Remarkable Results Radio Podcast Aftermarket Radio Network

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Dan Molloy shares insights from his new book, 'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?' and his unique approach to business growth through focusing on commitment-driven communication rather than mere information exchange.

Dan Molloy, Molloy Business Development Group



Show Notes




Watch Full Video Episode
'The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?'
Dan Molloy's transition to the automotive repair business (00:03:01) Dan Molloy shares the story of how he transitioned from the telecommunications industry.
Obtaining funding for the automotive business (00:04:23) Dan explains how he obtained funding for the automotive repair business and the real estate involved in the deal.
The impact of language and communication (00:08:02) The profound impact of language and communication on commerce and personal results.
The six possible moves in communication (00:09:17) The concept of six possible moves in communication and how it transformed his perspective on life.
The evolution of personal growth (00:11:12) Personal growth and reinvention in different decades of life.
The concept of the future and commitment (00:13:29) The concept of the future, the significance of living in the present, and the distinction between goals and commitments.
Leadership, commitment, and invention (00:15:44) The importance of commitment in leadership, business, and sales, and the role of inventing the future.
The start of the segment (00:16:29) The communication business and hidden metrics in the auto repair industry.
Moving the numbers (00:18:04) Discussion on how to steer business numbers and the importance of language in doing so.
Communication as the only tool (00:18:16) The significance of language in communication, teaching, training, and customer interactions.
Communication standards (00:18:45) The absence of effective communication standards and its impact on business.
The importance of analyzing language (00:22:06) The significance of analyzing language in business.

Building trust and credibility (00:24:31) The importance of building trust, credibility, and relationships through language.
The act of declaring (00:25:52) The significance of making declarations and how they invent the future in business conversations.
Commitment making rate...

Join Hunt in this important discussion about financial planning for auto repair shop owners. This episode explores why breaking even isn't enough and how to set financial targets that ensure long-term business health and growth.
• Understanding Break-even: Why merely covering costs can jeopardize business sustainability, and how to calculate real financial targets.
• Strategic Planning Tips: Learn conservative financial planning techniques to safeguard your business against unexpected downturns.
• Team Communication: The importance of setting clear financial goals and maintaining transparency to motivate your team.
• Actionable Financial Advice: Step-by-step guidance on setting sales and profit targets based on your gross profit percentage.
Thanks to our partners, NAPA TRACS and Promotive
Did you know that NAPA TRACS has onsite training plus six days a week support?
It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online: www.paarmelis.com
Email Hunt: podcast@paarmelis.com
Get a copy of my Book: Download Here
Aftermarket Radio Network

Thanks to our Partner, NAPA TRACS and AutoFix Auto Shop Coaching

Industry leaders John Hanighen, CEO of Cloyes, Matt Buchholz, CEO of Motorrad, and Andy Fiffick, CEO of a 10 store franchise chain in Cleveland, dive into the current state of the supply chain within the automotive aftermarket, addressing issues of product availability, quality concerns, and the impact of unpredictable demand. Insights into data-driven forecasting, manufacturer-distributor collaboration, and the importance of communication between suppliers and auto repair shops are also explored to give a holistic view of managing challenges in the aftermarket industry.

Andy Fiffick, CEO Rad Air, 10-locations, franchise. Listen to Andy’s other episodes HERE

John Hanighen, CEO at Cloyes Gear and Products. Listen to John's other episodes HERE

Matt Buchholz, CEO MotoRad


Watch Full Video Episode
Supply Chain Resilience and Whiplash (00:02:41) Discussion on the unique demand contraction and subsequent supply chain adjustments due to the COVID-19 pandemic.
Quality and Fill Rate Issues in the Industry (00:05:44) Reports of decreased quality and high defect rates in automotive parts, as well as challenges related to supply chain disruptions and limited delivery services.
Steps to Ensure Proper Installation and Quality Control (00:09:20) Use of QR codes and training videos to ensure proper installation, labor claim reimbursement programs, and the importance of minimizing comebacks through quality control measures.
Challenges in Addressing Quality Issues (00:14:29) Discussion on the complexity of the supply chain, the need for quality parts, and the challenges in identifying and addressing part failures and defects.
Cataloging and Product Quality (00:15:51) Discussion on the importance of cataloging products correctly and the impact of catalog errors on product performance.
Supply Chain Logistics (00:19:26) Challenges and opportunities related to cataloging systems, data accuracy, and supply chain management.
Predictive Modeling and Assortments (00:28:29) The use of data for predictive modeling and assortment recommendations at the store and distribution center levels.
Data Sharing and Tracking (00:30:41) The challenges and variations in tracking and sharing data across different systems and trading partners.
The supply chain management challenge (00:31:38) Discussion on using cross-referencing to identify supply chain gaps and the need for distributor approval.
Impact of demand fluctuations (00:32:44) The impact of erratic demand changes and consumer confidence on the automotive industry.
Adapting to market changes (00:34:46) Discussion on adapting to demand changes due to weather, election cycles, and marketing strategies.
Predictive analytics and supply chain adjustments (00:35:36) Exploring the use of predictive tools and data, including weather, election cycles, and global conflicts, to adjust supply templates.
Challenges in supply chain disruptions (00:36:35) The ripple effect of global conflicts and...

Matt Fanslow and guest Margaret Light tackle the subject of pornography and its effects on relationships. They discuss the challenges of addressing porn use, the avoidance of the topic in relationships, and the importance of open, respectful communication. They explore the emotional regulation aspect of pornography, the influence of media on sexual expectations, and the need for comprehensive sexual education. The conversation also covers ethical porn consumption, the impact of porn on relational dynamics, and the benefits of seeking therapy for related issues.
Margaret Light, Marriage & Family Therapist, MA, LMFT, mlight@equilibriumtherapyservices.org, Equilibrium Therapy and Services
Show Notes
Professional language debate (00:03:15) Margaret Light discusses the professional debate around the language and terminology used in the field of pornography addiction.Impact of pornography on sexual health and education (00:07:43) Unrealistic expectations and objectification (00:08:29) Warning signs of problematic pornography use (00:11:06) Ethical considerations of paying for porn (00:13:55) Dependency on porn for sexual activity (00:17:48) Acceptable use of pornography (00:19:23) The impact of hiding porn (00:19:37) Understanding relational problems (00:20:06) Individual perspective on porn use (00:20:53) Shame and embarrassment associated with porn (00:21:28) Pornography as an emotion regulation tool (00:23:29)Expanding coping skills (00:25:00)Neuroplasticity and brain rewiring (00:29:25) Realistic expectations for change (00:30:34) The impact of content on user preferences (00:35:17) Media influence on body image and fantasies (00:36:51) Porn Industry and Inclusive Content (00:38:51) Adolescent Education on Pornography (00:39:27) Mainstream Influence and Adolescent Expectations (00:41:10) Accessibility and Social Acceptance (00:43:32) Algorithmic Influence and Content Consumption (00:45:27) Relational Dynamics and Pornography Use (00:55:42) Relational Skills in Addressing Pornography (00:59:16) Ethical Use of Pornography (01:00:22) Demonstrating Care and Consideration (01:03:15) Seeking Therapy for Relationship Issues (01:04:22) 
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: mattfanslowpodcast@gmail.com
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.
Show Notes
My Facebook Ads are showing to people way outside of my service area (not set up right)My social media doesn’t seem to be providing a return on investment (Junk smm)I never see my Google Ads when I search for my business (low budget)I don’t show up in the Map Pack when I search for auto repair near me, and I’m searching while I’m in my business (connected to wifi)My website is too slow (pictures too big or cheap hosting)My website doesn’t come up when people search for mechanic near me (stock content)I get lots of leads but they don’t turn into customers (Your SA sucks)My marketing looks like every other shop’s marketing (are you talking to your marketers?)The shop is slow. It’s time to turn our marketing back on. (never stop marketing)
How To Get In Touch
Group - Auto Repair Marketing Mastermind
Website - shopmarketingpros.com 
Facebook - facebook.com/shopmarketingpros 
Get the Book - shopmarketingpros.com/book
Instagram - @shopmarketingpros 
Questions/Ideas - podcast@shopmarketingpros.com

Thanks to our Partner, NAPA Auto Care

A very special re-release of a Remarkable Results Podcast from November 2016. This is a very interesting story and a very interesting person. Giuliano Zuccato, at the time of this interview, was a spirited 84-year-old and weaves his story as a young man, immigrating from Italy to Canada and, ultimately, a job in the Ford design studio where he was a sculptor on the Iconic 1964 Mustang.

Listen to Giuliano speak to the talent of the sculptors as they took the engineering drawings and design sketches in two dimensions and turned them into a three-dimensional model.

Watch Complete YouTube Video HERE.

Giuliano's immigration to the United States and entry into Ford (00:06:15)
Giuliano's immigration to the United States, his struggle to find work, and his eventual entry into the Ford Motor Company.
Giuliano's work at Ford and the creation of the Mustang (00:19:39)
Giuliano's work at Ford, the skills required for clay sculptors, and the creation of the iconic 1964 Ford Mustang.
Inside the Ford Design Center (00:23:25)
Giuliano's description of the Ford Design Center, the use of hot clay, and his work in different studios.
The Mustang Design (00:24:01)
Discussion of the design process and key individuals involved in creating the 1964 Ford Mustang.
Clay Sculpting Process (00:25:29)
Explanation of the industrial clay used, its application, and the physical toll of sculpting.
Selecting the Design (00:26:49)
Anecdote about the selection of the 1964 Mustang's design and the involvement of key figures.
Father of the Mustang (00:28:03)
Exploration of Lee Iacocca's role and significance in the creation of the Mustang.
Engineering and Marketing (00:30:09)
Discussion of the technical considerations and marketing strategies for the Mustang.
Legacy and Impact (00:32:41)
Reflection on the Mustang's introduction and its long-lasting impact on car culture.
Passion for the Mustang (00:33:19)
Giuliano Zuccato' s personal experiences and interactions with Mustang enthusiasts.
Innovative Model Making (00:41:41)
Development of new model-making techniques and their impact on car design.
Work Beyond Ford (00:43:50)
Giuliano Zuccato' s involvement in the creation of other vehicles and his post-Ford career.
Icon Productions (00:46:43)
Giuliano Zuccato' s current endeavors with icon productions and inspiring others through his experiences.
Inspirational Message for Inmates (00:47:46)
Giuliano's outreach to inmates, sharing his story of resilience and hope.
Keeping the Spirit Young (00:49:41)
Discussion on maintaining a youthful spirit and living in the moment.
Ten-Year Business Plan (00:51:32)
Giuliano's aspirations for a film about his life and the Mustang, and a possible Broadway musical.
Connecting with the Arts (00:54:11)
Giuliano's involvement in music and the arts, including hosting singing events at his home.
Inspiring Others and Future Plans (00:55:21)
Giuliano's efforts to inspire and help others, including plans to visit VA hospitals and organize a caravan.
Funding and Technology (00:57:31)
Discussion about funding mechanisms and Giuliano's proficiency in technology.
Route 66 Dream (01:01:22)
Giuliano's dream of organizing a caravan of Mustangs to visit VA hospitals along Route 66.
Meeting Car Legends (01:02:30)
Giuliano's interactions with Carroll Shelby and his work on Shelby Mustang editions.
Gratitude and Farewell (01:03:44)
Giuliano expresses gratitude and bids farewell.


Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family