Office Hours with John Gardner

John N. Gardner

We are searching for big ideas that inspire hope and action in higher education around institutional transformation and innovation to advance student success outcomes. Joining John Gardner are higher education leaders and other relevant persons of interest who will discuss innovation and strategies that improve higher education. All opinions and views expressed as part of “Office Hours with John Gardner” belong solely to the individual participants and do not necessarily represent those of the people, institutions, or organizations with which the individuals may be associated in a professional, educational, or other personal capacity unless explicitly stated. Likewise, all opinions and views expressed do not necessarily reflect those of the Gardner Institute.

  1. 2d ago

    Episode 199- Cultural Anchoring in Student Success with Nthabiseng Audrey Ogude and Jillian Kinzie

    Send us Fan Mail Nthabiseng Audrey Ogude is an Analytical Chemist, Science Educator, and retired Professor of Science Education from the University of Pretoria. She holds a BSc (Hons) in Chemistry and Biological Sciences from the National University of Lesotho, an MSc in Analytical Chemistry from the University of Nairobi, and a PhD in Chemistry specializing in Chemistry Education from the University of the Witwatersrand—where she was the first black woman to earn a PhD in Chemistry. With more than 35 years in higher education, she has served in senior leadership roles including Vice-Chancellor at TUT and Deputy Vice-Chancellor at UP and NMU. Her research and practice focus on student access and success, widening STEM pathways, and supporting female and disadvantaged students through data-informed approaches. She is currently a national student success coach for the Siyaphumelela (We Succeed) Project as well as an international student success coach for universities in New Zealand. Her recent book, The Making of a Sharpeville Girl (ISBN 978-1-991220-46-2), reflects her journey and contributions to South African higher education. Dr. Jillian Kinzie is Associate Director of the Indiana University Center for Postsecondary Research and the National Survey of Student Engagement (NSSE) Institute. She conducts research and leads project activities on effective use of student engagement data to improve educational quality, and serves as senior scholar with the National Institute for Learning Outcomes Assessment (NILOA) project.  She is co-author of Radical Reimagining for Student Success (2023); Delivering on the Promise of High-Impact Practices: Research and Models for Achieving Equity, Fidelity, Impact, and Scale (2022), Assessment in Student Affairs (2016); Using Evidence of Student Learning to Improve Higher Education (2015); One Size Does not Fit All: Traditional and Innovative Models of Student Affairs Practice, Second Edition (2014), and Student Success in College (2005/2010). She is co-editor of New Directions in Higher Education, is on the editorial board of Innovative Higher Education and the Journal of Postsecondary Student Success and serves on the board of the Gardner Institute for Excellence in Undergraduate Education. She is a peer reviewer for several accreditors and regularly consults with colleges and universities about assessment, effective educational practice, inclusive excellence, high-impact practices, and support for student success. Guest Interviewers: Martha Lopez Lavias currently serves as an undergraduate advisor in the School of Education at The University of North Carolina at Chapel Hill where she helps guide students through their academic journeys. Prior to UNC-Chapel Hill, she worked at Elon University supporting high achieving students with financial need, allowing her to develop a passion for holistic, student-centered advising. In the fall, she will begin her doctoral journey in the Educational Leadership, Policy, and Human Development program at North Carolina State University. She is also a member of a research team led by Dr. Susannah McGowan and affiliated with the Global Forum for Student Success, exploring student success practices from a global perspective. Aranza Obscura works at Georgetown University’s Red House as a Project Coordinator, where she supports the design, implementation, and evaluation of initiatives that aim to reimagine higher education. Her work includes supporting data analysis, coding, and representation for The Gardner Institute Global Forum for Student Success’s research and resources focused on advancing student success across borders. Originally from Mexico City and raised in South Texas, Aranza is a bicultural, first generation graduate of Texas A&M International University and is currently completing her Master’s degree in Higher Education Administration at Georgetown University. Her capstone focuses on scaling a course that supports first generation undergraduate students in preparing for life after college, with a focus on adapting it for first generation graduate students. She is passionate about intentional program design, assessment, and evaluation that elevates student narratives and informs more empowering student experiences. Thank you for listening! Subscribe to our email list for early episode release! Stay in touch on Facebook, LinkedIn, Instagram, YouTube, and our website.

  2. Sep 16

    Episode 198- Fostering Collaborative Growth with Phil Cavalier

    Send us Fan Mail Dr. Phil Cavalier was named the 13th president of Kutztown in Pennsylvania on April 30, 2025 and will begin his tenure on July 7th. For the previous seven years, he served as the provost and senior vice chancellor for academic affairs at the University of Tennessee at Martin. He also served as Interim Chancellor at the University of Tennessee at Martin from March to August 2023. Some of Dr. Cavalier’s accomplishments during his tenure at UT Martin include leading the university in creating a strategic plan for 2025-30, developing a two five-year strategic enrollment plan, guiding the university to a record-high 77% retention rate for first-year students, adding several new academic programs, and building a UTM in Siena, Italy study abroad program. Prior to his appointment at UT Martin, Dr. Cavalier served as the provost at two residential liberal arts colleges, Lyon College in Arkansas and Eureka College in Illinois. During the 2005-6 academic year, he was a Fulbright Scholar in Kyiv, Ukraine, where he taught American literature at two Ukrainian universities and delivered lectures throughout Ukraine as well as in Estonia and Egypt. He earned a Ph.D. in English from the University at Buffalo, an M.A. in English from Northeastern University, and a B.A. in Economics from Swarthmore College. Thank you for listening! Subscribe to our email list for early episode release! Stay in touch on Facebook, LinkedIn, Instagram, YouTube, and our website.

  3. Aug 17

    Episode 197- Building Awareness of Graduate Student Needs with Claudia Petrescu

    Send us Fan Mail Dr. Claudia Petrescu is the Associate Vice President for Graduate Education and Internationalization Initiatives, Illinois State University, USA. She is an experienced higher education leader who served in leadership roles such as Vice Provost for Graduate Education & Dean of the Graduate School at Kansas State University, Chief Strategy Officer, and Dean of Graduate School at Oakland University in Michigan. Dr. Petrescu is a tenured professor in the Department of Politics and Government at Illinois State University.   Petrescu has over 20 years of academic leadership, including 10 years of leading graduate schools at R2 and R1 institutions. She is a strategic thinker that builds partnerships with academic, non-academic and community partners to design and implement a data-informed graduate education culture. Petrescu’s work and research interests are in the areas of organizational change, strategic planning, student success, evaluation, nonprofit management, and capacity building.   Claudia has been published in journals such as the Change: The Magazine of Higher Learning, International Journal of Voluntary and Nonprofit Organizations, International Leadership Journal, Nonprofit Management and Leadership among others. She is also a recent graduate of the American Council of Education (ACE) fellowship program. Claudia holds a doctorate in Public Policy and Public Administration from the University of Pittsburgh, and obtained graduate degrees from Duquesne University, the National School of Public Administration and International Relations, Bucharest, Romania, and Babes-Bolyai University, Cluj-Napoca, Romania.  Thank you for listening! Subscribe to our email list for early episode release! Stay in touch on Facebook, LinkedIn, Instagram, YouTube, and our website.

  4. Jun 15

    Episode 195- Graduate Student Data with Deirdre McMahon and Anne Converse Willkomm

    Send us Fan Mail Deirdre H. McMahon, PhD, is a Teaching Professor of English, Department of English and Philosophy, College of Arts and Sciences, and the Assistant Dean of Online Program Assessment in the Graduate School of Biomedical Sciences and Professional Studies, College of Medicine at Drexel University. Her literary research focuses on nineteenth-century British literature and culture. A former Provost Fellow, Chair of the Online Learning Council Faculty Fellows, and Assistant Dean of Online Education at the Graduate College, she is leader in online education. Her portfolio also includes the design, support, and assessment of graduate programs across modalities. Anne Converse Willkomm serves as the Assistant Vice Provost for Curricular Support Services and an Associate Teaching Professor in the Department of Communication in the College of Arts and Sciences at Drexel University. In her current role, she leads university-wide efforts to support curriculum development, academic policy, and program innovation across undergraduate and graduate education. Previously, as Associate Dean of the Graduate College, she advanced interdisciplinary initiatives, oversaw academic administration and student affairs, and supported the growth and quality of graduate programs. With nearly 20 years of experience in higher education, Anne’s work spans curriculum design, assessment, and strategic planning across professional and liberal arts contexts. She has played a key role in launching new programs, guiding institutional policy, and leading cross-university initiatives, including assessment and AI integration. An award-winning educator, she continues to teach, grounding her work in a deep commitment to the student experience. Thank you for listening! Subscribe to our email list for early episode release! Stay in touch on Facebook, LinkedIn, Instagram, YouTube, and our website.

  5. May 18

    Episode 192-Leading First-Year Initiatives in Taiwan with Chuan-Chin Chiao and Sindy Peng

    Send us Fan Mail Chuan-Chin Chiao obtained his PhD from University of Maryland in 2000, and finished his postdoctoral training in Harvard University in 2002. He joined Department of Life Science, National Tsing Hua University (NTHU), Taiwan, in 2002, and is currently a Tsing Hua Distinguished Professor in this department. He is interested in a variety of vision related topics, including retinal neurobiology and cephalopod neuroethology. Multidisciplinary approaches are undertaken in the lab to seek deep understanding of vision in the context of biology. In addition to research, he is passionate about teaching. He has won the Best Lecturer Awards for three times from NTHU. In 2020, he has also obtained the Best General Education Teacher Award from Ministry of Education in Taiwan. He has produced three MOOCs and several OCW online courses. He has served as the Vice President for Academic Affairs in NTHU in 2020-2021. In 2021-2025, he served as the Director General of National Museum of Natural Science, the largest science museum in Taiwan. In February 2025, he returned to NTHU and continued his research and teaching. Particularly, he helped to advocate the First Year Experience movement in Taiwan, and served as Advisory Consultant at the Center for Exploration and Life Transitions (equivalent to the FYE office) in NTHU. He has taught the First Year Seminar course since fall 2025. Most recently, he has helped to organize the first Taiwan-FYE conference in NTHU. Dr. Hsinyi (Sindy) Peng holds a B.A. in Chinese Literature from National Taiwan Normal University and a Ph.D. in Information Science and Learning Technologies from the University of Missouri.  Her career spans K–12 teaching, teacher education, and higher education. She began her career as a Chinese teacher in Taipei and later served as an assistant professor at National Chiao Tung University. She also spends a decade in the United States raising her two daughters—an experience that deeply shapes her perspective on life transitions, identity, and the challenges of restarting a career. During that time, she continued teaching as an online instructor with Oregon State University.  Now based at National Tsing Hua University, Sindy works at the intersection of student development, learning design, and higher education innovation. In May 2025, she founded the Center for Exploration and Life Transitions (ExALT), where she leads efforts to support first-year students in exploring their academic and life paths, develops first-year seminars with faculty across disciplines, and trains peer leaders to guide new students. She also organizes Taiwan’s first national conference on first-year education, The 1st Annual Conference of the Taiwan First-Year Experience (T-FYE), in collaboration with Prof. Chuan-Chin Chiao and Prof. Ming-Chi Wu.  Thank you for listening! Subscribe to our email list for early episode release! Stay in touch on Facebook, LinkedIn, Instagram, YouTube, and our website.

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About

We are searching for big ideas that inspire hope and action in higher education around institutional transformation and innovation to advance student success outcomes. Joining John Gardner are higher education leaders and other relevant persons of interest who will discuss innovation and strategies that improve higher education. All opinions and views expressed as part of “Office Hours with John Gardner” belong solely to the individual participants and do not necessarily represent those of the people, institutions, or organizations with which the individuals may be associated in a professional, educational, or other personal capacity unless explicitly stated. Likewise, all opinions and views expressed do not necessarily reflect those of the Gardner Institute.