97 episodes

Get a glimpse inside healthcare organizations that are transforming to a culture of improvement to deliver continually higher value outcomes for patients, staff, and communities.

The Lens Catalysis

    • Education
    • 5.0 • 5 Ratings

Get a glimpse inside healthcare organizations that are transforming to a culture of improvement to deliver continually higher value outcomes for patients, staff, and communities.

    90. Using Appreciative Inquiry in Healthcare

    90. Using Appreciative Inquiry in Healthcare

    Dr. Elizabeth Warner, Chief Medical Officer at Cherry Health in Michigan and author, joins us to describe the concept and practice of Appreciative Inquiry in healthcare.

    • 26 min
    89. UW Medicine Valley Medical Center Process Improvement Gold Star Program

    89. UW Medicine Valley Medical Center Process Improvement Gold Star Program

    Jamie Stillwill and Joell Teal, from the University of Washington – Valley Medical Center, share about their multi-tiered internal recognition program.

    • 15 min
    88. The Importance of Alignment in Healthcare

    88. The Importance of Alignment in Healthcare

    Joe Sluka and Dr. Jeff Absalon, from Level Zero, discuss alignment in healthcare organizations and the roles of the board, executive team, and physicians in cultivating this alignment.

    • 20 min
    87. Preventing Harm through Root Cause Analysis

    87. Preventing Harm through Root Cause Analysis

    Molly Rank and David Allison, former staff at Peace Health discuss preventing harm through root cause analysis (RCA) and examine the link between RCA and an organization’s Lean Improvement Strategy.

    • 20 min
    86. The Mistakes that Make Us

    86. The Mistakes that Make Us

    Mark Graban joins us to talk about his book, The Mistakes that Make Us, which focuses on how to learn from mistakes and create a culture of continuous improvement and innovation.

    • 27 min
    85. The Better Care Plan

    85. The Better Care Plan

    Dr. John Toussaint, Catalysis’ Executive Board Chair and Steve Shortell, Co-Founder of the Center for Lean Engagement and Research (CLEAR) at the University of California – Berkley, join us to discuss the content of the article they helped write, "The Better Care Plan: A Blueprint for Improving America’s Healthcare System." This article explores how to transition the current fee-for-service system in America to a risk-adjusted payment system with increased transparency on performance to continuously improve outcomes.

    • 36 min

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