376 episodes

Thanks for catching Potty Talk, THE podcast for home service business owners. I'm Richard Behney, The Million Dollar Pro and I teach the "business" of the trades -- everything from how to start a home service business and grow a home service business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.

Potty Talk - The Podcast for Home Service Business Entrepreneurs Richard Behney

    • Business
    • 4.5 • 23 Ratings

Thanks for catching Potty Talk, THE podcast for home service business owners. I'm Richard Behney, The Million Dollar Pro and I teach the "business" of the trades -- everything from how to start a home service business and grow a home service business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.

    Piece By Piece: Unpacking Plumber Piece-Rate Pay #429

    Piece By Piece: Unpacking Plumber Piece-Rate Pay #429

    What is piece-rate pay and how does it benefit both techs and business owners? Join Coach Richard in this Potty Talk episode deep dive into the mechanics of piece-rate pay, exploring how it motivates and aligns tech performance with the financial health of the business.

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    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Pro Calculator to learn how much money your business should be making! www.milliondollarpro.com/calculator/

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarpro.com/success

    LEARN MORE and CONNECT with us:  

    ◆ Website: www.milliondollarpro.com

    ◆ Facebook: www.facebook.com/themilliondollarpro

    ◆ Instagram: www.instagram.com/themilliondollarpro

    ◆ YouTube: https://www.youtube.com/milliondollarpro

    🧰 Check out more POWER TOOLS for your business:  

    → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Pro discount. https://searchkings.com/partners/milliondollarplumber/

    → Meet your new favorite everyday clothing. Barbell apparel is inspired by athletic wear and built by athletes. Every day clothing designed and engineered to keep you moving and feeling great. Built for whatever your day demands, and backed by an unrivaled 365 day guarantee. https://barbellapparel.com/?rstr=mdp

    → Save $500 On A Logo/Vehicle Wrap Package With Million Dollar Pro Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaigns.  Get more info here: https://milliondollarpro.com/kickcharge/

    • 30 min
    Why Plumbing Customers Love Flat-Rate Pricing #428

    Why Plumbing Customers Love Flat-Rate Pricing #428

    Ever wonder why flat-rate pricing is preferred by so many plumbing customers? Join Coach Richard and The Lovely Laura in this informative episode of Potty Talk as they break down the psychological and financial reasons behind this preference. Potty Talk #428



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    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarpro.com/free

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarpro.com/success

    LEARN MORE and CONNECT with us:  

    ◆ Website: www.milliondollarpro.com

    ◆ Facebook: www.facebook.com/themilliondollarpro

    ◆ Instagram: www.instagram.com/themilliondollarpro

    ◆ YouTube: https://www.youtube.com/milliondollarpro

    🧰 Check out more POWER TOOLS for your business:  

    → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Pro discount. https://searchkings.com/partners/milliondollarplumber/

    → Meet your new favorite everyday clothing. Barbell apparel is inspired by athletic wear and built by athletes. Every day clothing designed and engineered to keep you moving and feeling great. Built for whatever your day demands, and backed by an unrivaled 365 day guarantee. https://barbellapparel.com/?rstr=mdp

    → Save $500 On A Logo/Vehicle Wrap Package With Million Dollar Pro Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaigns.  Get more info here: https://milliondollarpro.com/kickcharge/

    • 25 min
    How To Build A Strong Culture In Your Plumbing Business #427

    How To Build A Strong Culture In Your Plumbing Business #427

    Is the culture in your plumbing business holding you back or propelling you forward?  In this Potty Talk episode, Richard and The Lovely Laura share how to ensure your desired culture becomes second nature with your staff. Potty Talk #427

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    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarpro.com/free

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarpro.com/success

    LEARN MORE and CONNECT with us:  

    ◆ Website: www.milliondollarpro.com

    ◆ Facebook: www.facebook.com/themilliondollarpro

    ◆ Instagram: www.instagram.com/themilliondollarpro

    ◆ YouTube: https://www.youtube.com/milliondollarpro

    🧰 Check out more POWER TOOLS for your business:  

    → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Pro discount. https://searchkings.com/partners/milliondollarplumber/

    → Meet your new favorite everyday clothing. Barbell apparel is inspired by athletic wear and built by athletes. Every day clothing designed and engineered to keep you moving and feeling great. Built for whatever your day demands, and backed by an unrivaled 365 day guarantee. https://barbellapparel.com/?rstr=mdp

    → Save $500 On A Logo/Vehicle Wrap Package With Million Dollar Pro Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaigns.  Get more info here: https://milliondollarpro.com/kickcharge/

    • 31 min
    Powerful 3 Step Sales Script To Overcome Most Plumbing Customer Objections #426

    Powerful 3 Step Sales Script To Overcome Most Plumbing Customer Objections #426

    Ever get flustered by customer objections?  Join Richard in this informative Potty Talk episode as he shares an easy process that will turn most customer objections into approval. Potty Talk #426

    ------------------------------------------------------------------------------------

    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. themilliondollarplumber.com/free

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. themilliondollarplumber.com/success

    LEARN MORE and CONNECT with us:  

    ◆ Website: www.themilliondollarplumber.com

    ◆ Facebook: www.facebook.com/themilliondollarplumber

    ◆ Instagram: www.instagram.com/themilliondollarplumber/

    ◆ YouTube: https://www.youtube.com/themilliondollarplumber

    🧰 Check out more POWER TOOLS for your business:  

    → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings

    → Meet your new favorite everyday clothing. Barbell apparel is inspired by athletic wear and built by athletes. Every day clothing designed and engineered to keep you moving and feeling great. Built for whatever your day demands, and backed by an unrivaled 365 day guarantee. https://barbellapparel.com/?rstr=mdp

    →→ ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan

    → Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaigns.  Get more info here: https://themilliondollarplumber.com/kickcharge/

    • 36 min
    Why Customer Service is Key for Growing Your Plumbing Business: Top Tips for Satisfying Customers #425

    Why Customer Service is Key for Growing Your Plumbing Business: Top Tips for Satisfying Customers #425

    Customer service is key for growing your plumbing business. In this episode of Potty Talk Richard explains just what service will have your customers leaving raving 5-Star reviews. Potty Talk #425



    ------------------------------------------------------------------------------------

    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. themilliondollarplumber.com/free

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. themilliondollarplumber.com/success

    LEARN MORE and CONNECT with us:  

    ◆ Website: www.themilliondollarplumber.com

    ◆ Facebook: www.facebook.com/themilliondollarplumber

    ◆ Instagram: www.instagram.com/themilliondollarplumber/

    ◆ YouTube: https://www.youtube.com/themilliondollarplumber

    🧰 Check out more POWER TOOLS for your business:  

    → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings

    → Meet your new favorite everyday clothing. Barbell apparel is inspired by athletic wear and built by athletes. Every day clothing designed and engineered to keep you moving and feeling great. Built for whatever your day demands, and backed by an unrivaled 365 day guarantee. https://barbellapparel.com/?rstr=mdp

    →→ ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan

    → Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral,

    • 22 min
    5 Tried and Tested “Side-Hustles” for Your Plumbing Business #424

    5 Tried and Tested “Side-Hustles” for Your Plumbing Business #424

    Join Richard in this powerful episode of Potty Talk as he shares 5 tried and tested nuggets of gold to make more money with your plumbing business.

    ------------------------------------------------------------------------------------

    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. themilliondollarplumber.com/free

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. themilliondollarplumber.com/success

    LEARN MORE and CONNECT with us:  

    ◆ Website: www.themilliondollarplumber.com

    ◆ Facebook: www.facebook.com/themilliondollarplumber

    ◆ Instagram: www.instagram.com/themilliondollarplumber/

    ◆ YouTube: https://www.youtube.com/themilliondollarplumber

    🧰 Check out more POWER TOOLS for your business:  

    → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings

    → Meet your new favorite everyday clothing. Barbell apparel is inspired by athletic wear and built by athletes. Every day clothing designed and engineered to keep you moving and feeling great. Built for whatever your day demands, and backed by an unrivaled 365 day guarantee. https://barbellapparel.com/?rstr=mdp

    →ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan→ Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaigns.  Get more info here: https://themilliondollarplumber.com/kickcharge/

    • 34 min

Customer Reviews

4.5 out of 5
23 Ratings

23 Ratings

Brian_F_P ,

Please have me on your show!!!

Hi I am a big fan of yours! I love this wet n’ wild rollercoaster we call running a small plumbing business. I HAVE BEEN IN BUSINESS FOR OVER FORTY YEARS and would love to chat soon!! I’d be an excellent guest to talk to.

AquaTech22 ,

Potty Talk #1 Plumbing Podcast & Top Small Business Podcast

Million Dollar Plumber #1 plumbing business start up podcast hands down!! Follow this guy it is the way! Top plumbing business podcast without doubt!! Richard shows you exactly what you need to succeed - the good the bad and the ugly! Best business advice I have ever gotten. It is unbelievable how much he has helped put my company, AquaTech Duluth Plumber , on the right path. Just a normal guy into a rockstar no joke!! This is the best plumber podcast in the world!! 5 stars!!

Chuck Barron ,

Never to late to learn!

Great info! I’m a first generation plumbing business owner and know a lot about plumbing. After 27 years of thinking I knew the business I am learning the correct way of running a plumbing business with solid guide lines and direction.
Chuck B

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