
100 episodes

Nobody Told Me That! with Teresa Duncan Teresa Duncan, speaker and corporate consultant
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- Business
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4.8 • 44 Ratings
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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/
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PANEL: Location, Location, Location!
Another fun panel discussion! My two guests have helped offices grow by advising or facilitating the changes. Malika Azargoon and Jennifer Steadman shared their thoughts on these topics:
the importance of signage due diligence and how non-contractual items can kill a deal who you want on your transition team Lots of laughs, stories and advice. I hope you find it to be helpful!
Huge thanks to Curve Dental for sponsoring this episode! Grab a demo with them through this link (no affiliate money to me) and see if they're a fit.
↪️ CurveDental.com/duncan
Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
Connect with the Panelists:
Jennifer Steadman - Steadman Onboarding Solutions Facebook @SOSSteadmanOnboarding
IG @sos_steadman_onboarding
Website
Malika Azargoon - Zar Dental Consulting Website Facebook @zardentalconsulting IG @zardentalconsulting LinkedIn -------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!
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Visit Odysseymgmt.com to check out my book, webinars and courses.
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EP 107: Communications and Clarity with Dr. Gerilyn Alfe
What I love about my conversations with Dr. Gerilyn Alfe is how candid she is. She talks about her unexpected experience switch from dentistry to coaching. We then dish a bit about working with different dental team types. A conversation about muddy dental vision (not the eyes) and how to prioritize our many office systems rounds out the episode. Lots of laughs and knowledge!
A possible bonus for you (if you're interested!): here is my B.A.N.K. personality assessment - enjoy! I loved it - get in touch with her to get it set up for you and your team.
Reach out to Gerilyn!
Get Ahead Coaching and Consulting Her LinkedIn Her Instagram Get Ahead Facebook My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $50 courtesy toward your investment.
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!
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Visit Odysseymgmt.com to check out my book, webinars and courses. -
EP 106: Financial Health During Practice Growth with Perrin DesPortes
Expansion, sales, associates - all this growth can be hard on a practice. We tend to think of growth as a positive experience and usually, it is. However the financial health of the practice can be threatened by over-leveraging, participation decisions and team changes. Perrin DesPortes shed a lot of light on these topics and shared strategies to stay healthy - fiscally, that is. From software investments to keeping team members during transitions, the conversation flowed with insight after insight. I hope you enjoy this financially focused episode!
Reach out to Perrin and the Polaris Healthcare Partners team:
Building Your Enterprise Platform May 10-12th in Ft. Lauderdale Polaris Healthcare Partners website Polaris Healthcare Partners Facebook Polaris Healthcare Partners LinkedIn Polaris Healthcare Partners YouTube Polaris Healthcare Partners Instagram My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $50 courtesy toward your investment.
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!
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Visit Odysseymgmt.com to check out my book, webinars and courses. -
EP 105: PANEL: Hiring (and Keeping!) Associates
Hiring associates can be such a pain BUT it's beautiful when it works. I gathered a smart group of managers who have spent years hiring and training associates in their practices. I hope their knowledge can help you anticipate any upcoming transitions for your office. Some highlights:
Which traits are a hard pass when interviewing associates? Are new associates really interested in buying in? What are the best ways to introduce an associate to patients? Lynda's Onboarding Checklist can be found here
Huge thanks to Curve Dental for sponsoring this episode! Grab a demo with them through this link (no affiliate money to me) and see if they're a fit.
↪️ CurveDental.com/duncan
Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
Connect with the Panelists:
Stacey Singleton, CDA, EFDA, MAADOM - York County Pediatric Dentistry Barbra Curtis, LDH, CEO - Cambridge Family Dentistry Lynda Davenport, RDA, FAADOM: Endodontic Associates, P.A. -------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $50 courtesy toward your investment.
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!
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Visit Odysseymgmt.com to check out my book, webinars and courses.
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EP 104: Pulling Back the Curtain on Dental Labs with Voices From The Bench
What an enlightening episode! Elvis Dahl and Barb Warner from Voices from the Bench Podcast spoke openly about the business of dental labs. I definitely learned a good amount. Imagine your lab comes in and shows you how to up your scan game. What about if they helped you to be more confident with larger restorations? This means more revenue. We covered so much in this episode. Share this one with your team!
A few topics we covered:
Is consolidation hurting the lab business? Their answer surprised me. They shared what info they would love to get in addition to the prescription. It's not that hard and it makes a huge difference. Is dentistry in a race to the bottom? Seems so and it's from all sides. Hygienists and assistants are seeking jobs in labs. Is this an option for our burned out team members? Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
Connect with Elvis and Barb:
Voices From the Bench Podcast
Elvis Dahl on LinkedIn
Barbara Warner Wojdan on LinkedIn
Their hilarious Instagram meme account
Information on Lab Day **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Teresa’s Website- Odyssey Management (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off) -
Ep 103: Amanda Hill: Former Coworker and Biofilm Aficionado
It’s wild that Amanda and I actually worked together years ago! We take a quick trip down memory lane but then we dive into some really gross but fascinating topics. Infection control is no laughing matter but we couldn’t help it. Biofilm, cultures, water testing, fake nails - we went through it all. Enjoy!
Article Amanda referenced: Waterline warning: Dental practices, listen up | Dentistry IQ
If Saliva Were Red | OSAP | Dental Infection Prevention & Safety Association
OSAP.org
Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
Connect with Amanda:
Amanda Hill RDH
Amanda's Facebook
Amanda Cole Hill (@amandahillrdh) • Instagram photos and videos
Amanda Hill, RDH - Independent Dental Educator, Writer, Business Consultant - Freelance | LinkedIn
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Teresa’s Website- Odyssey Management (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off)
Customer Reviews
You need this podcast
Every episode is packed with a deep dive into industry changes, challenges and things we didn’t know we need to know. Love Teresa’s style and she can make even a dry topic entertaining. Thanks for all you do.
Must listen!
Every episode I listen to i come away with at least one piece of new information. Teresa is a great host, has great guests and the most relevant topics no matter your role in dentistry.
So much information
She does a GREAT job with interviews and it’s nice she’s starting to tackle some topics solo.