How to Turn a New Patient Call into a New Patient with Teri McAviney Art of Dental Finance and Management

This episode of The Art of Dental Finance and Management features dental coach/advisor, Teri McAviney of Mak Concepts. Having strong communication skills, along with a plan for patient relations and conversion, will help your dental front office succeed in converting more new prospective patient calls into new patient appointments. Teri outlines examples of specific communication skills needed by dental team members answering the phone and talking to a prospective new patient. For example, when a new