31 episodes

Coffee Break is a podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team.
In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.
When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.
Join us on Coffee Break to learn how to create a healthier workplace culture - One Cup at a Time.

Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time Healthy Workforce Institute

    • Health & Fitness
    • 5.0 • 15 Ratings

Coffee Break is a podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team.
In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.
When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.
Join us on Coffee Break to learn how to create a healthier workplace culture - One Cup at a Time.

    EP 31: Transforming Healthcare Through Emotional Onboarding

    EP 31: Transforming Healthcare Through Emotional Onboarding

    Fostering meaningful coworker relationships from day one cultivates a nourished and peaceful organizational culture, thus promoting a positive work environment.
    In this episode, Quint Studer explores the critical practice of emotional onboarding, a method he equates to the welcoming and communal support found in recovery meetings for alcoholics and drug addicts. This approach not only helps new healthcare employees, like nurses, feel connected and supported but also addresses the high turnover rates that plague the industry. 
    So, grab your coffee, and let's break into this transformative discussion that could redefine emotional well-being and retention in healthcare.
    Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

    • 45 min
    Ep 30: Self-Awareness in Leadership

    Ep 30: Self-Awareness in Leadership

    Authentic recognition of diverse traits fosters a team culture where everyone feels valued and understood.
    In this episode, Dr. Renee Thompson explores the various strategies for skill development among healthcare teams, which include fostering assertive communication, eliminating workplace gossip, and the art of giving and receiving feedback effectively. She highlights the concept of adding a "healthy workforce" as a standing agenda item to instigate continuous cultural growth and learning. 
    Stay tuned as we uncover the keys to unlocking a better work environment where everyone can thrive. 

    Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

    • 32 min
    EP 29: Building a Safer Workplace: Collaboration and Prevention Strategies

    EP 29: Building a Safer Workplace: Collaboration and Prevention Strategies

    Empowering healthcare workers to set boundaries with patients is essential to preventing workplace violence.
    In this episode, Tracy Gosselin, Senior Vice President and Chief Nurse Executive at Memorial Sloan Kettering Cancer Center, discusses workplace violence in healthcare. Tracy delves into strategies for cultivating a healthy workforce, emphasizing the need to identify key stakeholders, understand data, and create a supportive environment for staff. She emphasizes the significance of acknowledging workplace violence and empowering healthcare workers to set boundaries with patients while providing compassionate care. 
    Tune in and learn how to cultivate a respectful and safe work culture in healthcare with practical methods that actually work!

    Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

    • 34 min
    EP 28: Strengthening Workplace Relationships Through HR Collaboration

    EP 28: Strengthening Workplace Relationships Through HR Collaboration

    If you want to cultivate and sustain a healthy work culture, you have to involve your HR partners.
    In this episode, Dr. Renee Thompson emphasizes the importance of fostering a healthy and respectful work culture by addressing disruptive behaviors and strengthening the relationship with human resources (HR). She advocates for unity between leaders and HR in handling problematic employees, suggesting rapport-building coffee chats, early intervention for disruptive behaviors, clear communication, decisive action, and implementing strategies to stop bullying in healthcare organizations.
    Tune in and learn how to cultivate a healthier and more respectful work environment by tackling an age-old problem in healthcare: bullying and incivility!

    Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

    • 23 min
    EP 27: Compassion in Action: Creating a Caring Work Environment

    EP 27: Compassion in Action: Creating a Caring Work Environment

    It's vital to understand rather than dictate emotions, fostering unity amidst adversity.

    In this episode, Doug Dascenzo, Regional Chief Nursing Officer of Trinity Health, delves into the crucial aspects of fostering a compassionate and collaborative work culture within healthcare organizations. He addresses the compassion crisis exacerbated by burnout and the pandemic, emphasizing the importance of supporting emotions, fostering open communication and empathy, and recognizing diverse personalities within teams.

    Tune in and learn how to contribute to building a more compassionate and secure healthcare system for all!

    Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

    • 38 min
    EP 26: Guide to Nurse-Physician Partnerships for Change

    EP 26: Guide to Nurse-Physician Partnerships for Change

    The impact of solid nurse-physician relationships on leadership success and cultural evolution in hospitals is pivotal.
    In this episode, Dina Dent uncovers the strategies she employed to build robust relationships, including her innovative "donuts with Dina" sessions, mission rounds, and town halls that engage and recognize staff, even as they answer a staggering thousand questions monthly. 
    Tune in as this episode offers a glimpse into the importance of diversity in thought and the evolving face of healthcare operations.
    Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast-episodes

    • 51 min

Customer Reviews

5.0 out of 5
15 Ratings

15 Ratings

Eva Lana ,

❤️❤️❤️❤️❤️

A fantastic podcast for healthcare leaders who need to tackle workplace challenges head-on. With practical strategies, it's like having a mentor guide you through tough situations. After listening, I feel equipped to foster a culture of respect and collaboration in my team.

Terrify04 ,

Louder!

Wow such great episodes that we need to be talking about more in the healthcare arena! Thank you for tackling these and keeping open conversations!

Changing Patterns ,

Practical, Positive, and Relatable

Dr. Renee Thompson has the unique ability to provide practical & positive strategies to the people side of healthcare challenges. By sharing from lived experiences in healthcare, every episode is relatable and provides hope that bullying & incivility can be overcome. Thank you for being a trailblazer for nurses to stop eating their young and start spreading kindness.

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