Million Dollar Multi-Op David Osborne

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Summary
In this episode, David Osborne discusses the importance of sales in the wedding industry and provides tips for improving sales skills. He introduces the concept of the seven C's of sales skills: costs, curiosity, connection, concerns, closing, contracts, and CRM. He emphasizes the need for salespeople to have a deep understanding of pricing and costs, be curious about potential clients, build connections and rapport, address concerns and objections, effectively close deals, use contracts, and utilize a CRM for follow-up.

Takeaways
Sales is a crucial aspect of running a successful wedding business.Salespeople should have a deep understanding of pricing and costs.Curiosity is important in sales, as it allows salespeople to gather information and find common connection points with potential clients.Building connections and rapport with potential clients is essential for successful sales.Salespeople should address concerns and objections to help potential clients feel confident in their decision to book.Closing deals and using contracts are important steps in the sales process.A CRM is a valuable tool for managing client relationships and following up with potential clients.

Summary
Alan Berg, a renowned wedding business consultant and speaker, shares insights on sales training, business consulting, and website reviews. He discusses his experience in the wedding industry, managing sales teams, and the importance of leadership and authority in business. Alan emphasizes the significance of curiosity, questioning skills, and first impressions in sales, as well as the importance of placing the right people in the right positions within a business.

Takeaways
Curiosity and questioning skills are essential in sales, as they help build rapport and understand customer needs.Placing the right people in the right positions within a business is crucial for success and growth.Leadership and authority are key factors in empowering employees to make decisions and take responsibility.First impressions, punctuality, and preparedness play a significant role in the success of sales professionals.The ability to listen, ask questions, and show genuine interest in the customer's needs is a valuable skill in sales.Resources
https://blueprintlearn.com/resources/

Summary
⭐️ In this episode, David Osborne discusses the role of a general manager in a multi-op DJ company and shares insights on how to put out fires quickly and prevent them in the first place. He highlights common fires that need to be put out, such as staffing issues, negative reviews, billing errors, supply chain problems, employee conflicts, cash flow shortages, emergency expenses, automated message errors, and miscommunication between sales and delivery. 
⭐️ David then introduces the ABCDE framework for problem-solving, which involves assessing the situation, breaking down the problem, considering solutions, deciding on a course of action, and executing and evaluating the solution. Finally, he provides tips for preventing fires, including proactive planning, regular checkpoints, systematized training, efficient processes, and robust systems.
Takeaways
A general manager plays a crucial role in a multi-op DJ company, managing daily operations and ensuring that client expectations are met and exceeded.Common fires that need to be put out in a multi-op include staffing issues, negative reviews, billing errors, supply chain problems, employee conflicts, cash flow shortages, emergency expenses, automated message errors, and miscommunication between sales and delivery.The ABCDE framework for problem-solving involves assessing the situation, breaking down the problem, considering solutions, deciding on a course of action, and executing and evaluating the solution.To prevent fires, focus on proactive planning, regular checkpoints, systematized training, efficient processes, and robust systems.Working on your business and implementing healthy systems and processes can help prevent most fires in a multi-op DJ company.Free Resources https://blueprintlearn.com/resources

Summary
Ed Petty, the general manager of LeForce Event Group, shares his journey from DJing at a skating rink to managing a successful event group. He discusses the evolution of his role, the organizational structure of LeForce, and the challenges of daily operations. Ed's insights into leadership, management, and strategic planning provide valuable takeaways for business owners and managers.
Takeaways
Ed's journey from DJing at a skating rink to becoming the general manager of LeForce Event Group showcases the evolution of his role and the growth of the company.The organizational structure of LeForce, including the roles of key personnel and the division of responsibilities, highlights the importance of effective leadership and management.Ed's approach to daily operations, including problem-solving, triage, and forward-thinking, demonstrates the critical skills needed for successful business management.The collaboration between Ed and the Blueprint team exemplifies the value of leveraging technology and strategic planning to enhance business operations and drive growth.Resources
https://blueprintlearn.com/resources/

In this episode, David Osborne discusses the importance of using the right tool for the job in the DJ industry. He emphasizes the need to focus on delivering results and exceeding expectations rather than getting caught up in gear and techniques. Osborne shares the gear system used in his budget brand, highlighting the simplicity and efficiency of the setup. He also recounts an experience where he realized that the success of a party comes from the DJ's skills and song selection, rather than the gear used. The episode concludes with a message about the importance of prioritizing people and energy in, energy out.
Takeaways
Focus on delivering results and exceeding expectations rather than getting caught up in gear and techniques.Simplicity and efficiency are key in the DJ industry.Success in a party comes from the DJ's skills and song selection, not just the gear used.Prioritize people and energy in, energy out in your DJ career.Free Resources
https://blueprintlearn.com/resources/
Chad's Karaoke Coursehttps://blueprintlearn.com/product/karaoke-kickstart/

Summary
Chad Blackburn, owner of Almost Famous Entertainment, shares his journey of building a successful multi-op karaoke company. He started out as a karaoke host, going door to door in San Diego to find gigs. Over the years, he expanded his services to include DJing, trivia, and photo booths, growing Almost Famous into a multifunctioning entertainment brand. Chad emphasizes the importance of hard work, putting yourself out there, and being different in the karaoke industry. He also discusses the qualities he looks for in his hosts and the unique energy and concert-like vibe they bring to their shows. Chad shares tips for success in the karaoke business, including being innovative with equipment and creating a memorable experience for singers. He also talks about his recent venture into the wedding industry with the acquisition of Diamond Entertainment.

Takeaways
Building a successful multi-op karaoke company requires hard work, putting yourself out there, and being innovative.Creating a memorable experience for singers and being different from other karaoke shows can set you apart.Finding hosts with outgoing personalities and a passion for singing and entertaining is crucial.Scaling down equipment to fit in any vehicle and focusing on the essentials can make setup and transportation easier.Expanding into new markets, such as the wedding industry, can provide new opportunities for growth.Free Resources
https://blueprintlearn.com/resources/
Chad's Karaoke Coursehttps://blueprintlearn.com/product/karaoke-kickstart/