382 episodes

The podcast where we scale up on knowledge so we don't scale up our systems.

Find out why working in Industrial Water Treatment is the best job in the world.

Hear industry experts share their knowledge and stories.

Learn about technologies, methods, and career journeys.

Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

Scaling UP! H2O scalinguph2o.com

    • Education
    • 4.7 • 38 Ratings

The podcast where we scale up on knowledge so we don't scale up our systems.

Find out why working in Industrial Water Treatment is the best job in the world.

Hear industry experts share their knowledge and stories.

Learn about technologies, methods, and career journeys.

Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

    Smart Solutions: How Solid Chemistry Can Transform Your Business

    Smart Solutions: How Solid Chemistry Can Transform Your Business

    Looking to maximize efficiency while minimizing shipping costs? Keen on shrinking your company's and clients' carbon footprint? Concerned about the complexities of transporting hazardous liquid materials? Picture this: You're tasked with moving a three-hundred-gallon tote of corrosives to the twelfth floor of an office building. Or perhaps you've encountered the challenge of maneuvering a two-hundred-pound tote across pristine mahogany floors, all while hoping against leaks on the way to the cooling tower. If these scenarios resonate with you, our latest episode is a must-listen!
    Join us as Blaine Nagao, CWT, Senior Director of Smart Release Technology at Dober, answers a multitude of questions about how solid technology works and how it differs from liquid technology. Blaine debunks old misconceptions about solid technologies. Learn how to match the right equipment with the products you’re using and gain insight into controlling as many variables as possible upfront by adopting solid technology.
    Discover how solid technology can eliminate the need for hefty shipping fees, significantly reduce your carbon footprint, and save money for both your company and your clients.
    Tune in for an educational, insightful, and positive discussion that could revolutionize your bottom line.
    Understanding the Formula for Cost Savings with Solid Chemistry Technology
    Blaine explains that the cost savings from using solid chemistry technology come from several key areas:
    Reduced Shipping Costs Decreased Storage Space Requirements Lower Risk of Spills and Accidents Let's break these down:
    Reduced Shipping Costs
    Solid chemistry products are more concentrated than their liquid counterparts. This means you can ship smaller quantities, which reduces the overall shipping cost. For example:
     - Liquid product: 100 gallons (heavy, requires special handling)
    -  Solid product: Equivalent treatment power in a smaller, lighter package Decreased Storage Space Requirements
    Solid products take up less space than liquid ones, meaning you can store more product in the same amount of space. This can lead to lower storage costs, especially in facilities where space is at a premium. Lower Risk of Spills and Accidents
    Handling liquids, especially hazardous ones, carries a significant risk of spills and accidents, which can be costly. Solids minimize this risk, leading to fewer incidents and lower associated costs. Blaine's Formula
    Blaine suggests considering the total cost of ownership rather than just the upfront cost. The formula he uses involves calculating the savings in the following areas:
    Total Savings = Savings in Shipping + Savings in Storage + Savings in Risk Management
    Let's put some hypothetical numbers into this formula to illustrate:
    Savings in Shipping: $500 per shipment Savings in Storage: $100 per month Savings in Risk Management: $150 per month Assuming these savings over a year:
    Annual Savings = ($500 \times 12) + ($100 \times 12) + ($150 \times 12)
    Annual Savings = $6,000 + $1,200 + $1,800
    Annual Savings = $9,000
    By switching to solid chemistry technology, the company could potentially save $9,000 annually. This example illustrates how the cumulative savings in different areas add up to significant cost reductions.
     
    Summary
    Solid chemistry technology offers significant cost savings by reducing shipping costs, storage space requirements, and risks associated with spills and accidents. By focusing on the total cost of ownership, as Blaine suggests, companies can see the broader financial benefits of transitioning to solid chemistry solutions.
     
    Timestamps
    01:00 - Trace Blackmore asks you to share your future podcast show ideas with us by filling out the Submit a Show Idea form
    03:15 - Come to The Hang on July 11th, a free online opportunity to connect with other water professionals
    10:10 - Upcoming Events for Water Treatment Professionals 
    12:30 - Get to know Blaine Nagao, CWT

    • 1 hr 4 min
    Produced Water: Expert Perspectives and Practical Tips

    Produced Water: Expert Perspectives and Practical Tips

    Get ready to dive headfirst into the dynamic world of Produced Water as we kick off our inaugural episode dedicated to this captivating topic on the Scaling UP! H2O podcast. Join us on this thrilling expedition as we journey alongside our esteemed guest, Ivan Morales—a seasoned expert in water treatment and a beacon of innovation. With a passion for practical solutions and a knack for making complex concepts relatable, Ivan is here to guide us through the ins and outs of Produced Water management, making it accessible to all.
    In this groundbreaking episode, Ivan Morales, known for his contributions to Nalco Water, the International Water Conference (IWC), and the Produced Water Society, takes center stage to share his knowledge about Produced Water with a global audience of water professionals. Drawing from years of hands-on experience and a natural intuition for problem-solving, Ivan breaks down the barriers to understanding, offering practical insights and real-world examples. From navigating EPA regulations to tackling challenges in coal mining and fracking, we're in for an engaging and enlightening ride through the fascinating landscape of water treatment.
     
    What You'll Discover:
    Navigating EPA Regulations and Produced Water:
    Dive into the intricate realm of EPA guidelines governing the measurement and treatment of Produced Water. By understanding these regulations, we empower ourselves to ensure compliance and uphold environmental stewardship.
    Confronting Challenges in Coal Mines:
    Explore the unique hurdles faced by water professionals in coal mines, where the recycling and treatment of water are pivotal for maintaining safety standards and safeguarding downstream communities. Ivan underscores the imperative of returning water to the environment in an improved state.
    Embracing Innovation and Technological Advancements:
    Embark on a journey of discovery as we uncover cutting-edge technologies and collaborative initiatives revolutionizing Produced Water treatment. Ivan sheds light on the promising prospects of element extraction, such as lithium, and the ongoing innovations propelling our industry toward greater efficiency and sustainability.
     
    Episode Highlights:
    Empowerment through EPA Compliance:
    Gain actionable insights into navigating EPA regulations, fostering compliance, and contributing to environmental preservation through responsible water management practices.
    Community-Centric Water Stewardship:
    Learn how our efforts in coal mines directly impact downstream communities, and discover strategies for enhancing water quality to create a ripple effect of positive change.
    Innovative Solutions Driving Sustainability:
    Embark on a journey of innovation as we explore the transformative potential of emerging technologies and collaborative endeavors, propelling us toward a future of sustainable water management practices.
    Ivan delves into crucial topics such as managing PFAS contaminants, harnessing the potential of recycled water for sustainable practices, and the imperative of accurate measurement in water discharge. His insights into the challenges of treating water from fracking operations and the avenues for technological innovation are both enlightening and empowering.
    Join us as we embark on this enlightening exploration of Produced Water management, where knowledge is our compass, innovation is our vehicle, and positive change is our destination.
    Tune in to the latest episode of Scaling UP! H2O now, and let's journey together toward a future of sustainable water stewardship!
     
    Timestamps
    01:00 - Trace Blackmore thanks you for participating in the Global 6K For Water this year. Thank you for helping to solve the global water crisis. 
    6:30 - Upcoming Events for Water Treatment Professionals 
    8:30 - Interview with Ivan Morales about Produced Water 
    48:00 - Drop by Drop With James McDonald 
    49:30 - Please leave a review of this podcast on your favorite podcast player
     
    Quotes
    "P

    • 51 min
    AI Essentials: Beth Ziesenis Shares Must-Know Tips

    AI Essentials: Beth Ziesenis Shares Must-Know Tips

    AI won't take your job but knowing how to use it will give you an edge over others who don't.  - Beth Ziesenis
    Hello Scaling UP! H2O community!
    We have a treat for you in this episode! Our favorite nerdy friend, Beth Ziesenis (a.k.a. Your Nerdy Best Friend), is back on the podcast to sprinkle her magic tech dust on all things AI! 🎉
    You might have spent hours Googling tech tips or demoing tools to find the perfect solution for your needs—but now you can skip the headache and just ask Beth! She's here to break down complex AI concepts into bite-sized tips that can help you personally and professionally.
    AI in Action:
    In this episode, Beth shares:
    Her favorite AI tools for work and personal use. How to harness AI for meeting summaries and transcriptions  Insights into AI integration in office software  The magic of AI for data analysis in water treatment and scientific research. Tips for Building AI Guardrails:
    Beth knows AI can seem daunting, so she provides guidance on creating a strong AI policy for your workplace. She touches on essential training, data usage guidelines, and the importance of checks and balances to ensure AI serves you effectively and ethically.
    Beth's Takeaway:
    AI isn't here to take your job; it's here to give you an edge over those who don't adapt. Whether you're an AI skeptic or an enthusiastic early adopter, understanding how AI can enhance your work will give you a leg up!
    Ready to Scale UP your AI knowledge? Tune in to this lively episode and let Beth guide you through the exciting world of AI with humor and insight.
    Don't miss out—your AI journey starts here!
    Cheers,
    The Scaling UP! H2O Team
     
    Timestamps
    01:00 - Trace Blackmore extends his gratitude to you, our listeners, for helping us reach the top 2.5% of all podcasts worldwide
    06:30 - Upcoming Events for Water Treatment Professionals 
    10:00 - Interview with Your Nerdy Best Friend, Beth Ziesenis
    1:00:00 - Drop by Drop with James McDonald 
     
    Quotes
    “On November 30, 2022, a company called Open AI released ChatGPT. It was the fastest growing platform and sometimes it lies and breaks down because y'all broke it.” - Beth Ziesenis
     
    Connect with Beth Ziesenis  
    Phone: 619.231.9225
    Email: beth@yournerdybestfriend.com
    Website: yournerdybestfriend.com
    LinkedIn: linkedin.com/in/nerdybff
    linkedin.com/company/nerdybff
    Your Nerdy Best Friend Blog
    Read or Download Beth Ziesenis’ Press Release HERE
     
    Links Mentioned
    318 Boilers: Handling the Heat and Pressure Like Pros
    041 The One with Your Nerdy Best Friend
    AI Cheatsheet: Guidelines for AI Use at Work
    A to Z AI Tools for Associations and Their Members
    The Tackle Your Tech To-Do List Card Deck
    Hattie B’s Nashville Hot Chicken
    James McDonald’s Star Trek episodes, VSF Blessings - A Star Trek Fan Production
    The Rising Tide Mastermind
    Scaling UP! H2O Academy video courses
    Submit a Show Idea
    AWT (Association of Water Technologies)
     
    Books Mentioned
    Futureproof: 9 Rules for Surviving in the Age of AI by Kevin Roose
    Future Proof: Reinventing Work in the Age of Acceleration by Diana Wu David
     
    Drop By Drop with James 
    In today’s segment, we are thinking, “What if?” What if you sneak into your customer account, quietly do your service, and sneak out without seeing anyone? What if? You were quick, efficient, got the job done, and got out so you can rush off to your next account. What could be wrong with that? Hmmm. Think about that for just a moment. First, what about safety? If no one knew you were there, what if something happened in the facility. Would they know to look for you? What if you got hurt? Second, does the customer see value in NOT seeing you? I hope not. How does the customer know you actually performed the service instead of just making the report up out of thin air? There are so many positives that come from making your face seen and showing the value of you being there. Visit with the operators and buying infl

    • 1 hr 4 min
    Water Abundance: A Global Perspective on Water Technology and Treatment Options

    Water Abundance: A Global Perspective on Water Technology and Treatment Options

    We have the technology to treat any type of water, so instead of focusing on 'water scarcity,' let's talk about 'water abundance'. - Walid Khoury
    In the latest episode of the Scaling UP! H2O podcast, we explore how to shift the narrative from "Water Scarcity" to "Water Abundance" with returning guest Walid Khoury, President and CEO of Desalytics. Walid’s global perspective on water technology and treatment options provides invaluable insights for water professionals, industry owners, policymakers, and anyone interested in addressing global water challenges.
    Here are five strategies Walid provides to guide your thinking from the challenges of water scarcity toward the possibilities of water abundance:
    Embrace Long-Term Thinking and Planning: When addressing water issues or exploring new opportunities, consider both the mid- and long-term impacts. This approach is especially crucial in developing markets where sustainable growth and solutions are essential. Collaborate with Private Industry, Politicians, and Individuals to Achieve SDG 6: While one person cannot change the world, thousands working toward a shared goal can. Walid discusses the vital role these groups play in achieving the United Nations Sustainable Development Goal 6 (SDG 6), which aims to ensure safe and affordable drinking water, sanitation, and hygiene for all. Integrate Innovative Technologies: Embrace the innovative aspects of the water industry by implementing modern technologies and techniques. For instance, Hong Kong began using saltwater in toilets in the 1950s due to a scarcity of freshwater. Today, around 80% of toilets in Hong Kong use saltwater for flushing, which conserves fresh drinking water. Industrial water treaters can harness these advancements to enhance their practices and assist clients in achieving a "water positive" status, surpassing the goal of being "water-neutral." Advocate and Communicate Effectively: Promote water positivity by using language that raises awareness of the options available. Building connections and collaborating with local partners can help address local water challenges more effectively. Expand Your Global Understanding: Walid encourages industrial water treaters to expand their knowledge and experience beyond familiar markets by attending international water conferences and exploring global opportunities. By tuning in to this one-hour episode, you will gain actionable insights and practical knowledge on how to contribute to water abundance, reshape water management strategies, and make a positive impact on both local and global scales. Walid’s involvement in the Water Positive Think Tank and his dedication to SDG 6 offers a roadmap for those looking to advance their careers and make a meaningful difference in the water industry.
    Listen to "364 Water Abundance: A Global Perspective on Water Technology and Treatment Options" and discover how you can be part of the change toward a more sustainable and water-efficient future. Don't miss this opportunity to hear from one of the industry's most innovative and influential voices!
     
    Timestamps
    01:00 - Trace Blackmore invites you to participate in the Global 6K for Water
    05:00 - Upcoming Events for Water Treatment Professionals 
    7:30 - Get to know Walid Khoury of Desalytics
    22:00 - Interview with Walid Khoury on Water Abundance
    57:40 - Drop by Drop with James McDonald 
     
    Quotes with interview timestamps:
    “My biggest frustration in our industry is that we use the word ‘water scarcity’, but in today's age we have the technology to treat any type of water, so instead of water scarcity we should be talking about ‘water abundance’.” - Walid Khoury
    "We need to shift the narrative: We have an abundance of water. The question is, how can we effectively use and consume it locally rather than sourcing it from afar?" - Walid Khoury
    "We have access to a wealth of technologies; the key is in applying them effectively. This makes it an exceptio

    • 1 hr 2 min
    Pricing Boost: Get Paid Well For Your Excellence

    Pricing Boost: Get Paid Well For Your Excellence

    “Dogs and prospects can smell fear.” - Casey Brown
    Are you struggling with pricing your products and services confidently? Do you fear presenting proposals to clients and dealing with objections? Are you unsure how to have effective conversations around price increases?
    If these questions sound familiar, you’re going to love today’s episode featuring Casey Brown, founder of Boost Pricing. Boost Pricing has the singular goal of helping organizations get paid well for their excellence, and in this informative conversation, Casey shares invaluable insights on how to elevate your pricing game and communicate your value effectively to your customers.
    Sales is challenging, and as someone who’s been in the industry, you know how tough it can be. There’s pressure to be personable, negotiate well, and ask the right questions, yet proposals still get rejected. So, how do you get paid well for your company's superior products and services?
    In this episode, Casey provides practical tips, strategies, and tactics to boost your pricing confidence and navigate price negotiations successfully. Learn how to deal with customers who focus solely on price and how to differentiate your value proposition effectively.
    Casey emphasizes the importance of handling client objections well, sharing “The best answer to an objection isn't an answer at all, it's a question. I think questions are a salesperson's superpower and they are largely underused in the price portion and the negotiation process.” She goes on to say “The root of confidence is value. You need to truly understand how your products and service are of value to your customer.” 
    By tuning in, you'll gain insights on:
    Approaching conversations about pricing with confidence and clarity. Understanding when and how to offer tiered packages to customers. Communicating the value of your offerings to clients to justify your prices. Navigating tricky situations like price match requests and objections. Casey’s wisdom on pricing and negotiation will empower you to become more confident in your sales approach. Don’t miss out on this educational discussion!
     
    Timestamps
    01:00 - Trace Blackmore invites you to participate in the Global 6K
    07:00 - Interview with Casey Brown founder of Pricing Boost
    1:01:30 - Lightning round questions
    1:10:00 - Drop by Drop With James McDonald 
     
    Key Quotes from Casey Brown
    “I think sales is the hardest job in a company. Selling is an incredibly hard profession.” - Casey Brown
    “Dogs and prospects can smell fear.” - Casey Brown
    “The root of confidence is value. You need to truly understand how your products and services are of value to your customer.” - Casey Brown
    “‘No’ is the most powerful word in a sales person's vocabulary, and often the most underused.” -  Casey Brown
    “A price match request is an objective statement of preference from the customer for your company.” - Casey Brown
     
    Connect with Casey Brown
    Phone: 614.679.7999
    Email: casey@boostpricing.com
    Website: boostpricing.com
    LinkedIn: linkedin.com/in/caseybrownboost/
    linkedin.com/company/boostpricing/
    Read or Download Casey Brown’s Press Release HERE
     
    Links Mentioned
    The Rising Tide Mastermind
    Scaling UP! H2O Academy video courses
    Submit a Show Idea
    AWT (Association of Water Technologies)
     
    Books Mentioned
    Outlive: The Science and Art of Longevity by Peter Attia MD
    Make The Noise Go Away: The Power Of An Effective Second-In-Command by Larry G. Linne
    10x Is Easier Than 2x by Dan Sullivan 
     
    Drop By Drop with James 
    In today’s segment, we’re thinking about a line I read in an article called “AWT Recommendations and Guidelines for Corrosion Coupons in Cooling Systems” found under Resources in the Members-Only section of the Association of Water Technologies website.  This section of the article was discussing the proper order of installation for corrosion coupons.  The line said, “In real

    • 1 hr 14 min
    Navigating 97-005: Insights and Impacts on Potable Water

    Navigating 97-005: Insights and Impacts on Potable Water

    “Achieving a well with reliable water quality and supply requires a significant amount of effort and work” - Mike Taraszki
    In this engaging episode of Scaling UP! H2O, hydrogeologist Mike Taraszki delves into California's Process Memo 97-005, a key resource for direct potable water use from extremely impaired sources. If you’re eager to learn about the criteria and steps outlined in Process Memo 97-005 and how to keep your water permits current, this episode provides all the details you need.
    Mike examines the nationwide impact of 97-005 on potable water and shares his expertise in hydrogeologic principles for environmental investigation and remediation projects. He also highlights trends in potable groundwater, including managing PFAS, water recycling, desalination, and the removal of contaminants and microplastics.
    Offering practical guidance on the evolving landscape of water treatment technologies, Mike emphasizes the importance of consistent monitoring and adapting treatment trends to address emerging contaminants. His insights equip listeners with a comprehensive understanding of today’s water challenges.
    "Putting a well in the ground and getting as much water as you want anywhere is just not reasonable, whether it's from a water supply or quality standpoint," Mike notes. He stresses, "We keep discovering new contaminants, and our water supply options are becoming more limited and constrained."
    Join Trace and Mike for a captivating discussion that will deepen your understanding of the complexities and potential of groundwater management. Don’t miss this chance to expand your knowledge and stay ahead in the dynamic world of water treatment in under an hour!
     
    Timestamps
    01:00 - Trace Blackmore invites you to solve the Global Water Crisis by joining the Global 6K for Water this year. Learn more at ScalingUpH2O.com/6K
    04:10 - Upcoming Events for Water Treatment Professionals 
    10:00 - Interview with Mike Taraszki, passionate hydrogeologist about Process Memo 97-005
    45:00 - You never know the ripple effect when you share about your water career with others
    52:00- Drop by Drop With James McDonald 
     
    Connect with Mike Taraszki
    Phone: 510.368.4549
    Email: michael.taraszki@wsp.com
    Website: www.wsp.com
    LinkedIn: linkedin.com/in/michaeltaraszki/
    linkedin.com/company/wsp/
     
    Proces Memo 97-005 Policy Resources
    Process Memo 97-005-R2020
    Process Memo 97-005-R2020 User Guide
    Applicability of Process Memorandum 97-005 Examples of Checklists
     
    Links Mentioned
    Global 6K For Water
    347 Ripple Effect: How Utah's Water Strategies Impact Us All
    356 Unlocking the Future: Collaborative Water Management
    National Groundwater Association
    California’s Groundwater Resources Association
    (CLU-IN) Contaminated Site Clean-Up Information
    (ITRC) Interstate Technology and Regulatory Council
    Audible
    The Rising Tide Mastermind
    Scaling UP! H2O Academy video courses
    Submit a Show Idea
     
    Drop By Drop with James 
    In today’s segment, I have a “what if” for you. What if the cooling tower’s blowdown stopped flowing? There is no more blowdown going down the drain. Period. First, what could cause this to happen? What could cause a valve to fail closed? What could block the blowdown line? What setting could have been changed in the controller? Second, what would be the impact upon the cooling tower system next? Would the impact be quick or slow? What would the water start to look like? What data in the cooling water system would start to change and in what direction? How could you have detected this problem early and been alerted that action was required?   
     
    2024 Events for Water Professionals
    Check out our Scaling UP! H2O Events Calendar where we’ve listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.
     

    • 54 min

Customer Reviews

4.7 out of 5
38 Ratings

38 Ratings

A Sites ,

The podcast for water treaters by water treaters

I can’t express enough how valuable the information provided in these episodes has been to my growth as a water treater, as a professional, and as an individual. Great content and enthusiasm with the subject matter each and every week.

C. Mancuso ,

Great resource for industry professionals

I’ve been a long-time listener and continue to get value out of listening to this podcast. The wide range of topics and guests exposes folks in the industry to a variety of information and perspectives. I look forward to a new episode every Friday.

JA8890 ,

Outstanding Resource!

This Podcast is an outstanding resource for not only water treatment professionals, but for businesses owners as well.

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