Home Health Revealed (+Palliative and Hospice‪)‬ hvale@healthrevpartners.com (Michael Greenlee and Hannah Vale)

Developing trust with patients and staff is crucial in the home health and hospice industry, especially during times of change. Kelci Stafford, an Area Director for BAYADA Home Healthcare, shares her insights on building trust in this podcast.
Kelci emphasizes the importance of transparent communication, empathy, and leading by example to foster trust with both patients and staff. She highlights the need to address concerns proactively, be accessible, and demonstrate a genuine commitment to the well-being of the team. 
Additionally, Kelci reveals the three characteristics she looks for when hiring staff at any level to ensure they are trustworthy and able to build trust with patients. 
Ultimately, Kelci's insights underscore the critical role of trust in the home health and hospice industry, where the well-being of patients and the dedication of staff are paramount. By prioritizing transparent communication, empathy, and employee development, leaders can navigate times of change and maintain the trust that is essential for delivering exceptional care. 
Home Health Revealed is brought to you by HealthRev Partners

In this interview, we sit down with Michael Greenlee to discuss HealthRev Partners’ groundbreaking Velocity SaaS solution for revenue cycle management (RCM) in the home health, hospice, and palliative care industries.
Our in-depth conversation covers a range of topics, including:
1. The inspiration behind the development of Velocity and how it differs from other RCM software solutions on the market.
2. The key features and capabilities of the Velocity platform, such as its real-time analytics and centralized data management capabilities.
3. The common pain points and challenges that Velocity is designed to address for growing multi-site agencies in the home health, hospice, and palliative care sectors.
4. The onboarding and ongoing support provided by HealthRev Partners to ensure a smooth transition and successful adoption of Velocity by their customers.
5. The integration capabilities of the Velocity platform with other key systems and technologies, such as electronic health records (EHRs) and billing systems.
6. HealthRev Partners’ plans for the future development and enhancement of the Velocity SaaS solution to stay ahead of the evolving needs of the home health, hospice, and palliative care industries.
7. The most significant benefits that Velocity can deliver to agencies in terms of improving their financial performance, operational efficiency, and overall business outcomes.
Don’t miss this insightful and informative interview as we delve deep into the transformative power of Velocity SaaS. Tune in now to learn how this innovative solution can revolutionize revenue cycle management for your home health, hospice, or palliative care agency.
Schedule a DEMO of Velocity TODAY to learn more! 
Speak to Specialist

In this interview, we sit down with Michael Greenlee to discuss HealthRev Partners' groundbreaking Velocity SaaS solution for revenue cycle management (RCM) in the home health, hospice, and palliative care industries.
Our in-depth conversation covers a range of topics, including:
1. The inspiration behind the development of Velocity and how it differs from other RCM software solutions on the market.
2. The key features and capabilities of the Velocity platform, such as its real-time analytics and centralized data management capabilities.
3. The common pain points and challenges that Velocity is designed to address for growing multi-site agencies in the home health, hospice, and palliative care sectors.
4. The onboarding and ongoing support provided by HealthRev Partners to ensure a smooth transition and successful adoption of Velocity by their customers.
5. The integration capabilities of the Velocity platform with other key systems and technologies, such as electronic health records (EHRs) and billing systems.
6. HealthRev Partners' plans for the future development and enhancement of the Velocity SaaS solution to stay ahead of the evolving needs of the home health, hospice, and palliative care industries.
7. The most significant benefits that Velocity can deliver to agencies in terms of improving their financial performance, operational efficiency, and overall business outcomes.
Don't miss this insightful and informative interview as we delve deep into the transformative power of Velocity SaaS. Tune in now to learn how this innovative solution can revolutionize revenue cycle management for your home health, hospice, or palliative care agency.
Schedule a DEMO of Velocity TODAY to learn more! 
https://healthrevpartners.com/speak-to-specialist/

In this episode, Michael Greenlee and Hannah Vale welcome a special guest, Marcus Whitney, a true thought leader and author of “Create and Orchestrate” a number one Amazon Best Seller! Marcus shares his inspiring journey from being a college dropout to founding innovative healthcare companies and co-owning Nashville’s new major league soccer team.
Marcus discusses his path to entrepreneurship, emphasizing the importance of self-leadership and innovation in navigating the dynamic healthcare industry. He delves into key concepts from his book, highlighting the need for businesses to embrace change and lead through moments of disruption.
The conversation touches on the role of ambitious creative rebels in entrepreneurship, the significance of marketing in business ownership, and the power of thinking outside the box to stand out in a competitive market. Marcus’s insights on differentiation, ingenuity, and reinvention offer valuable lessons for listeners across various sectors.
Join Michael, Hannah, and Marcus as they explore leadership, innovation, and thriving. Tune in for a thought-provoking discussion that sheds light on the essence of embracing change and driving success through creativity and resilience.
This podcast is brought to you by HealthRev Partners

In this Podcast with nVoq, Chief Revenue Officer Chris Moran discusses the transformative role of technology in the home health industry. nVoq, a cloud-based, medically relevant, and HIPAA-compliant speech recognition platform, is enabling in-home healthcare caregivers. 
The platform ensures accurate transcriptions, maintains patient information security, and keeps home health agencies compliant with healthcare regulations. It also facilitates interoperability with other healthcare systems and enhances the accuracy and completeness of documentation, ultimately giving clinicians more time back in their day. nVoq focuses on organizational readiness and easy adoption for effective use of the technology. Listeners can find more about nVoq on their website.
To learn more, visit ⁠nVoq’s website: ⁠https://www.nvoq.com/

Boost Your RCM Performance with Top Metrics & Insights
Struggling with revenue cycle management (RCM) in your home health business? In this episode of the Home Health Revealed podcast, discover the top 5 key metrics you need to track and improve for optimal performance in 2024.
This episode dives deep into:

Days Sales Outstanding (DSO): Keep your cash flowing smoothly with actionable tips to bring DSO down to 45-60 days.


Denial Rate: Slash denials to less than 5% and maximize reimbursements with expert strategies.


First Pass Acceptance Rate (FPAR): Achieve a 95% FPAR for cleaner claims and faster payments.


Claims Metrics: Eliminate backlogs and ensure timely billing with efficient processes.


Value-Based Purchasing (VBP) Metrics: Understand the VBP clinical and operational data and optimize your performance for future success.

Plus, gain valuable insights on:
Implementing a⁠ scorecard to track progress⁠ and measure impact.