Supply Chain Now

Supply Chain Now
Supply Chain Now

Discover why Supply Chain Now is the #1 Voice of Supply Chain. Our hosts comprised of seasoned industry-leaders, practitioners, and solution providers address the industry’s challenges, trends, and innovations for our global audience. With engaging, informative, and on-trend content, our podcasts, livestreams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 Supply Chain Podcast on Apple Podcasts, ranked in the Top 1% of all Global Podcasts!

  1. 1 DAY AGO

    Supply Chain Now Classic- The Future of Manufacturing: AI and Sustainability at Georgia-Pacific

    This classic episode of Supply Chain Now dives into how Georgia-Pacific, a nearly 100-year-old company, embraces digital transformation. Listen in as hosts Scott Luton and Kevin L. Jackson welcome Roshan Shah, VP of Applied AI and Products at Georgia-Pacific, to discuss how they use machine learning and artificial intelligence to improve decision-making, reduce waste, and make their operations more sustainable. Join us for this captivating conversation as Scott, Kevin, and Roshan highlight the importance of human-AI collaboration, how technology can empower people, not replace them, and also share valuable insights on leadership and navigating change management within a large organization. Additional Links & Resources: Connect with Roshan: https://www.linkedin.com/in/roshansh/Learn more about Georgia Pacific: https://www.gp.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk This original episode is hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/future-manufacturing-AI-sustainability-georgia-pacific-1282

    46 min

  2. 3 DAYS AGO

    Supply Chain Now Classic- Why The Grass Isn’t Greener: Neon Logistics TMS Selection Story

    Selecting the right Transportation Management System (TMS) solution can be crucial for businesses. Finding a solution with the right balance of cost efficiency, visibility, good customer service, scalability, risk management, and analytics can be a difficult decision. Sometimes you get it right- and sometimes you get it wrong! In this classic episode of Supply Chain Now, hosts Scott Luton and Mary Kate Love welcomed Cody Graham, founder and president of Neon Logistics, and Anthony Ceritelli, senior director of Customer Success with Turvo, and discussed their unique business relationship. Neon Logistics initially partnered with Turvo for a TMS implementation but later switched to a different tech platform. However, they found the new platform fell short of their needs and returned to Turvo. The switch to the new platform cost Neon Logistics around $1 million in total costs, including time, additional vendors, and lost revenue from customers. Join us for this conversation, and learn from Graham's unique experience. Find out more about how it's not just about implementing a software solution; it's about choosing a strategic tool and partner that aligns with the organization's goals and values, and facilitates continuous improvement in the supply chain. Additional Links & Resources: 5 Ways to Build a Battle-Tested Carrier Network: https://info.turvo.com/5-ways-to-build-carrier-networkLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This original episode is hosted by Scott Luton and Mary Kate Love. For additional information, please visit our dedicated show page at: https://supplychainnow.com/why-grass-greener-neon-logistics-tms-selection-story-1261

    49 min

  3. 6 DAYS AGO

    The Buzz: The Future of Supply Chain and the Ethics of Responsibility

    Join us for this week's episode of The Buzz, as we dive deep into the ever-changing dynamics of global supply chains while reflecting on the year's challenges and successes. In this episode, hosts Scott Luton and Tandreia Bellamy emphasize the importance of adapting to emerging trends like quantum computing, the latest developments in the U.S. warehousing industry, and the introduction of new Chinese export restrictions. They also welcome special guest Brandon Daniels, CEO of Exiger, who shares insights on leveraging AI for supply chain resilience and the importance of eradicating modern slavery through partnerships with organizations like Hope for Justice and Slavery Free Alliance. Listen in to learn more about the interconnectedness of global supply chains and the need for innovative solutions to complex challenges. This episode not only informs but hopefully inspires action toward creating a more equitable global supply chain ecosystem. Additional Links & Resources: With That Said: https://bit.ly/3ZWOquIManifest 2025: https://bit.ly/4iDIYULElevate Our Kids: https://bit.ly/3OpU025South Jersey’s warehousing boom is still hot. But it could be slowing: https://bit.ly/3DseUeGGoogle says it has cracked a quantum computing challenge with new chip: https://bit.ly/4giWyveChina bans exports to US of gallium, germanium, antimony in response to chip sanctions: https://bit.ly/3VII4g9More than half of leaders haven’t trained in AI, survey shows: https://bit.ly/3DfDzmNHope for Justice: https://bit.ly/4iGVV0qSlave-Free Alliance: https://bit.ly/3DjqrgBLearn more about Exiger: www.exiger.comConnect with Brandon: https://www.linkedin.com/in/brandondanielslegalconsult/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk This episode is hosted by Scott Luton and Tandreia Bellamy and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-future-supply-chain-ethics-responsibility-1367

    54 min

  4. DEC 18

    Reflections & Projections: Global Supply Chain in 2024 & 2025

    In this episode, host Scott W. Luton is joined by Mike Griswold, Vice President Analyst at Gartner, for a thought-provoking discussion on the most impactful supply chain trends of 2024 and bold predictions for 2025. Together, they explore how advancements in generative AI are reshaping supply chain operations and the renewed emphasis on investing in people to drive innovation and productivity. Mike shares insights from Gartner’s Supply Chain Top 25, spotlighting companies like P&G for their mastery of digital innovation and Diageo for leveraging sustainability as a business driver. The conversation also delves into AstraZeneca’s ambitious plans for carbon neutrality and medical breakthroughs by 2030. For supply chain leaders, this episode highlights the importance of adopting proven technologies in innovative ways, prioritizing employee well-being, and embracing sustainability as a path to both profitability and positive change. Jump into the conversation: (00:00) Intro (03:40) Reflecting on key supply chain takeaways from 2024 (06:15) The rise of generative AI in supply chain operations (09:50) Practical applications of AI: Efficiency and decision-making (13:30) People-centric strategies and the evolving employee value proposition (17:45) Highlights from Gartner’s Supply Chain Top 25: P&G and Diageo (21:10) Sustainability as a business driver (24:30) AstraZeneca’s bold goals for 2030 and supply chain innovation (28:50) Geopolitical challenges and the democratization of technology (32:15) Tariffs and network modeling: Preparing for uncertainty in 2025 (36:40) The importance of scenario planning for demand and supply (40:25) Predictions for 2025 Additional Links & Resources: Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reflections-projections-global-supply-chain-2024-2025-1366

    46 min

  5. DEC 16

    Reinventing Retail Returns Management & Improving Fraud Prevention

    In this episode of Supply Chain Now, host Scott W. Luton sits down with David Morin, Vice President of Client & Retail Strategy at Narvar, to explore the evolving world of returns management and the operational complexities shaping today’s retail landscape. David shares insights into how Narvar is enhancing customer experiences post-purchase while addressing the critical challenges of returns logistics. From the role of AI in improving returns processing to strategies for fostering a seamless omnichannel experience, David emphasizes the importance of customer and retailer satisfaction alike. For retail and supply chain leaders, this episode uncovers the delicate balance between delivering exceptional customer experiences and managing costs in a world of increasing returns. Tune in to discover how innovative practices and cross-functional strategies can help retailers drive loyalty, enhance inventory management, and optimize reverse logistics for the future. Jump into the conversation: (00:00) Intro (04:32) The role of Narvar in the post-purchase customer experience (08:05) Key trends from Shoptalk 2024: AI and unified commerce (13:23) How AI is transforming retail and consumer interactions (16:03) Understanding return fraud and its impact on retailers (20:23) The challenges of managing reverse logistics (24:46) Financial impact of return fraud and rising costs (28:40) Operational impact of returns management and quality control (33:15) Approaches to mitigating return fraud (37:13) Leveraging customer data for tailored returns programs (40:12) Using AI to enhance returns processes and detect fraud (42:30) Final takeaways and Narvar’s strategic vision Resources: Connect with David Morin: https://www.linkedin.com/in/davidmorinsf/Learn more about Narvar: https://corp.narvar.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkUPCOMING WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reinventing-retail-returns-management-improving-fraud-prevention-1365

    44 min

  6. DEC 13

    The Buzz: Embracing Automation in Supply Chain

    Join us for this week's episode of The Buzz, as we delve into the evolving landscape of supply chain management, emphasizing the critical role of automation and technology. In this episode, hosts Scott Luton and Kevin L. Jackson welcome special guest Nathan Chaney, Founder of Supply Chaney, to discuss: Amazon's latest automated distribution center in Shreveport, LouisianaThe latest ongoing negotiations between the USMX and ILA, where automation has become a significant sticking point, raising concerns about job security among dock workersHow blockchain is quietly transforming various industries, including food safety and international tradethe integration of technology in supply chain education and the need for a balanced curriculum that focuses on core concepts alongside emerging innovations.And much more! Join the conversation as we explore the fundamentals and the future of the supply chain industry. Additional Links & Resources: Connect with Nathan: https://www.linkedin.com/in/nathanchaney/Learn more about Supply Chaney: www.supplychaney.comWith That Said: https://bit.ly/4f4JCaV The Elevate Our Kids fundraiser: https://bit.ly/3OpU025 Gartner Announces Rankings of the Top 25 North American Supply Chain Undergraduate and Graduate University Programs for 2024: https://bit.ly/49ATecA Kevin's Favorite Digital Transformers Episode: Beyond The Hype: How Blockchain Is Quietly Transforming Business: https://bit.ly/3Bb7oV4 Solana supply chain attack contained, but users face six-figure losses: https://bit.ly/49sSoONAmazon’s New Robotic Warehouse Will Rely Heavily on Human Workers: https://bit.ly/3VuO4ZKNJ port workers' contract talks stuck over adding automation as January deadline nears: https://bit.ly/4gn538gLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode is hosted by Scott Luton and Kevin L. Jackson, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-embracing-automation-supply-chain-1364

    53 min

  7. DEC 11

    Unmasking the Omnichannel Secrets of a Retail Giant: A Conversation with Spencer's Gifts

    In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the world of retail supply chain innovation with an outstanding panel featuring Venky Avunoori, Vice President of eCom and Customer Technologies at Spencer's & Spirit, Jim Ray, Divisional Vice President of Supply Chain Technology at Spencer's & Spirit, and Justin Cramer, Co-founder at ProShip. Together, they uncover the behind-the-scenes strategies powering the iconic retail brands Spencer’s and Spirit Halloween. Their insightful discussion reveals how these retail giants master the art of omnichannel fulfillment, navigate seasonal supply chain complexities, and ensure seamless customer experiences. From the challenges of opening 1,500 pop-up stores in weeks to leveraging AI-driven insights and custom-built technologies, this episode is packed with actionable insights and innovative approaches. Jump into the conversation: (00:00) Intro (04:00) Half marathons, hockey, and ballroom dancing (07:35) Overview of Spencer's & Spirit's unique retail model (12:32) The year-round planning behind Spirit Halloween (16:11) Inventory optimization and the role of pop-up stores (20:15) Omnichannel strategies: BOPIS and ship-from-store (25:00) Overcoming challenges with inventory visibility in stores (29:07) Leveraging custom technology for temporary distribution centers (33:19) AI and gen AI innovations for seasonal operations (37:42) Future of retail fulfillment: Mini fulfillment centers and q-commerce (42:10) Managing customer expectations in a volatile carrier environment (46:00) Launching Spirit Christmas: A new seasonal challenge (48:50) The importance of customer and employee experience (51:35) Key takeaways from Spencer's & Spirit's supply chain strategies (54:00) Evolving with customer needs and technology Resources: Download the ProShip Report- https://bit.ly/408liBeSchedule a Discovery Call- https://bit.ly/3XTM0weConnect with Justin Cramer: https://www.linkedin.com/in/justincramer/Connect with Jim Ray: https://www.linkedin.com/in/jim-ray-ohio/Connect with Venky Avunoori : https://www.linkedin.com/in/venkyavunoori/Learn more about ProShip: https://proshipinc.com/Learn more about Spencer's & Spirit: https://www.spencersonline.com/Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/unmasking-omnichannel-secrets-retail-giant-conversation-spencers-gifts-1363

    56 min

  8. DEC 9

    Seeing the Full Picture: Visibility Your Way with BWS Logistics + Turvo

    In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr welcome Craig Allan, President of BWS Logistics, and Sam Foley, Chief Growth Officer at Turvo, to uncover how next-generation tech is advancing logistics and setting new standards for customer satisfaction. Craig and Sam share their experiences in modernizing logistics operations, from drastically cutting billing times to simplifying the complexity of multi-leg shipments through enhanced visibility and real-time tracking. Together, they discuss the benefits of Turvo’s collaborative platform, which empowers BWS to offer clients a customized, seamless experience that puts the customer in control. With open APIs, data-driven decision-making, and a laser focus on efficiency, this conversation provides supply chain leaders valuable insights on harnessing digital transformation to improve workflows and increase competitive edge. Jump into the conversation: (00:00) Intro (03:18) Growth and innovation journey at BWS Logistics (05:51) Shifting from legacy systems to Turvo for visibility (12:45) Boosting productivity by streamlining multi-leg shipments (19:00) Real-time container tracking and Drayage cycle management (22:35) Reducing billing time from three days to minutes (26:15) Using analytics to optimize carrier performance (33:21) Elevating customer experience through flexible visibility (36:43) Simplifying workflows to eliminate manual tasks (39:28) Expanding into cross-border trade (43:05) Key takeaways for supply chain leaders Additional Links & Resources: Check out the Turvo Playbook: https://info.turvo.com/proprietary_tms_vs_modern_tms-playbook Connect with Samantha Foley: https://www.linkedin.com/in/samanthafoley/Connect with Craig Allan: https://www.linkedin.com/in/craigallan31/ Learn more about Turvo: https://turvo.com/ Learn more about BWS Logistics: https://bws-logistics.com/ Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaD This episode was hosted by Scott Luton and Jake Barr. For additional information, please visit our dedicated show page at: https://supplychainnow.com/seeing-full-picture-visibility-your-way-bws-logistics-turvo-1362

    45 min
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About

Discover why Supply Chain Now is the #1 Voice of Supply Chain. Our hosts comprised of seasoned industry-leaders, practitioners, and solution providers address the industry’s challenges, trends, and innovations for our global audience. With engaging, informative, and on-trend content, our podcasts, livestreams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 Supply Chain Podcast on Apple Podcasts, ranked in the Top 1% of all Global Podcasts!

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