The Handoff Trusted Health

In this season finale of The Handoff, Dr. Joni Watson sits down with Dr. Michael Jones, a regional director at Common Spirit Health and a leader in clinical informatics. With a rich background in nursing and health administration, Dr. Jones shares his strategies for managing change, building resilient teams, and leveraging data to improve patient outcomes. From preventing burnout in a 24/7 healthcare environment to mastering stakeholder engagement, Dr. Jones provides invaluable insights into the future of healthcare leadership. Listen in for a compelling discussion on the dynamic intersection of nursing, technology, and business.

Dr. Joni Watson welcomes Johnna Smith, the Chief Nurse Executive at Southern Illinois Healthcare St. Joseph Memorial Hospital. With a deep commitment to patient-centered care and operational excellence, Johnna has been a transformative leader in the healthcare sector. The discussion delves into how her organization fosters a culture of innovation, particularly through the lens of nursing and healthcare workforce stabilization. Johnna shares her strategies for engaging and developing the workforce through creative and inclusive idea generation and multidisciplinary teamwork. This episode provides a comprehensive look at practical approaches to workforce challenges, leadership in nursing, and fostering a collaborative and supportive work environment.

Dr. Joni Watson speaks with Ann Louise Puopolo, a venerated safety professional and former VP of enterprise patient safety at CVS Health. Anne Louise shares her extensive experience in patient safety, emphasizing the symbiotic relationship between quality healthcare outcomes and patient safety. She explores the crucial roles of data analysis, risk management, and creating a culture of transparency and accountability. Insights into medical malpractice and the importance of peer support programs are discussed, alongside strategies for engaging front-line staff in workflow design. Anne Louise also addresses the ongoing challenges in healthcare, such as workplace violence and the imperative of supporting healthcare workers.

Dr. Joni Watson has a profound conversation with Dr. Maurice "Mo" Brownlee, a board-certified HIV specialist and innovative leader in healthcare. Dr. Brownlee shares his transformative approach to healthcare through his development of the Wellness Homes of Chicago, which reimagines patient care environments as comforting, home-like spaces. His model emphasizes the importance of comfort and familiarity, removing traditional clinical barriers to make patients feel at ease and welcomed. He explains his commitment to equity in healthcare, providing equal treatment regardless of a patient’s financial or social status, and extending this inclusive philosophy to his staff as well. Dr. Brownlee’s work is driven by his personal experiences with healthcare disparities and his desire to create an inclusive environment where every patient and staff member feels valued and cared for. This episode explores how personal experiences can inspire profound professional changes that impact community health and wellbeing.

Dr. Joni Watson speaks with Dr. Brooke Baldwin, Senior Vice President and Chief Nursing Executive at Oregon Health and Science University Health Care. They explore Brooke’s leadership journey and her strategic vision for nursing, emphasizing professional growth, workforce challenges, and the development of guiding principles for the future. They go deep on Brooke's efforts to address complex healthcare dynamics and her commitment to fostering a resilient and thriving nursing community in various care settings.
 

Dr. Joni Watson goes deep into the heart of healthcare transformation through the lens of workforce strategy and the redesign of care delivery models. Our guests, Cheryl Denison and Tracy Breece, two nurse informaticists from Mercy Health, share their pioneering journey in leveraging cutting-edge technology and innovative data-driven solutions to enhance nursing workflows and patient care. The discussion revolves around Project ANEW project and its impact on Mercy Health's care delivery model, providing valuable insights into the challenges and triumphs of integrating clinical acumen with technological advancements. Cheryl and Tracy's personal experiences and perspectives shed light on the importance of strategic workforce planning and technological innovation in transforming health care delivery.