The Future of Insurance

Bryan Falchuk

For over a century, the Insurance industry has stood by people at the worst moments of their lives, and kept the risk of these moments from standing in the way of people pursuing their dreams. But the industry, and the demands of the people we serve, are changing. The Future of Insurance podcast brings you thoughts from leaders from across the industry to help inspire and inform how we can all help evolve into the future. Brought to you by Bryan Falchuk, industry veteran and author of the best-selling series, "The Future of Insurance: From Disruption to Evolution"

  1. Kyle Nakatsuji, Founder & CEO, Dearborn Labs

    6D AGO

    Kyle Nakatsuji, Founder & CEO, Dearborn Labs

    Episode Info Kyle Nakatsuji is the Founder and CEO of Dearborn Labs and Clearcover. He joined the show during Season 1 to talk about Clearcover (which is the subject of one of the case studies in The Future of Insurance – Volume II. The Startups). He rejoins the show to share about their latest venture, Dearborn Labs. Here is the detail on the launch of Dearborn Labs from their press release: Clearcover, Inc. Launches Dearborn Labs to Deploy Production AI Inside Carriers and MGAs  Backed by nearly a decade of proven results, the firm's AI concierge model designs, builds and deploys customized AI infrastructure into insurers' existing operations to eliminate fragmented pilots  CHICAGO, March 5, 2026 — Clearcover, an AI-native auto insurance carrier, today announces the launch of Dearborn Labs, a forward-deployed AI practice that builds and operates AI systems inside property and casualty insurance carriers and MGAs.  "Most carriers have already invested in AI. The problem isn't the tools," said Dearborn Labs Founder Kyle Nakatsuji. "It's that the landscape changes faster than any single solution can keep up with, and nobody's connecting the data and context across operations to make those tools compound. That's not a software problem. It's an operating problem."  Unlike traditional SaaS, Dearborn Labs adds an operational layer to customize AI within a company's unique model, driving measurable business outcomes.  "We don't hand over a strategy deck. We deploy into your operation and ship production systems in weeks," said Nakatsuji, adding that modern insurers need to turn isolated AI capabilities into a growth engine. "Your claims data should make your underwriting smarter. Your underwriting context should shape your distribution. We build the infrastructure that makes that happen."  While the insurance industry has invested heavily in AI, most carriers and MGAs have not yet seen system-level returns.  Nakatsuji's team at Clearcover integrated AI into nearly every core function of daily production across multiple states and significantly improved results: Over 90% of claims intake runs through AI agents, 93% of policies are bound digitally and claims handling operates at three times the efficiency of traditional carriers. Episode Overview: Clearcover's Tech Foundation: Built on a decade of tech innovation for better customer experiences and efficiency in insurance. Dearborn Labs' Mission: A new venture focused on helping insurers adopt AI, offering a hybrid service and technology approach. Urgency of AI Adoption: The current AI advancements necessitate immediate action; waiting means falling behind. Beyond Off-the-Shelf Solutions: Dearborn Labs focuses on tailored AI strategies and team deployment, not just software sales. The Critical Data Layer: Effective AI requires a unified data foundation to provide context across all business functions. Incremental Steps, Exponential Gains: While the industry is incremental, AI allows for rapid progress and significant results. AI as "Employees": AI agents can act as specialized "staff," drastically changing operational efficiency and economics. Future Uncertainty, Present Action: The pace of AI change is unprecedented, making immediate engagement crucial for future relevance. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    29 min
  2. Megan Linkin, Head of Parametric Nat Cat Americas, Swiss Re Corporate Solutions

    MAR 31

    Megan Linkin, Head of Parametric Nat Cat Americas, Swiss Re Corporate Solutions

    Episode Info Dr. Megan Linkin is the Head of Parametric Nat Cat Americas for Swiss Re Corporate Solutions, based in New York City.   She has extensive expertise in parametric and structured insurance and reinsurance solutions.  Megan's primary responsibility is the origination, development, structuring and underwriting of parametric insurance solutions that protect corporates and governments against losses incurred due to natural catastrophes or other disruptive events. Before joining CorSo in 2019, Megan worked for Swiss Re's Public Sector Solutions team, focusing on the development of insurance products to address the unique financial needs of public sector entities, from federal governments to municipal service providers. Prior to re-joining Swiss Re in 2012, she worked as a weather derivative underwriter and catastrophe bond analyst at Allianz Risk Transfer, structuring weather solutions for the energy, agricultural and tourism industries. Between 2008 and 2011, she was an atmospheric perils specialist for the Swiss Re Cat Perils team; her responsibilities included assessing the insurance risk posed by hurricanes, tornadoes, hail and winter storms globally and developing pricing tools and techniques for underwriters, actuaries and insurance-linked security traders.    Megan has designed several award-winning parametric insurance solutions, such as Swiss Re STORM, awarded the Business Insurance Insurtech Initiative of the Year in 2020, and Swiss Re HAIL, awarded the Business Insurance Innovation Award in 2021, and Inside P&C's Underwriting Initiative of the Year in 2022. She is one of Swiss Re's experts on climate change science, natural catastrophes and the innovative insurance solutions that exist to address them.  Megan has given invited presentations to the state of New Jersey, the New York Academy of Science, Rutgers University, and the University of Maryland. Her manuscripts have been published in Climatic Change, the Journal of Climate and Weatherwise magazine; she has also authored publications that assess the present-day financial impacts of the 1821 Norfolk-Long Island hurricane and Hurricane Andrew.  Megan was profiled by the New York Times in 2010 and NJ Biz in 2013, and has been interviewed by NBC News, the New York Times, the Washington Post, the Wall Street Journal and Huffington Post.  She has testified before the United States Senate regarding the impacts of climate change on the insurance industry, and has appeared on The Weather Channel. Megan was named one of Reactions Rising Stars of the insurance industry in 2014.  Megan received her Ph.D. and Masters of Science in atmospheric and oceanic science from the University of Maryland and graduated magna cum laude from Rutgers University with a Bachelor of Science in meteorology and a minor in mathematics. She received her Certified Consulting Meteorologist Seal from the American Meteorological Society in February 2013. She is an active member of the American Meteorological Society, the American Geophysical Union and the New Jersey Climate Adaptation Alliance.  Episode Overview: Introduction to Parametric Insurance Parametric insurance is a type of index-based insurance where payouts are determined by the intensity of an event rather than the actual incurred loss. This pre-agreed value policy uses specific event metrics to trigger claims. Background and Evolution The concept of parametric insurance has roots in weather derivatives from the late 1990s. Initially focused on natural catastrophe risks like hurricanes, tornadoes, and hail, it has evolved significantly. Swiss Re, with its deep involvement in this space for over 15 years, has seen a shift towards insurance contracts rather than purely derivatives. Parametric Insurance for Governments and Corporations Parametric insurance has resonated with government buyers due to their role as first responders and insurers of last resort after natural disasters. It provides a mechanism to cover immediate costs like infrastructure repair and emergency responder salaries, which traditional policies often don't address. In the late 2010s, after significant hurricane activity, there was a surge in interest from the corporate sector, particularly in hospitality and heavy industry, highlighting the value of parametric solutions for business continuity. How Parametric Insurance Works as an Insurance Policy While distinct from traditional insurance, parametric policies function as insurance contracts. They require a proof of loss and include a broad definition of "ultimate net loss" to encompass direct or indirect, physical or financial losses traceable to the event. Clients attest that their incurred losses exceed the parametric payout, ensuring there's no windfall. The triggers are set to cover catastrophic and disruptive events, aligning with the core purpose of natural catastrophe insurance. Addressing Skepticism Initial skepticism often labels parametric insurance as gambling. However, modern parametric policies, developed with dedicated underwriters and product designers, work closely with clients to understand their historical losses and pain points. This ensures that triggers are set at intensities that allow clients to recover funds for actual losses, including business interruption and pre-event expenditures made for resilience. Expanding Perils and Future Growth While hurricanes and earthquakes are the most recognized perils for parametric insurance, the market is expanding: Severe Convective Storms: Parametric coverage is now available for hail and tornadoes, supported by data providers offering hail footprints and tornado track information. Flood: Addressing flood risk parametrically has been a challenge due to its various causes (nor'easters, hurricanes, rainfall, river flooding). However, advancements in satellite technology and data analytics are enabling parametric flood solutions. Emerging Areas: Concepts are being explored for other event types, potentially leveraging data on flight traffic, restaurant foot traffic, and hotel bookings to assess disruption. Key Requirements for Parametric Insurability For an event to be insurable on a parametric basis, it must meet three key criteria: Randomness: The event must be a random, external shock. Independent Data Provider: A reliable, independent entity must provide consistent data on event intensity or monitoring. Modelability: The probability of a given event intensity must be determinable, either through stochastic catastrophe models or long historical time series. Future Outlook and Holistic Risk Management Parametric insurance is seen as a vital tool for managing increasingly complex and interconnected global risks. It can complement traditional insurance to provide solutions for supply chain disruptions and contingent business interruption. The industry is encouraged to embrace innovation and develop new solutions to address evolving exposures. Parametric insurance is not an "either/or" solution but a valuable component of a holistic risk management strategy, enhancing client resilience when paired with traditional coverage. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    23 min
  3. More Sales Advice with Bryan Falchuk

    FEB 24

    More Sales Advice with Bryan Falchuk

    Episode Info On the back of getting some less-than-great sales outreach on LinkedIn, I thought it would be a great moment to share some more sales advice for startup founders and service or solution providers out there looking to sell into or partner with insurers. This is a follow up the episode I did in Season 7 on the subject, which you can check out at https://future-of-insurance.com/podcast/vendoradvice/.  I'll also be taking a few weeks off from posting new episodes of the show, which makes a great chance for you to catch up on the back catalogue of episodes from all 7.5 seasons (there are 190 episodes of this show so far!). Also, if you're interested in claims or the complexities of coverage discussed in a really entertaining and educational format, check out What's The Scenario from PLRB, available on PLRB's website (membership required), or free for anyone on all the top podcasting platforms and in video format on YouTube. Episode Overview: Key Principles: Industry Foundation: Insurance is a caring, people-driven industry. Genuine intent to help is crucial. Clarity Over Buzzwords: Avoid vague language and jargon ("next generation solutions," "AI"). Be specific about the problem you solve and your solution. Respect Time: Generic, time-wasting outreach is detrimental. Be upfront, honest, and clear. Authenticity Wins: Genuine, dedicated individuals who focus on solving real problems build impactful businesses. Relationship Driven: Success in insurance relies on trust and authentic connections. Actionable Advice for Sellers: Clearly state the problem you solve and your solution. Be direct and avoid unnecessary buzzwords. Communicate genuinely and respectfully. Understand your audience's needs. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    16 min
  4. Wayne Slavin, Co-Founder & CEO, SURE (Return Visit)

    FEB 17

    Wayne Slavin, Co-Founder & CEO, SURE (Return Visit)

    Episode Info Wayne Slavin is the CEO and Co-Founder of Sure, a VC backed insurtech startup. Prior to Sure he was the VP of Product Management at Tapingo, TechCrunch's Most Innovative Company of 2013. His other past projects and companies include NetStumbler, a consumer app with more than 1.5 billion downloads, the Barnes & Noble Nook eBook reader, Buddy Media (now part of salesforce), and BackupRight the enterprise SaaS company he sold in 2012. He has a Masters Degree from Columbia University. You can see Wayne from his appearance on the show in April of 2024 in the final episode of Season 5. Episode Overview: SURE's Role: SURE provides the technology infrastructure and services that enable large brands, including Fortune 500 companies and major auto manufacturers, to launch and manage their own digital insurance businesses. This allows these brands to control the customer experience and build long-term, durable insurance operations. Embedded Insurance: The trend of "embedded insurance" is driven by the fact that insurance is often a necessary component of a core product (like cars or homes) or can be a friction point in a sale. Companies are recognizing the value of offering insurance directly to their customers to enhance the overall experience and capture economic benefits. The "One-Stop-Shop" Vision: Many large consumer brands aim to be a comprehensive provider for their customers, whether it's for car ownership, homeownership, or financial well-being. Insurance is a natural extension of this strategy, allowing them to create a complete ecosystem around their core offerings. Structural Advantage: Brands that already have a customer base have a significant advantage. Acquiring these customers for insurance purposes costs them next to nothing, giving them better economics than external insurance providers. Evolution of SURE: Over the past year, SURE has focused on helping its partners achieve "permanence" in their insurance offerings. This means enabling them to build stable, long-term insurance programs that are not subject to the fluctuating appetites or market conditions of traditional insurers. Challenges for Traditional Insurers: The existing insurance industry has had ample opportunity to improve its technology and customer experience but has largely failed to do so. This has created an opening for new models. The "Build vs. Buy" Dilemma: While some companies attempt to build their own insurance carriers, this is capital-intensive and distracts from their core business. Partnering with a third-party carrier often results in a loss of control over customer experience and technology, leading to suboptimal outcomes. SURE's Sweet Spot: SURE offers a middle ground, enabling brands to have their own differentiated insurance programs with control and economic upside without the need to become full-fledged insurers or rely on inadequate partnerships with traditional carriers. Speed to Market: SURE can bring partners to market with approved insurance products in as little as 90 days, or even faster for simpler offerings, demonstrating a significant advantage over the lengthy internal development times typical for such initiatives. Industry Inertia: The insurance industry often suffers from a lack of incentive for long-term growth and innovation. Decisions are often based on avoiding blame (omission vs. commission) rather than proactively pursuing new opportunities. This makes it difficult for established players to adapt to new models. The Future of Insurance Distribution: The future will likely involve insurance being more deeply integrated into the customer journey, moving away from discrete purchases and towards seamless, embedded solutions. The current models of comparison engines and traditional carrier partnerships are becoming less relevant. Investor Appetite: There is a significant appetite from investors like private equity and sovereign wealth funds for insurance-like returns, especially for well-defined, scalable programs that leverage existing customer bases. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    43 min
  5. Juan Garcia, Co-Founder & CEO, Tuio

    FEB 10

    Juan Garcia, Co-Founder & CEO, Tuio

    Episode Info Juan García is one of the Co-founders of Tuio, a next-generation insurer built from the ground up with artificial intelligence at its core. Tuio's ecosystem of AI agents — including Leia, Watson, Lisbeth, Sonia, and George — now automate over 80% of customer interactions and 85% of simple claims, showing how AI can rebuild trust in financial services through transparency and efficiency. Juan oversees Tuio's brand, growth, and product strategy, blending design thinking with operational rigor to create a customer experience that feels more like modern software than traditional insurance. Before founding Tuio, he spent 20 years helping companies scale at the intersection of technology and finance — including leadership roles at Monitor Deloitte and global experience in affinity insurance distribution (e.g., Orange Seguros). A telecommunications engineer and La Caixa Fellow, Juan holds an MBA from London Business School and CEIBS. Juan García is co-founder and Co-CEO of Tuio, Spain's 100% digital, AI-native insurer creating next-generation insurance solutions for a customer-centric, tech-driven world. Under his leadership, Tuio has rapidly scaled from a garage startup into a multi-million euro fintech-insurtech raising major backing and redefining what "insurance" means for the digital generation. Juan García brings a unique blend of telecommunications engineering, strategic consulting and startup leadership to his role at Tuio. With a passion for transforming legacy industries through technology, he embarked on the mission of reinventing insurance in an age of artificial intelligence, mobile-first expectations and subscription business models. In early 2021, alongside fellow co-founders José María Lucas and Asís Pardo, Juan helped launch Tuio from its earliest phase — from conception in a garage to its market launch just months later.  The vision: build an insurer designed for the digital era, not a legacy insurer digitized. Tuio's model under Juan's leadership is built on three pillars: 1) products designed for digital-native customers (clear policies, subscription-style terms, self-service); 2) technology and automation as core operations, where AI handles everything from underwriting to chats and claims; and 3) a socially-aware business model, with transparency, accessible language and customer alignment built into the value proposition. Under Juan's aegis, Tuio closed a significant €15 million financing round (in 2024) led by major investors including BlackRock and MassMutual Ventures, signaling strong investor confidence in the business model. He has repeatedly spoken about achieving unit-economics advantaged positions: Tuio is approaching profitability by keeping customer acquisition costs low and lifetime-value comparably high. Episode Overview: Company Snapshot: Founded mid-2020, launched November 2021. Serves ~100,000 customers with ~€15 million in premiums. Focuses on personal lines: household, term life, auto, pet, health, travel. Operates as the MGA for all products. Tuio's InsurTech Differentiator: Beyond Process Fixes: Moves beyond early InsurTech's focus on efficiency to fundamentally re-engineering insurance. Targeting Underserved Segment (25-55): Addresses this demographic's demand for digital-first, self-service experiences. Sustainable Growth Model: Rejects "grow at all costs"; prioritizes healthy margins and controlled loss ratios over rapid, unprofitable expansion. Challenging Traditional Playbooks: Proves that a focus on profitability and underwriting is key, even for newer entrants. Key Innovations & Strategies: Proprietary Customer DNA: Collects 100+ non-traditional data points continuously. Example 1 (Device Type): iPhone/MacBook users have ~10% higher claims for stolen goods; this insight influences pricing. Example 2 (Onboarding Behavior): Customers who scrutinize specific coverages during sign-up are flagged for closer review during claims, detecting potential fraud. AI-Powered Claims Management ("Watson"): Handles non-deterministic claims processes effectively. Analyzes customer DNA, policy data, claim history, and more. Performs severity, urgency, and duplication analysis. Assigns confidence levels and escalates high-risk decisions to human adjusters. Transforms claims from a cost center to a "data flywheel." Direct-to-Consumer Model: Operates largely as a direct writer (~60% in the US, ~98% in Spain for new sales). Believes in the value of direct customer relationships for data insights. Acknowledges the role of mediation but focuses on a segment that appreciates their model. Direct model exposes unique challenges like immediate claim filing post-policy purchase, which their data analysis helps mitigate. Claims Processing Excellence: Superior Loss Ratios: Household insurance loss ratio is 55% (vs. 15-115% market average in Spain), aiming for 19% by year-end. Human-Centric Automation: Automation supports, but does not replace, human adjusters for critical decisions. Next Best Action System: Guides adjusters through complex claims processes. Claims as a Data Source: Leverages claims data to refine underwriting and fraud detection. Focus on Non-Deterministic Nature: Recognizes that claims are not linear and requires flexible AI, not rigid rule-based systems. Future Vision: Southern European Champion: Expanding from Spain into Portugal, France, Italy, and Greece. Leveraging Tech Stack: Utilizing their efficient operational model to enter and scale in less competitive markets. Proving Profitability: Demonstrating that Southern European markets can be highly profitable for InsurTech This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    34 min
  6. Neil Harrison, Global Head of Claims, Willis

    FEB 3

    Neil Harrison, Global Head of Claims, Willis

    Episode Info Neil Harrison joined Willis in April 2024. He is Global Head of Claims, and a member of the company's Global Executive Team. Neil is based in New York. At Willis, Neil oversees all aspects of the company's claims propositions, services and solutions and participates in client, carrier management and innovation activities. Neil leads a group of 1400 claims professionals across all geographies, all lines of business and all client segments. The breadth and depth of Neil's role illustrate the importance Willis places on claims within the company's client and market facing propositions. Prior to joining Willis, Neil spent over 30 years at Aon and predecessor companies, serving in a series of global leadership roles across many aspects of the business. Neil was Global Chief Claims Officer at Aon from 2018 until joining Willis in 2024. His previous Aon roles included senior roles in client leadership, broking, risk consulting and risk technology activities. Neil started his career in London, and has at various times been based in Rotterdam, Chicago and New York. He has worked with clients and insurers around the world and has spoken at numerous industry events and conferences in, amongst other locations, US, UK, Australia, Canada, China, Colombia, Guatemala, India, Japan, Panama, Belgium, France, Germany, Netherlands, Spain, Singapore, South Korea, Sweden, Hong Kong, Philippines, Italy, Turkey, Argentina, Brazil and South Africa. Episode Overview: Claims as a Client-Facing Function: Willis views claims not as an operational back-office function, but as a crucial client-facing element that drives market propositions. This client-centric approach emphasizes achieving positive client outcomes. The Broker's Role in Placement: The claims organization plays a vital role in placement strategy by assessing carrier performance and ensuring the efficacy of policy wordings. This proactive approach helps avoid disputes and ensures clarity for clients. Navigating Complex Risks: The discussion highlights the increasing complexity of risks, driven by factors like climate change, cyber threats, and geopolitical instability. Harrison emphasizes the need for specialized expertise and a holistic view to manage interconnected risks. The Art and Science of Claims: Effective claims handling requires a blend of technical knowledge and "art," including empathy, relationship management, and clear communication. This human element remains critical, even with the advent of AI. AI's Evolving Role: While AI offers potential for efficiency and automation, its application in complex claims needs careful consideration. The focus remains on how AI can augment human expertise and improve client outcomes, rather than replacing them entirely. Client Lens and Outcomes: The overarching principle for Willis's claims team is the "client lens," ensuring all actions directly impact client outcomes, both financially and through superior service standards. Future Horizons: Looking ahead, the conversation touches upon the interconnectedness of global risks, the challenges of scaling specialization, and the evolving nature of insurance in response to technological advancements and geopolitical shifts. The Importance of Collaboration: A key theme is the need for collaboration between brokers, insurers, and clients, particularly in understanding how various policy wordings interact and ensuring comprehensive coverage for complex, multi-layered risks. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    30 min
  7. Jeff Radke, Co-Founder & CEO, Accelerant (Post-IPO)

    JAN 27

    Jeff Radke, Co-Founder & CEO, Accelerant (Post-IPO)

    Episode Info Jeff Radke is CEO and Co-Founder of Accelerant, a technology-fueled insurance platform that empowers MGUs to more effectively and confidently serve small and medium enterprises. He has spent his career working across all areas of the insurance value chain, from underwriting to reinsurance in global markets. Prior to Accelerant, Jeff spent a decade at Argo Group International Holdings, but he became frustrated with thelegacy system's antiquated technology and emphasis on maintaining their position in the value chain over doing right by the customer. This inspired him to co-found Accelerant to enable data-driven innovation and collaboration that puts customers first. Accelerant rebuilds the way that underwriters share and exchange risk to improve outcomes for everyone, with a focus on the SMBs that power our global economy and their niche insurance needs. Jeff was previously a guest on the show, and you can catch that episode here. Episode Overview: Accelerant's IPO Journey: Successful Public Offering: Accelerant completed its Initial Public Offering (IPO) in July 2025. Timing Was Right: Radke believes the IPO occurred at the opportune moment, as the business model had become clearly defined and demonstrable to investors. He suggests it couldn't have happened much sooner. Market Conditions: The market timing for the IPO was favorable. Long-Term Vision: The IPO supports a long-term strategy, with the company prioritizing a 5-10-15 year horizon rather than short-term quarterly results. This contrasts with some other tech IPOs that focus on immediate performance. Investor Communication: Transparency with investors about expectations is crucial, and the company runs the business for the benefit of its customers and platform participants. Learning Experience: The post-IPO period, including initial market reactions and earnings announcements, served as a valuable, albeit challenging, reminder to focus on running the business exceptionally well and managing investor expectations. Accelerant's Mission & Problem Solved: Addresses a gap in the market for specialized underwriting talent moving to MGAs without adequate support. Recognizes the shift of risk retention to larger insurance companies, leaving a need for capacity. The Accelerant Platform: Aims to be the "rails" for specialty insurance. Focuses on: Smooth, transparent data flow. Efficiently connecting MGAs to risk capital. Leveraging technology and AI for data analytics and portfolio management. Growth & Key Initiatives: Serves 265 MGA members and partners with 17 insurance companies and 90+ capital providers. Mission: An Accelerant-owned entity providing a safety net and support for underwriters transitioning to MGAs. Risk Exchange: Facilitates capital matching for underwriters, with a focus on long-term network effects and data growth. The Evolving MGA Landscape: MGAs are growing significantly faster than the broader industry. Technology is enabling specialization and a "handoff" model across the value chain. This disaggregation is a natural progression, mirroring trends in other industries. Specialized coverage is increasingly in demand due to the complexity of modern businesses. Addressing Industry Inefficiencies: Identifies high expenses in areas like claims, underwriting, and actuarial functions as a key challenge. Advocates for mutualizing these expenses through centralized, technology-driven platforms like the Risk Exchange. Contrasts this with the traditional model where many companies perform the same functions sub-optimally. Differentiating Accelerant: Focuses on long-term viability and underwriting expertise, not just hype. Prioritizes serving members and capital partners with a service-minded approach. Offers a more efficient and effective alternative to traditional and some other insurtech models. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    38 min
  8. David Chavern, President & CEO, ACLI

    JAN 20

    David Chavern, President & CEO, ACLI

    Episode Info David Chavern is President and CEO of the American Council of Life Insurers (ACLI) whose mission is to help Americans build financial security through every stage of life. ACLI's 275 member companies represent 93 percent of industry assets and provide financial protection products and services to 90 million families. In his first year in the position, Chavern led the charge in a major tax fight — delivering a win that positioned the industry for long-term success and growth. Now, amid rising costs and longer lives, he is elevating the industry's unique role in providing financial guarantees to Americans that can last for decades. Before joining ACLI, Chavern has built a career spanning 30 years in executive, strategic, operational and legal roles, including serving as the President and CEO of Consumer Brands Association, the trade association for America's $2.1 trillion food, beverage and consumer products industry. Chavern is a founding investor in several new companies and has been named in The Hill's "Top Lobbyists" and was one of the Washingtonian's "250 Most Influential People." He holds an undergraduate degree from the University of Pittsburgh, an MBA from Georgetown University and is a graduate of Villanova University's School of Law. He lives in Falls Church, Virginia with his wife and has adult children. Episode Overview: Role of ACLI ACLI serves as the primary trade association for life insurance carriers in the U.S., representing over 200 members and about 95% of the industry. The organization focuses on advocacy, lobbying, and telling the industry's story. Industry Challenges A significant challenge is the low level of understanding about the life insurance industry among the public and policymakers. The industry faces difficulties in conveying the breadth of its products beyond just term life insurance. Opportunities in the Industry The aging society presents opportunities, with many people transitioning from planning for retirement to entering retirement. Life insurance is uniquely positioned to offer long-term promises, which are increasingly valued. Future Outlook ACLI is investing in projects to better communicate the industry's role and contributions. The organization is also focusing on regulatory issues and new sources of capital. Importance of Insurance Insurance is crucial for enabling various life activities by mitigating risk. Without insurance, the cost of risk would be too high for individuals to bear, affecting their ability to start families, retire, or buy homes. Policy and Regulation The life insurance industry is state-regulated but also significantly impacted by federal policies, especially tax policy. ACLI works to ensure that both state and federal policymakers understand the industry's perspective. Conclusion David Chavern emphasizes the need for the industry to improve its communication strategies and adapt to evolving market conditions. The podcast concludes with a discussion on the importance of providing tools that give people a sense of safety and optimism about their future. Policy and Regulation The life insurance industry is state-regulated but also significantly impacted by federal policies, especially tax policy. ACLI works to ensure that both state and federal policymakers understand the industry's perspective. Conclusion David Chavern emphasizes the need for the industry to improve its communication strategies and adapt to evolving market conditions. The podcast concludes with a discussion on the importance of providing tools that give people a sense of safety and optimism about their future. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

    26 min
4.7
out of 5
7 Ratings

About

For over a century, the Insurance industry has stood by people at the worst moments of their lives, and kept the risk of these moments from standing in the way of people pursuing their dreams. But the industry, and the demands of the people we serve, are changing. The Future of Insurance podcast brings you thoughts from leaders from across the industry to help inspire and inform how we can all help evolve into the future. Brought to you by Bryan Falchuk, industry veteran and author of the best-selling series, "The Future of Insurance: From Disruption to Evolution"

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