The Empire Builders Podcast

Stephen Semple and David Young
The Empire Builders Podcast

Each week Stephen reverse engineers the keys to success that took little companies and built empires. We believe in building empires and learning from those that have already done it.

  1. 11 HR. AGO

    #184: Rolex – How To Promote a Premium Brand

    Affinity marketing at it's very, very finest. Rolex has made Mariners, Aviators, Drivers, etc, seek out and own a luxury time piece. Dave Young:  Welcome to The Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom-and-pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick and business partner, Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients. So here's one of those.  [Bonney Home Services Ad] Dave Young:  Welcome back to the Empire Builders Podcast. Dave Young here alongside Stephen Semple. And Stephen whispered in my ear, as we all know he does at the very beginning of the show, but he whispered in my ear that he's not going to tell me the topic. He's going to keep it to himself and tell a little story.  Stephen Semple:  Yeah, I'm going to rob you of your preparation time.  Dave Young:  See, it's the thing that my brain loves is to hear the thing and remember my story about whatever the product is. So you go ahead with your little story.  Stephen Semple:  And you go into your imaginary world and ignore me.  Dave Young:  I'll be over here just doodling. Let me know when we're ready to start.  Stephen Semple:  So what inspired this was I was in Vegas recently and I was speaking at one of these big international cleaning conferences-  Dave Young:  As one does well.  Stephen Semple:  And these things are huge. Like Vegas is so big, man, it's crazy. But what I did each morning is there's a coffee shop I really like in the Bellagio that has just great espresso. So my morning routine was get up, go over to this coffee shop, grab an espresso. And if anyone's been in the Bellagio, the retail outlets in the Bellagio are phenomenal.  Dave Young:  Oh, God.  Stephen Semple:  They're Harry Winston, and Tiffany's, and Cartier, and Rolex. They are all the big fancy brands.  Dave Young:  I am so clumsy. I can't afford to sneeze if I go into one of those places.  Stephen Semple:  And what's incredible actually, if you're a retailer, and I've said this a lot, if you're a retailer and you're looking for ideas on how to do store displays, spend two days wandering through Vegas. The store displays are just phenomenal. But here's the thing that stood out to me. Each morning I was there just before the retail stores would open, and there's one store that every morning had a lineup, and that was Rolex.  Dave Young:  Rolex?  Stephen Semple:  Every morning there was a lineup at Rolex. Not at Cartier, not at Tiffany's, at Rolex. And I went, "Wow, that says something about the power of Rolex." So I looked at it and said, we all know Rolex is a super powerful brand. People who have Rolex stores can't keep Rolex in stock. But that just really did it for me.  Dave Young:  It turns out Rolex means coffee in Italian or something. They were just in the wrong place.  Stephen Semple:  Might've been. Might've been. So what I want to do with Rolex is we'll talk a little bit about the early innovation of Rolex, but the big thing I want to talk about is how Rolex promoted its brand. Because they did some really interesting things how they promoted the company. So Rolex was founded by Hans Wilsdorf, and he really was a pioneer in taking the pocket watch to the wristwatch. And legend, whatever has it that the name Rolex, as he describes it, the name Rolex was whispered in his ear when he was in a horse-drawn carriage going through Cheapside in the City of London. It was just this inspirational name.  And it didn't mean anything, but he just liked the sound of it. And the first breakthrough came in July. He was given Class A Observatory Certificate was awarded to the wristwatch,

    21 min
  2. DEC 11

    #183: Talking A.I. – Terminator or Jetsons

    Stephen talks about how embracing AI is the best way for the world to head into the future. It will be brighter and more creative. Dave Young: Welcome to The Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom-and-pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick and business partner, Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients, so here's one of those. [No Bull RV Ad] Dave Young: Welcome back to The Empire Builders Podcast. Dave Young here, with Stephen Semple. And Stephen told me that today he wanted to talk about AI, and I'm just assuming that the hammer's about to drop and that this podcast is now just going to be replaced by some kind of chatbot. Is that what you had in mind? Stephen Semple: How do we know it hasn't already been [inaudible 00:01:52]? Dave Young: Well, gosh. Good point. Stephen Semple: At the core of this podcast is this idea that we need to be looking outside our space and looking for opportunities and kind of being open to things. Dave Young: Mm-hmm. Stephen Semple: And I wanted to put a little bit different look on what I think the AI opportunity is and bring a little bit of historic perspective to a couple of things. So that's kind I wanted to do here. So here's the interesting part. Let's go back a hundred years. Dave Young: Okay. Stephen Semple: We're in the 1920s. We're in that period leading up to World War II. The Industrial Revolution is really getting going at this point. And if there was an economist out there looking forward and looking at the Industrial Revolution, here's one way that they could look at it. At the time, one out of three people worked directly in agriculture. A third of the people were farmers, and not support the agriculture, farmers. And today, it's like 1.5%. It's like out of a hundred people, there's a couple people who are farmers. None of us even meet farmers anymore. So if you were an economist and you called that correctly, you would say, "Wait a minute, the Industrial Revolution is going to wipe out one of the largest employers in the economy," it would be really easy to make the call, the economy is going to be a disaster. Our biggest employer is going to go from 30% to 1.5% of the workforce. So it'd be an easy way to call the Industrial Revolution. And it did work out that way, except, it didn't. Because here's the other part that's interesting is according to a study by MIT, now, this one doesn't go back to 1920, it goes back to 1940, 60% of the jobs that we do today did not exist in the 1940s. The vast majority of the work that we do today, almost 2/3 did not exist. So the economy created a whole pile of new jobs. But here's the interesting thing, it's not just high-tech jobs, it's ancillary jobs to that. So for example, heating and air conditioning repairman did not exist in the 1940s. Dave Young: Sure. Stephen Semple: While there was plumbing, a lot of homes did not have indoor plumbing. Being a plumber was not a huge thing in the 1940s. So it's not just these changes bring, you got to look at, "Oh, well, what are the jobs in AI?" there's going to be all sorts of opportunities that are going to present itself that we haven't even dreamt of or thought of that we got to keep our eye open to. Dave Young: I agree with that. I agree. I've not dived in headfirst into ChatGPT and all of the other AI things like so many of us, many our Wizard of Ads partners have done. And I'm not sure what it is about it that when I have dabbled, it's been a pretty good experience, pretty eye-opening. I've gotten some ideas, things like that. I'm not going to ask it to write anything for me, but I am asking it for some ideas,

    15 min
  3. DEC 4

    #182: Twitter – Not “X”

    Dave Young: Welcome to the Empire Builders podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom and pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick and business partner Dave Young. Before we get into today's episode, a word from our sponsor, which is... Well, it's us, but we're highlighting ads we've written and produced for our clients, so here's one of those. [Out Of This World Plumbing Ad] Dave Young: Welcome back to the Empire Builders podcast. Dave Young here along with Stephen Semple. And as we record this, it is the morning. Stephen Semple: You're not excited on this one! Dave Young: Dude, come on. Come on. It's the morning of November 4th. Stephen Semple: And what happens tomorrow? Dave Young: Tomorrow we have a little election in the United States. The topic that Stephen whispered into my ear just as we started was Twitter. Let's talk about Twitter. Stephen Semple: Twitter. Dave Young: And I go to Elon Musk. I'm like, oh God. So please, let's do talk about Twitter and let's talk about their origins and not their demise. Stephen Semple: See, I thought you would be more excited. Because the real driver behind Twitter is a guy by the name of Evan Williams, and he grew up in Nebraska. Dave Young: Did he really? Stephen Semple: Yes! You didn't know about that. Dave Young: I thought he was a New York City guy. Because he started it with... It was like an emergency alert thing. Stephen Semple: Well, that's one of the things that kicked it in the high gear. But no, he grew up in a farm in Nebraska. Dave Young: Where? What town? Stephen Semple: Oh God, of course you're going to ask me that. I don't know what town. Dave Young: Because I know people everywhere. Stephen Semple: I automatically assume that you would know this part. Dave Young: I didn't know that. Every Nebraskan knows someone who knows every other Nebraskan. That's just like, it's a third degree of separation. Stephen Semple: But I figured in a place like Nebraska, everyone would know where this dude was from because of how big Twitter is. Dave Young: No, I don't. Please do tell. Stephen Semple: Okay. So the primary driver was Evan Williams, but also Jack Dorsey and Noah Glass and Stone played very, very big roles in the starting of Twitter. But Evan grew up, as I said on a farm in Nebraska, and he wasn't into sports, but he always knew he kind of wanted to do a business. And because of that, he read a lot of business books. And in particular, he read some marketing books, and he decided he wanted to learn more as he read a book by pretty famous marketing guy named Gary Halbert. And he said, "You know what? I want to learn more." So he literally drove to Key West Florida and basically walked into Gary's office and said, "I want a job working for you." Dave Young: I'm telling you, that's a bit of a drive from Nebraska. Stephen Semple: Yeah, it is. It is. So here's this farm boy from Nebraska showing up at Gary Halbert's office. And Gary basically gave him a writing assignment, said, "Fine, here, do this writing assignment. See how you do." And it was so good, Gary actually thought he had someone write it for him. He's like, no, no, no. Dave Young: This is before AI. Stephen Semple: Yeah, exactly. Actually, if it was written by AI, he wouldn't have accepted it. But anyway, that's a whole different issue. So Gary hires him, and he works there for about seven months. Learns a whole bunch of stuff and returns to Nebraska. And he returns Nebraska, it's the early nineties, and he decides he wants to start a website business. So he's trying to sell websites to local businesses. Now, at this point, he's in Lincoln, Nebraska. I don't know whether that's where he's from,

    23 min
  4. NOV 27

    #181: Rebecca Cassel – Part 2 – Partnerships Take Work

    Rebecca and Lon build out a coaching empire that takes full use of the manuals and techniques they developed building successful home service companies. Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom and pop to major brands. Stephen Semple is a marketing consultant, story collector and storyteller. I'm Stephen's sidekick and business partner Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients. So here's one of those. [Seaside Plumbing Ad] Rick: Told you, Brian. Brian: Told me what? Rick: This is part two of last week's episode. Brian: Oh, yeah. And it was getting good. Rick: If you missed it, go back and listen to part one first. Take it away, fellas. Rebecca Cassel: Yeah, so, Lon, as I said, he was my business partner, and it was funny. I would say, "That sometimes you really like your business partners and sometimes you don't." And I think Lon and I went through the, hey, I don't like you very much, but we really respect each other. We had very different strengths and weaknesses. I am very operational, strategic, and accounting. He was sales and marketing and relational. And so the combination was pretty fierce. And he called me one day and said, "Hey, we're going to start an organization. I just got invited to join a group of investors in St. Louis to start an organization that will help more contractors." And he said, "We're going to actually branch out of just doing HVAC. I think we're going to do plumbing and maybe eventually electrical." I go, "Wow, that's really exciting." He goes, "I'm moving to St. Louis, so I'll keep in touch with what's going on." I was living in North Carolina, and he was living in Illinois at the time. And I thought, wow, what a cool thing. I go, "Well, if I can be of help, obviously I'm here doing it, writing operations manuals or procedures, or obviously I'd love to be a client. So when you get this all up and going, that'll be exciting." About three months later, he called me, and he said, "Hey, I think you should be a part of this." And I was like, "What do you mean? I'm running an HVAC business in a completely different state." And again, before all the technology where you could do everything remote, he goes, "I think what we're going to do is going to really change the industry dramatically, and I know you would want to be a part of that." And he said, "Why don't you find a way to develop our comfort advisor into the general manager, and let's get this going to where maybe you could come be a part of this operationally." Stephen Semple: And which business was this, Rebecca? Rebecca Cassel: This was Success Group International. Stephen Semple: This was Success Group, okay. Rebecca Cassel: Yes. At the time we had an umbrella name called BenVest, but it's what became, we started Plumber Success first, but it was Success Group International. And so I went in and talked with some of the other founders about what we're going to do, the CEO, Jim Abrams and Lon was already employed, and I got to meet Patty Myers, who is their VP of Finance, and I ended up being the fourth employee. We started in St. Louis and said, "Hey, we're going to build an organization that helps home services be successful. We're going to impact lives by helping these business owners become more successful." Stephen Semple: So I want to step back and cover just a couple of other things. It's amazing you had the opportunity to work with Jim so closely, with Jim Abrams. And anybody in the home services or the marketing space knows that name, like a famous, famous guy. So you had a chance to learn a lot from him, but you also had a chance to learn a lot from another marketing person who has a lot of fame in the home services space...

    28 min
  5. NOV 20

    #180: Rebecca Cassel – Part 1 – Helping Contractors Succeed

    Rebecca meets Lon and they build an empire of home services companies that lead to the best Contractor Coaching Program. Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom and pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick in business partner, Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients. So, here's one of those. [ASAP Commercial Doors Ad] Stephen Semple: Hey, it's Stephen Semple here with the Empire Builders Podcast. And we've given Dave Young the week off. So, he's sitting back and chilling and relaxing and drinking drinks by some pool somewhere, I'm hoping. I'm really excited. I have Rebecca Cassel with me. And her story, when I first heard it was just one of these ones where I'm, "How is Rebecca, especially in the home services space for what she's accomplished, not a household name?" And for full disclosure of the business that Rebecca has now, which is certain path that does this amazing training for people in the home services space is a customer of ours. I've got a team of people working with Rebecca and their group to promote their business more. But one of the things that was exciting is when we got together for the day and you started sharing some of these stories, I was like, "This is an incredible journey that you've gone on, let's face it, especially as a woman in the home services space." So, I guess what I want to do is go right back to that beginning when you first got exposed to the home services space. And please, don't forget to tell the story about the wearing of the booties. That's one of my favorite ones. Rebecca Cassel: Great. Thank you. Stephen. I'm excited to be here. I can't believe it's been 25 years of CertainPath. And obviously, we used to be Success Group International. And my story is unique. I graduated with an accounting degree, SAT for the CPA exam, thought I was going to go into public accounting and realized really quickly that I didn't like it and was looking for opportunity to use my financial degree to help small businesses. And I actually answered an ad. And this is okay, so '90s, this is how you found a job back in the '90s is a newspaper and there's this amazing newspaper ad. And it did tell me exactly what the company was. But it said, "If you want to use your accounting degree or your financial experience, if you want to help implement systems and processes in a small business and help them operationally expand, this is the job for you." Such a cool written ad. I decided to pick up the phone and schedule an interview. And at the end of the phone call, of course, they give you an address and there was no way to Google it back then. And so, she's like, "Turn here by the McDonald's and then go down." So, I was like, "Okay. Great." And I really don't remember if in that call I heard the name of the company because I was so excited that I got the interview. So, I pull up for the interview and I quickly realized maybe I'm not in the right spot because on the sign it had a name of a heating and air conditioning company. I was like, "Well, surely, this is not the company that put the ad in the paper." Because I just thought appearance of the building, the sign that was cracked, the weeds in the parking lot, did not screen professional, professional. But I kind of thought, "Well, I got to go find out if I'm in the right place or not. And if I'm here, so it is." So, I walked in. And you got to remember back then, this is when women were pantyhose and I was in my black patent heels and my gray suit, totally looking super corporate. And I walk into this little ... Stephen Semple: Did you have shoulder pads in the ... Rebecca Cassel: Yes.

    27 min
  6. NOV 13

    #179: Banana Ball – Frictionless Baseball

    The Banana's asked one fundamental question to revive a defunct minor ball team. What do fans hate about going to a game? Dave Young: Welcome to the Empire Builders podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom and pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick in business partner Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients, so here's one of those. [ASAP Commercial Doors Ad] Dave Young: Welcome back to the Empire Builders podcast. Dave Young here alongside Stephen Semple, and as you know, this is the time when we usually have Stephen whisper the topic of the podcast into my ear. But today I'm turning the table, Stephen. Stephen Semple: You are? Dave Young: Uh-huh. We're going to talk about one that I'm sort of interested in right now. Stephen Semple: Yeah, and I'm excited. Dave Young: I did tell you what it was. I mean, honestly, I will admit I told you what it was before. Stephen Semple: Well, we had a conversation last time I was in Austin and you mentioned this business, and I started doing a little bit of looking into it and I thought, "Wow, we should talk about this." But since you had already had a lot of knowledge on it, I was like, "Dave, we should talk about this." Dave Young: I mean, cool, huh? Stephen Semple: Yeah, Dave Young: It's really kind of interesting. Stephen Semple: So let everybody know what we're talking about. Dave Young: We're talking about baseball, sort of. Sort of baseball. It's a new form of baseball called Banana Ball. Stephen Semple: Just before you had told me about it, I'd heard about someone else had mentioned it to me and I thought it was pretty fascinating. But give us a background on Banana Ball. Dave Young: So this guy named Jesse Cole and his wife buy this summer baseball league team in Savannah, Georgia that had gone belly up, I think before maybe they were called the Sand Gnats or something like that. Stephen Semple: Okay, so basically it was a defunct, bankrupt out of business junior baseball team. Dave Young: I think the kind of league that plays summer times with college kids. Stephen Semple: Right. Dave Young: So it came with the stadium, right? Stephen Semple: Okay. Dave Young: Whoever owns the franchise gets use of the stadium. So they spent a couple of years just trying to figure out how to make baseball more interesting. Stephen Semple: Right. Dave Young: Here you've got this weird little baseball team that nobody's been able to make succeed. Stephen Semple: Okay, before you go any deeper, Dave, how sold out are they? Dave Young: Dude for the 2025 season, they've got more than a million people on their waiting list. Stephen Semple: On their waiting list. Dave Young: These are people that are saying, "Please, please let me buy a ticket." Stephen Semple: Right, right. Think about this. Wouldn't you love to have a baseball team that not only is sold out, you have a million people on the waiting list hoping for tickets. And this is not a major league team. Dave Young: This is in Savannah, Georgia in a stadium that's just basically, it is not even fully surrounding the field. Stephen Semple: I just wanted people to understand the success this team is having. Dave Young: Here's the really cool thing. Their success is not based on wins and losses. Stephen Semple: Right. Dave Young: It's based on entertaining people. This guy understands customer experience to a deep, deep level. And what he was looking at, and he's a baseball player, he coached. Baseball flows in his blood, but he looked at it and he is like,

    22 min
  7. NOV 6

    #178: Spin Master – Yep, The Toy Company

    Going from public domain toys to Spin Master Originals was a must. How did Harari, Rabi and Verity do it? It wasn't with the devil sticks. Dave Young: Welcome to the Empire Builders podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom and pop to major brands. Stephen Simple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick and business partner, Dave Young. Before we get into today's episode, a word from our sponsor, which is, well, it's us, but we're highlighting ads we've written and produced for our clients. Here's one of those. [Seaside Plumbing Ad] Dave Young: Welcome back to the Empire Builders podcast recording live this morning from the North Patio at the Wizard Academy classroom tower. Stephen Semple: I always get turned around. So this is north, is it? Dave Young: That's north. Stephen Semple: Okay. All right. I always get turned around here. Dave Young: The causeway, the ditch thing that runs- Stephen Semple: Oh, right. Of course. That's east-west, of course. Dave Young: No, that's north-south. Stephen Semple: Oh, right. Dave Young: North-South. Stephen Semple: Right. Dave Young: If you stand in the middle of it and look up, you can see the North Star over the, and so we're on the other side. Stephen Semple: Right. Of course we are. Okay. Dave Young: Yeah. Stephen Semple: I always get turned around. Dave Young: Yeah, that's okay. Stephen Semple: Okay. Dave Young: It has taken me a while. Anyway, we're recording a podcast. Stephen Semple: Yes. We talk. Dave Young: And we're sitting outdoors. And just as I was hitting the record button, you said Spin Master. Stephen Semple: Spin Master. Dave Young: This is an exercise bike. Stephen Semple: Toy company. Dave Young: Toy company. What am I thinking, spin cycle? First of all, I don't play with toys and I don't ride exercise bikes, so I'm at a loss. Stephen Semple: They're best known for Paw Patrol. And you wouldn't know about that either 'cause you don't have any little kids in your life. Dave Young: No, my little- Stephen Semple: Anybody who's got little kids in their life know Paw Patrol. Dave Young: All right. Well, I am all ears. Stephen Semple: Give you an idea how big the Paw Patrol franchise is, 14 billion. Dave Young: Wait. 14 billion? Stephen Semple: Billion in sales when you add all their stuff up. Dave Young: Wow. Okay. Stephen Semple: Yeah. Dave Young: And these are toys? Stephen Semple: Yes. Dave Young: Okay. Stephen Semple: They are toys and they are a Canadian company, and my niece used to work for them. Dave Young: Really? Stephen Semple: Yes. Dave Young: Okay. Stephen Semple: This was actually a little extra fun to do. Dave Young: Some insider info. Stephen Semple: Yeah. Well, not really, but yeah, they're a Canadian company in quite a little success store. Dave Young: Little, yeah. Stephen Semple: Then we'll talk about later, they also went on to have bought some other brands such as Rubik's Cube. They now own Rubik's Cube. Dave Young: All right. Stephen Semple: Yeah. It was founded by Ronan Harari, Antoine Rabi and Ben Verity. They started the business in the late 1990s. And around that time, patterns of play does not change. Dave Young: Okay. Stephen Semple: Toys may change, way kids play with things, the way even adults play with things don't change. And so the key is to find things that fit into those play patterns. That idea has basically led this company to be one of the greatest success stories in the toy space in the last 20 years. Yeah. And this whole idea, the key to find things that fit in those play patterns basically led to the creation of Paw Patrol,

    19 min
  8. OCT 30

    #177: Lip Bar – All Natural Happy Place

    This is how you go from not wanting to be unhappy to working your passion to Shark Tank to Lipstick Empire. Way to go, Melissa Butler. Dave Young: Welcome to the Empire Builders Podcast, teaching business owners the not-so-secret techniques that took famous businesses from mom-and-pop to major brands. Stephen Semple is a marketing consultant, story collector, and storyteller. I'm Stephen's sidekick and business partner, Dave Young. Before we get into today's episode, a word from our sponsor, which is ... well, it's us. But we're highlighting ads we've written and produced for our clients. So here's one of those. [No Bull RV Ad] Dave Young: Welcome to the Empire Builders Podcast. Dave Young here along with Stephen Semple. And today you may say, gosh, they sound a little different. And maybe I hear birds or- Stephen Semple: We have no idea what these mics are picking up. Dave Young: We don't know what you're going to hear, but we're sitting outdoors. We're sitting on the north patio of the dining hall in the tower at Wizard Academy in Austin, Texas. And for the first time in, I don't know if we've done this before or we've recorded a podcast face-to-face in the same room. Stephen Semple: I don't think we have. Dave Young: We're always on some either Zoom or Riverside FM or some magical internet based thing. Stephen Semple: Yeah, no, I don't think we've done in person. I don't think so. Dave Young: Well, welcome to my world here. We're at Wizard Academy. I'm the vice chancellor, by the way, and also one of Stephen's business partners with Wizard of Ads. And you're here to teach a class this week. Stephen Semple: Yes. Dave Young: Which is exciting. Stephen Semple: Very exciting. Dave Young: I don't know if people are going to hear this long after the fact. Stephen Semple: Yes. But we're going to do it again. Dave Young: We're glad that you're here and excited about the class. Stephen Semple: Yes, yes. It's going to be very exciting. How to market professional services, so it's going to be awesome. Dave Young: It's going to be fun. I didn't even ask you as I started the countdown, what the topic is. Stephen Semple: I know. Because we're used to the countdown thing being on the screen. Dave Young: My countdown was, I'm just going to hit the go button and see if this is sticking to the tape. I think it is. Stephen Semple: We're going to lean into a category you know really well. Lipstick. Dave Young: Lipstick? Is there a particular brand? Stephen Semple: Yes. Lip Bar. Dave Young: Lip Bar? I'm a total blank. Stephen Semple: Well, they've done pretty well. Lipstick's a huge market. Lipstick itself is a $9 billion business. Dave Young: Trust me, we wash a lot of it off of wine glasses here. Stephen Semple: But Lip Bar was founded by Melissa Butler, and today they're in like 500 stores, Target and things along that line. They're a private company, so I had a really hard time finding actual sales figures for them. But when you're in 500 stores and growing, you're making things happen. Dave Young: Mm-hmm. Stephen Semple: Yeah. Dave Young: 500 stores. Stephen Semple: But what was really cool about learning this story is Melissa Butler started making her own lipstick in her apartment. Dave Young: Really? Stephen Semple: That's how this all started. Dave Young: I'm trying to think of how, if I set out ... First of all, I'm not going to, but if I set out to make lipstick, what would I even .... like what's on my shopping list? Stephen Semple: Oh, you're melting waxes and you're getting color agents and you're pouring it into tins and you're having to cure the tins and then you're having to get it out of the tins and into the packaging. It's quite a process. Dave Young: Do I have to go kill a whale? Stephen Semple:

    23 min
4.9
out of 5
24 Ratings

About

Each week Stephen reverse engineers the keys to success that took little companies and built empires. We believe in building empires and learning from those that have already done it.

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