ORGL 605 Team Building, Conflict Management, and Managing Difficult People Concordia University Irvine
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Students will learn the key elements of a high performing team and how to build each element. An eight-step process for managing conflict will be presented. Students will develop the skills to manage team members who have a challenging character structure and contentious relationships.
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Resolving Conflict as a Mediator
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Performance Level and Potential
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Passivity and the Victim
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Developing a High Performing Team
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