451 episodes

Executive CXO conversations on leadership, AI, and the digital economy with the world's top business innovators. Hosted by well-known Industry Analyst Michael Krigsman.

Subscribe: www.cxotalk.com/subscribe
YouTube: www.youtube.com/channel/UCGeqHuR3eUU5tnmgjkqZazw
LinkedIn: linkedin.com/company/cxotalk
Twitter: twitter.com/cxotalk

CXOTalk Michael Krigsman

    • Technology
    • 4.8 • 35 Ratings

Executive CXO conversations on leadership, AI, and the digital economy with the world's top business innovators. Hosted by well-known Industry Analyst Michael Krigsman.

Subscribe: www.cxotalk.com/subscribe
YouTube: www.youtube.com/channel/UCGeqHuR3eUU5tnmgjkqZazw
LinkedIn: linkedin.com/company/cxotalk
Twitter: twitter.com/cxotalk

    Practical AI for the Enterprise: Lessons From Salesforce Customers

    Practical AI for the Enterprise: Lessons From Salesforce Customers

    Key takeaways from CXOTalk episode 823 featuring Clara Shih, CEO of Salesforce AI:
    **AI Adoption Requires a Strategic Approach:** While AI shows immense potential, companies cannot approach it haphazardly. Successful implementation requires starting with well-defined use cases, ensuring data quality, prioritizing security and privacy, and approaching it with a mindset of responsible use.
    **AI Transforms Customer Experience:** One of the most significant and immediate applications of AI is in revolutionizing customer service, marketing, and sales. Businesses can expect AI-powered tools to deliver personalized experiences, intelligent support, and targeted campaigns with greater efficiency.
    **The Future of AI Depends on Collaboration and Ethics:** AI's long-term success and positive impact depend heavily on collaboration between governments and businesses. Regulations, guidelines, and continuous education around the ethical and responsible use of AI are crucial to ensuring that AI is a force for good that benefits society as a whole.
    🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/practical-ai-for-the-enterprise-lessons-from-salesforce-customers
    🔷 *Subscribe:* newsletter.cxotalk.com
    🔷 *LinkedIn:* www.linkedin.com/company/cxotalk
    🔷 *Twitter:* twitter.com/cxotalk
    💡Subscribe and turn on notifications to catch the latest episodes of CXOTalk!

    • 53 min
    AI Investment and Strategy: Navigating the Future with CBRE's Chief Digital & Technology Officer

    AI Investment and Strategy: Navigating the Future with CBRE's Chief Digital & Technology Officer

    Join CXOTalk episode 822 for a conversation with CBRE's Chief Digital & Technology Officer, at real estate giant CBRE, about AI strategy and investment driving business transformation. Learn how CBRE leverages an "AI Trinity" for efficiency, growth and leadership in real estate operations.
    *Key Takeaways*
    -- Strategic pillars for AI investment focus on alignment with business priorities and outcomes, achieving faster time-to-value through data and partnerships, and ability to scale solutions across the organization.
    -- Emphasis is placed on practical AI use cases tied directly to business outcomes rather than pursuing AI for its own sake. Data capabilities, AI platforms, and contextualization into industry workflows are critical.
    -- Cultural change involving strategic alignment, an experimentation culture and responsible innovation underpins effective AI adoption. Governance, data integrity and partnerships also play key roles.
    -- Business strategy guides AI investment strategy with focus on priorities, impact, and ability of AI to address complex challenges and transform workflows. Adopting a pragmatic, business-focused approach is key.
    🔗 Stay Connected:
    🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/ai-investment-and-strategy-navigating-the-future-with-cbres-global-chief-marketing-technology-officer
    🔷 *Subscribe:* newsletter.cxotalk.com
    🔷 *LinkedIn:* www.linkedin.com/company/cxotalk
    🔷 *Twitter:* twitter.com/cxotalk
    💡Subscribe and turn on notifications to catch the latest episodes of CXOTalk!

    • 50 min
    The Generative AI Rocket Ship: Practical Advice from PwC

    The Generative AI Rocket Ship: Practical Advice from PwC

    Explore the future of consulting with PwC's Vice Chair and Chief Products and Technology Officer, Joe Atkinson, on CXOTalk episode 821. Dive into the strategic investment of over $1 billion in generative AI, its impact on enterprise scaling, and the evolution of consulting services. Gain practical insights on integrating generative AI with human expertise for superior business outcomes.
    🔗 Stay Connected:
    🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/the-generative-ai-rocket-ship-practical-advice-from-pwc
    🔷 *Subscribe:* newsletter.cxotalk.com
    🔷 *LinkedIn:* www.linkedin.com/company/cxotalk
    🔷 *Twitter:* twitter.com/cxotalk
    💡Subscribe and turn on notifications to catch the latest episodes of CXOTalk!

    • 56 min
    Centaurs and Cyborgs: Navigating the Jagged Edge of Generative AI Productivity

    Centaurs and Cyborgs: Navigating the Jagged Edge of Generative AI Productivity

    In CXOTalk episode 820, 'Centaurs and Cyborgs: Navigating the Jagged Edge of Generative AI Productivity,' we discuss the impact of generative AI on professional productivity for knowledge workers. Hear from Karim Lakhani (Harvard Business School - Digital, Data, and Design Insitute (D^3) - and Francois Candelon (Boston Consulting Group), the authors of 'Navigating the Jagged Technological Frontier' as they explore the role of AI in knowledge work.
    The episode examines the balance between human creativity and AI efficiency, addressing the ethical and practical aspects of AI in the workplace.
    🔗 Stay Connected with CXOTalk:
    🔷 *Subscribe:* newsletter.cxotalk.com
    🔷 *LinkedIn:* www.linkedin.com/company/cxotalk
    🔷 *Twitter:* twitter.com/cxotalk
    🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/centaurs-and-cyborgs-navigating-the-jagged-edge-of-generative-ai-productivity
    💡 Don’t forget to hit the subscribe button and turn on notifications to catch the latest episodes of CXOTalk!
    #cxotalk #generativeai #enterpriseai #consulting #professionalservices #futureofwork

    • 1 hr 2 min
    Enterprise AI Survival: Navigating Challenges and Seizing Opportunities with Bob Muglia

    Enterprise AI Survival: Navigating Challenges and Seizing Opportunities with Bob Muglia

    🔗 Stay Connected with CXOTalk:
    🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/enterprise-ai-survival-navigating-challenges-and-seizing-opportunities-with-bob-muglia
    🔷 *Subscribe:* newsletter.cxotalk.com
    🔷 *LinkedIn:* www.linkedin.com/company/cxotalk
    🔷 *Twitter:* twitter.com/cxotalk
    💡 Don’t forget to hit the subscribe button and turn on notifications to catch the latest episodes of CXOTalk!
    ====
    In CXOTalk episode 820, join us for an insightful conversation with Bob Muglia, a seasoned technology leader and former CEO of Snowflake. With a distinguished career that includes pivotal roles at Microsoft, Bob brings a depth of knowledge and experience in the tech industry, especially in the realm of AI in enterprise settings.
    This episode dives into the evolving landscape of AI within the enterprise sector as we step into 2024. Bob discusses the early stages of AI adoption in enterprises, highlighting key trends and developments. He offers his perspective on how AI is reshaping productivity tools, such as Microsoft Teams, and its broader impact on creative processes and business strategy.
    The conversation also addresses significant topics like the potential disruption AI may cause in business models, the shifting nature of work in the AI era, and the ethical considerations that businesses must navigate in AI development and usage. Furthermore, Bob shares his thoughts on the future role of AI across various industries, the advancement of knowledge graphs, and the critical importance of responsible AI practices.
    Whether you're a business leader, a tech professional, or someone keen on understanding the impact of AI in the corporate world, this episode provides valuable insights and practical perspectives. Tune in to gain a deeper understanding of enterprise AI's current state and future possibilities with expert insights from Bob Muglia.
    #EnterpriseAI #BobMuglia #TechnologyLeadership #CXOTalk

    • 1 hr 2 min
    The Evolving Landscape of Enterprise AI

    The Evolving Landscape of Enterprise AI

    ➡️ *Please support this podcast by clicking on our sponsor:* vanta.com/cxotalk
    ===
    🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/the-evolving-landscape-of-enterprise-ai
    🔷 *Subscribe:* newsletter.cxotalk.com
    🔷 *LinkedIn:* www.linkedin.com/company/cxotalk
    🔷 *Twitter:* twitter.com/cxotalk
    In CXOTalk episode 818, Michael Krigsman talks with Anthony Scriffignano, an acclaimed data scientist, about the rapid evolution of enterprise AI, particularly focusing on generative AI. Scriffignano has a rich background in data science, having worked in various industries, and holds 98 patents. He shares his insights on AI developments, their practical applications in business, and the ethical considerations surrounding AI technology.
    #cxotalk #datascientist #ethicalai #responsibleai

    • 1 hr 6 min

Customer Reviews

4.8 out of 5
35 Ratings

35 Ratings

NKhoshaf ,

Must Listen for any executive!

Michael brings on top notch guests.

J. Barshop ,

Awesome show, highly recommend!

Michael and his guests provide some incredibly actionable and compelling content on how to effectively grow your business through world-class CX.

Highly recommend listening and subscribing to CXOTALK if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

I001962 ,

Solid - EVERY episode

No fluff, No native ads, just solid content that folks working in or selling to enterprises may find interesting.

Top Podcasts In Technology

Lex Fridman
UserTesting
Ben Gilbert and David Rosenthal
Jason Calacanis
Cool Zone Media
The New York Times

You Might Also Like

Andreessen Horowitz
Changelog Media
Gartner
Daniel Faggella
MIT Sloan Management Review and Boston Consulting Group (BCG)
Jason Calacanis