232 episodes

The Insurance Buzz shares top tips for Insurance Agents on how to maximize their entrepreneurial journey. Sales training tips, mindset, and motivation and learn from some of the best in the industry and experts in the field as they share what they have done to be successful as an Insurance Agent.

The Insurance Buzz Michael and Courtney Weaver

    • Business
    • 4.9 • 102 Ratings

The Insurance Buzz shares top tips for Insurance Agents on how to maximize their entrepreneurial journey. Sales training tips, mindset, and motivation and learn from some of the best in the industry and experts in the field as they share what they have done to be successful as an Insurance Agent.

    236: The 6 steps to Handle Rate Increase Calls

    236: The 6 steps to Handle Rate Increase Calls

     Ready to learn how to turn a potentially frustrating conversation about increased rates into more opportunities? In today’s episode, we are getting into the delicate art of handling insurance rate increase calls with grace and empathy. We share our step-by-step process to turn potentially contentious conversations into opportunities for education and understanding. We know how hard rate increase calls can be and by popular demand, we are here to share what has helped us gain the trust of our customers and reduce the stress for our agents. 


    HIGHLIGHTS
    01:45 Bridging the communication gap of the rate increase to lower stress for both consumer and agent. 
    04:00 Gracefully Empathetic is the heart of customer service.
    07:00 Raising rates, raising understanding: A strategic path for dealing with upset customers.
    18:30 Unlocking opportunities with clever ways to approach the “ask” with customers.
    22:15 Gaining a heart-centered business by cultivating genuine care for customers.



    RESOURCES + LINKS
    Watch the full episode on YouTube: HERE


    Join Thousands of Insurance Agency Owners and Build Your Business - With our Proven System Responsible for over 200 million in Insurance Sales! 
    FREE 7-Day Demo TRY NOW  
    Learn to Become a 6 Figure Life Insurance Producer HERE
    Train Your New Hire in Just 10 Days HERE
    Would you like more information on our programs BOOK CALL 
      Unlock the secrets to success in the insurance industry ORDER THE BOOK NOW!
     
    Connect Directly with Us:
    Text "BUZZ" to (816) 727-7610 to chat directly with Michael & Courtney 
       
    Share Your Feedback:
    Let us know what you loved about today's episode - leave us a google review! 


    FOLLOW
    Michael + Courtney: @mandcweaver
    Michael Weaver: @_michealweaver
    Courtney Weaver: @courtneyvie
    YouTube: Michael and Courtney Weaver

    • 25 min
    235: Using Tech to Maximize Efficiency, Increase Sales, and Improve Customer Experience with Kiki Johnson

    235: Using Tech to Maximize Efficiency, Increase Sales, and Improve Customer Experience with Kiki Johnson

    Have you ever tried to be a customer of your own agency? Have you ever tried to experience your agency as an employee? Today we are talking about the importance of the 360 degree view we should be taking of our business and how utilizing technology could really help streamline and elevate the experience from all aspects. Kiki Johnson is an expert at explaining the key to achieving your goals by selecting tech that could help increase sales and retention without adding undue burdens on the agency.  We were blown away by our conversation with Kiki and we can’t wait for you to listen to this episode chalked with a ton of pure gold advice. So get your pen and paper ready to take notes and let’s get excited about your business! 



    HIGHLIGHTS
    03:15 Enhancing the customer experience by using technology and how that helps both customer and agent. 
     04:45 The key to maximizing efficiency and create processes that flow.
    07:45 How important is it to personalize the experience for your clients?
    09:00 Ways to build your brand and customer loyalty.
    11:00 How apps can help give your customers a better experience.
    18:15 Don’t be afraid of technology - here’s how to leverage it to scale!
    23:00 Are you intentionally creating ways to strengthen your relationship with customers?
    24:45 The scary accident that inspired the app that is changing lives.
     
    RESOURCES + LINKS
    Watch the full episode on YouTube HERE

    Join Thousands of Insurance Agency Owners and Build Your Business - With our Proven System Responsible for over 200 million in Insurance Sales! 
    FREE 7-Day Demo TRY NOW  

    Learn to Become a 6 Figure Life Insurance Producer HERE
    Train Your New Hire in Just 10 Days HERE
       
    "Game Changer: Taking Your Insurance Agency To The Next Level" by Michael Weaver: Unlock the secrets to success in the insurance industry. ORDER NOW
     
    Connect Directly with Us:
    Text "BUZZ" to (816) 727-7610 to chat directly with Michael & Courtney 
       
    Share Your Feedback:
    Let us know what you loved about today's episode - leave us a google review! 


    FOLLOW
    Michael + Courtney: @mandcweaver
    Michael Weaver: @_michealweaver
    Courtney Weaver: @courtneyvie
    YouTube: Michael and Courtney Weaver


    Kiki Johnson on -
    Facebook
    Instagram
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    LinkedIn

    • 34 min
    234: How to Get Your Producers Selling More Instantly with 1 Simple Question

    234: How to Get Your Producers Selling More Instantly with 1 Simple Question

    What is your daily non negotiable? If you are unsure what you are or what they should even be or if you have the right non negotiable in place this whole episode was created for you. We are really breaking it down in today’s episode to inspire you to ask the right questions to gain the clarity you need to win! So thank you for joining us as we very passionately dive into our BIG 3 daily non negotiables created to set our team up for success!



    HIGHLIGHTS
    03:00 That secret sauce to become the agency with the most wins!
    04:00 How to lead with clarity and set your team up for success.
    05:00 Daily non negotiables that add up to massive wins. 
    12:00 Establishing clarity around how to win your day and add wins in your business.
    15:45 Asking the right questions leads to the right resolutions.
    17:00 Accomplishing more success as a team and enjoying the process.



    RESOURCES + LINKS
    Watch the full episode on YouTube HERE


    Get the playbook to become a 6 Figure Life Insurance Producer!


    Build your insurance business with our proven system - Weavers Sales Academy


    Order my book - 
    Game Changer: Taking Your Insurance Agency To The Next by Michael Weaver


    Text BUZZ to (816) 727-7610 to connect directly with us and share your favorites from the episode or learn more about upcoming events and challenges happening in our industry


    We’d love to hear from you - Leave us a google review! 


    FOLLOW
    Michael + Courtney: @mandcweaver
    Michael Weaver: @_michealweaver
    Courtney Weaver: @courtneyvie
    YouTube: Michael and Courtney Weaver

    • 20 min
    233: Mastering Delegation & Managing Multiple Agencies with Ulyanna Chung

    233: Mastering Delegation & Managing Multiple Agencies with Ulyanna Chung

    Next level success and scaling your business while keeping your sanity is going to take delegation! Ulyanna Chung is back on the show and she knows her stuff when it comes to fully being in your zone of genius as a CEO and managing not one but TWO successful agencies. She got real with us about some of the struggles of that transition and scaling up - things like adding that extra management layer when you've got more people to lead. She also shared some awesome nuggets like fostering your culture, including when you have remote employees, and what you need to be delegating in order to empower your team to grow the business with you! If you're thinking about growth or just want a refresher on what it takes to run a top notch operation, you don’t want to miss this episode even if what you need is the reminder to let go of control and delegate because 80% done by someone else is better than 100% done by you.

    HIGHLIGHTS
    02:15 How did the transition go from having 1 agency and expanding to 2?
    03:30 What is an unexpected challenge you faced expanding to multiple locations?
    05:00 What major differences do you see between the roles of an office manager and a COO?
    08:15 The questions to ask yourself when you are looking to hire and buy your time back.
    10:00 How do you train and manage your team members that are overseas?
    13:00 What are some things you’ve done to build company culture with remote employees?
    16:00 The thing that will take your agency from struggle to the next level.
    17:15 What are signs that the agency is outgrowing someone and it’s time to let them go.
    19:00 The first things to delegate when you’re stepping into the CEO role.
    25:15 What can happen in your business when you let go of control and delegate?
    28:15 Do you operate your agencies as 1 agency or 2 separate agencies?


    RESOURCES + LINKS
    Watch the full episode on YouTube HERE


    Get the playbook to become a 6 Figure Life Insurance Producer!


    Build your insurance business with our proven system - Weavers Sales Academy


    Order my book - 
    Game Changer: Taking Your Insurance Agency To The Next by Michael Weaver


    Text BUZZ to (816) 727-7610 to connect directly with us and share your favorites from the episode or learn more about upcoming events and challenges happening in our industry


    We’d love to hear from you - Leave us a google review! 


    FOLLOW
    Ulyanna: @ulyannachung
    www.ulyannachung.com


    Michael + Courtney: @mandcweaver
    Michael Weaver: @_michealweaver
    Courtney Weaver: @courtneyvie
    YouTube: Michael and Courtney Weaver

    • 32 min
    232: [BUZZ BEAT] The Script To Deliver Price When You're More Expensive (& Close MORE Sales)

    232: [BUZZ BEAT] The Script To Deliver Price When You're More Expensive (& Close MORE Sales)

    Ready for my script for delivering price? It’s that time for another BUZZ BEAT and in this episode, I’m answering a question I get from you all the time - How do I deliver price when I’m more expensive? In this industry, we know our job isn’t to save the customer money, we’re here to give them the coverage and peace of mind they need! When we’re providing more it’s often going to also mean they’ll need to invest a little more. In this episode, I take both scenarios (whether you’re going to increase their investment or save them money) and show you simple techniques to deliver price in a way that focuses on VALUE!


    HIGHLIGHTS
    02:00 How to use “little picture expense” when delivering price.
    03:15 The power of using big picture savings when you’re saving them money.
    04:00 Why you should always assume the sale - and the script I use to close the deal.



    RESOURCES + LINKS
    Watch the full episode on YouTube HERE
    Get the playbook to become a 6 Figure Life Insurance Producer!
    Build your insurance business with our proven system - Weavers Sales Academy
    Order my book - 
    Game Changer: Taking Your Insurance Agency To The Next by Michael Weaver
    Text BUZZ to (816) 727-7610 to connect directly with us and share your favorites from the episode or learn more about upcoming events and challenges happening in our industry
    We’d love to hear from you - Leave us a google review! 


    FOLLOW
    Michael + Courtney: @mandcweaver
    Michael Weaver: @_michealweaver
    Courtney Weaver: @courtneyvie
    YouTube: Michael and Courtney Weaver

    • 6 min
    231: Scaling Your Agency: Lessons from Doubling in Size + Developing Your Team with Scott Smith

    231: Scaling Your Agency: Lessons from Doubling in Size + Developing Your Team with Scott Smith

    Would you be ready if you had the opportunity to double the size of your agency tomorrow? This episode is full of so many lessons from our incredible guest Scott Smith on scaling and developing your team no matter the size to get next level results! Scott gives a peel behind the curtain of his experience DOUBLING his agency from one to two locations and how he's managed the growth. From the formula he uses to track sales activities to a masterclass on hiring and developing new producers from within - this 30 minutes is packed with strategies to scale your agency, motivate your team, and recruit top talent! 


    HIGHLIGHTS
    02:30 What were your biggest challenges you had to overcome expanding your agency to 2 locations?
    08:00 Simple strategies to train your team to focus on sales producing activities.
    12:00 How has your management style changed as you’ve expanded to 2 locations?
    14:00 The comprehensive training that will be a game changer for your team.
    19:30 Do you bring both teams together to meet as a whole organization?
    23:15 Top tips for hiring and training sales producers in your insurance agency.
    30:00 Growth strategies for your insurance agency that you don’t want to miss.



    RESOURCES + LINKS
    Watch the full episode on YouTube HERE


    Get the playbook to become a 6 Figure Life Insurance Producer!


    Build your insurance business with our proven system - Weavers Sales Academy


    Order my book - 
    Game Changer: Taking Your Insurance Agency To The Next by Michael Weaver


    Text BUZZ to (816) 727-7610 to connect directly with us and share your favorites from the episode or learn more about upcoming events and challenges happening in our industry


    We’d love to hear from you - Leave us a google review! 


    FOLLOW
    Linked In: https://www.linkedin.com/in/scott-smith-314a9017/
    Website: https://carinsurancekennewick.com/


    Michael + Courtney: @mandcweaver
    Michael Weaver: @_michealweaver
    Courtney Weaver: @courtneyvie
    YouTube: Michael and Courtney Weaver

    • 33 min

Customer Reviews

4.9 out of 5
102 Ratings

102 Ratings

Megan with SF ,

Never Miss An Episode!

I start my day by listening to an episode of the Insurance Buzz. So many great guests and tons of amazing tips and advice to take your business to the next level. Thanks, Michael and Courtney!!

. . . . . .35 ,

🔥🔥🔥

Always fire

Brandon D Hanson ,

A life and business changer

Michael is an expert with sales training. Michael also helps business owners and entrepreneurs improve through education with his book, podcast and networking guidance. Insurance Buzz is more than insurance it’s a community to help everyone successful.

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