My Curious Colleague ~ CPG CX

Denise Venneri
My Curious Colleague ~ CPG CX

My intent is to Educate, Celebrate and Elevate the Consumer Relations function in CPG (Consumer Product Goods) companies, especially for Brand Specialist and Analysts roles and responsibilities... !

  1. JAN 7

    112 Curious about...Supporting Mental Health thru Mindfulness in the Contact Center for Agents w/Beryl Krinsky | Founder of B.Komplete Corporate Wellness

    I'm thrilled to dedicate my first podcast episode of 2025 of the My Curious Colleague Podcast to Front Line Agents in the Contact Center.   🌟 This week, I sat down with @Beryl Krinsky, Founder of @B.Komplete to explore mindfulness practices and their role in supporting mental health, especially in high-stress environments like contact centers. From navigating the challenges of corporate wellness to launching her own school, Beryl brings a wealth of experience and wisdom. Together, we discussed simple yet impactful ways to incorporate mindfulness into daily routines—whether you're a contact center agent, a business leader, or just someone seeking balance.💡 Highlights include:🔹 The "Five Senses Practice" to instantly reduce stress.🔹 The surprising health benefits of mindful breathing.🔹 Practical tips to fit mindfulness into a busy day—even in 10-second intervals! This episode is perfect for anyone curious about making mental wellness a priority in 2025. Let’s start the year with intention and simplicity! 📖 Listen to the full episode and let me know in the comments: How do you practice mindfulness in your day-to-day life?#mindfulness #podcast #consumerrelations TIP: mark this episode about midway thru and work thru a mini mindfullness exercise with Beryl guaranteed to make you feel good...!

    25 min
  2. 09/11/2024

    110 Curious about...Guidance for Effective Packaging Artwork Review in the Consumer Relations Role

    In Episode 110 of the My Curious Colleague Podcast...Denise Venneri (host/creator of the pod) discusses the importance of effectively reviewing packaging artwork in the consumer relations role. Denise emphasizes the need to approve and create artwork that can reach consumers, And provides guidance on specific information to focus on, such as contact details, hours of operation, and language support. She also highlights the importance of checking nutrition facts, ingredient statements, allergen information, and preparation instructions.  Thoughts: Effectively reviewing packaging artwork is important in the consumer relations role to ensure it can reach consumers.,,!Focus on specific information like contact details, hours of operation, and language support.Check nutrition facts, ingredient statements, allergen information, and preparation instructions for accuracy and clarity.Be close to the brand and consumers to identify potential issues and improve the product's appeal and avoid confusionChapters 00:00 Introduction: The Importance of Reviewing Packaging Artwork in Consumer Relations 02:49 Checking Specific Information in Packaging Artwork 04:10 Ensuring Accuracy and Clarity in Nutrition Facts and Ingredient Statements 05:36 The Significance of Preparation Instructions and Allergen Information 06:34 Being a Second Pair of Eyes for Consumer-Friendly Packaging 07:03 Considering Romance Language, Recycling Information, and Front-of-Pack Design

    10 min
  3. 09/03/2024

    109 Curious about...Product Development Concepts for the Contact Center w/Tamanna Remesh, Food Scientist & Industry Leader

    🔬In this conversation Ep #109 of the My Curious Colleague CPGCX podcast, Denise Venneri🔍My Curious Colleague and Tamanna Ramesh, MS, MBA discuss working effectively and successfully with product developers in the contact center. Tamanna shares her background in food science and product development, as well as her passion for empowering women and minorities in STEM. They explore product development key concepts plus the process of product development, from generating ideas to commercialization, and the importance of collaboration between product development and consumer affairs. Link to episode in Comments below... Special Offer: Tamanna offers a special opportunity for listeners to consult with her on their career challenges & questions. The first 5 listeners who reach out to Tamanna Ramesh, MS, MBA via DM on LinkedIn https://lnkd.in/gSD5Q9qu will have the opportunity for a free 15-20 minutes consultation w/Tamanna to discuss pressing career questions and gain strategic guidance. Tamanna's side passion project is owner/coach at Spark Career Services. www.sparkcareerservices.com Chapters 00:00 Introduction and background 02:48T he importance of relationships in the contact center 05:09 The process of product development 07:45 Key concepts in product development 16:16 Collaboration between consumer affairs and product development 19:05 Career coaching opportunity with Tamanna Ramesh * product development, contact center, collaboration, consumer affairs, food science, STEM, innovation, sensory attributes, line extension, specifications

    24 min
4.9
out of 5
19 Ratings

About

My intent is to Educate, Celebrate and Elevate the Consumer Relations function in CPG (Consumer Product Goods) companies, especially for Brand Specialist and Analysts roles and responsibilities... !

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