160 episodes
The Builder Nuggets Podcast Duane Johns & Dave Young
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- Business
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4.9 • 34 Ratings
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Listen to The Builder Nuggets Podcast where builders and remodelers share the elements of success needed to transform your business into a valuable asset that thrives using less of your time. Discover how to predictably scale your business, free yourself from day to day operations and develop your exit strategy and legacy.
Duane Johns and Dave Young will show you how to build a thriving business that allows you to spend more time doing what you love. Enjoy the stories, strategies and tactics that have helped hundreds of contractors like you build better lives.
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Customer Lifetime Value
Doors and windows complete every home, and today’s guest knows first hand how competitive the market is for selling these products. Alan Lockuff, Business Development Manager with Andersen Windows and Doors, shares the benefits of a good company culture, building a strong team, and investing in business development. Even large companies had to build a strong foundation in order to thrive.
Show highlights include:
04:00 Alan’s Background
06:55 Andersen Windows and Doors: Changes and Focus
10:15 Identifying Ideal Customers
11:35 Providing Value Beyond Price
14:30 Delivering a World-Class Customer Experience
18:20 Building a Strong Team
25:00 The Importance of Involvement in Associations
31:00 Moving for Your Job
35:35 Outlook for 2024 and Beyond
37:35 Excitement for the Year Ahead
40:22 How to connect and what’s coming up next?
You can learn more about Alan at alan.lockuff@andersencorp.com or at ttps://www.andersenwindows.com/.
Social media:
LinkedIn - https://www.linkedin.com/feed/
Youtube - https://www.youtube.com/@andersenwindows
Instagram - https://www.instagram.com/lockcuff.alan
Or hit us through our Contact Page at https://buildernuggets.com and we’ll make a personal introduction.
To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.
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It’s a Big Small Industry
Distribution partners are integral to the custom home building and remodeling industry, and today’s guest is no exception. Scott Thomas, Director of Sales at Parksite, originally started in the industry as a Tyvek specialist before working his way up. Today he joins us to share his thoughts on the value of distribution partners, the newest industry products, and the importance of building strong relationships.
Show highlights include:
00:00 Introduction and Background
02:34 Scott's Journey in the Building Industry
03:24 Transition to Consulting and Salesforce
05:00 Starting and Selling a Consulting Company
06:00 Entrepreneurial Roots and Education
09:20 Return to Parkside and Reasons for Coming Back
11:02 Overview of Parkside and Scott's Role
12:45 Value Provided by Distributors
21:20 Trends and New Products in the Industry
23:43 Focus on Sustainability and Green Products
26:40 Impact of the Pandemic on Distribution
29:52 Importance of Face-to-Face Relationships
32:40 Building Loyalty and Allegiance
34:48 Creating a Strong Team and Delivering a Great Experience
36:18 Future Plans and Excitement
39:50 How to connect and what’s coming up next?
You can learn more about Scott at https://www.parksite.com/.
Social media:
LinkedIn - https://www.linkedin.com/today/author/scottthomas08/
Or hit us through our Contact Page at https://buildernuggets.com and we’ll make a personal introduction.
To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers. -
Your Brand is Your Foundation
Standing out in a crowded industry, especially one that struggles with a poor reputation is an age old problem for business owners in the construction field. Building a brand is the foundation for growing your business into something that employees are proud to work for, and clients are proud to work with. Today, Natalie Harper joins the show to share her best tips for success when it comes to not only standing out - but standing up for something bigger.
Show highlights include:
2:50 Natalie’s start in PR and all about hockey
5:50 Getting started in marketing
8:50 Fundamentals of building a brand
11:25 How to build a foundation
14:11 Investing in knowing who you are early on
17:22 Like attracts like
21:14 Five C’s
26:20 Identifying which communities are important
30:05 What have the best brands done well to be successful?
32:14 Is it what you build or how you build it?
34:30 Your personal brand vs. the company brand
42:20 What have you learned from working in the custom construction industry?
51:20 Appreciate each other and your partners
54:35 How to connect and what’s coming up next?
You can learn more about Natalie at https://www.harperpr.com. Get inspired at alairmagazine.com.
Social media:
LinkedIn - https://www.linkedin.com/in/natalieharperpr/
Instagram - https://www.instagram.com/harper_pr/
Facebook - https://www.facebook.com/HarperPR/
Or hit us through our Contact Page at https://buildernuggets.com and we’ll make a personal introduction.
To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.
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The Customer Experience
Today’s episode features a familiar voice. To kick off Season 4 we’ve brought back the annual favorite - Steve Barkhouse, owner of Amsted Design|Build. This year we’re treating you to his company’s step by step process for delivering the ultimate customer experience during a custom home building or renovation project. If you’ve been struggling as the industry has shifted from the ease of the pandemic building boom to what it is today - this is an in-depth look at what’s working and why it works.
Show highlights include:
2:00 What’s happened in the last year?
3:00 Homebuilders and remodelers are no longer order takers
4:05 Shifts in the permit market
6:10 Defining the client experience plan
11:00 How did you design the experience?
12:55 The first real touch
16:33 The In Home Consultation
22:45 A modest investment of time and professionalism
25:22 Diving into development
27:00 Presenting to the client and design agreement
29:37 Helping clients understand budget in the current economic climate
35:15 Having fun and signing the contract
36:48 Handoff process
39:30 Discovery After Demolition
41:30 Trusted advisors and solid teamwork
44:10 Electrical walk throughs are important
44:50 Critical 10 - the last ten percent
47:10 Completion date, payment, and celebration meeting
53:50 How to connect and what’s coming up next?
You can learn more about Steve at https://www.amsted.ca/.
Social media:
LinkedIn - https://www.linkedin.com/in/stevebarkhouse/?originalSubdomain=ca
Or hit us through our Contact Page at https://buildernuggets.com and we’ll make a personal introduction.
To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.
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Best of 2023
It’s the end of 2023 and today Duane and Dave recap some of the most memorable moments from Season 3. This highlight reel revisits a few of the best nuggets from this year. We hope to hear from our Builder Nuggets community what you took away, and what you’d like to hear more of in the future. Reach out on our social links below or visit our website.
Show highlights include:
3:15 Ep 146 with Sam Rashkin
7:15 Ep 145 with Steve Arneson
11:05 Ep 109 with PJ Antonik
13:15 Ep 120 with Rob Cecil
16:50 Ep 122 Sabrina Starling
20:10 Ep 105 with Steve Barkhouse
22:40 Ep 126 with Gord Cooke
25:55 Ep 152 with Cheryl Hickey and Justin Thompson
30:05 Ep 140 with Mark Richardson
33:40 Ep 140 with Meghan Billings
37:50 Ep 155 with Chris Thomson
41:22 Reach out with your thoughts for Season 4
You can learn more about the show at https://buildernuggets.com.
Social media:
LinkedIn- https://www.linkedin.com/in/duanejohns
Instagram - https://www.instagram.com/buildernuggets/?hl=en
Facebook - https://www.facebook.com/buildernuggets/
Podcast - https://podcasts.apple.com/us/podcast/the-builder-nuggets-podcast/id1532287154
To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers. -
Be Your Word
Becoming successful doesn’t happen alone. It often takes support and mentorship - two things which can be difficult to find and cultivate. Our guest today is Chris Thomson, Head Coach at Student Works, who helps young entrepreneurs become successful business owners. He joins us to share his goal of creating 1000 millionaires, and his building blocks for making it happen.
Show highlights include:
3:05 Chris’s background
4:38 Studentwork’s mission
7:13 How to collaborate and build a mastermind
11:05 How do we hold people accountable?
16:30 Is there ever resistance?
19:45 Recruiting to attract top talent
25:47 Success stories and 1000 Millionaires
30:00 How do you start on this path?
34:45 What do graduates go on to do?
38:50 Where do your coaches come from?
42:20 Has the program ever negatively impacted a student’s schooling?
45:50 How to get in touch and What’s coming up next?
You can learn more about Chris at https://www.studentworks.com or at cthomson@studentworks.com.
Social media:
LinkedIn- https://www.linkedin.com/in/chris-thomson-swp/
Podcast - https://podcasts.apple.com/ca/podcast/leaders-of-tomorrow-podcast/id1448651718
Or hit us up through our Contact Page at https://buildernuggets.com and we’ll make a personal introduction.
To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.
Customer Reviews
Meg & Co Designer Homes
This podcast is the absolute best if you want to learn from the best in construction. So grateful for the information they provide!!!
Great Resource
I love the broad range of content this show puts on, as a Homebuilding consultant I encourage my clients to add this show to their toolbox as a way to grow their business and challenge how they think. Big thanks to the Nugget Team for connecting and making this happen.
Valuable and Spot On
Great pod, and I’m not a builder or remodeler but continue to find incredible wisdom nuggets for business, property, and life.
Met Dave at a Mastermind and was impressed enough to track down his work, and you know how impressed you need to be to do that these days.
Love this pod and understanding more about the contractors I get to work with and the important business of scaling across industries.
Thanks for this valuable resource