Sell Like You

Harriet Mellor
Sell Like You

Welcome to Sell Like You, the podcast that's here to revolutionise your approach to sales. I'm Harriet Mellor, your host, Sales Coach, Consultant, Entrepreneur, and founder of Your Sales Co.  Over 17 years, I've empowered hundreds of global companies, including my own, to skyrocket their revenue and qualify more leads using simple, effective strategies. In this podcast, I'll peel back the curtain on my journey from zero to generating $10 million annually, sharing how I built and sold a multi-six-figure business in under 3 years. Whether you're aiming for $10k months or eyeing 8-figure growth, I've got you covered with proven methods that deliver results. Join me each week for actionable tactics and strategies to boost lead generation, attract dream clients, and close more deals—without relying solely on marketing; I'll share how to sell like you!  And here's the best part: nothing is off-limits. I'll spill all my secrets and introduce you to top-notch guests who are crushing it in business and sales. Because as they say, your net worth is your network. If you're ready to dive deep, think big and achieve more, hit that subscribe button now.  And for instant sales insights and tips, be sure to connect with on LinkedIn 'Harriet Mellor'. Let's make your sales dreams a reality.

  1. 2 DAYS AGO

    Pipeline Feeling Empty? Here's how to fill it fast

    Welcome back to the Sell Like You podcast! It’s so good to be behind the mic again for our first solo episode of 2025. After a much-needed break in the UK, I’m excited to dive into the strategies that will help you start the year strong, even if it feels like things are moving slowly in January. In this episode, I’m sharing my tips on overcoming the challenges of reconnecting with leads after the holiday season, planning ahead, and keeping your momentum going—even when everyone else seems to be on a longer break. From organising your sales calendar to nurturing those “call me in the new year” opportunities, this episode will set you up for success in 2025 and beyond. What We’ll Cover: Get Ahead of the Game: Why planning your meetings months in advance can make all the difference when January rolls around. Revisiting Prospects: My go-to approach for re-engaging leads who said, “Let’s talk in the new year,” and turning those conversations into results. The Art of Relationship Building: Why patience, persistence, and understanding your prospect’s world is the key to closing deals. Seasonal Sales Strategies: How to navigate the unique rhythms of the holidays and school breaks while staying on top of your goals. Organising Your Pipeline: I’ll share how to bucket your prospects into actionable groups and prioritise your outreach to maximise success. What you'll take away: January is for Big Conversations: Use your early meetings to explore annual goals and set the stage for long-term success. Be Proactive: Start planning now for key times of the year, like Easter, the end of the financial year, and December, so you’re always ahead. Adapt Your Approach: Tailor your outreach to meet prospects where they are—whether they’re ready to dive in or just getting back into work mode. Add Value, Always: Share insights, reports, or helpful resources to stay top-of-mind and strengthen your relationships. Don’t Miss Out: Kickstart your 2025 with confidence by joining my free webinar: "REIGNITE YOUR PAST LEADS - PROVEN STRATEGIES TO FILL YOUR PIPELINE AND YOUR CALENDAR!" I’ll be sharing actionable tips to reconnect with your 2024 leads, plan strategically for the months ahead, and maximise your pipeline potential. Secure your spot today HERE. Let’s make 2025 your most successful year yet!

    21 min
  2. JAN 13

    What Great Customer Experience Really Looks Like with Emma Hollins

    Customer experience is more than just sending surveys and after seeing Emma Hollins speak at the State of Social conference in 2024, I knew she had to join me on the podcast. Emma, the Principal Experience Strategist at Synergy, plays a pivotal role in shaping how Western Australia's leading utilities company connects with its customers. From understanding customer journeys to creating impactful experiences, Emma’s work goes beyond the surface to truly deliver value. In this episode, we explore what makes up a great customer experience, regardless of industry or organisation size. Emma shares insights on who can take responsibility for customer experience within a business and how it can drive impactful changes that benefit both customers and companies alike. We also discuss the differences between great and poor experiences and how reflecting on these can spark valuable internal conversations. Emma’s real-world examples highlight innovative approaches to customer experience that are sure to inspire action. Key Takeaways: Starting the Conversation: How to initiate internal discussions about improving customer experience. Insights That Matter: The real impact of customer experience insights on your business. Driving Change: Tips for implementing changes that resonate with your customers. Surveys in Context: Why surveys are just one small piece of the customer experience puzzle. Join us for a thought-provoking chat packed with practical tips and examples to elevate your approach to customer experience.

    45 min
  3. JAN 6

    Sales Strategies Across Industries: Building Trust from Salons to Tech

    After setting up, fitting out and running a successful wellbeing day spa, I often refer to the synchronicities of selling in very different industries and how similar they are. In this episode, we explore the (not so) unique crossover between the tech and beauty industries, focusing on the universal sales principles that drive success in both. I share stories from my own journey, from launching a day spa to advising global tech clients, and unpack the ways each industry can inform the other. The heart of effective sales—regardless of industry—lies in understanding the customer, nurturing relationships, and staying proactive in how you engage with them. BONUS: I discuss how the salon concept of a “day sheet” can be applied to your daily sales planning, setting goals for each client interaction and identifying upsell opportunities in real time. Key Takeaways: Universal Sales Principles: How understanding client needs and providing tailored solutions drive loyalty. Daily Sales Planning: Adopt the “day sheet” approach to make each client interaction intentional and productive. Nurturing Relationships: Why consistency and follow-up create stronger, lasting client connections. Cross-Industry Learning: Sales techniques that work in beauty can enhance your approach in tech, and vice versa. By taking a people-centered approach, bridging the gap between industries, and learning from each client interaction, you can build a loyal customer base and ensure continued growth. Listen in to discover how you can adapt these principles to enhance your sales strategy! Tune in, and let’s keep building those connections that last!

    30 min
  4. 12/16/2024

    Breaking Barriers in Tech Sales: Empowering Women to Thrive

    In this episode, I sit down with three inspiring women shaping the future of tech sales: Sunny McPhillips, Kate Basten, and Natasha Lambert. From navigating male-dominated spaces to championing diversity and inclusion, this candid conversation dives into the unique challenges and opportunities women face in the tech sales industry. The guests share their journeys, revealing how they "fell into" the world of sales and turned unexpected beginnings into thriving careers. Whether you’re just starting out or looking to level up, this episode is packed with relatable stories, actionable advice, and a celebration of women breaking barriers in tech sales. In this episode, we discuss: The power of mentorship and why it’s essential for career growth How diversity in teams sparks innovation and stronger problem-solving Standing out as a woman in a male-dominated industry Balancing personal and professional goals while achieving career success The importance of backing yourself and staying agile in your career Key Takeaways: The Value of Mentorship: Seek guidance, give back, and embrace both formal and informal mentorship opportunities. Diversity Drives Success: Diverse teams bring unique perspectives, which lead to better outcomes and enriched workplace cultures. Standing Out Matters: Harness your individuality—whether it’s through your name, your experiences, or your approach to problem-solving. Flexibility is Key: From navigating parental leave to embracing part-time leadership roles, creating space for flexibility can transform the workplace. Back Yourself: Believe in your abilities, trust your instincts, and don’t shy away from showcasing your achievements. By the end of this episode, you’ll feel inspired to embrace your unique journey, seek out mentors, and champion diversity in your own sales career. Tune in to discover how these incredible women are making their mark in tech sales—and how you can too! PARTICIPANTS BRIEFS Sunny McPhillips - Connect with Sunny on LinkedIn HERE Sunny McPhillips is a dynamic professional in the IT distribution sector, currently serving as a Vendor Manager at Nextgen Group. With a background in visual communications, she transitioned from marketing roles to vendor management, bringing a creative and people-centric approach to her work. Sunny's journey reflects her adaptability and passion for fostering strong relationships within the tech industry. Kate Basten - Connect with Kate on LinkedIn HERE Kate Basten is the Go-To-Market Business Manager for Australia and New Zealand at Arista Networks. Her career began in recruitment before moving into IT distribution, where she held various roles that showcased her versatility and leadership. Kate's experience spans over a decade, during which she has developed a deep understanding of the tech sales landscape and a commitment to driving market strategies. Natasha Lambert - Connect with Natasha on LinkedIn HERE Natasha Lambert is a District Sales Manager at Palo Alto Networks, leading a team of eight in the cybersecurity sector. Starting her career in dispatch and receipt, she progressed through partner, distribution, and vendor roles, eventually specializing in cybersecurity. Natasha's extensive experience and leadership skills have been instrumental in her success in the tech sales industry.

    48 min
  5. 12/09/2024

    Why I Never Reconfirm Meetings (and How It Works for Me)

    To Reconfirm or Not? My Honest Take on Meeting Etiquette Welcome back to Sell Like You! In today’s episode, I’m diving into a topic that sparked some serious debate on LinkedIn: reconfirming meetings. After running a poll, I realized I wasn’t alone in my thoughts—and I can’t wait to share my approach and the insights we uncovered. Here’s the thing: I never reconfirm meetings. If it’s in my calendar, it’s happening. For me, reconfirming feels like giving the other person an out. But, full disclosure, there’s one exception—I’ll reconfirm if I’m secretly hoping they’ll reschedule and give me some time back. (Yes, guilty as charged!) Here’s what the poll revealed: 69% of respondents agree—no reconfirmation needed if it’s already accepted. 23% prefer to send an email reminder 24-48 hours before. Just 3% make a call, while 5% use other methods like Outlook notifications. This episode is packed with my personal experiences and strategies for managing meetings effectively: Trust the Calendar: Your calendar is your best friend. If it’s booked, it’s happening. Set Clear Next Steps: Always wrap up meetings with specific follow-ups and a time for the next conversation. Test and Learn: If you usually reconfirm, try skipping it for a month and see if it saves you time or reduces no-shows. I also dive into exceptions for long-term bookings (think months out) and high-profile clients. Even then, I recommend setting expectations and using tools like automated reminders to keep things simple. If you’re still unsure, think about this: reconfirming could be costing you valuable time. And let’s face it—if someone doesn’t plan on showing up, they probably weren’t going to tell you anyway. So, what’s your approach? Do you reconfirm, or are you team “trust the calendar” like me? Let me know—I’d love to hear your thoughts! For more tips, resources, and insights, head over to Your Sales Co. Thanks for listening, and as always, happy selling!

    10 min
  6. 12/02/2024

    Closing Strong: Preparing for Year-End Sales Success

    December can be a tricky time for sales, but it’s also full of opportunities—if you approach it the right way. In this episode of the Sell Like You podcast, I share practical tips to help you reframe your mindset, make the most of the holiday season, and prepare for a strong start in January. Whether you’re feeling the December scaries or looking for ways to help your team stay motivated, I’ve got you covered with actionable advice to keep momentum going. What We Cover in This Episode: Mindset is Everything: Why the way you think about December directly impacts your results. If you believe no one wants to buy, you’re already setting yourself up for challenges. Leverage Warm Leads: December is the perfect time to reconnect with prospects who’ve already engaged—through events, downloads, or past inquiries—and reignite the conversation. Plan Ahead for January: Not all deals will close or get traction in December, but now is the time to lock in meetings and opportunities for the new year. This proactive approach sets the stage for success. Industry-Specific Timing: Every industry operates differently around the holidays. Understanding your clients’ timelines, school holidays, and leave schedules will help you better align your outreach. Supporting Your Team: As a sales leader, your team’s energy and motivation will reflect your own. I share how to keep them focused on activities (like fact-finding and pipeline nurturing) when outcomes feel harder to achieve. Practical Tips from the Episode: Use December to qualify leads and identify roadblocks before they arise. For deals that need to close now, align your offer with your prospect’s priorities and the impact of timing. If a lead isn’t ready to act, secure a follow-up for January to keep the conversation going. As I always say, “Every month is a great time to sell when you’re prepared.” December might not be the easiest month, but it’s full of opportunities for those who know how to approach it. 🎧 Tune in to this episode for tips to shift your mindset, energise your team, and make the most of the holiday season. Let’s end the year on a high and gear up for an even better start to January!

    9 min

About

Welcome to Sell Like You, the podcast that's here to revolutionise your approach to sales. I'm Harriet Mellor, your host, Sales Coach, Consultant, Entrepreneur, and founder of Your Sales Co.  Over 17 years, I've empowered hundreds of global companies, including my own, to skyrocket their revenue and qualify more leads using simple, effective strategies. In this podcast, I'll peel back the curtain on my journey from zero to generating $10 million annually, sharing how I built and sold a multi-six-figure business in under 3 years. Whether you're aiming for $10k months or eyeing 8-figure growth, I've got you covered with proven methods that deliver results. Join me each week for actionable tactics and strategies to boost lead generation, attract dream clients, and close more deals—without relying solely on marketing; I'll share how to sell like you!  And here's the best part: nothing is off-limits. I'll spill all my secrets and introduce you to top-notch guests who are crushing it in business and sales. Because as they say, your net worth is your network. If you're ready to dive deep, think big and achieve more, hit that subscribe button now.  And for instant sales insights and tips, be sure to connect with on LinkedIn 'Harriet Mellor'. Let's make your sales dreams a reality.

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada