The business of recovery is changing fast. Many executives are getting left behind. The Recovery Executive Podcast talks to experts in the field on marketing, operations, M&As, billing, and growth to help you build your organization, serve more of those who need help, and stay on top.
EP 63: Managing Through Crisis with Kathleen Murphy
Every leader has had to manage through crisis at some point or another and, with covid, everyone has a fairly recent experience. Kathleen Murphy, SVP at Farnum Center, had to manage through multiple crises during covid. The decision-making process, data needed, and sheer speed of events make crisis management far different from the normal day-to-day.
In this episode, with covid as a background, we look at lessons learned from leading through any crisis and what it tells us about being prepared, how to operate in the crisis, and what takeaways exist after.
EP 62: Consolidating the Industry around Value & Quality with Matt Morgan
Addiction Campuses has an entirely new leadership team post acquisition and they're completely transforming the company around value and quality. Matt Morgan, the new CEO, is leading that charge, and someone I am personally a big fan of.
Coming with extensive experience growing and scaling large healthcare companies, he brings us fantastic insights into how he's applying that expertise at Addiction Campuses.
EP 61: The Legal Ins and Outs of Addiction Treatment with Harry Nelson
Healthcare laws are complex to say the least. Regular attorneys just don't know enough, which is why I'm having Harry Nelson, Managing Partner of Nelson-Hardiman on this episode. We look at the current legal landscape for addiction treatment, how it's changed, and what are some of the pitfalls like free housing, travel arrangements, and marketing.
EP 60: Executing on Operations That Drive Turnarounds & Growth with Manny Nsien
Ever had to turnaround an organization that was bleeding money and make it profitable? It's not easy. Manny Nsien, COO of Shadow Mountain Recovery, walks us through his experience doing exactly that. Then he talks further with me about what it takes to succeed in today's treatment landscape. I personally consider Manny to be one of the best COO's in the business, so get ready for some great insights.
EP 59: Operationalizing RCM & Billing with Ben Dittman
Billing and Revenue Cycle Management is far more than submitting a claim followed by checking to see how much was collected. There are numerous steps in the process and not having them operationalized is a quick way to start losing serious revenue. Ben Dittman, CEO of Avea Solutions, walks us through the systems and processes providers need to know.
EP 58: Improving Sales Performance Thru Accountability & Culture with Amy Kelley
How do you get industry leading performance out of your business development team? The answer, not surprisingly, is different than what most providers focus on with their business development and community outreach teams.
In this episode, I speak with Amy Kelley, VP of Business Development for Promises Behavioral Health, We go through the tactics, strategies, and philosophy that has enabled her to build one of the highest performing teams right now as the company rebuilds after the old Elements bankruptcy. It's a tightly focused conversation packed with value. Enjoy.
Customer ReviewsSee All
Great addiction treatment and recovery topics
Really like this podcast. Good diversity and quality of topics related to addiction treatment and recovery strategies!