171 episodes

Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. This podcast is brought to you by ServiceTitan—the leading home and commercial field service software. Episodes will feature stories and strategies to help contractors grow and scale their service business.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

Toolbox for the Trades ServiceTitan

    • Business
    • 4.9 • 79 Ratings

Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. This podcast is brought to you by ServiceTitan—the leading home and commercial field service software. Episodes will feature stories and strategies to help contractors grow and scale their service business.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

    How Investor Partnerships Can Help Service Businesses Scale

    How Investor Partnerships Can Help Service Businesses Scale

    Richard Lewis truly believes that building genuine connections with people in the trades is the key to long-term sustainable growth. 

    His experience in the finance industry has also helped him to identify opportunities for growth across different sectors in the trades. 

    He’s also enabled business owners to take a different approach to partnering with investors to grow their service business.

    As the Founder and CEO of Redwood Services, Richard is on a mission to build a robust ecosystem of partners in the trades across the United States that focuses on collaboration, operational excellence, and a people-first culture. He stops by to share his entrepreneurial journey with us. He highlights examples from his experience that motivated him to do things differently and explains why he believes in investing in partnerships.

    Join us as we discuss:
     
    05:24: What makes Redwood different from other private equity firms
    12:00: Why Richard felt the partnership process could be done differently
    22:19: What an ideal investor partnership looks like

    Check out these resources we mentioned during the podcast:

    Redwood Services
    ServiceMaster
    Rite Way
    ServiceTitan

    You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here. 


    Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.



    Hosted by Ausha. See ausha.co/privacy-policy for more information.

    • 34 min
    Continuous Learning: Building a Robust Training Culture in the Trades

    Continuous Learning: Building a Robust Training Culture in the Trades

    Ken Midgett is extremely passionate about continuous learning and believes that training is a critical component to the long-term growth of businesses in the trades.

    As a professional plumbing service entrepreneur, Ken successfully ran two businesses and helped make the plumbing program at a high school in eastern Pennsylvania one of the most sought-after for students joining the workforce.

    As the Plumbing Market Director at Interplay Learning, Ken is on a mission to help service-based businesses build a robust training culture. He stops by to share his entrepreneurial journey with us. He also talks about the importance of investing in training so that it not only turns businesses into profit generators but also helps to build employee confidence and reduce turnover.

    Join us as we discuss:
     
    05:26: How Ken got students interested in the plumbing program
    19:16: The importance of implementing a training culture
    22:09: Why leadership needs to be involved in training
    28:00: How organizations can incentivize employees with training

    Check out these resources we mentioned during the podcast:

    Interplay Learning
    Association for Career and Technical Education (CTE)
    ServiceTitan

    You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here. 

    Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

    Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.



    Hosted by Ausha. See ausha.co/privacy-policy for more information.

    • 43 min
    How a Thriving Mindset Can Help You to Build a Successful Business in the Trades

    How a Thriving Mindset Can Help You to Build a Successful Business in the Trades

    Devynn Thompson entered the trades with her husband after he decided to establish his own plumbing business.

    They faced many challenges along the way and realized they had to learn from their mistakes and embrace constructive criticism from their employees.

    By connecting with people in the trades, going through training, having a coach who keeps them accountable, and learning how to delegate tasks, they managed to grow and transform their business into the success story it is today.

    As the Operations Manager of Thompson Family Plumbing & Drain, Devynn is on a mission to deliver professional plumbing services to customers in California and Arizona. She stops by to share her entrepreneurial journey with us and how she learned to become a better leader. Devynn also shares her thoughts on comparison anxiety and elaborates on the importance of adopting a thriving mindset.

    Join us as we discuss:
     
    05:06: How Devynn went from apprentice to business owner
    17:00: How to address comparison anxiety
    31:46: Devynn’s delegation process
    35:28: The importance of having a thriving mindset

    Check out these resources we mentioned during the podcast:

    Thompson Family Plumbing & Drain
    Nexstar Network
    MasterClass
    ServiceTitan

    You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here. 

    Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
    Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.



    Hosted by Ausha. See ausha.co/privacy-policy for more information.

    • 39 min
    Wooed in Waco: How a Franchise Partner Helped to Transform a Business

    Wooed in Waco: How a Franchise Partner Helped to Transform a Business

    Rebekah Hatcher entered the trades with her husband after he decided to set up his own business.

    They faced many adversities in the beginning as they tried to grow, and they even hit a plateau.

    They then decided to become an Aire Serv franchisee, and with the right training, systems, processes, and a lot of hard work, they managed to scale their business successfully.

    As the owner of Aire Serv of Aggieland, Rebekah strives to deliver professional HVAC repair and maintenance services to homeowners and businesses in the Brazos Valley in Texas.

    She stops by to share her entrepreneurial journey with us, how becoming a franchisee has positively impacted her business, and some of her most memorable marketing campaigns.

    Join us as we discuss:
    [08:57] How becoming a franchisee impacted growth
    [15:34] How the internal culture has changed and a key takeaway
    [27:10] Rebekah’s most memorable and successful marketing campaign

    Check out these resources we mentioned during the podcast:
    Aire Serv of Aggieland
    MarketingProfs
    Canva
    ServiceTitan

    You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

    Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

    Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

    • 47 min
    Fight Like Hell: When a Family Business Succession Becomes a Battlefield

    Fight Like Hell: When a Family Business Succession Becomes a Battlefield

    Many family business owners eventually pass the leadership torch down to their children. Oftentimes, those transitions work out smoothly.But what about when they don’t?
    Mike Prencavage, Jr., Owner of The Family Plumber, dreamed of taking the reins of the family business after college, but he had to “fight like hell” with his father to see his vision come true. Now, he’s leveraging technology and networking to elevate his family’s legacy for future generations.Mike gives us a candid look back at his tumultuous shift into his current ownership role and how he’s bringing a new-school mindset to old-school values.
    Join us as we discuss:

    [7:31] Navigating a rocky family business takeover  
    [23:25] How to show future generations value in trades businesses
    [40:10] Bridging innovation and new ideas with tradition
    Check out these resources we mentioned during the podcast:

    Plumbing-Heating-Cooling Contractors Association
    Nexstar Network
    Interplay Learning
    Contractor Magazine
    You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
    Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
    Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

    • 52 min
    Weathering The Storm: The Inspirational Journey of a Roofing Titan

    Weathering The Storm: The Inspirational Journey of a Roofing Titan

    Lance Bachmann had a tough childhood and had to work his way up.
    After spending several decades in advertising, he decided to start his own full-service digital marketing agency. He learned from his past mistakes, sold the business, shifted his mindset, and seized on different opportunities as he added different companies in the trades to his growing portfolio group.
    Over time, he not only became a great leader but also someone who had an innate talent to help companies scale and become incredibly profitable.
    As the owner of LB Capital Group, Lance is on a mission to change the roofing industry to make it more of a demand and retail business for greater success. He stops by to share his entrepreneurial journey with us, his take on technology, and what his golden business principles are.
    Join us as we discuss:

    [06:47] The “Why me?” versus the “Why not me?” mindset
    [10:44] How Lance decided he was going to change the roofing industry
    [16:27] Lance’s take on technology
    [18:41] Lance’s top golden business principles
    Check out these resources we mentioned during the podcast:

    LB Capital Group
    Tommy Mello
    Ismael Valdez
    1SEO
    ServiceTitan Masterminds Facebook Group
    You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
    Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
    Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.


    Hosted by Ausha. See ausha.co/privacy-policy for more information.

    • 40 min

Customer Reviews

4.9 out of 5
79 Ratings

79 Ratings

Christian Devlin ,

Plumber Surfside Beach

I found this to be one of the best home service podcasts and definitely worth a listen. I have a plumbing business that services the Myrtle Beach, Surfside, Murrells Inlet, Garden City, Carolina Forest, and Pawleys Island South Carolina area called Avery

Mr Nice Trucks ,

Amazing Backbone to build a trades company

It’s great to hear different opinions on how to run your company. This podcast gives you a good version of different entrepreneurs and what are you doing today with the different economic changes. This is a inspiration for all tradesman to build their own American dream on employing American people, and changing lives of their community!

Josh Teekell ,

Great podcast!

For people who works in the space, there’s so much value to hearing different perspectives from different operators. Love what Jackie does to facilitate such great chats!

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