DRIVE TIME DEBRIEF with The Whole Physician Drs. Cazier, Dinsmore and Morrison

 

Episode Summary:

In this episode, Amanda, Laura, and Kendra dive into the topic of patient expectations, a common pain point identified through recent market research. They discuss the impact of unexpressed and unmet expectations on both patients and healthcare providers, and how these can lead to disappointment and frustration. The hosts share personal anecdotes and insights on handling expectations in a clinical setting, emphasizing the importance of clear communication, empathy, and setting boundaries.

Key Topics Discussed:

1. Introduction to Patient Expectations: Amanda introduces the topic and explains the relevance of managing patient expectations, especially when they can't be met due to uncontrollable factors.

2. Understanding Expectations: Kendra discusses how expectations affect every relationship, including those with patients. She explains that many expectations are unexpressed and become stories in our minds, often influenced by movies, TV, social media, and personal experiences.

3. Impact of Disappointment: Kendra references Brene Brown's research on disappointment and shame, highlighting how unmet expectations can lead to feelings of hurt, anger, or frustration. This emotional response can be projected onto healthcare providers, even when it’s not their fault.

4. Empathy and Validation: Laura shares strategies for deescalating situations by identifying and validating patients' emotions. She emphasizes the importance of empathy and open communication to build connections and reduce adversarial interactions.

5. Setting Boundaries: Laura recounts a personal experience during COVID-19 where she had to set boundaries with a hostile patient. She stresses the importance of knowing personal limits and maintaining a calm, professional demeanor.

6. Communication and Timeframes: The hosts discuss the importance of communicating clearly about processes and timeframes, particularly in the emergency department. Keeping patients informed helps manage their expectations and reduces frustration.

7. Handling Personal Expectations: Amanda and Kendra share personal stories about managing their own expectations in different scenarios, illustrating how misaligned expectations can cause unnecessary stress.

8. Practical Tips for Clinicians: The hosts offer practical advice for clinicians, such as asking patients what they are worried about, being respectful, and validating their emotions. They emphasize the need for clear, honest communication about what is feasible in a clinical setting.

9. Emotional Regulation: Amanda and Kendra discuss the importance of emotional regulation for healthcare providers. By staying grounded and not taking things personally, providers can handle difficult situations more effectively.

10. Closing Remarks: Kendra encourages listeners to remember that they are doing their best for patients on their worst days. Amanda reminds everyone to rate and review the podcast, and mentions their new online course, Wellness 911, aimed at helping demoralized doctors.

Call to Action:- Rate and review the podcast to help other doctors find it.- Visit www.thewholephysician.com for more information on our Wellness 911 program.

Conclusion:- Remember, you are whole, you are a gift to medicine, and the work you do matters.

Website: www.thewholephysician.com

Summary

In this episode, Amanda, Laura, and Kendra discuss ways to build lasting connections with kids of all ages. They provide tips for connecting with younger kids through play, reading, singing, and positive affirmations. They also discuss the importance of establishing routines and boundaries. For tweens and teens, they emphasize the importance of maintaining a positive ratio of interactions, respecting their autonomy, and engaging in quality conversations. Finally, they discuss how to maintain connections with adult children by expressing love and appreciation, respecting their boundaries, and celebrating milestones. The key takeaways include expressing love and appreciation, making time for shared experiences, practicing forgiveness, showing empathy, and respecting their agency.

Keywords

building connections, kids of all ages, play, reading, routines, boundaries, positive affirmations, tweens, teens, quality conversations, adult children, love and appreciation, shared experiences, forgiveness, empathy, respect

Takeaways

Express love and appreciation oftenMake time for shared experiencesPractice forgiveness and separate behavior from the childShow empathy and validate their feelingsRespect their agency and offer choices

Chapters

00:00 Introduction00:34 Building Lasting Connections with Kids of All Ages01:24 Connecting with Younger Kids through Play and Reading06:01 Navigating the Tween and Teen Years11:17 Maintaining Connections with Adult Children15:44 Key Takeaways for Building Lasting Connections

https://brenebrown.com/art/the-wholehearted-parenting-manifesto/

 

In this podcast episode, Amanda, Laura, and Kendra discuss the importance of building lasting connections with children. They introduce the concept of the five-to-one positivity rule, which states that for every negative interaction during conflict, there should be at least five positive interactions. They provide examples of positive interactions, such as verbal affirmations, physical affection, shared activities, active listening, expressing interest in the world, offering words of encouragement, celebrating achievements, and smiling and making eye contact. They also discuss the importance of praising effort and tolerating failure. The hosts emphasize the need for parents to believe in their children and fill their emotional bank account with positive interactions.

 

Keywords

 

lasting connections, children, five-to-one positivity rule, positive interactions, verbal affirmations, physical affection, shared activities, active listening, expressing interest, words of encouragement, celebrating achievements, smiling, eye contact, praising effort, tolerating failure, emotional bank account

 

Takeaways

 

Building lasting connections with children is crucial for their mental health and overall well-being.

The five-to-one positivity rule suggests that for every negative interaction during conflict, there should be at least five positive interactions.

Positive interactions can include verbal affirmations, physical affection, shared activities, active listening, expressing interest in the world, offering words of encouragement, celebrating achievements, and smiling and making eye contact.

Praising effort and tolerating failure are important for children's growth and development.

Parents should believe in their children and fill their emotional bank account with positive interactions.

 

Sound Bites

 

"We want our relationships to feel like sunshine."

"Aim for at least five positive interactions for every negative one."

"Physical affection is important even in adolescence."

 

Chapters

 

00:00 Introduction

02:04 The Five-to-One Positivity Rule

06:00 Examples of Positive Interactions

09:02 Physical Affection and Shared Activities

13:15 Active Listening and Expressing Interest

21:20 Balancing Negative Interactions

25:13 Maintaining Strong Connections

27:15 Conclusion

Finding Healing in Creativity: Dr. Robin Hitchcock's Journey

Episode Description:In today's episode, Kendra introduces us to Dr. Robin Hitchcock, an emergency physician with expertise in palliative care. Dr. Hitchcock shares her journey of overcoming challenging experiences in the medical field and the unique ways she processed these difficulties. Dr. Hitchcock's story is one of resilience and innovation. Join us for an inspiring conversation about finding purpose in pain and the transformative power of creativity.

Show Highlights:- Introduction to Dr. Robin Hitchcock: Kendra introduces Dr. Hitchcock, highlighting her background in emergency and palliative care and the struggles she faced in her medical career.

- Journey to Physician Wellness: Dr. Hitchcock talks about her decision to join the physician wellness course and coaching program, driven by a sense of impending change and the need to address burnout.

- Creative Processing of Trauma: Dr. Hitchcock explains how she used songwriting as a creative outlet to process a particularly traumatic experience, highlighting the therapeutic benefits of creative expression.

- Performance of Her Song: Dr. Hitchcock performs her song, capturing the emotional journey she has been on and resonating with many who have faced similar struggles.

Key Takeaways:- The importance of recognizing the contributions of community physicians.- The need for balance and representation in awards and recognition within the medical community.- Addressing burnout proactively can lead to significant positive changes in both personal and professional life.- Creative outlets can be powerful tools for processing trauma and finding healing.

Connect with Dr. Robin Hitchcock:For those interested in reaching out to Dr. Hitchcock, you can contact her through [contact information].

Closing Thoughts:Kendra and the team express their gratitude to Dr. Hitchcock for sharing her journey and inspiring listeners with her story. They look forward to seeing the incredible things she will accomplish in the next chapter of her life.

Announcements:Stay tuned for our upcoming webinar, "What's the ICD-10 Code for Injury Sustained in a Dumpster Fire" and be sure to check out more episodes of our podcast for inspiring stories and valuable insights.

Thank you for tuning in to this episode. We hope Dr. Hitchcock's story encourages you to explore creative ways to process your own experiences and find healing.

Blue Zones Book Club - Loma Linda, California

Hosts:- Amanda Dinsmore- Laura Cazier- Kendra Morrison

Episode Highlights:- Introduction - Amanda reminds listeners about the importance of leaving ratings and reviews on Apple Podcasts. - Continuing the Blue Zones Book Club series, focusing on Loma Linda, California.

- Episode Overview - Discussing the principles and practices of the Blue Zones, with an emphasis on living longer, healthier lives. - Reminder: Hosts are doctors, but the information shared is not medical advice, just educational content.

- Key Concepts from the Episode: - Blue Zones: Areas where people live significantly longer and healthier lives. - Loma Linda, California: A population of around 9,000 Seventh-day Adventists who live about a decade longer than the average American. - Adventist Health Principles: - Pure air - Sunlight - Rest - Exercise - Plant-based diet - Drinking water - Trust in God - Abstinence (self-control, especially in eating and drinking)

- Research Findings: - NIH-funded Adventist Health Study (1974-1988): - 70% lower rate of lung cancer among non-smokers. - 40% reduced risk of colon cancer with high fiber diets. - 50% lower risk of heart attack with regular nut consumption. - Newer Adventist Health Study ongoing since 2000.

- Lifestyle Practices of Adventists: - Staying active - Not smoking - Observing Sabbath from Friday sunset to Saturday sunset - Strong community and family ties - Volunteering and giving back to the community

- Takeaways from Loma Linda: 1. Find a Sanctuary in Time: Observing a Sabbath for rest and family. 2. Watch Your BMI: Maintain a normal range BMI through diet and lifestyle. 3. Regular Moderate Exercise: Engage in low-intensity activities like walking. 4. Spend Time with Like-Minded Friends: Surround yourself with supportive, non-toxic people. 5. Snack on Nuts: Regular consumption of nuts can significantly reduce heart disease risk. 6. Give Something Back: Volunteerism can provide purpose and stave off depression. 7. Avoid Meat: Consider a vegetarian or pescetarian diet. 8. Eat an Early Light Dinner: Promotes better sleep and a lower BMI. 9. Drink Plenty of Water: Significant reduction in heart attack risk with regular water consumption.

Conclusion:- Encouragement to leave a review on Spotify or Apple Podcasts.- Information on the Wellness 911 program available at http://www.thewholephysician.com..- Affirmation: "You are whole, you are a gift to medicine, and the work you do matters."

Additional Resources:- Link to the book and Netflix series on Blue Zones.- More information on the Wellness 911 program can be found at http://www.thewholephysician.com.

These show notes capture the key points and takeaways from the podcast episode, providing a concise summary for listeners.

Understanding Grief with Krista St. Germain

Hosts: Amanda Dinsmore, Laura Cazier, Kendra Morrison

Guest: Krista St. Germain - Widow, Master Certified Life Coach, Post-Traumatic Growth and Grief Expert, Host of the Widowed Moms Podcast

Introduction:In this episode, Amanda, Laura, and Kendra welcome Krista St. Germain to the show. Physicians often encounter patients on their worst days, yet they find themselves unprepared to handle grief, whether it’s their patients', their families', or even their own. Krista, a grief expert, shares her personal journey and professional insights on understanding and dealing with grief.

Key Topics Discussed:

1. Krista's Personal Story: - Krista shares her experience of losing her husband in a tragic accident and how it led her to become a grief coach. - The importance of having accurate information about grief to reduce suffering.

2. The Myth of the Five Stages of Grief: - Origins of the five stages of grief by Elizabeth Kubler-Ross and how it was intended for those facing terminal diagnoses. - Misconceptions and misapplications of the five stages model in modern grief understanding.

3. Broader Definition of Grief: - Expanding the understanding of grief beyond bereavement to any perceived loss. - Recognizing that grief is a natural response and not something to be "solved."

4. Supporting Patients in Grief: - The importance of being present and validating the grieving person's feelings rather than trying to fix or minimize their pain. - Extending grace to oneself and others when discussing grief.

5. Physicians Handling Their Own Grief: - The challenges doctors face in dealing with their grief due to the nature of their work. - Tips for doctors to start processing their feelings, including small steps and finding a balance between feeling emotions and taking breaks.

6. Post-Traumatic Growth: - Introduction to the concept of post-traumatic growth and how it differs from post-traumatic stress. - How traumatic experiences can lead to positive psychological changes and personal growth.

7. Dual Process Model of Grief: - Explanation of the dual process model which involves oscillation between loss-oriented and restoration-oriented activities. - The importance of allowing oneself both to grieve and to take breaks from grieving.

Resources:- Krista St. Germain’s Podcast: The Widowed Mom Podcast- Krista St. Germain’s Website: Coaching with Krista for more information on grief coaching and resources.- The Whole Physician’s Wellness 911 Program: www.thewholephysician.com for information on the Wellness 911 program to help demoralized doctors go from fried to fantastic.

Closing Thoughts:The hosts thank Krista for her valuable insights and for helping to normalize conversations about grief. They emphasize the importance of talking about grief to improve the experience for those who are going through it.

Call to Action:For more information about Wellness 911, visit The Whole Physician. Remember, you are whole, you are a gift to medicine, and the work you do matters.

Disclaimer: The content of this podcast is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.