Passionate Pioneers with Mike Biselli Mike Biselli

During this episode, we connect with Chuck Rinker, CEO of PRSONAS, an industry leader pioneering digital personality technology to revolutionize healthcare engagement. 
Bringing expertise from the gaming and entertainment industries, Chuck is driven to apply AI for more humanistic care.
While together, Chuck shares how PRSONAS creates virtual assistants to guide patients, providing a vital, personalized touch at scale. Additionally, Chuck unpacks real-world implementations that ease patient journeys through empathy and diverse representation. We also discuss shifting mindsets as pioneering providers embrace future-focused care transformation. 
Join us as Chuck outlines a vision for 24/7 digital advocates that unite holistic teams behind-the-scenes to deliver tailored support and relieve overwhelmed staff by injecting compassion and humanity into our healthcare system. Let’s go! 
Episode Highlights:
Chuck brings a fresh perspective from gaming to transform impersonal healthcare journeys.PRSONAS uses AI personalities to provide empathetic guidance and support.Virtual assistants act as the face of health systems to boost patient satisfaction.Chuck advocates for pioneering providers to embrace care transformation.The vision is 24/7 digital advocates uniting holistic care teams behind-the-scenes.

About our Guest: 
Chuck Rinker is simply an "Imagineer without the ears!". He has spent his entire professional and personal life stimulating both sides of his brain, pursuing advanced degrees and career positions that exploit his self-proclaimed mastering of both artistic expression and technical know-how.
Rinker's professional career has taken him from developing black-ops military tech and NASA/space-borne avionics through gaming, including directing the NCAA / Madden series of games for EA Sports. This lead to the creation of nuMedia Innovations and the patented technologies behind it. Their premier offering is the PRSONAS™ Digital Personality Engine bringing human engagement to self-service solutions for airports, hospitals, and commercial markets.
His educational background spans degrees and post-graduate education in electrical engineering, computer science, multimedia technologies, advanced 3D animation, and digital audio.
Rinker's professional experiences have only been trumped by the pure luck he enjoys having a wonderful wife of 30 years and two incredibly talented and respectful daughters. He also indulges other passions as a general aviation pilot, a devoted fan of Walt Disney's genius, attempting to find time to enjoy the 7 musical instruments he plays. Most of all, Rinker enjoys the arts, dance, and theater with an appreciation that only living with three ladies in his life have brought out in him.
Rinker's only goal is to keep doing what he's doing in all aspects of his life with only two changes: "Do it bigger" and "Do it better"!

Links Supporting This Episode:
PRSONAS Website: CLICK HERE  Chuck Rinker LinkedIn page: CLICK HEREPRSONAS Twitter page: CLICK HERE Mike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: a...

This episode’s Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE
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Episode Overview: 
During this episode, we connect with Dr. Jay Shah, Chief Medical Officer of Aktiia, a high-growth startup revolutionizing blood pressure monitoring. 
Bringing deep clinical expertise, Jay is driven to apply technology to solve practical problems in medicine. While together, Jay shares how Aktiia’s innovative cuffless arm bracelet tracks optical blood pressure signals to provide continuous, actionable data. Additionally, Jay unpacks the potential to empower patients through tests assessing interventions over time, facilitated by remote monitoring. We also delve into leveraging partnerships to scale impact beyond the device itself. 
Join us as Jay outlines the future of preventative, patient-centered hypertension care enabled by novel digital health technologies and gain inspiration from his dedication to improving this silent epidemic by impacting over 1 billion people worldwide. Let’s go!
Episode Highlights:
Jay brings clinical leadership to disrupt antiquated blood pressure monitoring technologyAktiia’s cuffless bracelet tracks optical signals to deliver continuous blood pressure dataRemote monitoring allows carefully assessing interventions over timeFuture digital tools can empower patients in preventative self-careJay exemplifies commitment to tackling the global hypertension crisis
About our Guest: 
Dr. Jay Shah has 15+ years of medical expertise and leadership in healthcare delivery at city general hospitals, to community settings, to the Mayo Clinic.  He has brought his experience and expertise to the Swiss startup Aktiia, to change the paradigm of how the world’s most common disease – hypertension – is understood and managed.  Also an angel investor and advisor, he is passionate about applying technology to solve practical problems in medicine and believes strongly in the power of positive thinking and collaboration.
Links Supporting This Episode:
Aktiia Website: CLICK HEREDr. Jay Shah LinkedIn page: CLICK HEREAktiia Twitter page: CLICK HERE Mike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

This episode’s Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE
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Episode Overview: 
During this episode, we sit down with Dr. Clark Chang, Director of Global Medical Affairs at Glaukos, a pioneer in micro-invasive glaucoma surgeries. 
Motivated by enriching patient lives, Dr. Chang brings a clinician's perspective to advancing care for chronic eye diseases like keratoconus. 
While together, Dr. Chang shares insights into Glaukos' corneal cross-linking procedure, iLink, which halts disease progression and how this strengthens the cornea, allowing for visual optimization with specialty lenses. 
We also discuss the overwhelmingly positive patient feedback and Glaukos' mission of developing novel therapies. 
Tune in as Dr. Chang outlines key priorities like improving diagnosis and education to ensure patients receive timely, effective treatment. Join us to gain inspiration from his dedication to elevating patient’s quality of life through persistence and collaboration. Let’s go! 
Episode Highlights:
Clark's clinical background motivates him to pursue upstream solutions for complex eye diseases.Glaukos' iLink cross-linking procedure halts keratoconus progression by strengthening the cornea.Overwhelmingly positive patient feedback shows the impact on quality of life.Priority areas are improving diagnosis and education around eye disease.Clark exemplifies persistence and commitment to elevating patient care through collaboration.

About our Guest: 
Clark Chang, OD, MSA serves as the director of global medical affairs at Glaukos.  
He pursued both Doctor of Optometry and Master of Science degrees in Low Vision Rehabilitation. After the completion, Dr. Chang undertook additional residency training in the area of primary care to augment his knowledge in the management of ocular pathologies. Dr. Chang’s residency training culminated his interest in the cornea and contact lenses, which led to the completion of his fellowship in Cornea and Contact Lens at The Cornea and Laser Eye Institute.
In addition, he has been involved in many clinical studies, during both his residency and fellowship. Dr. Chang lectures both nationally and internationally. 
 At the Cornea and Laser Eye Institute and its Center for Keratoconus, Dr. Chang concentrated on providing preoperative and postoperative care for refractive surgery patients and participants in onsite clinical trials. 
He also specializes in designing specialty contact lenses for optical rehabilitation in patients with various corneal conditions including keratoconus, ectasia, post-intacs, post-collagen cross-linking, post-corneal transplantation, and post-ocular trauma.

Links Supporting This Episode:
Glaukos Website: CLICK HEREGlaukos LinkedIn page: CLICK HEREGlaukos Twitter page: CLICK HERE Mike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK...

This episode’s Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE
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Episode Overview: 
During this episode, we chat with Narinder Singh, co-founder, and CEO of LookDeep Health, an innovative company leveraging AI and computer vision to revolutionize virtual care in the hospital. 
Motivated by his mother's harrowing healthcare journey, Narinder brings an outsider's perspective to solving systemic access issues of continuously monitoring patients that drive healthy outcomes. 
While together, Narinder shares how LookDeep Health enables hospital-wide video surveillance through affordable hardware and software, while nudging providers' attention via AI. 
Narinder unpacks the virtual command center experience for clinicians and feedback from nurses who feel they finally "have more resources" with LookDeep’s technology. 
We also discuss the measured approach to implementing human and AI collaboration and the mindset shifts required in skeptical healthcare settings. 
Join us to gain inspiration from Narinder's passion for applying technology to ease care provider burdens and keep patients safe. Let’s go! 
Episode Highlights:
Narinder's personal healthcare crisis revealed gaps in hospital care and monitoring.LookDeep uses computer vision and AI to monitor patients hospital-wide continuously.Affordable hardware model enables ubiquitous video surveillance and virtual monitoring.Feedback shows nurses feel like they "have more resources" supporting patients.Thoughtful change management is key for human-AI collaboration in healthcare.
  
About our Guest: 
Narinder is co-founder and CEO of LookDeep Health. Prior to that, he was co-founder and president of Appirio, a pioneer in cloud computing and the first cloud investment of Salesforce.com and Sequoia Capital. Appirio grew to over 1,200 employees and was acquired by Wipro in 2016. Previous to Appirio, Narinder worked in the Office of the CEO at SAP and ran product development at webMethods.
He holds a BS from Northwestern, an MBA from The Wharton School of the University of Pennsylvania and Masters in Translational Medicine from The University of California, San Francisco and Berkeley. He serves on the boards of Par Technologies (NYSE:PAR) and the Sikh Coalition.
Links Supporting This Episode:
LookDeep Health Website: CLICK HERENarinder Singh LinkedIn page: CLICK HERENarinder Singh Twitter page: CLICK HERE Mike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

This episode’s Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE
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Episode Overview: 
During this episode, we sit down with Marty Ray, Executive Director of Workforce Optimization at Providence, a national-leading health system spanning the West Coast. 
With hands-on experience across clinical, technology, and leadership roles, Marty brings creative problem-solving to address workforce challenges. 
While together, Marty gives us a behind-the-scenes look at Providence's strategic approach to empowering caregivers and adopting new technologies. Marty also unpacks the multifaceted nature of workforce optimization, from using AI to augment human workflows to listening intently to caregiver needs. 
Join us as Marty shares feedback directly from Providence's vast network of frontline clinicians and staff on emerging technologies and hear his passion for collaborating across the healthcare industry to reimagine our caregiver workforce during this national staffing crisis. Let's go!
Episode Highlights:
Listening deeply and asking questions is critical for understanding needs and finding common groundWorkforce optimization puts frontline caregivers at the center when evaluating workflows, pain points, and potential tech solutionsGetting raw feedback from clinical end users is crucial to ensure tech helps rather than hindersHealthcare has unique change challenges requiring building trust and overcoming automation stigma through collaborationTo address workforce shortages, increased collaboration across organizations is needed- healthcare must unite to solve shared problems
About our Guest: 
Martin Ray is an accomplished healthcare leader with practical experience in clinical, technology, and executive environments. He brings creative and collaborative leadership to every situation and environment, aiming to overcome the challenges facing healthcare by fostering opportunities that strengthen connections between culture, strategy, technology, and operational execution. With a diverse set of skills including Balanced Scorecard development and strategy execution, business intelligence data management, Lean Six Sigma project management, and technology product/services implementation, he is well-equipped to achieve his goals.
Throughout his career, Martin has been a valuable member of successful business and clinical teams, where he has cultivated a positive workplace culture through inclusive communication and decision-making processes. He firmly believes in the power of diverse perspectives when crafting opportunities for interpersonal, professional, and organizational growth.
Martin understands that leadership and culture are shaped by the process and communication of decision-making. He strives to maintain a balance between emotion and reason, ensuring that his decisions positively impact his team, customers, stakeholders, and the organization as a whole.
Links Supporting This Episode:
Providence Website: CLICK HEREMartin Ray LinkedIn page: CLICK HEREProvidence Twitter page: CLICK HERE Mike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: a href="https://twitter.com/mikebiselli" rel="noopener...

This episode’s Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE
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Episode Overview:
During this episode, we sit down with Dave Bennett, President and CEO of pCare, a visionary company leading the charge in patient engagement through digital and mobile technologies. With a storied history dating back 75 years, pCare has evolved from a TV rental business to a cutting-edge patient experience platform integrated with healthcare systems. Dave shares the profound impact of culture on technology adoption and the invaluable lessons learned during the pandemic. Join us as Dave highlights the power of digital transformation in healthcare and how it can improve patient outcomes and experiences. Get ready to be inspired by Dave's dedication to making a difference in the healthcare industry through pCare’s work of elevating patient engagement. Let’s go! 
Episode Highlights:
pCare's evolution from a TV rental business to a leading patient engagement company with a 75-year history.The vital role of culture in successful technology adoption for meaningful patient engagement.Opportunities and challenges in healthcare's digital transformation, accelerated by the pandemic.Heartwarming pandemic stories: pCare facilitating patient and family connections.Dave's passion for healthcare impact and the call for collaboration to drive innovation in patient engagement.
  
About our Guest: 
Dave Bennett's visionary approach to patient engagement, digital and mobile technologies, and IT integration ensure continuous innovation of the #1-KLAS ranked pCare platform and a company culture dedicated to delighting customers. Prior to joining pCare, Dave served in a variety of executive roles at ViiMed, GetWellNetwork and StayWell. Dave holds a CISM certificate from ISACA and is an active member of the Healthcare Information and Management Systems Society (HIMSS), The American Health Information Management Association (AHIMA), Information Systems Audit and Control Association (ISACA), and the American College of Healthcare Executives (ACHE)..

Links Supporting This Episode:
pCare website: CLICK HEREDave Bennett LinkedIn page: CLICK HEREpCare Twitter page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE