The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

This episode of the Restaurant Technology Guys podcast features an insightful conversation with Tyler, an entrepreneur who made a significant impact on the restaurant technology space within a year. Tyler shares his journey from starting as an entrepreneur at 23, keeping his business within a close-knit community, to deciding on a path of mergers and acquisitions that led to the creation of VersiTech and its subsidiaries, Bold Integrated Payments and Tonic point of sale. The dialogue delves deep into the motivations behind expansion, focusing on making an impact rather than solely chasing financial success. Tyler and the host, Jeremy, discuss the importance of community and relationships, both personally and professionally, shaped by their life experiences. Tyler's story of resilience and growth is underscored by the shared principle of humility and the desire to affect positive change in the industry and people's lives. Additionally, the conversation touches upon the benefits of the Entrepreneurial Operating System (EOS) for business clarity and employee engagement, and concludes with personal reflections on gratitude, health, and the impact one can have on the world.

00:00 Welcome to the Restaurant Technology Guys Podcast
00:33 Introducing Tyler: From Unknown Entrepreneur to Industry Sensation
01:10 The Evolution of VersiTech: Merging Payments and POS Solutions
01:56 The Power of Impact: Tyler's Mission Beyond Profits
04:32 Building Community: The Foundation of Tyler's Success
04:41 Personal Stories of Resilience and Community
21:07 Fostering Relationships and Creating a Welcoming Space
25:18 A Story of Transformation and Success
26:22 The Power of Sharing Personal Stories
28:41 The Impact of a Podcast: Reaching and Uplifting Others
32:11 Balancing Work, Family, and Personal Growth
36:59 Core Values and Their Role in Business and Personal Life
41:05 Embracing Challenges and Staying Humble
46:20 Gratitude, Health, and Making a Difference
48:35 Closing Thoughts and Future Plans

This episode of the Restaurant Technology Guys podcast features a deep dive into how restaurants can use data to drive business decisions, enhance customer experience, and ultimately boost sales. The hosts are joined by Pat Riley, Vice President of Sales and Marketing at Data Delivers, and Adam Gollum, CEO of Primanti Brothers, a 91-year-old restaurant brand. They discuss the importance of organizing and monetizing the vast amounts of data generated by restaurants to understand and influence customer behavior. The conversation touches on the utilization of third-party data, loyalty programs, and data analytics to identify customer trends, preferences, and the efficiency of marketing strategies. The guests share real-life examples, including operational changes and menu item adjustments, to illustrate how data informs decisions leading to improved customer retention and acquisition. The discussion emphasizes that despite the availability of data, its effective use is what differentiates successful restaurant operations.

00:00 Welcome to the Data-Driven Restaurant World
00:19 Introducing the Experts: Data Delivers and Primanti Brothers
02:23 The Power of Data in Restaurant Marketing
09:35 Navigating the Pandemic: Strategies and Insights
16:07 Operationalizing Data for Menu Success
20:20 Expanding Reach with Third-Party Data
26:23 The Future of Restaurant Data Utilization
32:31 Closing Thoughts and Contact Information

Promoting Sustainability in Restaurants Through Innovative Technologies

This episode of the Restaurant Technology Guys podcast features Diana from Restaurant Technologies Inc., where she serves as the general counsel and oversees the company's environmental, social, and governance initiatives, focusing on sustainability. She discusses the origins and mission of Restaurant Technologies Inc., distinguished from the podcast itself despite name similarities, and highlights their main products: the Total Oil Management system and the AutoMist system. These innovations aim to automate kitchen operations, improve safety, and significantly contribute to environmental sustainability by recycling used cooking oil into biodiesel and reducing waste. Diana emphasizes the substantial environmental impact of their services, including significant reductions in landfill waste, emissions, and resource consumption. The podcast touches on future goals for increased sustainability and how restaurants can engage with their technology to reduce operating costs while contributing to a healthier planet.

00:00 Welcome and Introduction to the Guest
00:29 Getting to Know Diana: From New Jersey to Restaurant Technologies
01:46 Exploring Restaurant Technologies Inc.'s Innovative Solutions
04:22 The Sustainability Journey: Transforming Used Cooking Oil
10:51 Impressive Sustainability Achievements and Future Goals
19:49 How Restaurants Can Join the Sustainability Movement
22:18 Closing Thoughts and Gratitude

Innovations Unveiled at the National Restaurant Association Show 2024

This episode of the Restaurant Technology Guys Podcast features Lisa Malikow, overseer of the National Restaurant Association Show, the largest food service event in the Western Hemisphere. Lisa discusses the event's scope, including its coverage of 900 product categories, the Kitchen Innovation awards, and exciting new products and technologies set to debut in 2024. Highlights include advancements in sustainability, remarkable kitchen equipment like the Chef Top with built-in AI, and innovations like the alpha cloud patty quality assistant. The show, scheduled for May 18-21 in Chicago, promises insights into back-of-house advancements, featuring educational sessions and a showroom of award-winning equipment. This episode emphasizes the importance of the show for anyone in the food service industry, from seeing cutting-edge tech to learning about sustainability practices and labor solutions.

00:00 Welcome to the Restaurant Technology Guys Podcast
00:12 Introducing Lisa Malikow and the National Restaurant Association Show
02:37 Exploring the Kitchen Innovation Awards
05:30 Deep Dive into Award-Winning Innovations
07:03 Sustainability and Innovation in the Restaurant Industry
29:45 The Future of Restaurant Technology and How to Get Involved
33:41 Closing Remarks and Show Details

In this episode of the Restaurant Technology Guys podcast, host Jeremy welcomes Rick Elliott, a co-founder of Conductor, a startup in the restaurant tech space. Rick shares his journey from working on oil rigs to becoming a tech entrepreneur, emphasizing the role of hard work and innovation. He elaborates on his early days co-founding Brink, a pioneering cloud-based point of sale solution for restaurants, and discusses the acquisition of Brink by PAR. Rick explains his vision for Conductor, aiming to enhance the guest experience by improving kitchen orchestration and communication. He touches on the importance of setting accurate expectations for order readiness and plans to leverage technology, including APIs and AI, to predict and communicate order times more effectively. The conversation also covers how Conductor aims to revolutionize the way restaurants manage orders and engage with customers, ultimately making operations more efficient and enhancing the dining experience.

00:00 Welcome to the Restaurant Technology Guys Podcast
00:25 Meet Rick Elliott: A Journey from Oil Rigs to Restaurant Tech Innovator
01:24 The Birth and Growth of Brink POS: Pioneering Cloud-Based Solutions
08:52 From Brink to Conductor: The Next Chapter in Restaurant Tech
09:02 Introducing Conductor: Revolutionizing the Restaurant Guest Experience
21:06 The Future of Restaurant Tech: Integrations, AI, and Lean Manufacturing Principles
30:09 Stay Connected with Conductor and Wrap-Up

This episode of the Restaurant Technology Guys podcast features Jon, a longtime friend of the host and CEO/co-founder of Tabski, a digital commerce platform for restaurants. Jon shares his journey from starting in B2B sales and entering the restaurant tech space, to launching and pivoting Tabski amidst challenges like COVID-19. Tabski aims to improve guest experience and operational efficiency through features like multi-vendor ordering and omni-channel integration, addressing the evolving needs of food halls and busy restaurants. Jon emphasizes the importance of consumer-first design in creating a connected commerce platform, highlighting the shift towards a digital-first approach in the restaurant industry.

00:00 Welcome & Guest Introduction
00:24 Jon's Journey: From Payment Side to Restaurant Tech Innovator
01:04 The Birth and Evolution of Tapski
09:13 Exploring the ISO Model and Its Impact on Restaurants
15:05 Introducing Tapski: A New Era of Restaurant Technology
25:36 The Future of Ordering: Flexibility and Consumer Control
29:05 Conclusion & How to Connect with Tapski