Connecting the Dots

Skip Steward
  • 4.9 (29)
  • Medicine
  • Weekly

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.

  1. 9h ago

    The Leadership Engagement Key Unleashed with Tony Hayes

    Tony Hayes is a global operations executive with more than 30 years of experience driving enterprise transformation, multi-site manufacturing, global supply chain, and operational excellence across Fortune 500 and leading industrial organizations. Throughout his career, Tony has partnered with CEOs and executive leadership teams to improve operational performance, accelerate profitable growth, and build high-performing organizations through disciplined execution and operational excellence. Recognized for his collaborative and results-oriented leadership style, Tony excels at aligning people, processes, and strategy to achieve sustainable performance improvements. His expertise spans enterprise operations, Lean transformation, manufacturing excellence, supply chain optimization, operational turnarounds, organizational scaling, and leadership development. He is known for building accountable, high-performing teams while creating cultures of continuous improvement that enable organizations to achieve strategic objectives and lasting competitive advantage. Beyond his executive responsibilities, Tony served as the Chair of the Michigan Lean Consortium and an Executive Advisory Board Member for the Shingo Institute, reflecting his commitment to advancing operational excellence and leadership development. He holds a Master of Business Administration and dual Master of Science degrees in Operations Management and Manufacturing Management from Kettering University, a Bachelor of Science in Construction Management from Michigan State University and has completed executive leadership development through McKinsey's Executive Leadership Program, Michigan Ross Executive Education and Lean Six Sigma Black Belt certification. Tony believes sustainable operational excellence is achieved by developing exceptional leaders, empowering teams closest to the customer, and fostering cultures of accountability, continuous improvement, and disciplined execution. He is committed to creating lasting value for organizations, employees, customers, and stakeholders through collaborative leadership, operational excellence, and transformational business performance. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  2. Oct 22

    Variation: Reacting

    John A. Dues serves as the chief learning officer and chief operating officer at United Schools in Columbus, Ohio. He is an accomplished systems leader and improvement science scholar-practitioner and recently published his first book entitled Win-Win: W. Edwards Deming, the System of Profound Knowledge, and the Science of Improving Schools. Throughout his career he has served on the founding teams of seven school and nonprofit organizations. John has a BA from Miami University, an M.Ed. from the University of Cincinnati, is a Teach For America alumnus, and completed the Improvement Advisor program through the Institute for Healthcare Improvement. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  3. Oct 15

    The Human Edge with Cheryl Strauss Einhorn

    Cheryl Strauss Einhorn is the creator of the AREA Method, a decision-making system for individuals, companies, and nonprofits to solve complex problems. Cheryl is the founder of the decision-sciences company Decisive, offering leadership training, curriculum, coaching, and professional development services, and is an adjunct professor at Cornell University. She is the author of the award-winning books Problem Solved about personal and professional decision-making and Investing in Financial Research about financial and investment decisions and Problem Solver, about the psychology of decision-making and Problem Solver Profiles. Her newest book is The Human Edge, Smarter Decisions In the Age of AI. For more information, check out Cheryl's TED talk and visit areamethod.com. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  4. Oct 8

    Leading from the Middle with Scott Mautz

    Scott Mautz is a popular keynote speaker, trainer, and author whose books include the bestselling Leading from the Middle and The Mentally Strong Leader.He’s a former Procter & Gamble senior executive who successfully ran several of the company’s largest multi-billion-dollar businesses.Scott’s a leading instructor on LinkedIn Learning, where his courses have been taken over three million times.He’s a former faculty member of Indiana University’s Kelley School of Business for Executive Education.He’s been named a “CEO Thought-leader” by The Chief Executives Guild and a "Top 50 Leadership Innovator" by Inc.com, where his column drew nearly 2 million monthly readers.Scott frequently appears in a variety of national media. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  5. Oct 1

    The Praise Paradox with Elisabeth Swan

    Elisabeth Swan has spent more than 3 decades helping people figure out what’s wrong with processes—and what to do about it. A Lean Six Sigma Master Black Belt, she has coached and taught thousands of problem solvers, from local nonprofits to Fortune 100 companies, helping them build better systems and stronger problem-solving cultures. These days, she’s equally interested in what we’re not trained to look for: what’s working, who contributed, and what people are doing that’s worth repeating. Her latest work, The Praise Paradox™, explores how our natural tendency to spot problems can cause us to overlook the contributions that drive both continuous improvement and human performance. Elisabeth is the award-winning author of Picture Yourself a Leader and co-author of The Problem-Solver’s Toolkit, and co-host of the Just-in-Time Cafe podcast. She teaches Lean at UC San Diego Health and has taught improvement and leadership courses at UC San Diego, UC Davis, and the University of Denver. Before all that, Elisabeth performed with ImprovBoston—an experience that still shapes how she thinks about curiosity, experimentation, listening, and the importance of building on what other people have to offer. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  6. Sep 24

    Variation: Goal Setting

    John A. Dues serves as the chief learning officer and chief operating officer at United Schools in Columbus, Ohio. He is an accomplished systems leader and improvement science scholar-practitioner and recently published his first book entitled Win-Win: W. Edwards Deming, the System of Profound Knowledge, and the Science of Improving Schools. Throughout his career he has served on the founding teams of seven school and nonprofit organizations. John has a BA from Miami University, an M.Ed. from the University of Cincinnati, is a Teach For America alumnus, and completed the Improvement Advisor program through the Institute for Healthcare Improvement. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  7. Sep 17

    Artificial Organizations with Barry O’Reilly

    Barry O’Reilly is an entrepreneur, executive advisor, and bestselling author who works with senior leaders to redesign how their organizations perform, make decisions, and innovate at scale. He is the co-founder of Nobody Studios, a global Top 10 AI venture studio building and launching 100 companies in five years—applying venture-speed experimentation to de-risk new business creation before significant capital is deployed. Barry is the author of Lean Enterprise: How High Performance Organizations Innovate at Scale—part of Eric Ries’s Lean Series and recognized by Harvard Business Review as a must-read for CEOs—and Unlearn: Let Go of Past Success to Achieve Extraordinary Results, a repeatable system that enables leaders to surface legacy behaviors, replace outdated assumptions, and build the capabilities required to perform under uncertainty. His latest book, Artificial Organizations, challenges leaders to redesign work, judgment, and productivity in an era defined by human and machine intelligence. His work is grounded in enterprise transformation and venture-scale execution. He serves as faculty at Singularity University, contributes to The Economist, and advises boards and executive teams of global, high-growth and established organizations. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

  8. Sep 10

    I Think, Therefore I Know: Scientific Thinking for Unscientific Organizations with Brad Nelson

    Brad Nelson is the author of I Think, Therefore I Know: Scientific Thinking for Unscientific Organizations, co-host of The Agile for Agilists podcast, and organizer of Agile Detroit. Drawing on experience in lean manufacturing, software development, and organizational change, he explores how incentives, feedback, and learning shape organizations and the people within them. He lives in Metro Detroit. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

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Ratings & Reviews

4.9
out of 5
29 Ratings

About

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.

Information

  • Creator
    Skip Steward
  • Years Active
    2020 - 2026
  • Episodes
    297
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Skip Steward
  • Show Website
    Connecting the Dots

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