It

Hudson Cleans LLC ,

50/50

I listen to your podcast religiously but half the time I find myself skipping the episode or speeding through it when you seem to get off topic, talk really really fast , or talk around questions instead of giving effective and clear answers. I have gained so much knowledge and alot of the episodes which is why I still listen but it do really grind my gears when I listen to an episode and it’s more fluff than important information I can tell your very educated and head is probably exploding with information but I have gained more information when the two ladies were controlling the podcasts and it have really helped me make break throughs and create systems and accurate formatted goals. I love the show ! But sometimes mike tends to rant and talk really fast where I can barely keep up with the episode. I would love to work with you guys to help grow my cleaning service just wanted to let you know the things that sometimes turn me off from the podcast . But for the most part I have gained so much knowledge and appreciate your platform for sharing.

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