320 episodes

Thanks for catching Potty Talk, THE podcast for plumbing business owners. I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between.

Potty Talk - The Podcast for Plumbing Business Entrepreneurs Richard Behney

    • Business
    • 4.4 • 18 Ratings

Thanks for catching Potty Talk, THE podcast for plumbing business owners. I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between.

    How To Win The Plumbing Sales Game - Part 2: The Rules of the Game | Potty Talk 371

    How To Win The Plumbing Sales Game - Part 2: The Rules of the Game | Potty Talk 371

    Welcome to Part 2 of our two-part series, How To Win The Plumbing Sales Game: How to Score on Every Call. Here Richard shares three ways to close 98% of your service calls without using manipulative sales tactics and tricks.   


    To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.  Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  Richard Behney, The Million Dollar Plumber, teaches the "business" of plumbing -- everything from how to start a plumbing business to pricing correctly, finding new customers, hiring the best plumbers, branding your company to stand out in your market, increasing your online presence and everything in between.  Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing.  Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!  🔸 FREE Million Dollar Plumber Blueprint  to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint 🔸 JOIN my Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing.  Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us:  ◆ Website: www.themilliondollarplumber.com ◆ Facebook: www.facebook.com/themilliondollarplumber ◆ Instagram: www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA 🧰 Check out more POWER TOOLS for your business:  → ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan  → Get Google Verified with SearchKings, a Google Premier Partner and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings → ApplicantPro is the ultimate hiring solution for plumbing companies to increase applicant flow, skillfully screen and select candidates, and make quality hires without breaking the budget. No IT or HR team required.  https://www.applicantpro.com/mdptrial/ → Gusto makes it easy to onboard, pay, insure and support your hardworking team.  Check it out here: http://bit.ly/2KnltUW → Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design and smart digital marketing campaign.  Get more info here: www.plumbingbusinesssuccess.com/kickcharge

    • 24 min
    How To Win The Plumbing Sales Game - Part 1: The Rules of the Game | Potty Talk #370

    How To Win The Plumbing Sales Game - Part 1: The Rules of the Game | Potty Talk #370

    In this first of the 2-part series How To Win The Plumbing Sales Game, Richard goes over the rules of the game that must be understood in order to play to win the plumbing sales game on every call.
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    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!   🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us:  ◆ Website: www.themilliondollarplumber.com ◆ Facebook: www.facebook.com/themilliondollarplumber ◆ Instagram: www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA 🧰 Check out more POWER TOOLS for your business:  → ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan  → Get Google Verified with SearchKings, a Google Premier Partner, and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings → ApplicantPro is the ultimate hiring solution for plumbing companies to increase applicant flow, skillfully screen and select candidates, and make quality hires without breaking the budget. No IT or HR team required. https://www.applicantpro.com/mdptrial/ → Gusto makes it easy to onboard, pay, insure and support your hardworking team.  Check it out here: http://bit.ly/2KnltUW → Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaign.  Get more info here: www.plumbingbusinesssuccess.com/kickcharge

    • 18 min
    Qualities of a leader - Potty Talk Episode 369

    Qualities of a leader - Potty Talk Episode 369

    Ever wonder whether or not you are leading your plumbing company well?  In this episode of Potty Talk Richard shares the leadership qualities necessary to run a successful plumbing business.  ---------------------------------------------------------------------------  Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!   🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us:  ◆ Website: www.themilliondollarplumber.com ◆ Facebook: www.facebook.com/themilliondollarplumber ◆ Instagram: www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA 🧰 Check out more POWER TOOLS for your business:  → ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan  → Get Google Verified with SearchKings, a Google Premier Partner, and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings → ApplicantPro is the ultimate hiring solution for plumbing companies to increase applicant flow, skillfully screen and select candidates, and make quality hires without breaking the budget. No IT or HR team required. https://www.applicantpro.com/mdptrial/ → Gusto makes it easy to onboard, pay, insure and support your hardworking team.  Check it out here: http://bit.ly/2KnltUW → Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaign.  Get more info here: www.plumbingbusinesssuccess.com/kickcharge

    • 24 min
    You are NOT a plumbing business | Potty Talk #368

    You are NOT a plumbing business | Potty Talk #368

    Think you're a plumbing company?  Think again. In this episode of Potty Talk, Richard reveals the real businesses you’re in. Perform well in these three, and you’ll have a successful, self-sufficient, and profitable plumbing company.

    ----------  
    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!   🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success LEARN MORE and CONNECT with us:  ◆ Website: www.themilliondollarplumber.com ◆ Facebook: www.facebook.com/themilliondollarplumber ◆ Instagram: www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA 🧰 Check out more POWER TOOLS for your business:  → ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan  → Get Google Verified with SearchKings, a Google Premier Partner, and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings → ApplicantPro is the ultimate hiring solution for plumbing companies to increase applicant flow, skillfully screen and select candidates, and make quality hires without breaking the budget. No IT or HR team required. https://www.applicantpro.com/mdptrial/ → Gusto makes it easy to onboard, pay, insure and support your hardworking team.  Check it out here: http://bit.ly/2KnltUW → Save $500 On A Logo/Vehicle Wrap Package With The Million Dollar Plumber Discount!  KickCharge Creative is a team of creative experts with experience building brands and bringing them to life in amazing vehicle wraps, informative collateral, powerful web design, and smart digital marketing campaign.  Get more info here: www.plumbingbusinesssuccess.com/kickcharge---------- Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!   🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success

    • 23 min
    How to Make Your Plumbing Company Attractive to New Recruits - Episode 367

    How to Make Your Plumbing Company Attractive to New Recruits - Episode 367

    In episode #367 of PottyTalk, we interview Kelly Presgrave and Dana Hubchen, the owners and founders of the residential and commercial services industry recruiting company, Work With Your Handz. Kelly and Dana discuss the current hiring environment and answer the question, “How can plumbing companies make themselves more attractive to new recruits?” 

    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success

    LEARN MORE and CONNECT with us:

    ◆ Website: www.themilliondollarplumber.com

    ◆ Facebook: www.facebook.com/themilliondollarplumber

    ◆ Instagram: www.instagram.com/themilliondollarplumber/

    ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA

    🧰 Check out more POWER TOOLS for your business:

    → ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan

    → Get Google Verified with SearchKings, a Google Premier Partner, and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings

    • 36 min
    How to schedule plumbing calls for success! - Episode 366

    How to schedule plumbing calls for success! - Episode 366

    If you’re not strategic with scheduling, you’re losing right off the bat. Here we discuss the who, how, and when of scheduling which will give you the most chance of success in your plumbing business.  

    Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same!

    🔸 FREE Million Dollar Plumber Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. https://www.plumbingbusinesssuccess.com/blueprint

    🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. Grab a 14-Day FREE trial now: https://www.plumbingbusinesssuccess.com/success

    LEARN MORE and CONNECT with us:

    ◆ Website: www.themilliondollarplumber.com

    ◆ Facebook: www.facebook.com/themilliondollarplumber

    ◆ Instagram: www.instagram.com/themilliondollarplumber/

    ◆ YouTube: https://www.youtube.com/channel/UC0Fh1HN4RvOw2hMk9n5PysA

    🧰 Check out more POWER TOOLS for your business:

    → ServiceTitan is the world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses.  Mention Million Dollar Plumber to get a HUGE discount!  www.plumbingbusinesssuccess.com/servicetitan

    → Get Google Verified with SearchKings, a Google Premier Partner, and get The Million Dollar Plumber discount.  http://bit.ly/mdp-searchkings

    • 26 min

Customer Reviews

4.4 out of 5
18 Ratings

18 Ratings

Brian_F_P ,

Please have me on your show!!!

Hi I am a big fan of yours! I love this wet n’ wild rollercoaster we call running a small plumbing business. I HAVE BEEN IN BUSINESS FOR OVER FORTY YEARS and would love to chat soon!! I’d be an excellent guest to talk to.

joeborough ,

Potty Talk #1 Plumbing Podcast & Top Small Business Podcast

Million Dollar Plumber #1 plumbing business start up podcast hands down!! Follow this guy it is the way! Top plumbing business podcast without doubt!! Richard shows you exactly what you need to succeed - the good the bad and the ugly! Best business advice I have ever gotten. It is unbelievable how much he has helped put my company, AquaTech Duluth Plumber , on the right path. Just a normal guy into a rockstar no joke!! This is the best plumber podcast in the world!! 5 stars!!

Chuck Barron ,

Never to late to learn!

Great info! I’m a first generation plumbing business owner and know a lot about plumbing. After 27 years of thinking I knew the business I am learning the correct way of running a plumbing business with solid guide lines and direction.
Chuck B

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brent.ridley@icloud.com (brent.ridley@icloud.com)