Hospitality Daily Podcast

Josiah Mackenzie
  • 4.9 (29)
  • BUSINESS
  • UPDATED DAILY
Hospitality Daily Podcast

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

  1. 19 HR. AGO

    Engineering Training & Mentorship at The Hoxton, Downtown LA

    In this episode, the team from The Hoxton, Downtown LA, shares what they’ve learned about building high-performing hotel teams, fostering mentorship, and creating a culture of growth and development.Kara Bartelt, the hotel’s General Manager; Michael Lopez, Director of Engineering; and Stephen Burrell, Engineer, dive into the strategies they’ve used to empower their team members, tackle challenges, and encourage those all-important "light bulb moments."You’ll hear how they:Cultivate critical t...

    23 min
  2. Rethinking Timeshares: How Flexibility and Experiences Drive Generational Loyalty - Derek De Salvia, Hilton Grand Vacations

    1 DAY AGO

    Rethinking Timeshares: How Flexibility and Experiences Drive Generational Loyalty - Derek De Salvia, Hilton Grand Vacations

    In this episode, Derek De Salvia, Executive Vice President and Chief Customer Officer at Hilton Grand Vacations, shares how HGV is redefining vacation ownership by focusing on flexibility, experiences, and building generational loyalty. From rethinking the traditional timeshare model to delivering unforgettable experiences through the Ultimate Access platform, Derek offers actionable insights into how hospitality leaders can innovate and inspire long-term customer relationships.What You’ll Le...

    51 min
  3. Behind the Scenes of Montage’s World-Class Training Programs - Joli Barfield, Montage International

    2 DAYS AGO

    Behind the Scenes of Montage’s World-Class Training Programs - Joli Barfield, Montage International

    In this episode, Joli Barfield, Cluster Director of Learning at Montage International, shares her journey from education to hospitality training and the unique approaches her company takes to ensure service excellence.Listeners will learn:Joli's career story.The importance of taking leaps of faith.Insights into the ultra-luxury hospitality environment.The significance of company culture and leadership in hospitality.The power of education and continuous learning.The structure and content of M...

    51 min
  4. From Tradition to Tomorrow: Meet The Future of Hospitality (Masho Khabazashvili)

    3 DAYS AGO

    From Tradition to Tomorrow: Meet The Future of Hospitality (Masho Khabazashvili)

    In this episode, Masho Khabazashvili shares how her Georgian heritage and involvement with the CHLA Hospitality Foundation have shaped her approach to creating exceptional guest experiences and inspired her vision for the future of hospitality.What You’ll LearnGeorgian traditions, such as "every guest is a gift from God," influence Masho’s approach to hospitality.The role her mother’s hospitality career played in inspiring her passion for the industry.How hands-on experiences with events and ...

    35 min
  5. Observations from San Francisco on the Hotel Space Advantage in the New AI Economy - Josiah Mackenzie

    3 DAYS AGO

    Observations from San Francisco on the Hotel Space Advantage in the New AI Economy - Josiah Mackenzie

    A few thoughts from my morning commute this week in San Francisco, inspired by "Nobody Knows Anything" from Dror Poleg.For more on this, you may enjoy these other episodes on this show:What I'm Excited About in Hospitality Now - Gilda Perez-Alvarado, AccorCreating "Influence House" - Sébastien Felix, Influence SocietyInvesting in Community: The Power of Education & Programming - Charlie MacGregor, The Social HubHow Our Hotels Become Community Pillars, Delighting Neighbors and Guests Alike...

    5 min

  6. 4 DAYS AGO

    How to Get Media Coverage That Builds Your Hospitality Brand & Career [Live Event Replay]

    Learn how to earn media coverage that accelerates your career and builds your company from three of hospitality's top media professionals. In this replay of a special LinkedIn Live collaboration between Hospitality Daily and hertelier, you'll discover proven strategies for crafting compelling stories, landing meaningful coverage, and maximizing media opportunities.Our Expert PanelEmily Kanders Goldfischer: Founder & Editor-in-Chief of hertelier, former VP of PR at Loews HotelsNancy Mendel...

    1h 3m
  7. Why The Future of Independent Hospitality is Bright - Tim Harmon, Palisades Hospitality Group

    5 DAYS AGO

    Why The Future of Independent Hospitality is Bright - Tim Harmon, Palisades Hospitality Group

    In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares why independent operators are becoming a driving force in redefining the hospitality landscape.Listen now to learn about:The rise of hybrid hospitality models and their impact on the industry.The power of local impact and how staying small can mean thinking big.Financial opportunities in independent hospitality that might surprise you.The importance of creativity and willingness to try new things in hospitalit...

    13 min
  8. Napa Valley’s Next Big Thing: Inside The Creation of The Elene - Tim Harmon, Palisades Hospitality Group

    5 DAYS AGO

    Napa Valley’s Next Big Thing: Inside The Creation of The Elene - Tim Harmon, Palisades Hospitality Group

    In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares insights into his latest project, The Elene, a hotel designed to connect guests with the community and nature.Listen now to learn about:The vision behind The Elene and its 10-year journey to fruition.The unique features of The Elene, including its recovery garden, outdoor living room, and bike-friendly amenities.The importance of community involvement and how The Elene aims to integrate with the local Napa Val...

    12 min
See All (751)

4.9
out of 5
29 Ratings

About

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

Information

  • Creator
    Josiah Mackenzie
  • Years Active
    2022 - 2024
  • Episodes
    751
  • Rating
    Clean
  • Copyright
    © 2024 Hospitality Daily Podcast
  • Show Website
    Hospitality Daily Podcast

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