42 episodes

Learn Conflict Resolution skills from an Accredited Mediator & Dispute Resolution Practitioner.

In this podcast, I provide practical tools to deal with conflict. Navigate situations with confidence so that you can resolve issues and shift things forward.

Conflict Skills Simon Goode

    • Business

Learn Conflict Resolution skills from an Accredited Mediator & Dispute Resolution Practitioner.

In this podcast, I provide practical tools to deal with conflict. Navigate situations with confidence so that you can resolve issues and shift things forward.

    Stuck In The Middle Of Conflict Between Colleagues

    Stuck In The Middle Of Conflict Between Colleagues

    In this episode of the Conflict Skills Podcast, Simon delves into the uncomfortable reality of being stuck between two conflicting parties at work, especially when there are personal stakes involved or you're simply swamped with your own tasks. He'll guide us through a three-pronged strategy to navigate these turbulent waters: maintaining impartiality without taking sides, empowering involved parties through the GROW model of coaching, and establishing firm boundaries to safeguard your own well-being.

    • 28 min
    Strategies To Deal With Conflict With Your Housemates

    Strategies To Deal With Conflict With Your Housemates

    In today's episode of the Conflict Skills Podcast we're diving deeper into the intricate world of cohabitation conflicts. We've all been there—sharing a space with someone can sometimes lead to tension and disagreement. Whether it's over chores, finances, or personal values, finding the right way to address these issues is crucial for maintaining a peaceful home and healthy relationships.

    Now, I'm here to guide you through various strategies and insights to help you navigate these choppy waters. We'll discuss the importance of respectful communication, balancing friendliness with not sweeping problems under the rug, and preparing for a range of reactions from your housemates. We'll also stress the significance of self-awareness, regulation, empathy, and establishing firm boundaries.

    We'll parse through the five types of conflict—relationship, data, structure, interest, and values—all of which can show up in shared living situations. I'll provide you with practical solutions to these challenges—such as keeping records of important discussions, creating shared routines, and addressing behavior over beliefs when dealing with values conflict.

    Remember, these strategies might not be one-size-fits-all magic bullets. Sometimes, multiple conversations are needed to truly clear the air and move forward. But fear not, because with patience, an open mind, and the tools we discuss today, you'll be better equipped to turn your living situation into a more harmonious one.

    So, whether you're dealing with a high-conflict personality or trying to mend a fraying relationship, stay tuned. And don't forget, if you find our content helpful, please leave us a positive review and hit that subscribe button for more resources on mastering the art of conflict resolution in every facet of your life. Now, let’s get into it.

    • 38 min
    How To Rise Above Conflict: Navigating the Storm

    How To Rise Above Conflict: Navigating the Storm

    In Podcast 41, "How To Rise Above Conflict," host Simon Goode explores the mental processes involved in conflict resolution, using the funnel analogy to discuss the importance of detailed focus and expanding perspective. He delves into self-awareness concerning physical sensations and emotions, highlighting the need to manage the nervous system and reflect on reciprocal spiral patterns to effectively rise above and manage conflicts. Goode also encourages listeners to engage with the podcast through feedback and subscriptions, and shares insights from his book 'Waves,' on managing anxiety and conflict.

    • 45 min
    Leading with Empathy: Active Listening Techniques for Managers and Professionals

    Leading with Empathy: Active Listening Techniques for Managers and Professionals

    In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framework for helping staff and collegues to feel heard in situations where you want to not only understand what they are saying, but also help them to feel supported.

    Hint: it's not saying, "I understand".....
    and it's certainly not saying "I understand, but........ ".

    • 33 min
    How To Manage Staff Who Don't Listen

    How To Manage Staff Who Don't Listen

    Welcome to the Conflict Skills Podcast! In today's episode, we dive deep into the common workplace issue of managing staff members who don't listen. Host Simon Goode takes us through practical steps for communication and leadership, sharing insights on understanding different types of conflicts, strategies for influencing behavior, and implementing tools to empower staff members. If you've ever struggled with unresponsive team members, then this episode is a must-listen. Simon's expertise will equip you with valuable skills to navigate challenging workplace dynamics. So, sit back, listen in, and get ready to enhance your conflict management toolbox!

    • 22 min
    How To Deal With Aggressive Clients

    How To Deal With Aggressive Clients

    In this episode of the Conflict Skills Podcast, host Simon Goode addresses the increasingly common challenge of dealing with aggressive clients, attributing the uptick to various external stressors. He provides practical advice on self-regulation, using structure, setting boundaries, and assertiveness when managing aggressive client interactions, and emphasizes the importance of validating the underlying needs of the client and practicing self-care to mitigate the impact of these challenging interactions.

    • 24 min

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